Section 8. Troubleshooting; General Troubleshooting - Polaris 9400 Sport 4WD Owner's Manual

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Section 8. Troubleshooting

8.1

general Troubleshooting

The following table lists some of the more common symptoms, causes and solutions encountered when using the cleaner.
Problem
The cleaner does not stay
firmly on the pool bottom.
The cleaner does not or no
longer climbs the pool sides.
On startup the cleaner does
not move.
Cable is tangling in the pool
The cleaner is not cleaning
effectively.
Cause
There is air in the appliance casing.
The filter canister is full or dirty.
The filter canister is full or dirty.
Sides of pool are slippery or slimy.
Although the water seems clear,
microscopic algae, invisible to the
human eye, are present in the pool.
As a result the pool sides become
slippery and prevent the cleaner from
climbing. Check tires for wear and
replace as necessary.
Not supplied with electricity.
Unit is turned ON.
Too much cable length in the water.
The brushes have become smooth or
the "wear" indicator shows.
Filter canister is full or dirty.
Floating cable is excessively coiled or
kinked.
Solution
Submerge the cleaner following the procedure in
Section 4.1, "Submerging the Cleaner".
Clean the filter canister following the procedure
Section 5.1, "Cleaning the Filter Canister"
Clean the filter canister following the procedure
Section 5.1, "Cleaning the Filter Canister".
Do a shock chlorination treatment and slightly
reduce the pH. DO NOT leave the cleaner in the
pool during this treatment.
The outlet, the control unit is connected to, is not
supplying electrical power. Check that the outlet
to which the control unit is connected is receiving
electricity.
Check that you have started one (1) of the two
(2) programs and check that the indicator for the
selected program is lit. If the problem persists,
contact your local service representative.
Do not unravel the entire cable length.
Place only the required length of cable in the water
and place the rest on the side of the pool.
Replace the brushes following the procedure in
Section 5.3, "Replacing the Brushes".
Clean the filter canister following the procedure in
Section 5.1, "Cleaning the Filter Canister".
Make sure the floating cable is spread out over the
pool. Ensure the cable is not too tightly wrapped
or coiled when storing. If the problem persists, lay
the cable straight in the sun to relax it and remove
kinks.