1. Manuals
  2. Brands
  3. Custom Audio Electronics Manuals
  4. Label Maker
  5. mplus2
  6. User manual

Custom Audio Electronics mplus2 User Manual

Hide thumbs Also See for mplus2:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
mPLUS2
CUSTOM S.p.A.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the mplus2 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Custom Audio Electronics mplus2

Summary of Contents for Custom Audio Electronics mplus2

  • Page 1 USER MANUAL mPLUS2 CUSTOM S.p.A.
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000002100...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 1.1 Document structure .
  • Page 8 7 SPECIFICATION ............. 41 7.1 ...

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 11: Description

    2 DESCRIPTION 2.1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the printer is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service.

  • Page 12: Device Components

    2.2 Device components 1. Sensor for paper detection 2. Paper out with serrated blade 3. Opening lever for paper compartment 4. Paper compartment 5. Switch for RS232/TTL serial communica- tion 6. USB port 7. RS232/TTL serial port 8. Power supply port...

  • Page 13: Product Label

    2.3 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 14: Key Functions: Power Up

    2.4 Key functions: power up To have the key shown in the igure is necessary to build a cable to be connected to the serial port (see par. 3.3). POWER UP Hold down printing SETUP report Hold down Fast push enter the SETUP MODE enter the FONT TEST MODE Hold down Fast Hold down Fast push push next modify printing skip the parameter selected parameter FONT TEST FONT TEST...

  • Page 15: Key Functions: Standby

    2.5 Key functions: standby To have the key shown in the igure is necessary to build a cable to be connected to the serial port (see par. 3.3). STANDBY Fast push advance the paper (preset length)

  • Page 16: Status Led Lashes

    2.6 Status led lashes The status of the device is sent to the serial port. To get a visual feedback of the signallings is necessary to build a cable to be connected to the serial port (see par. 3.3). The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status.

  • Page 17: Installation

    3 INSTALLATION 3.1 “EASYLOCK” ixing system The device includes two plastic hooks for ixing to the panel. This system allows you to lock the machine on the panels of  thickness max. 4mm and requires no tools. Proceed as follows: NOTE: All the dimensions shown in following igures are in millimetres. 78.7 Insert the fixing hooks into the seat on both the device sides MAX. 4 Insert the device inside the panel Push the two fixing hooks to strike the panel...
  • Page 18 To remove the fixing hooks lift the lever shown in figure with a small screwdriver...

  • Page 19: Collections

    3.2 Collections The following igure shows the possible connections for the device. ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. Serial Power supply RS232/TTL...

  • Page 20: Pinout

    3.3 Pinout POWER SUPPLY JST male connector (B4B-PH-K-S) 1 +VCC 2 +VP 3 GND 4 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female JST connector Power supply cable series PHR-4 Cable Segnal color +VCC Orange Black Black MINI USB INTERFACE Female MINI USB type B connector...
  • Page 21 RS232/TTL SERIAL INTERFACE Molex male connector 53047-0610 series (90°) 1 RT 2 TX During transmission, oscillates between “0” and “1” depending on data 3 RX During reception, oscillates between “0” and “1” depending on data 4 GND 5 EXT-FEED 6 EXT-LED NOTES: Given the presence of the RS232 standard, logic value “0”...

  • Page 22: Serial Port Setting

    3.4 Serial port setting To set the serial port of the device, slide the switch shown in igure in the correct position: RS232 In the serial protocol, the signals which distinguish the communication are TD, RD, and RTS if the RTS/CTS protocol has been selected while, if the XON/XOFF protocol has been selected, the signals are TD and RD. Transmission format NEXT START...
  • Page 23 XON/XOFF protocol STOP STOP DATA WAIT DATA START BIT START BIT STOP STOP $13XOFF $11XON START BIT START BIT...

  • Page 24: Driver And Sdk

    3.5 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver per Windows XP From the START menu, press Run Driver per Windows VISTA (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 25: Operation

    4 OPERATION 4.1 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the printer to locate and remove any scraps of paper. Open the printer cover Close the printer cover Place the roll in the paper compartment and Remove the excess paper pull out the paper for a few centimetres...

  • Page 27: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the printer, proceed as follows. Autofeed ........: CR enabled Chars/Inch .........: A=13B=17cpi Columns 22 cpi......: 40 columns Code Table [num] ......: 00 Font Type........: International Speed/quality......: Normal PaperEnd Buffer Clear ....: Disabled Print density.......: 0% The printer prints the report with Connect the serial cable parameters for printer settings Enter...

  • Page 28: Setup Report

    PRINTER NAME and MPLUS2 printer FIRMWARE MODULES SCODE <code> rel 1.00 FCODE <code> rel 1.00 RELEASE PRINTER SETTINGS PRINTER TYPE ........mPLUS2 PRINTING HEAD TYPE ......E48-CE INTERFACE ..........RS232 PROGRAM MEMORY TEST....OK DYNAMIC RAM TEST......OK DEVICE EEPROM TEST........OK STATUS CUTTER TEST........OK HEAD VOLTAGE = 04.84...

  • Page 29: Printer Status

    5.3 Printer status The printer operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model PRINTING HEAD TYPE print head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EEPROM TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE...

  • Page 30: Printer Parameters

    5.4 Printer parameters This printer allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the printer has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: PLUS ESC/POS RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 31 Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS NUMBER than a USB device connected with the same PC): PRINT MODE Printing mode: Normal = enables printing in normal writing way Reverse = enables printing rotated 180 degrees AUTOFEED Setting of the Carriage Return character: CR disabled = Carriage Return disabled...
  • Page 32 FONT TYPE Setting of the font type: International Enables the use of the 256-characters font tables Chinese GB18030 Enables the use of the chinese extended font GB18030-2000 Korean PC949 Enables the use of the korean font PC949 NOTE: When the “INTERNATIONAL” font type is enabled, must be selected the desired character code table (parameter “CODE TABLE”).

  • Page 33: Hexadecimal Dump

    5.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 35: Maintenance

    6 MAINTENANCE 6.1 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printhead Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path...

  • Page 36: Cleaning

    6.2 Cleaning For periodic cleaning of the printer, see the instructions below Sensors Case Disconnect the power supply cable and Disconnect the power supply cable and open the printer cover (see par. 4.1) open the printer cover (see par. 4.1) Clean the printer sensor To clean the machine, by using compressed air...
  • Page 37 Paper path Print head Disconnect the power supply cable and Disconnect the power supply cable and open the printer cover (see par. 4.1) open the printer cover (see par. 4.1) ISOPROPYL ALCOHOL Clean the area involved in the passage of paper Clean the printing head by using by using compressed air.
  • Page 38 Printing roller Disconnect the power supply cable and open the printer cover (see par. 4.1) ISOPROPYL ALCOHOL Clean the printing roll by using a non-abrasive cloth moistened with isopropyl. ATTENTION: Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine.

  • Page 39: Upgrade Irmware

    6.3 Upgrade irmware 9. Select the serial communication port (ex. COM1): WARNING: During communication between PC/printer for the irmware update it is strictly forbidden to discon- nect the communication cable or to remove the power supply of the devices not to endanger the proper func- tioning of the printer. NOTES: The ...
  • Page 40 10. After a few minutes a message on the screen warns that the update is completed. 8. Select the update ile .PSW location: 11. Print a new SETUP report to verify the new irmware  release (see chapter 5). 9. Select item USB and then select the USB device among those proposed (ex. MPLUS2):...

  • Page 41: Specification

    7 SPECIFICATION 7.1 Hardware speciications GENERAL Sensors Head temperature, paper presence PLUS Emulations ESC/POS Windows XP, VISTA (32/64bit), Windows 7 (32/64bit), Windows 8 (32/64bit) Printing driver Linux, Android INTERFACES USB port 12 Mbit/sec (USB 2.0 full speed) RS232/TTL serial port from 1200 to 115200 bps MEMORIES Receive buffer...
  • Page 42 UPCA, UPCE, EAN13, EAN8, CODE39, ITF, CODABAR, Printable barcode CODE93, CODE128, CODE32, PDF417, QRCODE Normal = 40 mm/sec Printing speed (1) (2) High Quality = 30 mm/sec PAPER Type of paper Thermal rolls, heat-sensitive side on outside of roll Paper width 57 mm ±...
  • Page 43 ENVIRONMENTAL CONDITIONS Operating temperature from -20 °C to +70 °C Relative humidity from 10% Rh to 80% Rh Storage temperature from -20 °C to +70 °C Storage relative humidity from 10% Rh to 90% Rh NOTES: (1) : Respecting the regular schedule of cleaning for the device components. (2) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on).

  • Page 44: Character Speciications

    7.2 Character speciications Character set Character density 13 cpi 17 cpi 22 cpi Number of columns 40/42 Chars / sec Lines / sec Characters (L x H mm)-Normal 2 x 3 1,5 x 3 1,125 x 3...

  • Page 45: Printer Dimensions

    7.3 Printer dimensions Length 63.9 mm Length with cover open 98.3 mm Height 61.2 mm Width 87.2 mm Weight 98 g NOTE: Dimensions referred to devices without paper roll. All the dimensions shown in following igures are in millimetres. 10.9 87.2 45.3...

  • Page 46: Power Supply Dimensions Cod. 964Ge010000003

    7.4 Power supply dimensions cod. 964GE010000003 Length 90.6 mm Height 28,8 mm Width 51 mm NOTE: All the dimensions shown in following igures are in millimetres. 11.6 10.5 66.5...

  • Page 47: Character Sets In Esc/Pos™ And Plus Emulation

    7.5 Character sets in ESC/POS™ and PLUS emulation The printer has 3 internal fonts with a width of 13, 17, 22 cpi, which can be associated with one of the coding tables stored on the device. To know the coding tables actually stored on the device, print the font test (see par.2.4). The selection of the font and the encoding table is done via command (see the commands manual of the device) or through the Setup procedure by properly setting the parameter “Chars / Inch”, “Code Table”...
  • Page 48 <CodeTable> Character Tables PC855 - Cyrillic on request PC861 - Icelandic on request PC862 - Hebrew PC864 - Arabic PC869 - Greek on request ISO8859-2 - Latin 2 on request ISO8859-15 - Latin 9 on request PC1098 - Farci on request PC1118 - Lithuanian on request PC1119 - Lithuanian...

  • Page 49: Consumables

    8 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000343 THERMAL PAPER ROLL Width = 57mm Ø external = 30mm Ø core = 12mm Length = 10,5 mt...

  • Page 51: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device: DESCRIPTION CODE 964GE010000003 POWER SUPPLY (for technical speciications, see the paragraph 7.1) 44000000032600 CABLE KIT POWER SUPPLY + SERIAL/TTL INTERFACE 5 VOLT (500mm)

  • Page 53: Technical Service

    [ PUSH ] to enter Printer setup MPLUS2 printer SCODE <code> rel 1.00 FCODE <code> rel 1.00 PRINTER SETTINGS PRINTER TYPE ........mPLUS2 PRINTING HEAD TYPE ......E48-CE INTERFACE ..........RS232 PROGRAM MEMORY TEST....OK DYNAMIC RAM TEST......OK Print a Setup report (see paragraph 5.1) The Setup report shows...
  • Page 56 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

Table of Contents