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Error Codes And Symbols - Bayer HealthCare Contour TS User Manual

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Error Codes and Symbols:

WHAT YOU SEE
WHAT IT MEANS
Low Battery.
Temperature
out-of-range.
The test strip has not
fi lled enough to give
an accurate result.
You may have
applied blood more
than once on the
same strip.
Blocked sample tip.
Blood drop too
small.
The meter is sensing
a used test strip.
24
Need Help? Call your local Bayer Diabetes Care Customer Service
81656517_CntrTS_UG_EN_RU_FpBp_v2.indd 24-25
81656517_CntrTS_UG_EN_RU_FpBp_v2.indd 24-25
WHAT YOU SHOULD DO
Replace the battery as soon as
possible (see page 28).
Move to an area that is within
the operating range for the
meter: 5°C–45°C. Let the meter
and test strips adjust to this
temperature for twenty minutes
before testing.
Remove the test strip and repeat
the test using a new test strip.
Do not attempt to apply blood
more than once per strip.
Do not push strip into skin
while fi lling strip.
See suggested drop size on
page 12.
Remove the test strip and retest
using a new test strip. Wait until
you see the fl ashing blood drop
in the display before adding the
blood sample.
WHAT YOU SEE
WHAT IT MEANS
Test strip not inserted
correctly.
E5
E10
Potential software or
hardware issue.
E6
E12
E8
E13
E9
Wrong test strip.
Strip disturbed dur-
ing countdown.
Strip degraded due
to long exposure
out of bottle.
Used test strip
inserted.
www.diabetes.bayer.com
WHAT YOU SHOULD DO
Remove the test strip and insert
it properly (see page 11).
Remove the test strip and retest
using a new test strip. If you
continue to have problems,
contact Customer Service.
Remove the test strip and retest
using only a C
TS Test
ONTOUR
Strip.
Remove the test strip and retest
using a new test strip. Carefully
follow testing instructions in
your user guide.
If you continue to have prob-
lems, contact Customer Service.
25
12/10/13 12:05 PM
12/10/13 12:05 PM

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