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Custom Audio Electronics TPTCM60III User Manual

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USER MANUAL
TPTCM60III
TPTCM60IIIL
TPTCM112III
TPTCM112IIIL

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  • Page 1 USER MANUAL TPTCM60III TPTCM60IIIL TPTCM112III TPTCM112IIIL...
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000003100...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 1.1 Document structure .
  • Page 8 7 SPECIFICATION ............. 91 7.1 ...

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 11: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. TPTCM60III (standard models) 1. Installation instruction sheet 2. Device TPTCM60III (models with ejector) 1. Installation instruction sheet 2. Device...
  • Page 12 TPTCM60IIIL 1. Installation instruction sheet 2. Device TPTCM112III (standard models) 1. Installation instruction sheet 2. Paper guide bracket with ixing screws (x 2) 3. Device...
  • Page 13 TPTCM112III (Strong Cut models) 1. Installation instruction sheet 2. Paper guide brackets (internal and external) with ixing screws (x 4) 3. Device TPTCM112III (models with ejector) 1. Installation instruction sheet 2. Device...
  • Page 14 TPTCM112IIIL 1. Installation instruction sheet 2. Paper guide bracket with ixing screws (x 2) 3. Device •  Open the device packaging. •  Take out the device. •  Take out the rest of the content. •  Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.

  • Page 15: Device Components: External Views

    2.2 Device components: external views TPTCM60III (standard models) 1. Printing mechanism + head temperature sensor 13. Connector for near paper end sensor + cap (for optional 2. Sensor for paper presence in input adjustable paper roll) 3. LF LINE FEED key 14.
  • Page 16 TPTCM60III (models with ejector) 1. Printing mechanism + head temperature sensor 14. Near paper end sensor 2. Sensor for paper presence in input 15. Roll holder pin 60mm 3. LF LINE FEED key 16. External ring for roll blocking 4. FF FORM FEED key 17.
  • Page 17 TPTCM60IIIL 1. Printing mechanism + head temperature sensor 14. Connector for near paper end sensor + cap (for optional 2. Paper out adjustable paper roll) 3. Peeler 15. Near paper end sensor 4. LF LINE FEED key 16. Roll holder pin 60mm 5.
  • Page 18 TPTCM112III (standard models) 1. Lifting lever for printing head 14. Power supply port 2. Right sensor for notch alignment (optional) 15. Connector for near paper end sensor + cap (for optional 3. Printing mechanism + head temperature sensor adjustable paper roll) 4.
  • Page 19 TPTCM112III (Strong Cut models) 1. Lifting lever for printing head 14. Power supply port 2. Right sensor for notch alignment (optional) 15. Connector for near paper end sensor + cap (for optional 3. Printing mechanism + head temperature sensor adjustable paper roll) 4.
  • Page 20 TPTCM112III (models with ejector) 1. Printing mechanism + head temperature sensor 14. Roll holder pin 112mm 2. LF LINE FEED key 15. External ring for roll blocking 3. FF FORM FEED key 16. Cutter 4. POWER ON led 17. Sensor for paper presence in output 5.
  • Page 21 TPTCM112IIIL 1. Lifting lever for printing head 14. Power supply port 2. Printing mechanism + head temperature sensor 15. Connector for near paper end sensor + cap (for optional 3. Upper sensor for labels gap detection adjustable paper roll) 4. Lower sensor for labels gap detection 16.

  • Page 22: Product Label

    2.3 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 23: Key Functions: Power Up

    2.4 Key functions: power up all models POWER UP Hold Hold down down printing printing FONT TEST SETUP report Fast Fast push push skip the enter the SETUP MODE SETUP mode Fast Fast push push modify next parameter parameter...

  • Page 24: Key Functions: Standby

    2.5 Key functions: standby all models STANDBY Fast Fast push push Printing Advance the paper logo (preset length)

  • Page 25: Led Lashes

    2.6 Led lashes The three status led indicates hardware status of device. POWER ON led Signals the status of the powered device as shown in the following table. STATUS LED DESCRIPTION DEVICE NOT POWERED GREEN DEVICE POWERED NEAR PAPER END led Signals the amount of paper on the paper roll as shown in the following table.
  • Page 26 STATUS led The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF YELLOW DEVICE ON: NO ERROR RECEIVE DATA HEADING OVER TEMPERATURE PAPER END POWER SUPPLY VOLTAGE INCORRECT COM PORT ERROR...

  • Page 27: Installation

    3 INSTALLATION 3.1 Fastening NOTE: All the dimensions shown in following igures are in millimetres. TPTCM60III (standard models) The device is provided with three ixing holes on the bottom of device (see following igure). To install the device on a panel, use three M4 screws. 95 ± 0.1 54 ± 0.1 40.5 ± 0.3...
  • Page 28 TPTCM60III (models with ejector) The device is provided with three ixing holes on the bottom of device (see following igure). To install the device on a panel, use three M4 screws. 95 ± 0.1 54 ± 0.1 111.5 ± 0.3...
  • Page 29 TPTCM60IIIL The device is provided with three ixing holes on the bottom of device (see following igure). To install the device on a panel,  use three M4 screws. Prepare the panel considering the presence of the rewinder and the paper path (see following paragraphs). 95 ± 0.1 60.9 ± 0.3 27.5...
  • Page 30 TPTCM112III (standard models), TPTCM112III (Strong Cut models), TPTCM112IIIL The device is provided with four ixing holes on the bottom of device (see following igure). To install the device on a panel, use four M4 screws. 74.5...
  • Page 31 TPTCM112III (models with ejector) The device is provided with four ixing holes on the bottom of device (see following igure). To install the device on a panel, use four M4 screws. 74.5...

  • Page 32: Connections

    3.2 Connections The following igure shows the possible connections for the device. all models Serial Power supply cable standard cable standard cable (see following paragraphs) Power supply serial device USB device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.

  • Page 33: Pinout

    3.3 Pinout POWER SUPPLY Tripolar female connector 1 GND 2 +24 V 3 GND 4 Frame GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Tripolar male connector n.c. +24 V Power supply cable USB INTERFACE Female USB type B connector 1 USB0-VBUS (in) 2 USB0_D-...

  • Page 34: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DTR 2 TX During transmission, takes the values “0” and “1” depending on data. 3 RX During reception, takes the values “0” and “1” depending on data. 4 DSR 5 GND 6 DTR When “1”, device is power on.
  • Page 35 NEAR PAPER END 4 ways male JST connector (S4B-PH-K-S) 1 VCC 2 QF-EXT (in) 3 QF-INT 4 GND NOTE: Cable for near paper end sensor. The following igure shows the pinout of the connector of the cable for near paper end to use for the device: Female JST connector Cable for near paper end senor series PHR-4 Cable Signal color Blue NPE (input) Black...

  • Page 36: Driver And Sdk

    3.4 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 7 (32/64bit) was saved on your PC, then click OK.

  • Page 37: Operation

    4 OPERATION 4.1 Adjusting paper width TPTCM60III, TPTCM60IIIL The devices manage only 60mm paper width roll. However, it is necessary to correctly place the two rings for roll blocking (internal and external) to ensure the right paper alignment inside the device.
  • Page 38 TPTCM112III Paper width may be set to 80, 86, 100 or 112 mm by assembling the internal adjustment ring and modifying the position of the external adjustment rings to ensure the right paper alignment inside the device (see the following igure). wing facing wing facing outwards outwards To manage paper width of 80, 86 or 100 mm, ix and correctly place the paper guide bracket provided with the device. The  following igure shows an example of bracket ixing for 86 mm paper width.
  • Page 39 TPTCM112III (Strong Cut models) Paper width may be set to 80, 86, 100 or 112 mm by modifying the position of the adjustment rings (internal and external) to ensure the right paper alignment inside the device (see the following igure). wing facing wing facing outwards outwards To manage paper width of 80, 86 or 100 mm, ix and correctly place the two paper guide brackets provided with the device.  The following igure shows an example of bracket ixing for 86 mm paper width.
  • Page 40 TPTCM112III (models with ejector) The devices manage only 112mm paper width roll. However, it is necessary to correctly place the two rings for the roll blocking (internal and external) to ensure the right paper alignment inside the device. wing facing wing facing outwards outwards...
  • Page 41 TPTCM112IIIL Paper width may be set to 101 or 112 mm by assembling the internal adjustment ring and modifying the position of the external adjustment rings to ensure the right paper alignment inside the device (see the following igure). wing facing wing facing outwards outwards To manage 101 mm paper width, ix and correctly place the paper guide bracket provided with the device. ...

  • Page 42: Switch The Device On

    TPTCM112III, TPTCM112IIIL IN DC 24V 1.7A Power supply cable TPTCM60III, TPTCM60IIIL (optional) IN DC 24V 1.2A Connect the power supply cable to the device. Use the type of electrical power supply indicated on the label.

  • Page 43: Loading The Paper Roll

    4.3 Loading the paper roll To load the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. TPTCM60III (all models) Insert the paper into the input mouth. Assemble the two rings as described in the previous paragraphs.
  • Page 44 TPTCM112III (all models) Insert the paper into the input mouth. Be sure that the paper is correctly positioned into paper guides. If necessary, adjust the paper width by assembling the two rings and the paper guides as described in the previous paragraphs. ROOM Wait until the paper is automatically loaded and cut.

  • Page 45: Fixing The Paper On Rewinder

    4.4 Fixing the paper on rewinder TPTCM60IIIL Load the paper into the device as described in the previous paragraphs. ± 200mm Press the LF LINE FEED button repeatedly to advance the paper of at least 200mm beyond the edge of the peeler.
  • Page 46 Remove all labels on the media, beyond the paper mouth. Paper Metal pin Pull the paper toward the rewinder respecting the path indicated by the arrows.
  • Page 47 Allontanare il disco in plastica dell’avvolgitore e avvolgere la carta intorno al perno come indicato dalla freccia. Fermare la carta inserendo il disco in plastica.

  • Page 48: Issuing Ticket

    4.5 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in the following images, depend on the settings of the coniguration parameters and com- mands sent to the device. “PRINT” mode - TPTCM60III, TPTCM112III, TPTCM112IIIL Paper input Printing head The device starts the ticket printing.
  • Page 49 “EJECT” mode (continuous mode disabled) - models with ejectors Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers The ticket advances ahead to the ejector and is caught between the ejector rollers. The printed part of ticket is collected into the ejector group while the device continues printing.
  • Page 50 Cutter Ejector rollers When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket issued The device directly ejects the ticket NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual).
  • Page 51 “EJECT” mode (continuous mode enabled) - models with ejectors) Paper input Printing head The device starts the ticket printing. Ejector rollers Paper output The ticket goes beyond the ejector rollers and stanrts to come out of the paper output...
  • Page 52 Cutter Paper output When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket issued The device ejects the ticket NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual).
  • Page 53 “PRESENT” mode (continuous mode disabled) - models with ejectors Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers The ticket advances ahead to the ejector and is caught between the ejector rollers. The printed part of ticket is collected into the ejector group while the device continues printing.
  • Page 54 Cutter Ejector rollers When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents the ticket printed on the paper output...
  • Page 55 Paper output Ticket withdrew The user withdraws the ticket from the paper output NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
  • Page 56 “PRESENT” mode (continuous mode enabled) - models with ejectors Paper input Printing head The device starts the ticket printing. Ejector rollers Paper output The ticket goes beyond the ejector rollers and stanrts to come out of the paper output...
  • Page 57 Cutter Paper output When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents the ticket printed on the paper output...
  • Page 58 Paper output Ticket withdrew The user withdraws the ticket from the paper output NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
  • Page 59 “PRESENT” mode - TPTCM60IIIL Paper input Printing head The device performs the label printing. Label presented When printing ends, the device presents the label printed on the output peeler.
  • Page 60 Withdrawn label The user withdraws the printed label...
  • Page 61 “PRESENT/EJECT” mode (continuous mode disabled) - models with ejectors Paper input Printing head The device starts the ticket printing. Printing head Ejector rollers The ticket advances ahead to the ejector and is caught between the ejector rollers. The printed part of ticket is collected into the ejector group while the device continues printing.
  • Page 62 Cutter Ejector rollers When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents the ticket printed on the paper output...
  • Page 63 The ticket is waiting on the paper mouth for a preset period of time Ejector rollers Paper output Ticket issued The device ejects the ticket NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting"...
  • Page 64 “PRESENT/EJECT” mode (continuous mode enabled) - models with ejectors Paper input Printing head The device starts the ticket printing. Ejector rollers Paper output The ticket goes beyond the ejector rollers and stanrts to come out of the paper output...
  • Page 65 Cutter Paper output When printing ends, the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents the ticket printed on the paper output...
  • Page 66 The ticket is waiting on the paper mouth for a preset period of time Ejector rollers Paper output Ticket issued The device ejects the ticket NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command 0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting"...

  • Page 67: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. all models LF LINE FEED While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable. The device prints the report with the settings parameters. Follow the instruction printed on paper to proceed with configuration procedure.

  • Page 68: Setup Report

    5.2 Setup report The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list  and the description of device parameters see the following paragraphs. PRINTER NAME and <device name> FIRMWARE MODULES SCODE. <code> rel 1.00 DCODE. <code> rel 1.00 RELEASE FCODE. <code> rel 1.00 PRINTER SETTINGS PRINTER TYPE ........<device model> PRINTING HEAD TYPE ......<head model>...

  • Page 69: Device Status

    5.3 Device status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model PRINTING HEAD TYPE print head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EXTERNAL MEMORY TEST OK appears if functioning and NOT OK if faulty CUTTER TEST *...

  • Page 70: Printer Parameters

    5.4 Printer parameters The device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: CUSTOM/POS TPTCMII RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 71 USB MASS STORAGE Sharing mode from Mass Storage: Disabled = sharing mode disabled Enabled = sharing mode enabled Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS NUMBER than a USB device connected with the same PC): PRINT MODE Printing mode: Normal...
  • Page 72 112 mm 100 mm 101 mm 86 mm 80 mm NOTE: This parameter is not printed for models TPTCM60III and TPTCM60IIIL PAPER THRESHOLD Threshold value (in percent) for the recognition of the presence of paper by the paper presence sensor:...
  • Page 73 NOTCH/B.MARK Position of the alignment notch and choice of appropriate notch sensor: POSITION TPTCM60III, TPTCM112III Disabled the notch alignment is not performed Enabled = the notch alignment is performed TPTCM60IIIL, TPTCM112IIIL Disabled = the gap alignment between labels is not performed...
  • Page 74 Enabled = When the paper runs out, all data in the receive buffer are deleted. PRINT DENSITY Adjusting the printing density: TPTCM60III, TPTCM112III TPTCM60IIIL, TPTCM112IIIl -25% -25% -12% -12%...

  • Page 75: Hexadecimal Dump

    5.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 77: Maintenance

    6 MAINTENANCE 6.1 Printer paper jam Models with ejector Unlock the ejector group by using the lever. Lift and keep open the ejector cover. Remove the damaged paper and check the presence Lift the ejector group for paper scraps inside the ejector. to the maximum opening position.
  • Page 78 Be careful not to damage the connection cable for the printing mechanism Remove the damaged paper Remove the damaged paper if present on the cutter input. if present under the printing mechanism. Unlock the printing mechanism as shown in figure.
  • Page 79 Models without ejector Be careful not to damage the connection cable for the cutter group Unlock the printing mechanism as shown in figure. Be careful not to damage the connection cable for the printing mechanism Unscrew the two fixing screws and remove the cutter group.

  • Page 80: Planning Of Cleaning Operations

    6.2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printing head Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Cutter Use compressed air...

  • Page 81: Cleaning

    6.3 Cleaning For periodic cleaning of the device, see the instructions below. Printing head - TPTCM60III (models with ejector), TPTCM112III (models with ejector) Disconnect the power supply cable and lift the ejector group (see previous paragraphs). ISOPROPYL ALCOHOL ATTENTION: Do not use solvents, or hard brushes.
  • Page 82 Printing head - TPTCM60III (models without ejector), TPTCM112III (models without ejector), TPTCM112L Disconnect the power supply cable. Unlock the printing mechanism as shown in figure. Be careful not to damage the connection cable for the cutter group ISOPROPYL ALCOHOL ATTENTION: Do not use solvents, or hard brushes.
  • Page 83 Printing head - TPTCM60IIIL Disconnect the power supply cable. ISOPROPYL ALCOHOL ATTENTION: Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine. Clean the printing head by using a non-abrasive cloth moistened with isopropyl. Unlock the printing mechanism as shown in figure.
  • Page 84 Printing roller Disconnect the power supply cable. ISOPROPYL ALCOHOL ATTENTION: Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine. Clean the printing roller by using a non-abrasive cloth moistened with isopropyl. Unlock the printing mechanism by following the specific procedure for each model as described in the previous paragraphs.
  • Page 85 Sensor for paper presence in input Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device. Alcohol, solvent Clean the paper presence sensor in input by using compressed air.
  • Page 86 Ejector (models with ejector) Disconnect the power supply cable. ISOPROPYL ALCOHOL ATTENTION: Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine. Lift and keep open the ejector cover. Clean the ejector roller by using a non-abrasive cloth moistened with isopropyl.
  • Page 87 Cutter (models with cutter and without ejector) Disconnect the power supply cable. Unlock the cutter group by using the lever. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device. Alcohol, solvent Remove any scraps of paper and the accumulated paper dust on the cutter input...
  • Page 88 Cutter (models with cutter and with ejector) Case Disconnect the power supply cable and lift the ejector group (see previous paragraphs). Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device. ATTENTION: Do not use alcohol, solvents, or hard brushes.

  • Page 89: Upgrade Irmware

    6.4 Upgrade irmware 9. Select the serial communication port (e.g. COM1): Select the system communication port WARNING: During communication between PC and Available port device for the irmware update it is strictly forbidden to  COM1 disconnect the communication cable or to remove the COM2 Firmware rel.: None Printer type: None Cancel COM3...
  • Page 90 Update via USB interface Select Printer <device1> <device2> ATTENTION: <device3> Only  during  the  irmware  update,  the  connection  be- <device4> <device5> tween PC and device must be direct, without the use of HUB device. Only  during  the  irmware  update,  do  not  connect  or  disconnect other USB devices.

  • Page 91: Specification

    Sensors Head temperature, paper presence in input, TPTCM60III printing head lifted, near paper end TPTCM60III (models with ejector), Head temperature, paper presence in input, printing head lifted, TPTCM112III (models with ejector) near paper end, paper presence on output, ejector position...
  • Page 92 High Speed = 140 mm/s PAPER Type of paper Thermal rolls, heat-sensitive side on outside of roll Paper width TPTCM60III, TPTCM60IIIL 60 ± 0,5 mm TPTCM112III (standard models) 80, 86, 100, 112 ± 0,5 mm TPTCM112III (Strong Cut models) TPTCM112III (models with ejector) 112 ±...
  • Page 93 Paper weight TPTCM60III, TPTCM60IIIL TPTCM112III (standard models) from 60 g/m to 90 g/m TPTCM112III (models with ejector) TPTCM112IIIL TPTCM112III (Strong Cut models) from 60 g/m to 130 g/m Paper thickness from 63 µm to 100 µm KANZAN KF50 and KP460...
  • Page 94 TPTCM60III, TPTCM60IIIL 1.2 A TPTCM112III, TPTCM112IIIL 1.7 A Stand-by consumption 50 mA ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003 (for TPTCM60III, TPTCM60IIIL) Power supply voltage from 100 Vac to 240 Vac Frequency from 50 Hz to 60 Hz Current (output) 2.5 A...
  • Page 95 ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000004 (for TPTCM112III, TPTCM112IIIL) Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC Frequency from 47 Hz to 63 Hz Current (output) 4.17 A Power 100 W ENVIRONMENTAL CONDITIONS Operating temperature from 0°C to +50°C Relative humidity from 10% Rh to 85% Rh Storage temperature...

  • Page 96: Character Speciications

    7.2 Character speciications TPTCM60III, TPTCM60IIIL Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / sec 1244 1600 2240 Lines / sec Characters (L x H mm)-Normal 2,25 x 3 1,75 x 3 1,25 x 3...

  • Page 97: Device Dimensions

    7.3 Device dimensions Length TPTCM60III 194.5 mm TPTCM60III (models with ejector) 265.5 mm TPTCM60IIIL 188.4 mm TPTCM112III (standard models) TPTCM112III (Strong Cut models) 227.4 mm TPTCM112L TPTCM112III (models with ejector) 300 mm Height (with cutter down) 80.3 mm TPTCM60III (with cutter up) 133.4 mm TPTCM60III (models with ejector) 80.3 mm...
  • Page 98 The following igures show the main dimensions of the devices. NOTE: All the dimensions shown in following igures are in millimetres. TPTCM60III (standard models) 34.5 95 ± 0.1 54 ± 0.1 40.5 ± 0.3 paper width 135° 56.9 141.8 164.9 176.9 17.6 Ø23...
  • Page 99 TPTCM60III (models with ejector) 105.5 95 ± 0.1 54 ± 0.1 111.5 ± 0.3 paper width 89.5 129.5 214.42 237.5 249.5 Ø23...
  • Page 100 TPTCM60IIIL 95 ± 0.1 60.9 ± 0.3 160.9 148.9 40.9 27.5 62.2 122.9 Ø23...
  • Page 101 TPTCM112III (standard models) 60.5 74.5 136.55 95.3 92.3 ±1 69.5 50.1 ±1 46.1 ±1 23.8 ±1 91.55 57.5 Ø18 57.5...
  • Page 102 TPTCM112III (Strong Cut models) 60.5 74.5 138.6 95.3 93.6 ±1 69.5 50.1 ±1 46.1 ±1 23.8 ±1 91.5 71.9 57.5 Ø18 57.5...
  • Page 103 TPTCM112III (models with ejector) 60.5 74.5 223.1 95.3 92.3 ±1 69.5 66.3 ±1 47 ±1 25.3 ±1 91.55 82.2 Ø18...
  • Page 104 TPTCM112IIIL 60.5 74.5 136.6 95.3 92.3 ±1 69.5 50.1 ±1 46.1 ±1 23.8 ±1 91.55 57.5 Ø18 57.5...

  • Page 105: Device Dimensions With Paper Roll Holder (Opzionale)

    7.4 Device dimensions with paper roll holder (opzionale) NOTE: All the dimensions shown in following igure are in millimetres. 137.1 45° 45° 144.2...

  • Page 106: Dimensions Of Power Supply Cod. 963Ge020000003 (Optional)

    7.5 Dimensions of power supply cod. 963GE020000003 (optional) TPTCM60III, TPTCM60IIIL Length 127 mm Height 35.5 mm Width 56 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE...

  • Page 107: Dimensions Of Power Supply Cod. 963Ge020000004 (Optional)

    7.6 Dimensions of power supply cod. 963GE020000004 (optional) TPTCM112III, TPTCM112IIIL Length 146.2 ± 0,5 mm Height 39 ± 0,5 mm Width 75.2 ± 0.5 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE 146,2 ± 0,5...

  • Page 108: Paper Speciication

    7.7 Paper speciication NOTE: All the dimensions shown in following igures are in millimetres. TPTCM60IIIL, TPTCM112IIIL To properly use the alignment commands, you need to use paper with labels that comply with the dimensions shown in the following igure that apply to all paper widths handled by the devices. For more information about the use of paper with black mark see Chapter 10. PAPER WIDTH...
  • Page 109 TPTCM112III The following image shows the placement of the black mark on paper. The notch must be printed on the non-thermal side of paper according to the dimensions shown in the following igure that apply to all paper widths handled by the device. For devices with the optional right sensor, the paper speciications are symmetric to the axis of the paper. For more information about the use of paper with black mark see Chapter 10. from 12 mm to 16 mm PAPER WIDTH...

  • Page 110: Character Sets

    7.8 Character sets The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the device. To know the coding tables actually present on the device, you need to print the font test (see par.2.4). You can set font and coding table by using the commands (see the Commands Manual of the device) or using the “Code Table”, "Chars / Inch"...
  • Page 111 <CodeTable> Coding table WPC775 - Baltic Rim on request PC855 - Cyrillic on request PC861 - Icelandic on request PC862 - Hebrew PC864 - Arabic PC869 - Greek on request ISO8859-2 - Latin 2 on request ISO8859-15 - Latin 9 on request PC1098 - Farci on request...

  • Page 113: Consumables

    8 CONSUMABLES The following table shows the list of available consumables for devices: DESCRIPTION CODE TPTCM60III 67300000000370 THERMAL PAPER ROLL weight = 70 g/m width = 60 mm Ø external = 95 mm Ø core = 25 mm 67300000000352 THERMAL PAPER ROLL...

  • Page 115: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device: TPTCM60III (all models) DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical speciications, see the paragraph 7.1) 26600000000012 ADAPTER CABLE 3 pin male power-DIN connector 0.5 mt 26500000000352 SERIAL CABLE 9 pin male connector - 9 pin female connector 1.8 mt...
  • Page 116 974EX010000316 ADJUSTABLE PAPER ROLL HOLDER with near paper end sensor board and cable for rolls with 180 mm external diameter 21100000001349 TIE FOR ROLL LOCKING TPTCM60III (models with ejector) DESCRIPTION CODE 21400000000948 PLASTIC PAPER OUTPUT MOUTH...
  • Page 117 TPTCM112III (all models) DESCRIPTION CODE 963GE020000004 POWER SUPPLY (for technical speciications, see the paragraph 7.1) 26600000000012 ADAPTER CABLE 3 pin male power-DIN connector 0.5 mt 26500000000352 SERIAL CABLE 9 pin male connector - 9 pin female connector 1.8 mt 26500000000356 USB CABLE AB type 1.8 mt 974EU010000315 ADJUSTABLE PAPER ROLL HOLDER with near paper end sensor board and cable...
  • Page 118 26300000000603 NEAR PAPER END SENSOR BOARD with cable 21100000001349 TIE FOR ROLL LOCKING TPTCM112III (models with ejector) DESCRIPTION CODE 21400000000947 PLASTIC PAPER OUTPUT MOUTH...

  • Page 119: Alignment

    10 ALIGNMENT Devices are provided with sensors for the alignment management in order to handle: •  rolls of tickets with pre-printed ields and a ixed length; •  rolls of labels with a ixed length. The alignment notch may be formed by •  black mark printed on paper (see par.7.7); •  gap between two labels (see par.7.7); All the alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light  relected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering  that the light is relected by the white paper and absorbed by the black mark.  The device that handle paper with labels, are provided with a fork sensor or a couple of facing sensors working in “trans- parence”...

  • Page 120: Enable Alignment

    10.1 Enable alignment TPTCM60IIIL Device is provided with a fork sensors for alignment, placed on the right side of the paper input mouth: RIGHT FORK SENSOR To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5).
  • Page 121 The following igure shows an example of paper with label usable with the device: RIGHT FORK SENSOR direction LABELS paper feed ROLL...
  • Page 122 TPTCM112III (standard models) Device is provided with a sensor for alignment, placed as follows: •  a ixed sensor placed on the left, at the bottom of input paper mouth, •  a ixed optional sensor placed on the right, at the bottom of input paper mouth LEFT SENSOR RIGHT SENSOR (OPTIONAL) To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5).
  • Page 123 The following igure shows an example of paper with black mark usable with the device: NON-THERMAL SIDE RIGHT SENSOR (OPTIONAL) direction LEFT PAPER paper feed SENSOR ROLL...
  • Page 124 TPTCM112IIIL Device is provided with two sensor for alignment, placed as follows: •  a ixed sensor placed on the center, at the bottom of input paper mouth, •  a ixed sensor placed on the center, at the top of input paper mouth CENTRAL CENTRAL LOWER SENSOR UPPER SENSOR To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5).
  • Page 125 The following igure shows an example of paper with black mark usable with the device: CENTRAL UPPER SENSOR direction CENTRAL LABELS paper feed LOWER SENSOR ROLL...

  • Page 126: Calibration

    10.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 127 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics  (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold”...

  • Page 128: Alignment Parameters

    10.3 Alignment parameters TPTCM60IIIL, TPTCM112IIIL When you use paper with label, the “alignment point” is always meant as the label edge and match with the rear front of the gap between two labels. The gap width is automatically detected and measured by the sensors of the device. Alignment point: rear front of the gap PRINTING DIRECTION...
  • Page 129 TPTCM60IIIL A = distance between printing head and alignment sensor = 36.5 mm B = distance between printing head and peeler output = 47 mm To enable the alignment management, you need to enable the "Notch/B.Mark Position" parameter in one of the following ways: • ...
  • Page 130 TPTCM112III (standard models), TPTCM112III (Strong Cut models) The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. Referring to the front of the notch, the value of “Notch Distance” value varies from 0 mm minimum and 99.9 mm maximum. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch. Alignment Alignment point:...
  • Page 131 To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Dis- tance” parameter. (see par.5.4). For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows: • ...

  • Page 132: Printing Area

    10.4 Printing area TPTCM60IIIL, TPTCM112IIIL In order to issue labels correctly printed and to not overlay printing to the next label (that will make it useless for the next alignment), it is important to well calibrate the length of the printing area according to the label length. The following igure shows an example of printed labels: Printing line Printing line...
  • Page 133 TPTCM112III (standard models), TPTCM112III (Strong Cut models) In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate the length of the printing area of ticket according to the inter-notch distance. The following igure shows an example of tickets with “Notch Distance” set to 0: Cutting line Printing line...

  • Page 135: Technical Service

    11 TECHNICAL SERVICE In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 support@custom.it support@custom.it Write down the data printed on the product label...

  • Page 137: Advanced Functions

    12 ADVANCED FUNCTIONS 12.1 File sharing The device can be connected to a PC with a USB cable. Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating  parameters by iles sharing from Mass Storage. FILE SHARING FROM MASS STORAGE 12.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device. To enter the Flash Drive by iles sharing from Mass Storage you need to enable the relative parameter during the conigu- ration process (see chapter 5).

  • Page 138: Logos Management

    12.3 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to convert BMP image to the error-diffusion format in black and white. It is possible to directly add the new logo directly into the folder “PICTURES” on the Flash Drive of the device. To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the con- iguration process (see chapter 5).

  • Page 139: Setup

    12.5 Setup It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive. To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the con- iguration process (see chapter 5). After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated. The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify printer’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 140 Print Width TPTCM60III, TPTCM112III 0*, 1, 2, 3 0 = 112 mm 1 = 100 mm 2 = 86 mm 3 = 80 mm TPTCM60IIIL, TPTCM112IIIL 0*, 1 0 = 112 mm 1 = 101 mm Paper Threshold 0, 1, 2, 3*, 4, 5, 6...
  • Page 141 [INTERFACE] RS232 Baud Rate 1, 2, 3, 4, 5, 6, 7, 8* 1 = 1200 bps 4 = 9600 bps 7 = 57600 bps 2 = 2400 bps 5 = 19200 bps 8 = 115200 bps 3 = 4800 bps 6 = 38400 bps RS232 Data Length 0*, 1...
  • Page 144 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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