Error Codes and Symbols:
WHAT YOU SEE
WHAT IT MEANS
Low Battery — when
battery symbol
remains on display
screen during testing.
Temperature
out-of-range.
The test strip has not
fi lled enough to give
an accurate result.
•
You may have
applied blood more
than once to the
same strip.
•
Blocked sample tip.
•
Blood drop too
small.
The meter is sensing
a used test strip.
24
C
®
TS meter C
ONTOUR
WHAT YOU SHOULD DO
Replace the battery as soon as
possible (see page 28).
Move to an area that is within
the operating range for the
meter: 5°C–45°C. Let the meter
and test strips adjust to this
temperature for twenty minutes
before testing.
Remove the test strip and repeat
the test using a new test strip.
•
Do not attempt to apply blood
more than once per strip.
•
Do not push strip into skin
while fi lling strip.
•
See suggested drop size on
page 9.
Remove the test strip and retest
using a new test strip. Wait until
you see the fl ashing blood drop
in the display before adding the
blood sample.
®
TS test strips
ONTOUR
WHAT YOU SEE
WHAT IT MEANS
Test strip not inserted
correctly.
E5
E10
Potential software or
hardware issue.
E6
E12
E8
E13
E9
Wrong test strip.
•
Strip disturbed
during countdown.
•
Strip degraded due
to long exposure
out of bottle.
•
Used test strip
inserted.
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www.diabetes.bayer.com
WHAT YOU SHOULD DO
Remove the test strip and insert
it properly (see page 7).
Use only C
TS test
®
ONTOUR
strips.
Remove the test strip and retest
using a new test strip. If you
continue to have problems,
contact Customer Service.
Remove the test strip and retest
using only a C
TS Test
ONTOUR
Strip.
Remove the test strip and retest
using a new test strip. Carefully
follow testing instructions in
your user guide.
If you continue to have
problems, contact Customer
Service.
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