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Custom Audio Electronics KPM302 User Manual

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Summary of Contents for Custom Audio Electronics KPM302

  • Page 1 AVIATION USER MANUAL KPM302 KPM303 TK302 TK303...
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 7 2 IDENTIFICATION OF THE MODELS .
  • Page 6 7 MAINTENANCE ............. . 79 7.1 Printer paper jam .

  • Page 7: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...

  • Page 9: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION KPM302 base coniguration (OEM model with 200 dpi print head) KPM302 STD KPM303 base coniguration (OEM model with 300 dpi print head) KPM303 STD KPM302 TF KPM302 with triple feeder TK302 base coniguration (TKT model with 200 dpi print head) TK302 STD TK303 base coniguration (TKT model with 300 dpi print head) TK303 STD TK302 TF TK302 with triple feeder TK302 EJ-vSTK TK302 with vertical stacker...

  • Page 11: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact the customer service. KPM302 STD, KPM303 STD 1. Installation instruction sheet 2. Power supply cable 3.
  • Page 12 KPM302 TF 1. Installation instruction sheet 2. Power supply cable 3. CUT&DROP coniguration kit 4. BURSTER coniguration kit 5. Ruler 6. Device V I N I N G...
  • Page 13 TK302 STD, TK303 STD 1. Power supply 2. Short guide 3. Spacer for paper width < 40 mm 4. Ruler 5. Device...
  • Page 14 TK302 TF 1. Power supply 2. Short guide 3. Ruler 4. Device...
  • Page 15 TK302 EJ-vSTK 1. Power supply 2. Short guide 3. Ruler 4. Device • Open the device packaging. • Take out the device. • Take out the rest of the content. • Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.

  • Page 16: Device Components: External Views

    3.2 Device components: external views KPM302 STD, KPM303 STD 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External connector for low paper sensor 9. Status LED 4. Paper out 10. S1 key 5. Front cover 11.
  • Page 17 KPM302 TF 1. Device chassis 9. Triple feeder 2. Printing head group 10. Paper input feeder 1 3. Release lever for upper cover 11. Paper input feeder 2 4. LINE FEED key 12. Paper input feeder 3 5. FORM FEED key 13.
  • Page 18 TK302 STD, TK303 STD 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Captive knob for connector cover opening 6. Connectors cover 7. Internal printer (see previous pages) 8. Paper input...
  • Page 19 TK302 TF 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Internal printer with triple feeder (see previous pages) 6. Connectors cover 7. Captive knob for connector cover opening...
  • Page 20 TK302 EJ-vSTK 1. FORM FEED key 2. LINE FEED key 3. Display 4. Ejector group and paper out 5. Vertical stacker 6. Captive knob for connector cover opening 7. Connectors cover 8. Internal printer (see previous pages) 9. Paper input...

  • Page 21: Device Components: Connectors View

    3.3 Device components: connectors view 1. Cover for external low paper sensor connectors (for models with triple feeder) 2. USB port 3. RS232 serial port 4. ETHERNET port 5. Slot for SD/MMC card 6. Power supply port NOTE: For ease of reference, for some models is represented only the internal printer group without external plastic chassis or triple feeder.

  • Page 22: Device Components: Internal View

    3.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Cutter position sensor 4. Unlocking button for mobile paper guide 5. Mobile sensors for notch 6. Head temperature sensor 7. Sensor of paper presence 8. Opening/closing upper cover sensor NOTE: For ease of reference, for some models is represented only the standard model of the internal printer group without external plastic chassis or triple feeder.

  • Page 23: Device Labels

    3.5 Device labels = Product code (14 digits) = Serial number = Hardware release FW type = Firmware type product label firmware label E xx XXXXXXXXXXXXXX 0000000000000000000 FW type...

  • Page 24: Key Functions: Power Up

    3.6 Key functions: power up POWER UP Hold down Hold down Hold down print the setup report perform the initialize the notch sensor with printer parameters font test and characterizes the paper Fast push Fast push Fast push Fast push enter the skip the enter the...

  • Page 25: Key Functions: Standby

    3.7 Key functions: standby KPM302 STD, KPM303 STD, KPM302 TF STANDBY Fast push Fast push Fast push advance the paper advance the paper perform the ticket (manual feed) (preset length) alignment and the cut * NOTE: (*) Only with alignment enabled...

  • Page 26: Status Led Lashes

    3.8 Status LED lashes The status LED indicates hardware status of device. Given in the table below are the various LED signals and the cor- responding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 27: Triple Feeder Led Lashes

    3.9 Triple feeder LED lashes KPM302 TF, TK302 TF The LED panel of triple feeder is comprised of two LED (one of green colour and one of red colour) for each of the three paper input feeder. The LED indicate the triple feeder status and the paper status. Given in the table below are the various LED signals and the corresponding triple feeder status.

  • Page 28: Messages On Display

    3.10 Messages on display TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK The display shows the irmware release, a device status message and the outcome of the last sent command (see follow- ing image). FIRMWARE RELEASE TK-AERO X.XX PT0K ONLINE COMMANDS PRINTER STATUS OUTCOME MESSAGE The possible status messages are the following: ONLINE The device is ready (standby message) OFFLINE The device is in a “busy”...

  • Page 29: Installation

    4 INSTALLATION 4.1 Fixing brackets KPM302 STD, KPM303 STD The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows: Fix the bracket on Fix the bracket on the right side of the device. the left side of the device.
  • Page 30 The following igures show the device overall dimensions with the two additional brackets. KPM302 STD, KPM303 STD M4 - N°4 holes 200.24 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 31 KPM302 STD, KPM303 STD (CUT&DROP coniguration) M4 - N°4 holes 200.2 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 32 KPM302 STD, KPM303 STD (BURSTER coniguration) M4 - N°4 holes 200.2 42.5 16.5 16.5 50.9 114.3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 33: Fixing Slots

    4.2 Fixing slots TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 34 The height A shown in the previous figure varies according to the accessory mounted to the device (see chapter 9). Arrange the desk with two fixing pins according to the measures shown in the previous page and the values of the height A listed in the table below.

  • Page 35: Fixing Vertical Stacker

    4.3 Fixing vertical stacker TK302 EJ-vSTK The device includes a vertical stacker for ticket storage (see par.3.1). For the assembly procedure, proceed as follows. Unscrew and remove Fix the vertical stacker to the device the two front feet of the device. by screwing the two feet previously removed.

  • Page 36: Burster Coniguration

    4.4 BURSTER coniguration KPM302 STD, KPM303 STD, KPM302 TF The device includes a kit for BURSTER coniguration (see following igure). The kit contains: 1. Upper paper out feed mouth. For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade. Open the upper cover.
  • Page 37 Unscrew the fixing screws and remove the upper paper mouth for the standard configuration. paper mouth for paper mouth for standard BURSTER configuration configuration Unscrew the fixing screw and remove the light guide from the paper mouth for the standard configuration. Using the same screw, fix the same light guide to the paper mouth for the BURSTER configuration.
  • Page 38 Unscrew the fixing pins and take off the fixed blade and the spring. Fix the paper mouth group for the BURSTER configuration by using the screws previously removed. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without triple feeder.

  • Page 39: Cut&Drop Coniguration

    4.5 CUT&DROP coniguration KPM302 STD, KPM303 STD, KPM302 TF The device includes a kit for the CUT&DROP coniguration (see the following igure). The kit contains: 1. Label 2. Lower paper out feed mouth. V I N I N G For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade.
  • Page 40 Unscrew the fixing screws and remove the upper paper mouth for the standard configuration. Using a clamp, remove the precut sheet metal on the upper device cover.
  • Page 41 Fix the upper paper group for the standard configuration in the upper holes on the cover using the screws previously removed. Unscrew the two fixing screws on the front cover and take off the lower paper mouth of the standard configuration.
  • Page 42 Fix the lower paper mouth for the CUT&DROP configuration by using the screws previously removed. V I N I N G V I N I N G Close the upper cover and paste the label (supplied with the CUT&DROP kit) on the front cover. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without triple feeder.

  • Page 43: Connections

    4.6 Connections The following igures show the possible connections for devices. KPM302 STD, KPM303 STD, KPM302 TF RS232 standard cable Power supply cable (included) Serial standard cable ETHERNET ETHERNET UTP CrossOver standard cable standard cable (pin-to-pin) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.
  • Page 44 TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK RS232 USB cable (opzional) Power supply cable (included) Serial cable (opzional) ETHERNET ETHERNET UTP CrossOver standard cable standard cable (pin-to-pin) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: When the RS232 and USB communication cables are connected to the printer at the same time, communication takes place via the USB port.

  • Page 45: Pinout

    4.7 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...

  • Page 46: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values -VRS232 and + VRS232 depending on data 3 RX During reception, takes the values -VRS232 and +VRS232 depending on data 4 DSR 5 GND 6 DTR When +VRS232, device is power on 7 CTS 8 RTS...

  • Page 47: Ethernet Interface

    ETHERNET INTERFACE Female RJ45 connector 1 TPOUT + 2 TPOUT - 3 TPIN + 4 GND 5 GND 6 TPIN - 7 n.c 8 n.c 9 +3.3 V 10 LED-LAN 11 +3.3 V 12 LED-LNK 13 Shield 14 Shield NOTES: The functionality of two LED are speciied in following tables: - For 10Base-T connection: FUNCTION...

  • Page 48: Driver And Sdk

    4.8 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) Driver for Windows 7 (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 8 (32/64bit) was saved on your PC, then click OK.

  • Page 49: Operation

    5 OPERATION 5.1 Adjusting paper width KPM302 STD, KPM303 STD, TK302 STD, TK303 STD, TK302 EJ-vSTK Paper width may be adjusted from 40 mm to 82.5 mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure.

  • Page 50: Adjusting The Alignment Sensors

    5.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 51 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 52: Switch The Device On

    5.3 Switch the device on KPM302 STD, KPM303 STD, KPM302 TF Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit. The green LED turn on and the device is ready.
  • Page 53 TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK RS232 Rotate the captive knob to unlock the connectors cover. Power supply cable (included) IN DC 24V 4.10A Connect the power supply cable to the device. Remove the Use the type of electrical power supply connectors cover.
  • Page 54 Power supply (included) TK-AERO 1.00 PTOK ONLINE The display turns on with the standby message. The device is ready. 220V power supply cable (optional) Connect the 220V power supply cable to the power supply unit and to outlet. ON/OFF Switch the device on by pressing the ON/OFF key on the power supply cable.

  • Page 55: Loading The Paper Roll

    To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. KPM302 STD, KPM303 STD, TK302 STD, TK303 STD, TK302 EJ-vSTK TK302 STD, TK303 STD, TK302 EJ-vSTK...
  • Page 56 ROOM Wait until the paper is automatically loaded. TK302 STD, TK303 STD, TK302 EJ-vSTK Close the upper cover of the device. Close the Insert the paper into the input mouth so that it unrolls upper plastic cover. correctly. Be sure that the paper is correctly positioned into paper guides.
  • Page 57 KPM302 TF, TK302 TF TK302 TF ATTENTION: Pay attention to the exposed cutter blade. Open the Open the upper cover upper plastic cover. of the device. Push the opening lever Adjust the notch sensors position in the direction shown in the figure.
  • Page 58 ROOM Wait until the paper is automatically loaded. Close the upper cover of the device. TK302 TF ATTENTION: In case of ticket with TAG RFID, is recommended to insert the ticket into the central feeder (paper input feeder 2). The use of paper inputs 1 and 3 causes a slight bending of paper and therefore the integrity of the TAG RFID is not guarante- ed.

  • Page 59: Issuing Ticket

    5.5 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in following images, depend on the settings of coniguration parameters and commands sent  to the device. NOTE: For ease of reference, for some models is represented only the internal printer group without external plastic chassis or triple feeder.
  • Page 60 “CUT&HOLD” mode (models with ejector device) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 61 Ticket withdrew The user withdraws the ticket printed. NOTE: The ejector device is provided as an accessory (see chapter 9).
  • Page 62 “EJECT” mode (models with ejector device) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 63 Ticket ejected Ejectors rollers The device ejects the ticket printed. NOTE: The ejector device is provided as an accessory (see chapter 9).

  • Page 65: Configuration

    6 CONFIGURATION 6.1 Coniguration mode To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows. KPM302 STD, KPM303 STD, KPM302 TF RS232 Power supply cable (included) While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable. The device prints the report with...
  • Page 66 Enter Enter printer ethernet setup setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the setup report with the Ethernet parameters. TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK While pressing the LF LINE FEED key, switch on the device by pressing the ON/OFF key on the power supply cable.
  • Page 67 The device prints the report with the settings parameters. Enter Enter printer ethernet setup setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the setupreport with the Ethernet parameters.

  • Page 68: Setup Report

    6.2 Setup report The following igures show the setup reports of the device. The shown values for parameters are sample values; for the  list and the description of device parameters see following paragraphs. <device name> SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES UCODE: <code> rel 1.00 FCODE: <code> rel 1.00 RELEASE mCODE: <code> rel 1.00 DCODE: <code>...
  • Page 69 [LF] enter Printer Setup [FF] enter Ethernet Setup KEYS FUNCTIONS [S1] enter Clock Setup [S2] skip Setup ETH. SPEED = 10Mb/s DHCP Client ......... : Disabled FTP Server ........: Disabled IP Address ........: 192.168. 0. ETHERNET Subnet Mask ........ : 255.255.240. 0 PARAMETERS Default Gateway......

  • Page 70: Printer Status

    6.3 Printer status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID presence of the RFID reader/writer TRIPLE FEEDER presence of the triple feeder CUTTER presence of the cutter PRINTING HEAD TYPE print head model INTERFACE interface present...

  • Page 71: Printer Parameters

    6.4 Printer parameters The device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SERVICE = used only for upgrade = used for management of baggages ticket = used for management of boarding ticket...
  • Page 72 EJECTER TYPE Management of the ejector device: Disabled ejector disabled Presenter after the printing end, the device cuts the ticket and holds it between the ejector rollers in a "cut & hold" mode waiting for the user withdrawal Ejecter after the printing end, the device cut the ticket and eject it NOTES: The "cut &...
  • Page 73 PRESENTER OFFSET [mm] Setting of the presentation distance of ticket in case of presentation mode enabled (paper cut disabled). NOTE: The parameter is printed only with ATB or BTP emulation enabled. This parameter deines when the device must perform the automatic alignment of the ticket: ALIGN TICKET Disabled = alignment disabled...
  • Page 74 ATB ticket lenght Setting of length of ATB tickets: Auto device automatically detect ticket length using notch alignment and then recover the paper Auto No Recovery = device automatically detect ticket length using notch alignment without recovering the paper 8" Fixed sets 8"...

  • Page 75: Ethernet Parameters

    6.5 Ethernet parameters Device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. DHCP CLIENT Setting of the DHCP protocol: Disabled = protocol disabled Enabled = protocol enabled...

  • Page 76: Hexadecimal Dump

    6.6 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 77: Calendar Clock

    6.7 Calendar clock The device is equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the device coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.
  • Page 78 TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK The device is equipped with a Real Time Clock. Proceed as follows to perform the clock coniguration. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/17 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration. The digit to be modified is highlighted.

  • Page 79: Maintenance

    7 MAINTENANCE 7.1 Printer paper jam KPM302 STD, KPM303 STD, KPM302 TF Open the upper covers of the device (see previous paragraphs). Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all Open the front cover paper scraps.
  • Page 80 ROOM Insert the paper (see previous paragraphs). Close the front cover of the device. Close the upper covers of the device (see previous paragraphs).
  • Page 81 TK302 STD, TK303 STD, TK302 TF Open the front cover of the device. Open the upper covers of the device (see previous paragraphs). TK302 STD, TK303 STD Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all Open the plastic paper scraps.
  • Page 82 Close the front cover of the device. Close the upper covers of the device (see previous paragraphs). TK302 STD, TK303 STD ROOM Insert the paper (see previous paragraphs). Close the plastic front cover. NOTE: For ease of reference, in some igure is represented only the internal printer without the external plastic chassis.
  • Page 83 TK302 EJ-vSTK Unscrew and remove Open the two upper covers the two front feet of the device. of the device. Remove the vertical stacker. Open the two front covers of the device.
  • Page 84 Remove the damaged paper and check the presence Close the two upper covers for paper scraps inside the device. Carefully remove all of the device. paper scraps. If necessary use tweezers. ROOM Close the two front covers Insert the paper of the device.
  • Page 85 Place the vertical stacker in the position shown in figure. Fix the vertical stacker to the device by screwing the two feet previously removed. NOTE: For ease of reference, in some igure is represented only the internal printer without the external plastic chassis.

  • Page 86: Triple Feeder Paper Jam

    7.2 Triple feeder paper jam KPM302 TF, TK302 TF In case of paper jam inside the triple feeder, the green led that corresponds to the input paper jammed lashes quickly. In  this case, contact the customer service. The green LED for the feeder jammed flashes quickly. Customer Service Department Customer Service Department Send an e-mail to the customer service (see chapter 11).

  • Page 87: Planning Of Cleaning Operations

    (1) For the cleaning kit for the triple feeder, contact the customer service (only for KPM302 TF, TK302 TF). (2) Don't use any ammonia-based product (only for TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK)

  • Page 88: Cleaning

    7.4 Cleaning For periodic cleaning of the device, see the instructions below Paper path Sensors Disconnect the power supply cable and open all the Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 89 Printing head Platen roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 90 Cutter Case Disconnect the power supply cable and open all the device covers (see previous paragraphs). Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 91 Triple feeder Disconnect the power supply cable and open the upper device covers (see previous paragraphs). Customer Service Department Customer Service Department Contact the customer service for the cleaning kit for the triple feeder. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 92 Display Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Do not use ammonia-based products . Ammonia Alcohol, solvent To clean the display, use compressed air or a soft cloth.

  • Page 93: Upgrade Irmware

    7.5 Upgrade irmware 9. Select the serial communication port (e.g. COM1): WARNING: Before proceeding with the upgrade procedure, set the “Service” value for the “Emulation” parameter (see Select the system communication port chapter 6). Available port COM1 During communication between PC and device for the COM2 Firmware rel.: None...
  • Page 94 Update via USB interface 9. Select item USB and then select the USB device among those proposed (e.g. device 1): ATTENTION: Select Printer Only  during  the  irmware  update,  the  connection  be- <device1> tween PC and device must be direct, without the use <device2>...

  • Page 95: Specification

    64 Kbytes Flash memory 16 Mbytes Memory card SD/MMC Capacity = max 2 Gbytes PRINTER Resolution KPM302 STD, KPM302 TF, TK302 STD, TK302 TF, 203 dpi (8 dot/mm) TK302 EJ-vSTK KPM303 STD, TK303 STD 304 dpi (12 dot/mm) Thermal, ixed head Printing method...
  • Page 96 UPCA, UPCE, EAN13, EAN8, CODE39, ITF, Printable barcode CODABAR, CODE93, CODE128, CODE32, PDF417, DATAMATRIX, AZTEC, QRCODE Printing speed (2) (4) KPM302 STD, KPM302 TF, High quality = 110 mm/s TK302 STD, TK302 TF, Normal = 170 mm/s TK302 EJ-vSTK High speed = 200 mm/s...
  • Page 97 KPM302 TF, TK302 TF Standby consumption 0.14 A POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000043 (OPTIONAL for KPM302 STD, KPM303 STD, KPM302 TF INCLUDED with TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK) Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC...

  • Page 98: Speciications For Rfid Reader/Writer

    TRANSPONDER SPECIFICATIONS for models with HF RFID reader/writer (CAEN) Supported transponders UHF Gen2 (UHF ultra high frequency RFID - 900 Mhz) 8.3 Device dimensions KPM302 STD, KPM303 STD, KPM302 TF Length KPM302 STD, KPM303 STD 191 mm models with ejector device 212.7 mm...
  • Page 99 KPM302 STD, KPM303 STD M4 - N°4 holes 200.24 42.5 50.9 114.3...
  • Page 100 KPM302 STD, KPM303 STD (CUT&DROP coniguration) M4 - N°4 holes 200.2 42.5 50.9 114.3...
  • Page 101 KPM302 STD, KPM303 STD (BURSTER coniguration) M4 - N°4 holes 200.2 42.5 50.9 114.3...
  • Page 102 KPM302 STD, KPM303 STD (models with ejector device - optional) 23.1 21.4 211.4...
  • Page 103 KPM302 TF 67.5 94.6 86.5 2.5 Paper Out 5 - N°4 slots...
  • Page 104 KPM302 TF (CUT&DROP coniguration) 67.5 94.6 5 - N°4 slots 90.4 10.1...
  • Page 105 KPM302 TF (BURSTER coniguration) 67.5 94.6 86.5 2.5 Paper Out 5 - N°4 slots...
  • Page 106 TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK Length TK302 STD, TK303 STD 252.1 mm TK302 TF 331 mm TK302 EJ-vSTK 362.9 mm Height TK302 STD, TK303 STD, 192.6 mm TK302 TF TK302 EJ-vSTK 218.5 mm Width 216 mm Weight TK302 STD, TK303 STD 4000 g TK302 TF...
  • Page 107 TK302 STD, TK303 STD 103.4 paper in 38.4 Ø13 13.5 112.5 paper out...
  • Page 108 TK302 TF 132.3 38.4 Ø13 13.5 112.5 paper out...
  • Page 109 TK302 EJ-vSTK 218.5 221.3 38.4 Ø13 13.5 112.5 paper out...

  • Page 110: Device Dimensions With Paper Roll Holder

    8.4 Device dimensions with paper roll holder cod.974BA010000001 (optional) TK302 STD, TK303 STD, TK302 EJ-vSTK Length 463.1 mm Height 195.4 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTES: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178 mm  paper roll. When the paper roll holder is mounted on TK302 EJ-vSTK, it is necessary to properly levelling the rear feet of the device.

  • Page 111: Device Dimensions With Height Reduction Kit

    8.5 Device dimensions with height reduction kit cod.976BB010000014 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 185.9 mm Width 216 mm 386.2 61.2 196.7 304.2 463.1 326.2 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 112: Device Dimensions With Power Supply Container

    8.6 Device dimensions with power supply container cod.974BB010000001 (optional) models with paper roll holder (cod.974BA010000001 - optional) Length 463.1 mm Height 195.4 mm Width 216 mm 326.2 386.2 61.2 196.7 304.2 463.1 118.2 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and with Ø178  mm paper roll.

  • Page 113: Device Dimensions With Metallic Ticket Tray

    8.7 Device dimensions with metallic ticket tray cod.976BB010000003 (optional) TK302 STD, TK303 STD, TK302 TF Length 464 mm Height 189 mm Width 216 mm 60° 61.2 135.6 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and without  paper roll.

  • Page 114: Device Dimensions With Plastic Ticket Tray

    8.8 Device dimensions with plastic ticket tray cod.976BD010000001 (optional) TK302 STD, TK303 STD, TK302 TF Length 464 mm Height 192.6 mm Width 216 mm 211,6 252,1 61,2 135,6 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and without  paper roll.

  • Page 115: Device Dimensions With Ticket Box

    8.9 Device dimensions with ticket box cod.976BB010000004 (optional) TK302 STD, TK303 STD, TK302 EJ-vSTK Length 456 mm Height 190.6 mm Width 216 mm 252.1 61.2 135.6 NOTE: All the dimensions shown in igure are in millimetres and referred to devices with covers closed and without  paper roll.

  • Page 116: Power Supply Dimensions

    8.10 Power supply dimensions cod.963GE020000043 (optional) Length 146.2 mm Height 39 mm Width 75.2 mm AC INLET n.c. n.c. +24V DC OUTPUT WIRE n.c. n.c. 146.2 1450 ± 20 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 117: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device. DESCRIPTION CODE 918AV010200000 KIT FOR UHF RFID READER/WRITER (CAEN) (for technical speciications, see paragraph 8.2) KPM302 STD, KPM303 STD, KPM302 TF DESCRIPTION CODE 963GE020000043 POWER SUPPLY (for technical speciications, see the paragraph 8.1) 974AU010000305 PAPER ROLL HOLDER with cable length = 0.33 m...
  • Page 118 976AU010000317 EJECTOR DEVICE KPM302 TF, KPM302 TF-EJ, KPM302 TF-vSEL, KPM302 TF-hSEL DESCRIPTION CODE 26300000000453 WIRINGS KIT WITH LOW PAPER SENSORS length = 2 m (see paragraph 9.2)
  • Page 119 TK302 STD, TK303 STD, TK302 TF, TK302 EJ-vSTK DESCRIPTION CODE 26500000000357 USB CABLE with 90 degree connector length = 1.8 m 26500000000048 USB CABLE with 90 degree connector length = 3 m 26500000000331 SERIAL CABLE with 90 degree connector length = 1.8 m 26500000000043 SERIAL CABLE with 90 degree connector...
  • Page 120 TK302 STD, TK303 STD, TK302 EJ-vSTK DESCRIPTION CODE 976BB010000004 TICKET BOX 974BA010000001 PAPER ROLL HOLDER 976BB010000014 KIT FOR HEIGHT REDUCTION (only for models with paper roll holder cod.974BA010000001) 976BB010000001 KIT FOR POWER SUPPLY CONTAINER (only for models with paper roll holder cod.974BA010000001)
  • Page 121 TK302 STD, TK303 STD, TK302 TF DESCRIPTION CODE 976BB010000003 METAL TICKET TRAY 976BD010000001 PLASTIC TICKET TRAY 976BA010000323 KIT FOR BURSTER CONFIGURATION...

  • Page 122: Paper Roll Holder

    9.1 Paper roll holder cod.974AU010000305 (optional) For the device is available an external paper roll holder kit 974AU010000305 (supplied as an accessory). The kit makes it possible to use paper rolls with larger diameter (up to 150 mm). The following igure shows the dimensions for holder support and paper roll pin (all the dimensions in igure are in mil- limetres). Ø...

  • Page 123: Wirings Kit With Low Paper Sensor Boards

    9.2 Wirings kit with low paper sensor boards cod.26300000000453 (optional) For the device is available a kit of wirings with low paper sensor 26300000000453 (supplied as an accessory). The kit makes it possible the connection between triple feeder and low paper sensors. The kit includes three wirings assembled with three low paper sensors boards, as shown in following igure For the assembly procedure, proceed as follows: Remove the cover for the triple feeder connectors...

  • Page 125: Alignment

    10 ALIGNMENT Devices are provided with sensors for the use of alignment notch in order to handle: roll of tickets with pre-printed ields and a ixed length; • fan-fold module of tickets with pre-printed ields and a ixed length. • The alignment notch may be formed by • black mark printed on paper; • hole between two tickets; • gap between two labels.

  • Page 126: Enable Alignment

    10.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: one mobile sensor on the lower lat, • one mobile sensor on the upper lat. • To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...

  • Page 127: Calibration

    10.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 128 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...

  • Page 129: Technical Service

    11 TECHNICAL SERVICE In case of failure, send the 4 pieces of information listed below to our support team: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release 5. Firmware type To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 Customer Service Department:...

  • Page 131: Advanced Functions

    12 ADVANCED FUNCTIONS 12.1 File sharing The device can be connected to a PC with a USB cable or an ETHERNET cable. Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating  parameters in two different ways: by iles sharing from Mass Storage, in case of USB connection, by iles sharing from FTP server connection, in case of Ethernet connection. FILE SHARING FROM SERVER MASS STORAGE CONNECTION 12.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER” on the lash drive of the device or on the ...

  • Page 132: Setup

    12.3 Setup It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the lash drive. You can enter the lash drive by iles sharing from Mass Storage or by ile sharing from FTP server connection. After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated. The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify device’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 133 RFID encoding 0*, 1 0 = AEA standard 1 = Custom01 ATB RePrint after ERR 0*, 1 0 = Disabled 1 = Enabled Near Paper End 0*, 1 0 = Disabled 1 = Enabled ATB ticket length 0*, 1, 2, 3 0 = Auto 2 = 8'' Fixed 1 = Auto No Recovery...
  • Page 134 [NETWORK] DHCP Client 0*, 1 0 = Disabled 1 = Enabled FTP Server 0*, 1 0 = Disabled 1 = Enabled IP address Subnet Mask Default Gateway Domain Name System TCP Printer Port MAC Address...
  • Page 136 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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