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RA-2400
REMOTE ACCESS
SOFTWARE
Reference Manual for Programming the
DVS-1200, DVS-2400, DUAL-824 & DVS-2408
Supervised Wireless Security Systems
WRITER'S NOTE: This publication could contain technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Linear may make improvements and/or changes in the product(s)
and/or software described in this publication at any time.
MS-DOS®, Windows™, WindowsNT™, Windows95™, Windows98™, WindowsME™,
WindowsXP™ and Windows2000™, and are registered trademarks of Microsoft Corporation.
Pentium® is a registered trademark of Intel Corporation.
IBM® is a registered trademark of International Business Machines Corporation.
Linear Technical Services: 1-800-421-1587
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Summary of Contents for Linear REMOTE ACCESS SOFTWARE DUAL-824
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Page 1: Remote Access
WRITER’S NOTE: This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Linear may make improvements and/or changes in the product(s) and/or software described in this publication at any time. -
Page 2: Table Of Contents
TABLE OF CONTENTS 1. GENERAL INFORMATION ........... . 1 SOFTWARE DESCRIPTION . -
Page 3: General Information
The RA-2400 Remote Access software is a communications program designed to work with Linear’s DVS Supervised Wireless Security Systems and other Linear products. The software runs on an IBM PC or compatible computer and connects to the console through the standard telephone network, or to the Console directly, with the computer’s modem. -
Page 4: System Requirements
Compatible Systems Note: The software described in this manual supports the programming of a variety of models of Linear’s Wireless Security Systems. References in these instructions are focused on the Model DVS-2400. The programming differences for the other models supported by this software are: DVS-1200: This model is identical to the DVS-2400 with the limitation of supporting only 12 sensors. -
Page 5: Programming Outline
PROGRAMMING OUTLINE Use the following programming outline to guide you through the steps required to set up the RA-2400 software and program a DVS-2400 Console. Many of the programming options available in the RA-2400 program can be left in their default settings, and do not need to be changed for most installations. -
Page 6: Program Installation
✦ Remove the CD and store it in a safe place. To Remove the Remote Access Program: ✦ Press START, SETTINGS, CONTROL PANEL. Double-click on ADD/REMOVE PROGRAMS. ✦ Select Linear RA-2400 and click ADD/REMOVE or CHANGE/ REMOVE button depending on your Windows Operating system. -
Page 7: Testing The Modem
TESTING THE MODEM Before you run the Remote Access Program, be sure that the computer is running correctly and that the modem is installed and working properly. To Test the Modem: Windows Control Panel can be used to test the modem and determine what COM port it is connected to. -
Page 8: Overview
OVERVIEW STARTING THE PROGRAM ......NEW WINDOW ....... . MENU BAR . -
Page 9: Starting The Program
STARTING THE PROGRAM To Run the Program: ✦ Press START, point to PROGRAMS, RA2400 and click on RA2400. NEW WINDOW PURPOSE: To select an Account Profi le template for the type of unit being programmed. USER RESPONSE: ✦ Select DVS-2400/2408 (with the correct Console fi rmware version number). -
Page 10: Menu Bar
MENU BAR PURPOSE: To provide access to each of the programs sub-menus. The sub-menus that can be accessed from this menu are: File To select an Account Profi le template for the type of unit being programmed. OPEN Loads a saved Account Profi le into the RA-2400 workspace. Mul- tiple Account Profi... - Page 11 MENU BAR (CONTINUED) VIEW TOOL BAR When checked, the tool bar is displayed. NOTE: The tool bar can be turned into a re-sizable fl oating tool bar window by dragging it out of its docked location at the top of the workspace. The tool bar accesses many of the popular menu items.
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Page 12: Account Profile Window Overview
ACCOUNT PROFILE WINDOW OVERVIEW MENU TREE PURPOSE: To enter data and make changes to an Account Profi le and customize it for a specifi c installation. MENU TREE Used for selecting the various data entry fi elds in the Account Profi le. Clicking on the plus (+) symbols expands the branches of the menu tree. -
Page 13: Communications Setup
COMMUNICATIONS SETUP COM PORT ........12 SPEAKER ........12 CONNECTION OPTIONS . -
Page 14: Com Port
COM PORT PURPOSE: To select which communications (COM) port the modem is connected USER RESPONSE: ✦ Click on the COM port number (1, 2, 3, or 4) that the modem is connected to. ☞ NOTE: See the TESTING THE MODEM Section (1.5) of this manual for determining the proper COM port number. -
Page 15: Connection Options
CONNECTION OPTIONS PURPOSE: To choose how the modem will connect to the DVS-2400 Console. Remote Dialing dials a telephone number with the method chosen (tone or pulse) to connect with the Console over a standard telephone line. Local Cable Connection does not dial a telephone number, but communicates with the Console wired directly to the modem. -
Page 16: Modem Initialization String
MODEM INITIALIZATION STRING PURPOSE: Used to choose whether the default or a custom initialization “string” is sent to confi gure the modem (a “string” is a series of characters that are commands for the modem). Modem’s use initialization strings to setup their speed, data type, and other options. -
Page 17: Creating A Custom Account Profile
CREATING A CUSTOM ACCOUNT PROFILE NEW WINDOW ....... . 16 CUSTOMER INFORMATION . -
Page 18: New Window
NEW WINDOW PURPOSE: To select an Account Profi le template for the type of unit being programmed. USER RESPONSE: ✦ Click on NEW icon on tool bar or select NEW from the FILE menu. ✦ Select DVS-2400/2408 (with the correct Console fi rmware version number). -
Page 19: Customer Information
CUSTOMER INFORMATION PURPOSE: For entering customer information specifi c to the installation for the Account Profi le. USER RESPONSE: CUSTOMER ☞ NOTE: All fi elds are optional and do not have to be fi lled in. This information is not sent to the Console. ✦... -
Page 20: Console Access Codes
CONSOLE ACCESS CODES PURPOSE: To install a Master Access Code and up to 5 Restricted Access Codes, a Duress Code, and a Page Alert Code. CODE DEFINITIONS: MASTER ACCESS CODE ✦ Allows arming and disarming the Console. Allows access to all programming options. -
Page 21: Console Arm/Disarm
CONSOLE ARM/DISARM PURPOSE: To select which modes any remote arm/disarm transmitters will switch to. Also for selection of fi ve arm/disarm options. USER RESPONSE: ARM/DISARM ✦ TOGGLE-ARM TO: Select either HOME or AWAY to choose the mode that any remote arm/disarm transmitters will arm the Console to. ✦... -
Page 22: Console Entry/Exit
CONSOLE ENTRY/EXIT PURPOSE: To select delay times and other options for the Console’s exit and entry delays. USER RESPONSE: ENTRY/EXIT ✦ ENTRY DELAY: To change the entry delay, enter a delay time from 20 to 255 seconds. ✦ EXIT DELAY: To change the exit delay, enter a delay time from 20 to 255 seconds. -
Page 23: Console Alarms
CONSOLE ALARMS PURPOSE: For setting the way the burglary, emergency and fi re sirens work. Also sets the options for the home-automation output during and after alarms. USER RESPONSE: ALARMS ✦ BURGLARY ALARM: Select SILENT to disable the burglary siren or select SIREN FOR SET TIME for a timed siren after activation. -
Page 24: Console Home-Automation Output
CONSOLE HOME-AUTOMATION OUTPUT PURPOSE: For setting the way the home-automation output functions. USER RESPONSE: HOME AUTOMATION-OUTPUT ✦ WHEN TRIGGERED: Select TOGGLES to cause the home-automation output to switch between on & off with each activation. Select ACTIVE FOR SET DURATION for a timed home-automation output and enter the length of time 1-2500 (in seconds) for the output to activate. -
Page 25: Console Audio
CONSOLE AUDIO PURPOSE: To select how the Voice Board operates. NOTE: The Model VB-2 (for 2-way audio) or VB-3 Voice Board must be installed to use these options. Selects the audio mode for monitoring with the Console’s microphone and communicating through the Console’s speaker to the subscriber. -
Page 26: Sensors
SENSORS PURPOSE: To display and edit sensors installed in the Console’s memory. Up to 24 sensors may be installed, each with its own type, restore and supervision options. The status of the sensor selected is also displayed. ☞ NOTE: To display and edit sensors installed in the Console, the sensor data must fi... -
Page 27: Sensor Options
SENSORS (CONTINUED) PERIMETER: Sensor will instantly trigger the burglary siren and report the burglary code to the Central Station in Home or Away Mode. Sensor will sound chime in Chime Mode. ENTRY/EXIT: Sensor uses the exit/entry delay and can trigger the burglary siren and report the burglary code to the Central Station in Home or Away mode. -
Page 28: Communicator Main
4.10 COMMUNICATOR MAIN PURPOSE: For confi guring the Console’s communicator format, dialing method, remote access password, dialing delay, and auto answer options. USER RESPONSE: COMMUNICATOR MAIN ✦ Check the ON box to enable the communicator in the Console. ☞ NOTE: You may want to turn the communicator off while testing the system to prevent the Console from trying to dial out when it is not connected to a telephone line. -
Page 29: Communicator Routing And Numbers
4.11 COMMUNICATOR ROUTING AND NUMBERS PURPOSE: For confi guring the Console’s communicator account number, trouble report routing, and telephone numbers. USER RESPONSE: ACCOUNT NUMBERS ✦ Enter a four digit account number for the communicator format used. TROUBLE REPORT ROUTING ✦ Select TROUBLE REPORTS TO PRIMARY AND SECONDARY to have trouble reports routed to the primary number for fi... -
Page 30: Communicator Enabled Reports
4.12 COMMUNICATOR ENABLED REPORTS PURPOSE: For confi guring the Console condition reporting options. USER RESPONSE: ENABLED REPORTS ✦ FORCE-ARM: Check this box to cause the communicator to report arming of the Console to Away Mode with an open and bypassed sensor. -
Page 31: Communicator 4 By 2 Format
4.13 COMMUNICATOR 4 BY 2 FORMAT ☞ NOTE: Section 4.13 pertains to the 4 by 2 communicator format only. PURPOSE: For confi guring how the 4 by 2 format will report to the Central Station. General reporting or Point-to-Point reporting methods are available for the 4 by 2 format. -
Page 32: By 2 Point-To-Point Alarm Codes
4.13.1 4 BY 2 POINT-TO-POINT ALARM CODES PURPOSE: To view and edit the 24 sensor/zone alarm report codes. ☞ NOTE: 4 by 2 Point-to-Point Reporting must be selected (see Section 4.13) for these codes to report. USER RESPONSE: ZONE CODES ✦... -
Page 33: By 2 Point-To-Point Trouble Codes
4.13.2 4 BY 2 POINT-TO-POINT TROUBLE CODES PURPOSE: To view and edit the 24 sensor/zone trouble report codes. ☞ NOTE: 4 by 2 Point-to-Point Reporting must be selected (see Section 4.13) for these codes to report. USER RESPONSE: ZONE CODES ✦... -
Page 34: By 2 Point-To-Point Arming (Closing) Codes
4.13.3 4 BY 2 POINT-TO-POINT ARMING (CLOSING) CODES PURPOSE: To view and edit the force arming report code. This report is sent when force arm is enabled (Section 4.12) and the system is armed with any open sensors that have been bypassed. ☞... -
Page 35: By 2 Point-To-Point Disarming (Opening) Codes
4.13.4 4 BY 2 POINT-TO-POINT DISARMING (OPENING) CODES PURPOSE: To view and edit the duress report code. This report is sent when the system is armed or disarmed using the duress access code. ☞ NOTE: With either reporting method, the duress code is the same. USER RESPONSE: ACCESS CODES (OPEN) ✦... -
Page 36: By 2 Console Alarm Codes
4.13.5 4 BY 2 CONSOLE ALARM CODES PURPOSE: To view and edit the fi ve Console report codes. These codes are sent for Console events such as the Console emergency button, fi re button, Console low battery and battery restore. The cancel report occurs when the Console is disarmed during an alarm. -
Page 37: By 2 General Alarm Codes
4.13.6 4 BY 2 GENERAL ALARM CODES PURPOSE: To view and edit the four general alarm codes and the general trouble code. ☞ NOTE: 4 by 2 General Reporting must be selected (see Section 4.13) for these codes to report. USER RESPONSE: 4 BY 2 GENERAL ALARM CODES ✦... -
Page 38: Ademco Contact-Id Report Codes
4.14 ADEMCO CONTACT-ID REPORT CODES The Ademco Contact-ID reporting codes are pre-defi ned and cannot be changed. These reporting codes are provided as reference. The Ademco Contact-ID extended report codes indicate the sensor number that triggered the event. Console events report with a “000” extended code. -
Page 39: Sending And Receiving Console Data
SENDING AND RECEIVING CONSOLE DATA ACCESSING THE SEND/RECEIVE WINDOW ....38 CHOOSING AN ACCOUNT PROFILE ....39 CONNECTING TO A CONSOLE . -
Page 40: Accessing The Send/Receive Window
ACCESSING THE SEND/RECEIVE WINDOW OPEN A SAVED OR NEW ACCOUNT PROFILE PURPOSE: For entering data required to connect to a DVS-2400 Console and to control the connection. Monitors the status of the communication between the RA-2400 and the DVS-2400. USER RESPONSE: ✦... -
Page 41: Choosing An Account Profile
CHOOSING AN ACCOUNT PROFILE CHOOSE ACCOUNT PROFILE PURPOSE: For selecting which Account Profi le open in the workspace will be used when connecting to a Console. The Account Profi le selected automatically fi lls in the Console’s Phone Number and Password Fields using information already entered in the profi... -
Page 42: Connecting To A Console
CONNECTING TO A CONSOLE PURPOSE: Causes the RA-2400 to connect to the DVS-2400 Console. The RA-2400 will try to connect to the Console either locally or remotely, depending on the Communications Setup (see Section 3.3). ☞ NOTE: The Communications Setup can be reviewed by pressing the COMM SETUP... -
Page 43: Connecting Locally
CONNECTING TO A CONSOLE (CONTINUED) CONNECTING LOCALLY ✦ Verify that the modem’s LINE jack is connected to the Console’s T&R Terminals with a cable. ✦ Verify that the Console is in Test Mode. ✦ Click the CONNECT button. The Communication Status area will show the progress of the connection. -
Page 44: Sending Data
SENDING DATA PURPOSE: For transferring data from an Account Profi le to a DVS-2400 Console. ☞ CAUTION: Receiving the data from the Console will overwrite the data in the Account Profi le. If you have made changes to the Account Profi le, save the profi le, then send the profi le to the Console before receiving the data into the profi... -
Page 45: Receiving Data
RECEIVING DATA PURPOSE: For transferring data from a DVS-2400 Console to an Account Profi le. ☞ CAUTION: Receiving the data from the Console will overwrite the data in the Account Profi le. USER RESPONSE: RECEIVING ✦ Click the RECEIVE DATA FROM CONSOLE button. The Communications Status area will indicate the progress and show if the data was received from the Console successfully. -
Page 46: Changing The Console's Mode
CHANGING THE CONSOLE’S MODE PURPOSE: To remotely view and change the operating mode of the Console. USER RESPONSE: ARMING MODE ✦ View the current operating mode of the Console in the ARMING MODE display area. ✦ To change the current operating mode of the Console, select the desired mode button (OFF, CHIME, HOME, or AWAY) in the ARMING MODE display area. -
Page 47: Disconnecting From The Console
DISCONNECTING FROM THE CONSOLE PURPOSE: To end the programming session and disconnect the modem from the Console. USER RESPONSE: DISCONNECTING ✦ When fi nished communicating with the Console, click on the DISCONNECT button. The Communications Status area will show Not Connected when the Console has been disconnected. -
Page 48: Closing Ra-2400
☞ NOTE: If more than one Account Profi le template is open and has been changed, additional SAVE CHANGES? windows will appear. IMPORTANT: AFTER ANY PROGRAMMING CHANGES ARE MADE TO A CONSOLE, PERFORM THROUGH TESTING TO VERIFY THAT THE CONSOLE OPERATES AS INTENDED. Copyright © 2002 Linear Corporation 217473 C...
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