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Custom Audio Electronics KPM203 User Manual

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Summary of Contents for Custom Audio Electronics KPM203

  • Page 1 USER MANUAL KPM202 KPM203 TK202 TK203...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000030600...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 2 IDENTIFICATION OF THE MODELS .
  • Page 8 7 MAINTENANCE ............. . 55 7.1 Printer paper jam .

  • Page 9: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 11: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION KPM202 base coniguration (OEM model with 200 dpi print head) KPM202 KPM203 base coniguration (OEM model with 300 dpi print head) KPM203 TK202 base coniguration (TKT model with 200 dpi print head) TK202 TK203 base coniguration (TKT model with 300 dpi print head) TK203...

  • Page 13: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact customer service. KPM202, KPM203 1. Installation instruction sheet 2. Power supply cable 3.
  • Page 14 TK202, TK203 1. Power supply 2. Short guide 3. Power supply cable 220V 4. USB cable 5. Serial cable 6. Ruler 7. Spacer for paper width < 40 mm 8. Device • Open the device packaging. • Take out the device. •...

  • Page 15: Device Components: External Views

    3.2 Device components: external views KPM202, KPM203 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External connector for low paper sensor 9. Status LED 4. Paper out 10. S1 key 5. Front cover 11. FORM FEED key 6.
  • Page 16 TK202, TK203 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Connectors cover 6. Internal printer (see previous pages) 7. Paper input...

  • Page 17: Device Components: Connectors View

    3.3 Device components: connectors view 1. USB port 2. RS232 serial port 3. Power supply port NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis.

  • Page 18: Device Components: Internal View

    3.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Unlocking button for mobile paper guide 4. Mobile sensors for notch 5. Head temperature sensor 6. Sensor of paper presence 7. Opening/closing upper cover sensor NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis.

  • Page 19: Device Labels

    3.5 Device labels PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 20: Key Functions: Power Up

    3.6 Key functions: power up POWER UP Hold down Hold down Hold down print the setup report perform the initialize the notch sensor with printer parameters font test and characterizes the paper Fast push Fast push Fast push enter the skip the enter the clock setup...

  • Page 21: Key Functions: Standby

    3.7 Key functions: standby STANDBY Fast push Fast push advance the paper present the paper (manual feed) for the manual tear...

  • Page 22: Status Led Lashes

    3.8 Status LED lashes The status LED indicates hardware status of device. Given in the table below are the various LED signals and the cor- responding device status. STATUS LED DESCRIPTION PRINTER OFF GREEN PRINTER ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 23: Messages On Display

    3.9 Messages on display The display indicates the hardware status of device. Given in the table below are the various display messages and the corresponding device status. TK202, TK203 PRINTER READY RECEIVING DATA 01/01/17 12:00:00 SPOOLING..Device on: no error Receive data RS232 RX ERROR COMMAND ERROR...

  • Page 25: Installation

    4 INSTALLATION 4.1 Fixing brackets KPM202, KPM203 The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows: Fix the bracket on Fix the bracket on the right side of the device. the left side of the device.
  • Page 26 The following igure shows the device overall dimensions with the two additional brackets. M4 - N°4 holes 42.5 14.5 16.5 16.5 50.85 114.3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 27: Fixing Slots

    4.2 Fixing slots TK202, TK203 The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 28 The height A shown in the previous figure varies according to the accessory mounted to the device (see chapter 10). Arrange the desk with two fixing pins according to the measures shown in the previous page and the values of the height A listed in the table below.

  • Page 29: Connections

    4.3 Connections The following igures show the possible connections for the devices. KPM202, KPM203 RS232 Power supply cable (included) standard cable Serial standard cable Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: When the RS232 and USB communication cables are connected to the printer at the same time, communica-...
  • Page 30 TK202, TK203 RS232 USB cable (included) Power supply cable (included) Serial cable (included) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: When the RS232 and USB communication cables are connected to the printer at the same time, communica- tion takes place via the USB port.

  • Page 31: Pinout

    4.4 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...

  • Page 32: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values -VRS232 and + VRS232 depending on data 3 RX During reception, takes the values -VRS232 and +VRS232 depending on data 4 DSR 5 GND 6 DTR When +VRS232, device is power on 7 CTS 8 RTS...

  • Page 33: Driver And Sdk

    4.5 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 8 (32/64bit) was saved on your PC, then click OK.

  • Page 35: Operation

    5 OPERATION 5.1 Adjusting paper width Paper width may be adjusted from 40 mm to 82.5 mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure. To manage paper width from 20 mm to 40 mm, apply the spacer on the adjustable paper guide (see following igure), then adjust the paper width.

  • Page 36: Adjusting The Alignment Sensors

    5.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 37 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 38: Switch The Device On

    5.3 Switch the device on KPM202, KPM203 Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit. The green LED turn on and the device is ready. RS232 IN DC 24V 4.10A...
  • Page 39 TK202, TK203 RS232 Rotate the captive knob to unlock the connectors cover. Power supply cable (included) IN DC 24V 4.10A Connect the power supply cable to the device. Remove the Use the type of electrical power supply connectors cover. indicated on the label.
  • Page 40 Power supply (included) PRINTER READY 01/01/17 12:00:00 The display turns on with the standby message. The device is ready. 220V power supply cable (included) Connect the 220V power supply cable to the power supply unit and to outlet. ON/OFF Switch the device on by pressing the ON/OFF key on the power supply cable.

  • Page 41: Loading The Paper Roll

    5.4 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the printer to locate and remove any scraps of paper. TK202, TK203 Open the upper cover Open the of the device. upper plastic cover.
  • Page 42 ROOM Attendere il caricamento automatico della carta. TK202, TK203 Chiudere il coperchio superiore del dispositivo. Chiudere il coperchio superiore Inserire la carta nella bocca di ingresso rispettando il in plastica. verso di rotazione corretto. Assicurarsi che la carta sia ben posizionata rispetto ai guida carta. NOTE: For ease of reference, in some igure is represented only the internal printer without the external plastic chassis.

  • Page 43: Configuration

    6 CONFIGURATION 6.1 Coniguration mode To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows. KPM202, KPM203 Power supply cable (included) While pressing the LF LINE FEED key, switch on the printer by connecting the power supply cable. The device prints the report with the settings parameters.
  • Page 44 Enter printer setup Press the LF LINE FEED key to enter the configuration mode. TK202, TK203 While pressing the LF LINE FEED key, switch on the device by pressing the ON/OFF key on the power supply cable.
  • Page 45 The device prints the report with the settings parameters. Enter printer setup Press the LF LINE FEED key to enter the configuration mode.

  • Page 46: Setup Report

    6.2 Setup report The following igure shows the setup report of the device. <device name> SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES FCODE: <code> rel 1.00 UCODE: <code> rel 1.00 RELEASE DCODE: <code> rel 1.00 CPLD rel 1.00 PRINTER SETTINGS PRINTER TYPE ........<device model> Barcode Reader ........Not Present RFID module ........Not Present PRINTING HEAD TYPE .......<head model>...

  • Page 47: Printer Status

    6.3 Printer status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID module presence of the RFID reader/writer PRINTING HEAD TYPE print head model INTERFACE interface present ETHERNET TYPE Ethernet connection type PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST...

  • Page 48: Device Parameters

    6.4 Device parameters These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: CUSTOM/POS SVELTA RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 49 NOTE: the parameter is printed only with CUSTOM/POS emulation enabled. CHARS / INCH Font selection: KPM202, TK202 KPM203, TK203 A = 11 cpi, B = 15 cpi A = 16 cpi, B = 23 cpi A = 15 cpi, B = 20 cpi...
  • Page 50 NOTCH/B.MARK Position of the alignment notch and choice of appropriate notch sensor: POSITION Disabled the notch alignment is not performed Bottom the notch position is detected by the lower sensor (relection) the notch position is detected by the upper sensor (relection) Transparence = the notch position is detected by both the sensors (transparence) NOTCH/B.MARK...
  • Page 51 NOTCH/B.MARK Minimum length for the alignment notch: MIN. WIDTH 0 mm 5 mm 10 mm 15 mm 20mm 1 mm 6 mm 11 mm 16 mm 2 mm 7 mm 12 mm 17 mm 3 mm 8 mm 13 mm 18 mm 4 mm 9 mm...

  • Page 52: Hexadecimal Dump

    6.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 53: Calendar Clock

    6.6 Calendar clock The devices are equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the printer coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.
  • Page 54 TK202, TK203 The devices are equipped with a Real Time Clock. Proceed as follows to set the clock. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/17 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration.

  • Page 55: Maintenance

    7 MAINTENANCE 7.1 Printer paper jam Open the upper covers of the device (see previous paragraphs). Close the upper covers of the device (see previous paragraphs). ROOM Insert the paper (see previous paragraphs). NOTE:  For  ease  of  reference,  in  some  igure  is  rep- Remove the damaged paper and check the presence for paper scraps inside the device.

  • Page 56: Planning Of Cleaning Operations

    7.2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printing head Use isopropyl alcohol Printing roll Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path...

  • Page 57: Cleaning

    7.3 Cleaning For periodic cleaning of the device, see the instructions below Paper path Case Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes.
  • Page 58 Printing head Printing roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 59 Sensors Display Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: Do not use alcohol, solvents, or hard brushes. ATTENTION: Do not let water or other liquids get inside the machine. Do not use alcohol, solvents, or hard brushes.

  • Page 60: Upgrade Irmware

    7.4 Upgrade irmware 9. Select the serial communication port (e.g. COM1): Select the system communication port WARNING: During communication between PC and Available port device for the irmware update it is strictly forbidden to  COM1 disconnect the communication cable or to remove the COM2 Firmware rel.: None Printer type: None Cancel COM3...
  • Page 61 Update via USB interface 9. Select item USB and then select the USB device among those proposed (e.g. device 1): ATTENTION: Select Printer Only  during  the  irmware  update,  the  connection  be- <device1> tween PC and device must be direct, without the use <device2>...

  • Page 63: Specification

    1200 bps to 115 200 bps MEMORIES Receive buffer 64 Kbytes Flash memory 16 Mbytes Graphic memory Logos dynamic management (max 2 MB graphic memory) PRINTER Resolution KPM202, TK202 203 dpi (8 dot/mm) KPM203, TK203 304 dpi (12 dot/mm) Thermal, ixed head Printing method...
  • Page 64 High quality = 110 mm/s KPM202, TK202 Normal = 170 mm/s High speed = 200 mm/s High quality = 100 mm/s KPM203, TK203 Normal = 125 mm/s High speed = 150 mm/s PAPER Thermal rolls, heat-sensitive side on outside of roll...
  • Page 65 DEVICES ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% Medium consumption 4.10 A Typical consumption KPM202, TK202 0.8 A KPM203, TK203 0.6 A Standby consumption 0.14 A POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000043 Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC Frequency...
  • Page 66 NOTES: (1) : Control board. (2) : Respecting the regular schedule of cleaning for the device components. (3) : Damages caused by scratches, ESD and electromigration are excluded. (4) : “Veramono.ttf” and “Vera.ttf” are installed on device lash disk. It is possible to install additional TrueType fonts  (see par.13.4). (5) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on). (6) : For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device.

  • Page 67: Character Speciications

    Chars / sec 2900 3800 5300 Lines / sec Characters (L x H mm)-Normal 2.25 x 3 1.75 x 3 1.25 x 3 KPM203, TK203 Character set Character density 16 cpi 23 cpi 30 cpi Number of columns Chars / sec 5300...

  • Page 68: Speciications For Rfid Reader/Writer (Optional)

    8.3 Speciications for RFID reader/writer (optional) TRANSPONDER SPECIFICATIONS for models with HF RFID reader/writer (ELATEC) ISO 14443-A: Mifare Ultralight, Mifare Classic 1K, Mifare Classic 4K, Mifare Ultralight EV1, Mifare Ultralight C, Mifare Ultralight DESFire, NTAG 213 (NFC), NTAG 203 (NFC) Supported transponders (HF high frequency RFID - 13.5 Mhz) ISO 14443-B:...

  • Page 69: Device Dimensions

    8.4 Device dimensions KPM202, KPM203 Length 191 mm Height 123 mm Width 160 mm Weight 3500 g TK202, TK203 Length 252.1 mm Height 192.6 mm Width 216 mm Weight 4000 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll.
  • Page 70 KPM202, KPM203 M4 - N°4 holes 14.5 42.5 50.9 114.3...
  • Page 71 TK202, TK203 103.4 paper in 38.4 Ø13 13.5 112.5 paper out...

  • Page 72: Device Dimensions With Paper Roll Holder

    8.5 Device dimensions with paper roll holder cod.974BA010000001 (optional) TK202, TK203 Length 411.2 mm Height 190.6 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTE: All the dimensions shown in the igure are in millimetres and referred to devices with covers closed and with  Ø178 mm paper roll.

  • Page 73: Device Dimensions With Height Reduction Kit

    8.6 Device dimensions with height reduction kit cod.974BB010000014 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 185.9 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 74: Device Dimensions With Power Supply Container

    8.7 Device dimensions with power supply container cod.974BB010000001 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 195.4 mm Width 216 mm 326.2 386.2 61.2 196.7 304.2 463.1 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 75: Power Supply Dimensions

    8.8 Power supply dimensions cod.963GE020000043 (optional) Length 146.2 mm Height 39 mm Width 75.2 mm AC INLET n.c. n.c. +24V DC OUTPUT WIRE n.c. n.c. 146.2 1450 ± 20 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 76: Paper Speciication

    8.9 Paper speciication NOTE: All the dimensions shown in following igures are in millimetres. Paper with black mark The following image shows the placement of the black mark on paper. The notch can be printed both on the thermal side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see chapter 11.
  • Page 77 Fanfold paper with hole The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket. To manage tickets with hole, set the parameter “Notch / B.Mark position” to “Transparent” (see par. 6.4). For more information about the use of paper with hole see chapter 11.
  • Page 78 Paper with labels The following image shows a portion of paper with labels. To manage paper with label, you need to set a negative value for the parameter “Notch distance” (see par. 6.4). For more information about the use of paper with hole see chapter 11. PAPER WIDTH from 20 to 82.5 mm...
  • Page 79 Ticket with RFID tag (only with optional RFID reader/writer) RFID (acronym for Radio Frequency IDentiication) is a technology to identify automatically items using radio waves; this  system is based on wireless data capture from RFID tag using appropriate readers. The RFID tag, or transponder, is made up of : • the microchip that stores the data (including also a unique serial number written); •...
  • Page 80 models with HF RFID module 36.5 printing line NOTE: For ease of reference, for some models is represented only the printer group without the external plastic chassis.

  • Page 81: Character Sets In Custom/Pos Emulation

    8.10 Character sets in CUSTOM/POS emulation The device has 3 embedded fonts of varying width: 11, 15, 20 cpi for the 200 cpi model and 16, 23, 60 cpi for the 300 dpi model. Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858 PC437 CODE TABLE (Usa, Standard Europe) “...
  • Page 82 PC850 CODE TABLE (Multilingual) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 83 PC860 CODE TABLE (Portuguese) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 84 PC863 CODE TABLE (Canadian, French) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 85 PC865 CODE TABLE (Nordic) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 86 PC858 CODE TABLE (Euro symbol) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 87 In CUSTOM/POS emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every character of the font must have the same dimension). The check is made by the device when the font is selected. TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts (11, 15 and 20 cpi for the 200 dpi model and 16, 23 and 30 cpi for the 300 dpi model).

  • Page 88: Character Sets In Svelta Emulation

    8.11 Character sets in SVELTA emulation In SVELTA emulation the device has 20 embedded fonts of varying width which may be accessed through control char- acters (see commands description in SVELTA emulation of command manual). The following list shows the font available and relative dimensions in dot:  ...

  • Page 89: Consumables

    9 CONSUMABLES The following table shows the list of available consumables for device: KPM202, KPM203 DESCRIPTION CODE 67300000000386 THERMAL PAPER ROLL weight = 180 g/m width = 80 mm Ø external = 180 mm Ø core = 25 mm 67300000000409...

  • Page 91: Accessories

    10 ACCESSORIES The following table shows the list of available accessories for device. DESCRIPTION CODE 918AV010400000 KIT FOR HF RFID READER/WRITER (ELATEC) (for technical speciications, see paragraph 8.3) 918AV010200000 KIT FOR UHF RFID READER/WRITER (CAEN) (for technical speciications, see paragraph 8.3) KPM202, KPM203 DESCRIPTION CODE 963GE020000043 POWER SUPPLY (for technical speciications, see paragraph 8.1)
  • Page 92 974AU010000305 PAPER ROLL HOLDER with cable length = 0.33 m (see paragraph 10.1) TK202, TK203 DESCRIPTION CODE 974BA010000001 PAPER ROLL HOLDER 976BB010000014 KIT FOR HEIGHT REDUCTION (only for models with paper roll holder cod.974BA010000001) 976BB010000001 KIT FOR POWER SUPPLY CONTAINER (only for models with paper roll holder cod.974BA010000001)

  • Page 93: Paper Roll Holder

    10.1 Paper roll holder cod.974AU010000305 (optional) For the device is available an external paper roll holder kit 974AU010000305 (supplied as an accessory). The kit makes it possible to use paper rolls with larger diameter (up to 150 mm). The following igure shows the dimensions for holder support and paper roll pin (all the dimensions in igure are in mil- limetres). Ø...

  • Page 95: Alignment

    11 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle: roll of tickets with pre-printed ields and a ixed length; • fan-fold module of tickets with pre-printed ields and a ixed length. • The alignment notch may be formed by (see par.8.7): • black mark printed on paper; • hole between two tickets; •...

  • Page 96: Enable Alignment

    11.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: one mobile sensor on the lower lat • one mobile sensor on the upper lat. • To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...
  • Page 97 The following igures show the usable format of paper and the corresponding sensors used for alignment: Paper with black mark on the non-thermal side direction paper feed NON-TERMAL SENSOR 1 SIDE...
  • Page 98 Paper with black mark on the thermal side direction paper feed THERMAL SENSOR 2 SIDE...
  • Page 99 Tickets with hole direction paper feed SENSOR 1 SENSOR 2...
  • Page 100 Paper with labels direction paper feed SENSOR 1 SENSOR 2...

  • Page 101: Calibration

    11.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 102 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...
  • Page 103 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics  (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise” (as shown in igure): NON-THERMAL SIDE Peak...

  • Page 104: Alignment Parameters

    11.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. The value of “Notch Distance” varies from a minimum value of -5 mm to a maximum value of 66 mm. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch: Alignment Alignment Alignment...
  • Page 105 To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired tear-off line is placed in the middle of the alignment notch (for example, for paper with holes or gap).
  • Page 106 The following igure shows a simpliied section of the device with the paper path and the distance (in millimetres) between  the alignment sensors and the printing head. distance between printing line and notch sensor...
  • Page 107 CUSTOM/POS emulation To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Dis- tance” parameter (see par.6.4). For example, to set a notch distance of 15 mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows:...

  • Page 108: Printing Area

    11.4 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate: • the length of the printing area of ticket according to the inter-notch distance; •...

  • Page 109: Technical Service

    12 TECHNICAL SERVICE In case of failure, send the 4 pieces of information listed below to our support team: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 Customer Service Department: support@custom.it...

  • Page 111: Advanced Functions

    13 ADVANCED FUNCTIONS 13.1 File sharing The device can be connected to a PC through an USB cable (see par.4.3): With this type of connection made, it is possible to manage drivers, fonts and logos of the device and conigure the operat- ing parameters by iles sharing from Mass Storage. FILE SHARING FROM MASS STORAGE 13.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER” on the lash drive of the device. You can enter the lash drive by iles sharing from Mass Storage...

  • Page 112: Logos Management

    13.3 Logos management It is possible to store new logos in addition to default logos stored on lash drive. The device automatically provides to  convert BMP image to the error-diffusion format in black and white. It is possible to add the new logo directly into the folder “PICTURES” on the lash drive of the device. You can enter the lash drive by iles sharing from Mass Storage. In this case, the relative parameter should be enabled  during the coniguration process (see chapter 6). After adding the logo, open the coniguration ile “PictList.ini” and add a new line with a number associated to the logo  (to be used with device’s commands), a letter for the memory unit and the logo ile name, as indicated in the instructions  written inside the “PictList.ini” ile. To delete a logo stored in the device, proceed as follows: 1. delete the selected logo from the “Pictures” folder on lash drive 2. in the coniguration ile “PictList.ini”, delete the line related to the erased logo. The logos stored into the lash drive or the SD/MMC card and converted by the device, can be printed by using the number  associated to the logo during the conversion step. The correspondence between ile-name and logo-number is warrant by the coniguration ile “PIctList.ini” and it is veriiable ...

  • Page 113: Setup

    1 = CR enable Chars / inch KPM202, 0, 1* 0 = A=11 B=15 cpi TK202 1 = A=15 B=20 cpi KPM203, 0, 1* 0 = A=16 B=23 cpi TK203 1 = A=23 B=30 cpi Speed / Quality 0, 1, 2*...
  • Page 114 Paper Threshold 0, 1*, 2, 3, 4, 5, 6 0 = 30 % 3 = 60 % 6 = 90 % 1 = 40 % 4 = 70 % 2 = 50 % 5 = 80 % Notch/B.Mark Position 0*, 1, 2, 3 0 = Disabled 2 = Top 1 = Bottom...
  • Page 115 RS232 Handshaking 0*, 1 0 = Xon/Xoff 1 = Hardware Busy Condition 0*, 1 0 = RxFull 1 = OffLine/RxFull USB Mass Storage 0*, 1 0 = Disabled 1 = Enabled USB Address Number 0*, 1, 2, 3, 4, 5, 6, 7, 8, 9 0 = 0 4 = 4 8 = 8...
  • Page 116 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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