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Custom Audio Electronics KPM302 User Manual

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Summary of Contents for Custom Audio Electronics KPM302

  • Page 1 USER MANUAL KPM302 KPM303 TK302 TK303...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000030600...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. 11 2 IDENTIFICATION OF THE MODELS .
  • Page 8 6 CONFIGURATION ............85 6.1 ...
  • Page 9 13 ADVANCED FUNCTIONS ..........185 13.1 File sharing .

  • Page 11: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 13: Identification Of The Models

    KPM303 EJ KPM303 with ejector group KPM302 with selector group for vertical ixing KPM302 vSEL KPM303 with selector group for vertical ixing KPM303 vSEL KPM302 TF KPM302 with triple feeder KPM302 TF-EJ KPM302 with triple feeder and ejector group KPM302 with triple feeder and selector group for horizontal ixing KPM302 TF-vSEL KPM302 with triple feeder and selector group for horizontal ixing KPM302 TF-hSEL TK302 base coniguration (TKT model with 200 dpi print head) TK302 STD TK303 base coniguration (TKT model with 300 dpi print head) TK303 STD TK302 TF...

  • Page 15: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL 1. Installation instruction sheet 2.
  • Page 16 KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL 1. Installation instructions sheet 2. Power supply cable 3. CUT&DROP coniguration kit  (only for KPM302 TF) 4. BURSTER coniguration kit  (only for KPM302 TF) 5. Ruler 6. Device V I N I N G...
  • Page 17 TK302 STD, TK303 STD 1. Power supply 2. Short guide 3. Power supply cable 220V 4. USB cable 5. Serial cable 6. Ruler 7. Spacer for paper width < 40 mm 8. Device...
  • Page 18 TK302 TF 1. Power supply 2. Short guide 3. USB cable 4. Power supply cable 220V 5. Serial cable 6. Ruler 7. Device • Open the device packaging. • Take out the device. • Take out the rest of the content. •...

  • Page 19: Device Components: External Views

    3.2 Device components: external views KPM302 STD, KPM303 STD 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External connector for low paper sensor 9. Status LED 4. Paper out 10. S1 key 5. Front cover 11.
  • Page 20 KPM302 EJ, KPM303 EJ 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External low paper sensor connector 9. Status LED 4. Paper out 10. S1 key 5. Front cover with ejector group 11. FORM FEED key 6.
  • Page 21 KPM302 vSEL, KPM303 vSEL 1. Printing head group 8. Opening lever for upper cover 2. Device chassis 9. Paper input 3. External low paper sensor connector 10. S2 key 4. Paper out 11. Status LED 5. Sensor for tilting slide position 12.
  • Page 22 KPM302 TF 1. Device chassis 9. Triple feeder 2. Printing head group 10. Paper input feeder 1 3. Release lever for upper cover 11. Paper input feeder 2 4. LINE FEED key 12. Paper input feeder 3 5. FORM FEED key 13.
  • Page 23 KPM302 TF-EJ 1. Device chassis 9. Triple feeder 2. Printing head group 10. Paper input feeder 1 3. Release lever for upper cover 11. Paper input feeder 2 4. LINE FEED key 12. Paper input feeder 3 5. FORM FEED key 13.
  • Page 24 KPM302 TF-vSEL 1. Device chassis 10. Paper input feeder 1 2. Printing head group 11. Paper input feeder 2 3. Release lever for upper cover 12. Paper input feeder 3 4. LINE FEED key 13. Triple feeder LED (green) 5. FORM FEED key 14.
  • Page 25 KPM302 TF-hSEL 1. Device chassis 10. Paper input feeder 1 2. Printing head group 11. Paper input feeder 2 3. Release lever for upper cover 12. Paper input feeder 3 4. LINE FEED key 13. Triple feeder LED (green) 5. FORM FEED key 14.
  • Page 26 TK302 STD, TK303 STD 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Captive knob for connector cover opening 6. Connectors cover 7. Internal printer (see previous pages) 8. Paper input...
  • Page 27 TK302 TF 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Internal printer with triple feeder (see previous pages) 6. Connectors cover 7. Captive knob for connector cover opening...

  • Page 28: Device Components: Connectors View

    3.3 Device components: connectors view 1. Cover for external low paper sensor connectors (for models with triple feeder) 2. USB port 3. RS232 serial port 4. ETHERNET port 5. Slot for SD/MMC card 6. Power supply port NOTE: For ease of reference, for some models is represented only the internal printer group without external plastic chassis or triple feeder.

  • Page 29: Device Components: Internal View

    3.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Cutter position sensor 4. Unlocking button for mobile paper guide 5. Mobile sensors for alignment notch 6. Head temperature sensor 7. Sensor of paper presence 8.

  • Page 30: Device Labels

    3.5 Device labels = Product code (14 digits) = Serial number = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 31: Key Functions: Power Up

    3.6 Key functions: power up POWER UP Hold down Hold down Hold down print the setup report perform the initialize the notch sensor with printer parameters font test and characterizes the paper Fast push Fast push Fast push Fast push enter the skip the enter the...

  • Page 32: Key Functions: Standby

    3.7 Key functions: standby KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL STANDBY Fast push Fast push Fast push advance the paper advance the paper perform the ticket...

  • Page 33: Status Led Lashes

    3.8 Status LED lashes The status LED indicates hardware status of device. Given in the table below are the various LED signals and the cor- responding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 34: Triple Feeder Led Lashes

    3.9 Triple feeder LED lashes KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF The LED panel of triple feeder is comprised of two LED (one of green colour and one of red colour) for each of the three paper input feeder.

  • Page 35: Messages On Display

    3.10 Messages on display The display indicates the hardware status of device. Given in table below are the various display messages and the cor- responding device status. TK302 STD, TK303 STD, TK302 TF PRINTER READY RECEIVING DATA 01/01/17 12:00:00 SPOOLING..Device ON: no error Receive data RS232 RX ERROR...

  • Page 37: Installation

    4 INSTALLATION 4.1 Fixing brackets KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows:...
  • Page 38 The following igures show the device overall dimensions with additional brackets. KPM302 STD, KPM303 STD M4 - N°4 holes 200.24 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 39 KPM302 STD, KPM303 STD (CUT&DROP coniguration) M4 - N°4 holes 200.2 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 40 KPM302 STD, KPM303 STD (BURSTER coniguration) M4 - N°4 holes 200.2 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 41: Fixing Slots

    4.2 Fixing slots TK302 STD, TK303 STD, TK302 TF The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 42 The height A shown in the previous figure varies according to the accessory mounted to the device (see chapter 10). Arrange the desk with two fixing pins according to measures shown in the previous page and the values of the height A listed in the table below.

  • Page 43: Burster Coniguration

    4.3 BURSTER coniguration KPM302 STD, KPM303 STD, KPM302 TF The device includes a kit for BURSTER coniguration (see following igure). The kit contains: 1. Upper paper out feed mouth. For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade. Open the upper cover.
  • Page 44 Unscrew the fixing screws and remove the upper paper mouth for the standard configuration. paper mouth for paper mouth for standard BURSTER configuration configuration Unscrew the fixing screw and remove the light guide from the paper mouth for the standard configuration. Using the same screw, fix the same light guide to the paper mouth for the BURSTER configuration.
  • Page 45 Unscrew the fixing pins and take off the fixed blade and the spring. Fix the paper mouth group for the BURSTER configuration by using the screws previously removed. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without triple feeder.

  • Page 46: Cut&Drop Coniguration

    4.4 CUT&DROP coniguration KPM302 STD, KPM303 STD, KPM302 TF The device includes a kit for the CUT&DROP coniguration (see following igure). The kit contains: 1. Label 2. Lower paper out feed mouth. V I N I N G For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade.
  • Page 47 Unscrew the fixing screws and remove the upper paper mouth for the standard configuration. Using a clamp, remove the precut sheet metal on the upper device cover.
  • Page 48 Fix the upper paper group for the standard configuration in the upper holes on the cover using the screws previously removed. Unscrew the two fixing screws on the front cover and take off the lower paper mouth of the standard configuration.
  • Page 49 Fix the lower paper mouth for the CUT&DROP configuration by using the screws previously removed. V I N I N G V I N I N G Close the upper cover and paste the label (supplied with the CUT&DROP kit) on the front cover. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without triple feeder.

  • Page 50: Connections

    4.5 Connections The following igures show the possible connections for devices. KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL RS232 standard cable Power Supply cable (included) Serial standard cable ETHERNET ETHERNET UTP CrossOver standard cable standard cable...
  • Page 51 TK302 STD, TK303 STD, TK302 TF RS232 USB cable (included) Power supply cable (included) Serial cable (included) ETHERNET ETHERNET UTP CrossOver standard cable standard cable (pin-to-pin) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: When the RS232 and USB communication cables are connected to the printer at the same time, communication takes place via the USB port.

  • Page 52: Pinout

    4.6 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of power supply cable: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...

  • Page 53: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values -VRS232 and + VRS232 depending on data 3 RX During reception, takes the values -VRS232 and +VRS232 depending on data 4 DSR 5 GND 6 DTR When +VRS232, device is power on 7 CTS 8 RTS...

  • Page 54: Ethernet Interface

    ETHERNET INTERFACE Female RJ45 connector 1 TPOUT + 2 TPOUT - 3 TPIN + 4 GND 5 GND 6 TPIN - 7 n.c 8 n.c 9 +3.3 V 10 LED-LAN 11 +3.3 V 12 LED-LNK 13 Shield 14 Shield NOTES: The functionality of two LED are speciied in following tables: - For 10Base-T connection: FUNCTION...

  • Page 55: Driver And Sdk

    4.7 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 8 (32/64bit) was saved on your PC, then click OK.

  • Page 57: Operation

    5 OPERATION 5.1 Adjusting paper width KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD Paper width may be adjusted from 40 mm to 82.5 mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure.

  • Page 58: Adjusting The Alignment Sensors

    5.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 59 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensors, use the plas- tic tabs as foothold for the screwdriver to push the sensor in the desired position NOTES:...

  • Page 60: Switch Device On

    5.3 Switch device on KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit.
  • Page 61 TK302 STD, TK303 STD, TK302 TF RS232 Rotate the captive knob to unlock the connectors cover. Power supply cable (included) IN DC 24V 4.10A Connect the power supply cable to device. Remove the Use the type of electrical power supply connectors cover.
  • Page 62 Power supply (included) PRINTER READY 01/01/17 12:00:00 The display turns on with standby message. The device is ready. 220V power supply cable (included) Connect the 220V power supply cable to the power supply unit and to outlet. ON/OFF Switch the device on by pressing the ON/OFF key on the power supply cable.

  • Page 63: Loading The Paper Roll

    To change the paper roll proceed as follows. At every paper change, check inside the device to locate and remove any scraps of paper. KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD TK302 STD, TK303 STD...
  • Page 64 ROOM Wait until the paper is automatically loaded. TK302 STD, TK303 STD Close the upper cover of the device. Close the Insert the paper into the input mouth so that it unrolls upper plastic cover. correctly. Be sure that the paper is correctly positioned into paper guides.
  • Page 65 KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF TK302 TF ATTENTION: Pay attention to the exposed cutter blade. Open the Open the upper cover upper plastic cover. of the device. Push the opening lever Adjust the notch sensors position in the direction shown in the figure.
  • Page 66 ROOM Wait until the paper is automatically loaded. Close the upper cover of the device. TK302 TF ATTENTION: In case of ticket with TAG RFID, is recommended to insert the ticket into the central feeder (paper input feeder 2). The use of paper inputs 1 and 3 causes a slight bending of paper and therefore the integrity of the TAG RFID is not guarante- ed.

  • Page 67: Issuing Ticket

    5.5 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in following images, depend on the settings of coniguration parameters and commands sent  to the device. NOTE: For ease of reference, for some models is represented only the internal printer group without external plastic chassis or triple feeder.
  • Page 68 “PRESENT” mode (KPM302 EJ, KPM303 EJ, KPM302 TF-EJ) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 69 Ticket withdrew The user withdraws the ticket printed.
  • Page 70 “EJECT” mode (KPM302 EJ, KPM303 EJ, KPM302 TF-EJ) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 71 Ticket ejected Ejectors rollers The device ejects the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the ejector device with the command 0x1D 0x65 0x05 (see the device commands manual).
  • Page 72 “PRESENT” mode (KPM302 vSEL, KPM303 vSEL, KPM302 TF-vSEL) Paper input Printing head The device starts the ticket printing.
  • Page 73 Cutter Ejector rollers Ticket printed When printing ends, the device cuts the ticket printed and hold it between the ejector rollers. Ticket withdrew The user withdraws the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the command 0x1D 0x70 0x6F (see the device commands manual).
  • Page 74 “EJECT” mode (KPM302 vSEL, KPM303 vSEL, KPM302 TF-vSEL) Paper input Printing head The device starts the ticket printing.
  • Page 75 Cutter Ejector rollers Ticket printed When printing ends, the device cuts the ticket printed and hold it between the ejector rollers. Ejector rollers Ticket ejected The device ejects the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x05 (see the device commands manual).
  • Page 76 “COLLECT” mode (KPM302 vSEL, KPM303 vSEL, KPM302 TF-vSEL) Paper input Printing head The device starts the ticket printing.
  • Page 77 Cutter Ejector rollers Tilting slide Ticket printed When printing ends, the device cuts the ticket printed and hold it between the ejector rollers. The tilting slide is lifted and the ticket printed is driven into the ejection canal. Ejector rollers Ticket withdrew The device collects the ticket printed.
  • Page 78 “PRESENT” mode (KPM302 TF-hSEL) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 79 Ticket withdrew The user withdraws the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the command 0x1D 0x70 0x6F (see the device commands manual).
  • Page 80 “EJECT” mode (KPM302 TF-hSEL) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 81 Ticket ejected Ejectors rollers The device ejects the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x05 (see the device commands manual).
  • Page 82 “COLLECT” mode (KPM302 TF-hSEL) Printing head Paper input The device starts the ticket printing. Ticket printed Tilting slide Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers. The tilting slide is lifted and the ticket printed is driven into the ejection canal.
  • Page 83 Ticket withdrew Ejector rollers The device collects the ticket printed. NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x05 (see the device commands manual).

  • Page 85: Configuration

    6 CONFIGURATION 6.1 Coniguration mode To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows. KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL RS232 Power supply cable (included) While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable.
  • Page 86 Enter Enter printer ethernet setup setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the setup report with the Ethernet parameters. TK302 STD, TK303 STD, TK302 TF While pressing the LF LINE FEED key, switch on the device by pressing the ON/OFF key on the power supply cable.
  • Page 87 The device prints the report with the settings parameters. Enter Enter printer ethernet setup setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the setup report with the Ethernet parameters.

  • Page 88: Setup Report

    6.2 Setup report The following igures show the device setup reports. The shown values for parameters are sample values; for the list and  the description of device parameters see following paragraphs. <device name> SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES FCODE: <code> rel 1.00 UCODE: <code> rel 1.00 RELEASE DCODE: <code> rel 1.00 CPLD rel 1.00 PRINTER SETTINGS...
  • Page 89 [LF] enter Printer Setup [FF] enter Ethernet Setup KEYS FUNCTIONS [S1] enter Clock Setup [S2] skip Setup DHCP Client ......... : Disabled FTP Server ........: Disabled ETHERNET IP Address ........: 192.168. 0. PARAMETERS Subnet Mask ........ : 255.255.240. 0 Default Gateway......

  • Page 90: Printer Status

    6.3 Printer status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID module presence of the RFID reader/writer PRINTING HEAD TYPE print head model INTERFACE interface present ETHERNET TYPE Ethernet connection type PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST...

  • Page 91: Printer Parameters

    6.4 Printer parameters The device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: CUSTOM/POS SVELTA RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 92 NOTE: The parameter is printed only with CUSTOM/POS emulation enabled. CHARS / INCH Font selection: KPM302 STD, KPM302 EJ, KPM302 vSEL, KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 STD, TK302 TF A = 11 cpi, B = 15 cpi...
  • Page 93 PRINT WIDTH Width of printing area: 20 mm 34 mm 48 mm 62 mm 76 mm 22 mm 36 mm 50 mm 64 mm 78 mm 24 mm 38 mm 52 mm 66 mm 80 mm 26 mm 40 mm 54 mm 68 mm 82 mm...
  • Page 94 This parameter enables/disables the block of paper inside the device when the ticket is not cut by the cutter, but is presented for manual tear off by the user: KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD...
  • Page 95 Check First = before printing, the device checks the integrity of the irst ticket Stub+Ticket = it is possible to manage tickets with stub PAPER END KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF MANAGEMENT Management of the paper end sensors of triple feeder:...

  • Page 96: Ethernet Parameters

    6.5 Ethernet parameters The device allows the coniguration of the parameters listed in following table. The parameters marked with symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. DHCP CLIENT Setting of DHCP protocol: Disabled = protocol disabled Enabled = protocol enabled FTP SERVER...

  • Page 97: Hexadecimal Dump

    6.6 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 98: Calendar Clock

    6.7 Calendar clock The device is equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the device coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.
  • Page 99 TK302 STD, TK303 STD, TK302 TF The device is equipped with a Real Time Clock. Proceed as follows to set the clock. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/17 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration.

  • Page 101: Maintenance

    7 MAINTENANCE 7.1 Printer paper jam Open the front cover of the device. Open the upper covers of the device (see previous paragraphs). TK302 STD, TK303 STD Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all Open the plastic paper scraps.
  • Page 102 Close the front cover of the device. Close the upper covers of the device (see previous paragraphs). TK302 STD, TK303 STD ROOM Insert the paper (see previous paragraphs). Close the plastic front cover. NOTE: For ease of reference, in some igure is represented only the internal printer without external plastic chassis  or triple feeder.

  • Page 103: Triple Feeder Paper Jam

    7.2 Triple feeder paper jam KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF In case of paper jam inside the triple feeder, the green led that corresponds to the input paper jammed lashes quickly. In  this case, contact the customer service. The green LED for the feeder jammed flashes quickly. Customer Service Department Customer Service Department Send an e-mail to the customer service (see chapter 12).

  • Page 104: Planning Of Cleaning Operations

    (1) Only for models with barcode reader. (2) For the cleaning kit for triple feeder, contact the customer service (for KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF). (3) Don’t use any ammonia-based product (for TK302 STD, TK303 STD, TK302 TF)

  • Page 105: Cleaning

    7.4 Cleaning For periodic cleaning of the device, see instructions below. Sensors Paper path Disconnect the power supply cable and open all the Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 106 Printing head Platen roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 107 Cutter Case Disconnect the power supply cable and open all the device covers (see previous paragraphs). Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 108 Triple feeder Disconnect the power supply cable and open the upper device covers (see previous paragraphs). Customer Service Department Customer Service Department Contact the customer service for the cleaning kit for the triple feeder. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 109 Windows for barcode reading Display Disconnect the power supply cable and open the upper device covers (see previous paragraphs). Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. ATTENTION: Do not let water or other liquids get inside the machine. Do not use alcohol, solvents, or hard brushes.

  • Page 110: Upgrade Irmware

    7.5 Upgrade irmware 9. Select the serial communication port (e.g. COM1): Select the system communication port WARNING: During communication between PC and Available port device for the irmware update it is strictly forbidden to  COM1 disconnect the communication cable or to remove the COM2 Firmware rel.: None Printer type: None Cancel COM3...
  • Page 111 Update via USB interface 9. Select item USB and then select the USB device among those proposed (e.g. device1): ATTENTION: Select Printer Only  during  the  irmware  update,  the  connection  be- <device1> tween PC and device must be direct, without the use <device2>...

  • Page 113: Specification

    (only for models with selector) MTBF 84 080 hours Noise KPM302 STD, KPM302 EJ, KPM302 vSEL 74 dB KPM302 TF, KPM302 TF-EJ, 75 dB KPM302 TF-vSEL, KPM302 TF-hSEL KPM303 STD, KPM303 EJ, KPM303 vSEL...
  • Page 114 PRINTER Resolution KPM302 STD, KPM302 EJ, KPM302 vSEL, KPM302 TF, 203 dpi (8 dot/mm) KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 STD, TK302 TF KPM303 STD, KPM303 EJ, 304 dpi (12 dot/mm) KPM303 vSEL, TK303 STD Thermal, ixed head Printing method Head life...
  • Page 115 Printing speed (2) (5) KPM302 STD, KPM302 EJ, KPM302 vSEL, High quality = 110 mm/s KPM302 TF, KPM302 TF-EJ, Normal = 170 mm/s KPM302 TF-vSEL, KPM302 TF-hSEL, High speed = 200 mm/s TK302 STD, TK302 TF High quality = 100 mm/s...
  • Page 116 Paper thickness (KPM302 TF, KPM302 TF-EJ, max 280 μm KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF) Minimum ticket length (KPM302 vSEL, KPM303 vSEL, 50 mm KPM302 TF-vSEL, KPM302 TF-hSEL) External roll diameter max. 300 mm Internal roll core diameter 25 mm (+ 1mm)
  • Page 117 0 °C to 50 °C models without Real Time Clock from -20 °C to 70 °C Relative humidity KPM302 STD, KPM302 EJ, KPM302 vSEL, KPM303 STD, from 10% Rh to 80% Rh KPM303 EJ, KPM303 vSEL, KPM302 TF, KPM302 TF-EJ,...

  • Page 118: Character Speciications

    8.2 Character speciications KPM302 STD, KPM302 EJ, KPM302 vSEL, KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 STD, TK302 TF Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / second 2900 3800 5300...

  • Page 119: Speciications For Rfid Reader/Writer

    8.3 Speciications for RFID reader/writer TRANSPONDER SPECIFICATIONS for models with HF RFID reader/writer (ELATEC) ISO 14443-A: Mifare Ultralight, Mifare Classic 1K, Mifare Classic 4K, Mifare Ultralight EV1, Mifare Ultralight C, Mifare Ultralight DESFire, NTAG 213 (NFC), NTAG 203 (NFC) Supported transponders (HF high frequency RFID - 13.5 Mhz) ISO 14443-B: SRi-SRx-SRt...

  • Page 120: Speciications For Barcode Reader

    8.4 Speciications for barcode reader BARCODE READER mod.CX003 Scan rate 200 scans/s Sensor Liner CCD image sensor Light source Red LED lamp, 630 nm Ambient light (Fluorescent lamp) 3000 LUX max Resolution 4 mil EAN-8, EAN-13, UPC-A, UPC-E, EAN/UPC Add-on, Code 39, Code 32, UCC/EAN/Code 128, Readable barcode Industrial 25, Interleave 25, Matrix 25,...

  • Page 121: Device Dimensions

    8.5 Device dimensions KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL Length KPM302 STD, KPM303 STD 191 mm KPM302 EJ, KPM303 EJ 212.7 mm KPM302 vSEL, KPM303 vSEL 272.2 mm...
  • Page 122 KPM302 STD, KPM303 STD M4 - N°4 holes 200.24 42.5 50.9 114.3...
  • Page 123 KPM302 STD, KPM303 STD (CUT&DROP coniguration) M4 - N°4 holes 200.2 42.5 50.9 114.3...
  • Page 124 KPM302 STD, KPM303 STD (BURSTER coniguration) M4 - N°4 holes 200.2 42.5 50.9 114.3...
  • Page 125 KPM302 EJ, KPM303 EJ 23.1 21.4 211.4...
  • Page 126 KPM302 vSEL, KPM303 vSEL 272.2...
  • Page 127 KPM302 TF 67.5 94.6 86.5 2.5 Paper Out 5 - N°4 slots...
  • Page 128 KPM302 TF (CUT&DROP coniguration) 67.5 94.6 5 - N°4 slots 90.4 10.1...
  • Page 129 KPM302 TF (BURSTER coniguration) 67.5 94.6 86.5 2.5 Paper Out 5 - N°4 slots...
  • Page 130 KPM302 TF-EJ 108.4 116.5 106.5 125.5...
  • Page 131 KPM302 TF-vSEL 120.3 92.2 108.4 116.5 106.5 125.5...
  • Page 132 KPM302 TF-hSEL 108.4 116.5 106.5 125.5...
  • Page 133 TK302 STD, TK303 STD, TK302 TF Length TK302 STD, TK303 STD 252.1 mm TK302 TF 331 mm Height 192.6 mm Width 216 mm Weight TK302 STD, TK303 STD 4000 g TK302 TF 4950 g NOTE: All the dimensions shown in following igure are in millimetres and referred to devices with covers closed and  without paper roll.
  • Page 134 TK302 STD, TK303 STD 103.4 paper in 38.4 Ø13 13.5 112.5 paper out...
  • Page 135 TK302 TF 132.3 38.4 Ø13 13.5 112.5 paper out...

  • Page 136: Device Dimensions With Cut&Hold Kit

    8.6 Device dimensions with CUT&HOLD kit cod.976AV010000002 (optional) KPM302 STD, KPM303 STD Length 214.1 mm Height 123 mm Width 160 mm M4 - N°4 holes 23.1 42.5 50.9 114.3 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed.

  • Page 137: Device Dimensions With Paper Roll Holder

    8.7 Device dimensions with paper roll holder cod.974BA010000001 (optional) TK302 STD, TK303 STD Length 463.1 mm Height 195.4 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 138: Device Dimensions With Height Reduction Kit

    8.8 Device dimensions with height reduction kit cod.974BB010000014 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 185.9 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 139: Device Dimensions With Power Supply Container

    8.9 Device dimensions with power supply container cod.974BB010000001 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 195.4 mm Width 216 mm 326.2 386.2 61.2 196.7 304.2 463.1 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 140: Device Dimensions With Metallic Ticket Tray

    8.10 Device dimensions with metallic ticket tray cod.976BB010000003 (optional) TK302 STD, TK303 STD, TK302 TF Length 464 mm Height 189 mm Width 216 mm 60° 61.2 135.6 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and without  paper roll.

  • Page 141: Device Dimensions With Plastic Ticket Tray

    8.11 Device dimensions with plastic ticket tray cod.976BD010000001 (optional) TK302 STD, TK303 STD, TK302 TF Length 464 mm Height 192.6 mm Width 216 mm 211,6 252,1 61,2 135,6 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and without  paper roll.

  • Page 142: Power Supply Dimensions

    8.12 Power supply dimensions cod.963GE020000043 (optional) Length 146.2 mm Height 39 mm Width 75.2 mm AC INLET n.c. n.c. +24V DC OUTPUT WIRE n.c. n.c. 146.2 1450 ± 20 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 143: Paper Speciication

    8.13 Paper speciication NOTE: All the dimensions shown in following igures are in millimetres. Paper with black mark The following image shows the placement of the black mark on paper. The black mark can be printed both on the thermal side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see chapter 11.
  • Page 144 Paper with barcode (for models with barcode reader) The following image shows the placement of the barcode on the ticket. The barcode must be printed on the non-thermal side of the paper and at 25 mm from the edge of the ticket to ensure the correct barcode reading when ticket alignment is performed.
  • Page 145 Fan-fold paper with hole (for KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD) The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket.
  • Page 146 Fan-fold paper with hole (for KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF) The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket. To manage tickets with hole, set the parameter “Notch/B.Mark position” to “Transparent” (see par. 6.4).
  • Page 147 Paper with labels (for KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD) The following image shows a portion of paper with labels. To manage paper with label, you need to set a negative value for the parameter “Notch distance”...
  • Page 148 Ticket with RFID tag (models with RFID reader/writer) RFID  (acronym for Radio Frequency IDentiication) is a technology to identify automatically items using radio waves; this  system is based on wireless data capture from RFID tag using appropriate readers. The RFID tag, or transponder, is made up of : • the microchip that stores the data (including also a unique serial number written); •...
  • Page 149 models with HF RFID module 36.5 printing line NOTE: For ease of reference, for some models is represented only the printer group without external plastic chassis or triple feeder.
  • Page 150 To use ticket with RFID tag with models with triple feeder, it is recommended to load ticket into the input feeder 2 (the central one), as shown in following igure. The use of paper inputs 1 and 3 causes a slight bending of paper and therefore the integrity of TAG RFID is not guaranteed. Before proceeding, check with a sample ticket.

  • Page 151: Character Sets In Custom/Pos Emulation

    8.14 Character sets in CUSTOM/POS emulation The device has 3 embedded fonts of varying width: 11, 15, 20 cpi for the 200 cpi model and 16, 23, 60 cpi for the 300 dpi model. Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858 PC437 CODE TABLE (Usa, Standard Europe) “...
  • Page 152 PC850 CODE TABLE (Multilingual) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 153 PC860 CODE TABLE (Portuguese) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 154 PC863 CODE TABLE (Canadian, French) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 155 PC865 CODE TABLE (Nordic) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 156 PC858 CODE TABLE (Euro symbol) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 157 In CUSTOM/POS emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every character of the font must have the same dimension). The check is made by the device when the font is selected. TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts (11, 15 and 20 cpi for the 200dpi model and 16, 23 and 30 cpi for the 300dpi model).

  • Page 158: Character Sets In Svelta Emulation

    8.15 Character sets in SVELTA emulation In SVELTA emulation the device has 20 embedded fonts of varying width which may be accessed through control char- acters (see commands description in SVELTA emulation of command manual). The following list shows the font available and relative dimensions in dot:  ...

  • Page 159: Consumables

    9 CONSUMABLES The following table shows the list of available consumables for device: KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL DESCRIPTION CODE 67300000000386 THERMAL PAPER ROLL weight = 180 g/m width = 80 mm Ø...
  • Page 160 TK302 STD, TK303 STD, TK302 TF DESCRIPTION CODE 67A00000000308 THERMAL FAN-FOLD MODULE (100 tickets) weight = 170 g/m dimensions = 152 mm x 80 mm 67A00000000304 THERMAL FAN-FOLD MODULE (100 tickets) weight = 140 g/m dimensions = 152 mm x 80 mm...

  • Page 161: Accessories

    10 ACCESSORIES The following table shows the list of available accessories for device. DESCRIPTION CODE 918AV010400000 KIT FOR HF RFID READER/WRITER (ELATEC) (for technical speciications, see paragraph 8.3) 918AV010200000 KIT FOR UHF RFID READER/WRITER (CAEN) (for technical speciications, see paragraph 8.3)
  • Page 162 KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL DESCRIPTION CODE 963GE020000043 POWER SUPPLY (for technical speciications, see paragraphs 8.1 and 8.9) 974AU010000305 PAPER ROLL HOLDER with cable length = 0.33 m (see paragraphs 10.1) KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL...
  • Page 163 KPM302 STD, KPM303 STD DESCRIPTION CODE 976AU010000317 EJECTOR DEVICE (for irmware release earlier than 3.28, a speciic irmware up- grade is required for using this accessory) 976AU010000318 SELECTOR DEVICE FOR HORIZONTAL FIXING (Speciic irmware upgrade is required for using this accessory) 976AU010000002 SELECTOR DEVICE FOR VERTICAL FIXING (Speciic irmware upgrade is required for using this accessory) 976AV010000002 CUT&HOLD KIT...
  • Page 164 TK302 STD, TK303 STD DESCRIPTION CODE 974BA010000001 PAPER ROLL HOLDER 976BB010000014 KIT FOR HEIGHT REDUCTION (only for models with paper roll holder cod.974BA010000001) 976BB010000001 KIT FOR POWER SUPPLY CONTAINER (only for models with paper roll holder cod.974BA010000001)
  • Page 165 TK302 STD, TK303 STD, TK302 TF DESCRIPTION CODE 976BB010000003 METAL TICKET TRAY 976BD010000001 PLASTIC TICKET TRAY 976BA010000323 KIT FOR BURSTER CONFIGURATION...

  • Page 166: Paper Roll Holder

    10.1 Paper roll holder cod.974AU010000305 (optional) For the device is available an external paper roll holder kit 974AU010000305 (supplied as an accessory). The kit makes it possible to use paper rolls with larger diameter (up to 150 mm). The following igure shows the dimensions for holder support and paper roll pin (all the dimensions in igure are in mil- limetres). Ø...

  • Page 167: Wirings Kit With Low Paper Sensor Boards

    10.2 Wirings kit with low paper sensor boards cod.26300000000453 (optional) For the device is available a kit of wirings with low paper sensor boards 26300000000453 (supplied as an accessory). The kit makes it possible the connection between triple feeder and low paper sensors. The kit includes three wirings assembled with three low paper sensors boards, as shown in following igure.

  • Page 169: Alignment

    11 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle: roll of tickets with pre-printed ields and a ixed length; • fan-fold module of tickets with pre-printed ields and a ixed length. • The alignment notch may be formed by (see par.8.10): • black mark printed on paper; • hole between two tickets; •...

  • Page 170: Enable Alignment

    11.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: one mobile sensor on the lower lat • one mobile sensor on the upper lat. • To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch/b.mark detection depending on the type of notch/b.mark and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...
  • Page 171 The following igures show the usable format of paper and the corresponding sensors used for alignment: Paper with black mark on the non-thermal side direction paper feed NON-TERMAL SENSOR 1 SIDE...
  • Page 172 Paper with black mark on the thermal side direction paper feed THERMAL SENSOR 2 SIDE...
  • Page 173 Tickets with hole direction paper feed SENSOR 1 SENSOR 2...
  • Page 174 Paper with labels (for KPM302 STD, KPM303 STD, KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD) direction paper feed SENSOR 1 SENSOR 2...

  • Page 175: Calibration

    11.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 176 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...
  • Page 177 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for  example, a barcode): the outgoing voltage is constant while passing the white paper between two black marks, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise” (as shown in igure): NON-THERMAL SIDE Peak...

  • Page 178: Alignment Parameters

    11.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch/b.mark alignment. The distance between the notch/b.mark edge and the alignment point is deined as “Notch Distance”. The value of “Notch Distance” varies from a minimum value of -5 mm to a maximum value of 66 mm. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch/b.mark: Alignment Alignment Alignment...
  • Page 179 To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the notch/b.mark on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch/b.mark (for example, for paper with holes or gap).
  • Page 180 The following igure shows a simpliied section of the device with the paper path and the distances (in millimetres) between  the alignment sensors, the printing head and the cutter (cutting line). distance between distance between printing line and printing line and notch sensor cutting line...
  • Page 181 CUSTOM/POS emulation To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Dis- tance” parameter (see par. 6.4). For example, to set a notch distance of 15 mm between the notch/b.mark and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows:...

  • Page 182: Printing Area

    11.4 Printing area In order to print ticket containing only one notch/b.mark and to not overlay printing to a notch/b.mark (that will make it use- less for the next alignment), it is important to well calibrate: • the length of the printing area of ticket according to the inter-notch distance; •...

  • Page 183: Technical Service

    12 TECHNICAL SERVICE In case of failure, send the 4 pieces of information listed below to our support team: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 Customer Service Department: support@custom.it...

  • Page 185: Advanced Functions

    13 ADVANCED FUNCTIONS 13.1 File sharing The device can be connected to a PC through two types of connections (see par. 4.5): 1. with USB cable 2. with Ethernet cable. According to the connection made, it is possible to manage drivers, fonts and logos of the device and conigure the operat- ing parameters in three different ways 1. by iles sharing from Mass Storage, in case of USB connection 2. by iles sharing from FTP Server connection, in case of Ethernet connection 3.

  • Page 186: Embedded Web Server

    13.2 Embedded Web Server The device is equipped with an Embedded Web Server that allows to execute some operations on devices, through a clear web interface, including: • monitoring the printer status; • setting operating parameters; coniguring network settings; • • managing the logos; coniguring the email service to make diagnostics and maintenance operations easier;...

  • Page 187: Embedded Web Server : Access

    13.3 Embedded Web Server : access To enter the Embedded Web Server, type the IP address assigned to the device into Web browser. To know the IP address of the device, print the Set-up report of the device (see chapter 6) or use the software LOCATOR. For example, if IP ad- dress of the device is 192.168.10.37, type in the Web browser: http://192.168.10.37 On the screen will appear the internal default page that corresponds to the section “Device Info”...
  • Page 188 To enter some sections and some coniguration services, it is required the identiication of the user and password. To make  registration and to obtain the access to the restricted areas, when it is required insert the user name and the password as indicated in the following table: Custom User Name AlwaysOn Password NOTE: Respect capital and small letters as indicated in table.

  • Page 189: Embedded Web Server: Functions

    13.4 Embedded Web Server: functions The “Printer Settings” section is a restricted one. To enter the section, it is required the identiication of the user and pass- word. With the tools of this section, it is possible to set up the same parameters of the device that are conigurable in the  setup mode (see chapter 6). The following igure shows the page for the “EMAIL SETUP” tool. It is divided into 4 areas: SECTIONS: The web server has three sections listed within each web page. These sections are: Device Info, Printer Settings, Printer Support. CURRENT PAGE Reports section currently displayed. TOOLS Lists the tools available within the chosen section.

  • Page 190: Advanced Function

    With the tools in the “Printer Support” section, it is possible to download drivers, manage logos and test some device func- tions for demonstrative and service purpose. The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas: SECTIONS: The web server has three sections listed within each web page. These sections are: Device Info, Printer Settings, Printer Support.

  • Page 191: Locator

    13.5 Locator With the devices it is possible to use an external software to perform a search for devices connected to the network with Ethernet cable, even without knowing the IP addresses of individual devices. The following igure shows the software interface: DEVICES: Displays the list of the connected devices. “START...”...

  • Page 192: Drivers Installation

    13.6 Drivers installation Embedded Web Server To install a new driver update for the device, enter the “DRIVER” page of the “PRINTER SUPPORT” section of the embed- ded Web Server (see the following igure). DEVICE INFO    │    PRINTER SETTINGS    │    PRINTER SUPPORT Web Site < Device name > R > R I N <...

  • Page 193: Logos Management

    13.7 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to convert BMP image to the error-diffusion format in black and white. Logos may be stored both on Flash Disk and on the SD/MMC card. The use of the SD/MMC card allows to handle more logos (however, the max number of manageable logos is limited by the RAM memory reserved for logos management).
  • Page 194 Mass Storage / Server FTP It is possible to add the new logo directly into the folder “PICTURES” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage or by iles sharing from FTP Server connection (see par.  13.1). In both cases, the relative parameter should be enabled during the coniguration process (see chapter 6). After adding the logo, open the coniguration ile “PictList.ini” and add a new line with a number associated to the logo  (to be used with device’s commands), a letter for the memory unit and the logo ile name, as indicated in the instructions  written inside the “PictList.ini” ile. To delete a logo stored in the device, proceed as follows: 1.

  • Page 195: Fonts Management

    13.8 Fonts management It is possible to store new font in addition to default fonts stored on Flash Disk. Fonts may be stored on Flash Disk both on Flash Disk and on the SD/MMC card. The use of the SD/MMC card allows to handle more fonts (however, the max number of manageable fonts is limited by the RAM memory reserved for fonts management).
  • Page 196 Mass Storage / Server FTP It is possible to add the new font directly into the folder “FONTS” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage or by iles sharing from FTP Server connection (see par.  13.1). In both cases, the relative parameter should be enabled during the coniguration process (see chapter 6). NOTES: To know the IP address of the device, print the setup report of the device (see chapter 6) or use software LOCATOR. Type in the address bar “ftp://”...

  • Page 197: Setup

    13.9 Setup Embedded Web Server Device permits the coniguration of default parameters for device and network setup by entering the “PRINTER SETUP”  page and the “NETWORK SETUP” page of the “PRINTER SETTINGS” section of the embedded Web Server (see the following igure). DEVICE INFO │ PRINTER SETTINGS │ PRINTER SUPPORT Web Site < Device name > R > R I N <...
  • Page 198 0 = Normal 1 = Reverse Autofeed 0*, 1 0 = CR disabled 1 = CR enable Chars / inch KPM302 STD, 0, 1* 0 = A=11 B=15 cpi KPM302 EJ, 1 = A=15 B=20 cpi KPM302 vSEL KPM302 TF,...
  • Page 199 1 = Enabled Ticket Locking KPM302 STD, 0*, 1 0 = Disabled KPM303 STD, 1 = Enabled KPM302 EJ, KPM303 EJ, KPM302 vSEL, KPM303 vSEL, TK302 STD, TK303 STD KPM302 TF, 0*, 1, 2, 3 0 = Disabled 2 = By Feeder...
  • Page 200 PaperEnd Management 0*, 1, 2 0 = Print All 2 = Retract (KPM302 TF, 1 = Eject KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL, TK302 TF) Print Density 0, 1, 2, 3, 4*, 5, 6, 7, 8 0 = - 50 %...
  • Page 201 [SVELTA] Ticket X Dimension Ticket Y Dimension Notch/B.Mark Distance Notch/B.Mark Width Barcode Timeout Ticket Offset X Ticket Offset Y [NETWORK] DHCP Client 0*, 1 0 = Disabled 1 = Enabled FTP Server 0*, 1 0 = Disabled 1 = Enabled IP Address Subnet Mask Default Gateway...
  • Page 204 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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