Chapter 5: About Forwarding Calls; Send All Calls; Turning On Call Forwarding - Avaya 9601 User Manual

Chapter 5: About forwarding calls

You can forward your incoming calls to another number or to voice mail. When the Forward button light
is on, one or more of the forwarding features are active. The forwarding features available on your phone
depend on the options your system administrator has set. For more information about the options available
on your extension, contact your system administrator.

Send All Calls

About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined
coverage number, typically your voicemail. Incoming calls ring once at your extension and then
go directly to a number which is set by your system administrator. If the SAC feature is
administered on your phone, a Send All softkey appears on the Phone screen for idle calls.
You can also turn Send All Calls on or off by using the telephone Features list.
Procedure
1. From the Phone screen, scroll right to access the Features menu.
2. Select Send All Calls.
3. Press OK or press the line button on which Send All Calls appears to turn Send

Turning on call forwarding

About this task
Use this task to forward your calls to a specified number.
Procedure
1. Press the right navigation button to gain access to the Features menu.
2. Select the forwarding feature that you want to activate.
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Using Avaya one-X Deskphone SIP for 9601 IP telephone
All Calls on or off.
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