Polycom VVX 300 Series Quick Reference Manual

Transferring Calls

Consultative: While on an active call, press
transferring the call, and press Send. After the party to whom you are transferring
the call answers, press again.
Notes:
• The original caller will be automatically placed on hold when you press
• You must wait for the person to whom you are transferring the call to answer to
complete the transfer.
• If the party to whom you are transferring does not want to accept the transfer,
press Cancel to reconnect with the original caller.
Blind: If you would like to transfer the call directly to the recipient without
announcing the caller, do one of the following:
• Press Blindxfer, if available. Dial the other party, and press Enter.
• Press , press Blind, dial the other party, and press Send.
Directly to Voicemail: Do one of the following:
• Press VMxfer, if available. Dial the other party, and press Enter.
• If VMxfer is not available and you have a 4 digit extension, press
then Blind, then *90 followed by the extension, and press Send.
• If VMxfer is not available and your have a 5 or 6 digit extension,
, then Blind, then the star key (*) followed by the extension,
press
and press Send.
SUPPORT
Visit the ENA Help Center at help.ena.com for help documentation, including manuals and
tutorials for ENA's solution products and support tools.
AbOUT ENA
Education Networks of America is the leading provider of Infrastructure as a Service (IaaS) solutions to K-12 schools, higher
®
education institutions, and libraries. Since 1996, we have worked with our customers to ensure they have the robust and reliable
high-capacity broadband, Wi-Fi/LAN, communication, and cloud solutions they require to meet the present and emerging
technology needs of the communities they serve. For more information, please visit www.ena.com, call 866-615-1101,
or e-mail info@ena.com.
, dial the party to whom you are
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Quick Reference Guide
Polycom VVX 300 and 400 Series