End Audio Calls; Hold And Transfer Calls; Hold And Resume Calls - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide
The Mute key glows red, and the other parties cannot hear you.
To unmute the microphone:
» Press again.

End Audio Calls

You can end an active call on your phone at any time. However, you cannot end calls on hold. You must
resume held calls before ending them.
To end active calls:
» Do one of the following:

Place the handset on the cradle.

Press End Call.

In the Calls screen, highlight the call and press End Call.
To end a held call:
» From the Calls screen, select the held call, and press Resume > End Call.

Hold and Transfer Calls

When you are in a call, you can place a call on hold or transfer the call to a contact.

Hold and Resume Calls

You can place any active call on hold. You can view held calls in the Lines and Calls screens.
To hold a call:
» During an active call, select Hold. If you're in the Calls screen, be sure to highlight the call first.
A hold icon displays on the line of the held call, and a red LED light flashes on the line key for
all phones.
To resume a held call:
» Do one of the following:

Select Resume.

From the Calls screen, select the call to highlight it, and select Resume.
Resume Calls on VVX Expansion Modules
You can resume calls placed on hold by other contacts from your VVX Expansion Module. A flashing red
LED light on a line key on the expansion module indicates a call is on hold on the contact's line.
To resume a held call:
» Press the line key corresponding to line with the held call.
Polycom, Inc.
UC Software 5.2.0
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