Oki C810 Maintenance Manual page 235

Oki Data CONFIDENTIAL
Error processing flow when error 252, 253, 256 has occurred (HDD related error - )
Error display
Error 252 Data protection kit-A3 does not exist.
Error 253 User's data protection kit-A3 does not exist, but different
data protection kit-A3 is installed with the HDD.
Error 256 Invalid HDD is installed.
Re-connect the printer to the user's data
protection kit-A3 that is connected to the printer
in the very beginning when user starts using the
Step
system.
1
No ( If user's data protection kit-A3 that
is connected in the very beginning
does not exist )
Does the printer work normally when the
maintenance CU board and the data protection
Step kit-A3 for maintenance use are installed instead
2 of original boards?
No
Step Replace the printer. (Analysis is not possible.)
3
Note1 : When EEPROM of user's board is used, error 253 (HDD unmatch) occurs.
Re-set the user environment such as IP address by using the EEPROM of
maintenance board.
Note3 : Data protection kit A3 after replacing should be collected by either of the
following methods
1. Disassemble the kit, and deliver only HDD storing user secret data to a
user.
2. Take any measures to prevent information leak.
Note4 : When the CU board is replaced, the printer cannot be used without the
specified HDD because the user's CU board has been linked to the specific
HDD.
44015503TH Rev. 1
Error contents
Maintenance is complete.
(User HDD has been
removed.)
yes
Maintenance is complete.
(User HDD has been
removed.)
yes Re-setting of IP address and
others are required:
Note 1, 3 and 4
Error processing flow when error 251, 253 has occurred (HDD related error - )
Error display
Error 251 HDD hardware failure
Error 255 HDD kit hardware failure
Does the printer work normally when the
maintenance CU board and the data protection
Step
kit-A3 for maintenance use are installed
1
instead of original boards?
No
Step Replace the printer. (Analysis is not possible.)
2
Note1 : When EEPROM of user's board is used, error 253 (HDD unmatch) occurs.
Re-set the user environment such as IP address by using the EEPROM of
maintenance board.
Note3 : Data protection kit A3 after replacing should be collected by either of the
following methods
1. Disassemble the kit, and deliver only HDD storing user secret data to a
user.
2. Take any measures to prevent information leak.
Note4 : When the CU board is replaced, the printer cannot be used without the
specified HDD because the user's CU board has been linked to the specific
HDD.
7. TROUBLESHOOTING PROCEDURE
Error contents
Maintenance is complete.
(HDD failure)
Re-setting of IP address and
yes
others are required:
Note 1, 3 and 4
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