Grandstream Networks GXP1610 Administration Manual
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Grandstream Networks GXP1610 Administration Manual

Ip small business ip phone
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Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628
IP Small Business IP Phone
Administration Guide
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide

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Summary of Contents for Grandstream Networks GXP1610

  • Page 1 Grandstream Networks, Inc. GXP1610/GXP1620/GXP1625/GXP1628 IP Small Business IP Phone Administration Guide GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide...

  • Page 2: Table Of Contents

    CHANGE LOG ................... 8 FIRMWARE VERSION 1.0.1.10 ......................8 WELCOME ....................9 PRODUCT OVERVIEW ................11 FEATURE HIGHTLIGHTS ........................11 GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS ........11 CONFIGURATION GUIDE ................ 15 CONFIGURATION VIA KEYPAD ......................15 CONFIGURATION VIA WEB BROWSER ................... 19 DEFINITIONS ............................20 STATUS PAGE DEFINATIONS ....................

  • Page 3: Gxp1610/Gxp1620/Gxp1625/Gxp1628 Administration Guide

    CONFIGURATION FILE DOWNLOAD ....................45 RESTORE FACTORY DEFAULT SETTINGS ........... 47 EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 ..... 48 GXP1610/GXP1620/GXP1625/GXP1628 Page 2 of 48 Administration Guide...
  • Page 4 Table of Tables GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Table 1: GXP1610 Technical Specifications ....................11 Table 2: GXP1620/GXP1625 Technical Specifications ................12 Table 3: GXP1628 Technical Specifications ....................13 Table 4: GXP1610/GXP1620/GXP1625/GXP1628 Menu Options ............. 15 GXP1610/GXP1620/GXP1625/GXP1628 Page 3 of 48 Administration Guide...
  • Page 5 Table of Figures GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Figure 1: Keypad MENU Flow ........................18 Figure 2: Web Service ..........................40 Figure 3: Web GUI- Phonebook->Contacts ....................42 Figure 4: Click-to-Dial ..........................42 GXP1610/GXP1620/GXP1625/GXP1628 Page 4 of 48 Administration Guide...

  • Page 6: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure GXP1610/GXP1620/GXP1625/GXP1628 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn basic functions GXP1610/GXP1620/GXP1625/GXP1628, please visit http://www.grandstream.com/support to download the latest “GXP1610/GXP1620/GXP1625/GXP1628 User Guide”.

  • Page 7: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages GXP1610/GXP1620/GXP1625/GXP1628 Page 6 of 48 Administration Guide...

  • Page 8: Gnu Gpl Information

    GNU GPL INFORMATION GXP1610/GXP1620/GXP1625/GXP1628 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1610/GXP1620/GXP1625/GXP1628. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.1.10  This is the initial version. GXP1610/GXP1620/GXP1625/GXP1628 Page 8 of 48...

  • Page 10: Welcome

    GXP1628. It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD. The GXP1610/GXP1620/GXP1625...
  • Page 11 User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628 as it may cause damage to the products and void the manufacturer warranty.

  • Page 12: Product Overview

    & format using XML, and advanced Web and enterprise applications, local weather service  Dual switched 10/100 Mbps ports on GXP1610/GXP1620/GXP1625, dual switched auto-sensing 10/100/1000 Mbps Ethernet ports on GXP1628, integrated PoE on GXP1625/GXP1628 ...

  • Page 13: Table 2: Gxp1620/Gxp1625 Technical Specifications

    Humidity: 10％ to 90% Non-condensing Physical Dimension:209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset) Unit Weight: 0.74kg Package Weight: 1.1kg GXP1610 phone, handset with cord, base stand, universal power supply, Package Content network cable, Quick Installation Guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B...

  • Page 14: Table 3: Gxp1628 Technical Specifications

    Yes, HD handset and speakerphone with support for wideband audio Base Stand Yes, 2 angle positions available, Wall Mountable Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User and administrator level access control, MD5 and MD5-sess based GXP1610/GXP1620/GXP1625/GXP1628 Page 13 of 48 Administration Guide...
  • Page 15 Quick Installation Guide, brochure, GPL license, BLF label cards FCC: Part 15 (CFR 47) Class B Compliance CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1 GXP1610/GXP1620/GXP1625/GXP1628 Page 14 of 48 Administration Guide...

  • Page 16: Configuration Guide

    CONFIGURATION GUIDE The GXP1610/GXP1620/GXP1625/GXP1628 can be configured via two ways:  LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: ...
  • Page 17  LCD Contrast Adjusts LCD contrast by pressing left/right arrow key. Preference  LCD Brightness(Not applicable to GXP1610) Adjusts LCD brightness of idle state and active stateby pressing left/right arrow key.  Download SRC XML Triggers the phone to download the XML idle screen file immediately.
  • Page 18 Displays connected UCM server List.  Input Server IP Manually Specifies Protocol, IP and Port of the target UCM server Reboot Reboots the phone The following picture shows the keypad MENU configuration flow. GXP1610/GXP1620/GXP1625/GXP1628 Page 17 of 48 Administration Guide...

  • Page 19: Figure 1: Keypad Menu Flow

    Gateway Reset Vlan Config DNS Server 1 Connection Back DNS Server 2 802.1X Back Reboot Forward All Forward Busy Forward No Answer Account X No Answer Timeout Exit Figure 1: Keypad MENU Flow GXP1610/GXP1620/GXP1625/GXP1628 Page 18 of 48 Administration Guide...

  • Page 20: Configuration Via Web Browser

    CONFIGURATION VIA WEB BROWSER The GXP1610/GXP1620/GXP1625/GXP1628 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the GXP1610/GXP1620/GXP1625/GXP1628 Web GUI: 1.

  • Page 21: Definitions

    Program Version. This is the main firmware release number, which is always used for identifying the software system of the phone;  Locale Version. This is the version of localization language package;  Recovery Version. GXP1610/GXP1620/GXP1625/GXP1628 Page 20 of 48 Administration Guide...

  • Page 22: Account Page Definations

    Core dump file that could be downloaded for troubleshooting purpose. ACCOUNT PAGE DEFINATIONS The GXP1610 has one account and GXP1620/GXP1625/GXP1628 has two accounts that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page.
  • Page 23 Otherwise, they will use the ephemeral port for TCP/TLS the particular connection. Remove OBP from Configures to remove outbound proxy from route. This is used for the SIP GXP1610/GXP1620/GXP1625/GXP1628 Page 22 of 48 Administration Guide...
  • Page 24 When set to "Yes", the phone will send SUBSCRIBE to the server to obtain Call Center Status call center status. The default setting is "No". Feature Key This feature is used for Broadsoft call feature synchronization. When it's GXP1610/GXP1620/GXP1625/GXP1628 Page 23 of 48 Administration Guide...
  • Page 25 6 different vocoder types are supported on the phone, including G.711 U-law Preferred Vocoder (PCMU), G.711 A-law (PCMA), G.723.1(pending), G.729A/B, G.722 (wide band), and G726-32. Users can configure vocoders in a preference list that is GXP1610/GXP1620/GXP1625/GXP1628 Page 24 of 48 Administration Guide...
  • Page 26 Allow 311, 611, and 911 or any 11 digit numbers with leading digits 1617;  Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digitnumbers;  Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} GXP1610/GXP1620/GXP1625/GXP1628 Page 25 of 48 Administration Guide...
  • Page 27 SIP INVITE with Alert-Info header in the following format: Alert-Info: <http://127.0.0.1>; info=priority Selects the distinctive ring tone for thematching rule. When the incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. GXP1610/GXP1620/GXP1625/GXP1628 Page 26 of 48 Administration Guide...

  • Page 28: Settings Page Definations

    "Yes", users would need fill in the SIP Server address for account 1 as Public Mode well. Then reboot the phone. When the phone boots up, users will require entering SIP User ID and Password on the LCD to login and use the phone. GXP1610/GXP1620/GXP1625/GXP1628 Page 27 of 48 Administration Guide...
  • Page 29 During active call if incoming multicast page’s priority is higher than this value, Paging Barge the call will be held and multicast page will be played. Paging Priority Active If enabled, during a multicast page if another rmulticast is received with higher GXP1610/GXP1620/GXP1625/GXP1628 Page 28 of 48 Administration Guide...
  • Page 30 Headset RX gain Configures the receiving gain of the headset. The default value is 0dB. Handset TX gain Configures the transmission gain of the handset. The default value is 0dB. Settings -> LCD Display GXP1610/GXP1620/GXP1625/GXP1628 Page 29 of 48 Administration Guide...
  • Page 31 Configures the LCD backlight brightness level (from 0 to 8) for phone's active status. The default value is 6. Backlight Brightness: Active Note: This option is not applicable to GXP1610. Configures the LCD backlight brightness level (from 0 to 8) for phone's idle status. The default value is 2. Backlight Brightness: Idle Note: This option is not applicable to GXP1610.
  • Page 32 Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF"has to be set to "Yes" first.  Voice Mail Select Account and enter the Voice Mail access number in the Value field.  Call Return GXP1610/GXP1620/GXP1625/GXP1628 Page 31 of 48 Administration Guide...
  • Page 33 Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.  Voice Mail Select Account and enter the Voice Mail access number in the Value field. GXP1610/GXP1620/GXP1625/GXP1628 Page 32 of 48 Administration Guide...

  • Page 34: Network Page Definitions

    Selects Prefer IPv4 or Prefer IPv6. Allows users to configure the appropriate network settings on the phone to IPv4 Address Type obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By GXP1610/GXP1620/GXP1625/GXP1628 Page 33 of 48 Administration Guide...
  • Page 35 Priority Value Configures the PC port mode. When set to "Mirrored", the traffic in the LAN PC Port Mode port will go through PC port as well and packets can be captured by GXP1610/GXP1620/GXP1625/GXP1628 Page 34 of 48 Administration Guide...

  • Page 36: Maintenance Page Definitions

    If configured, only the configuration file with the matching postfix will be downloaded. Allow DHCP Option 43 Default setting is “Yes”. DHCP option 66 originally was only designed for GXP1610/GXP1620/GXP1625/GXP1628 Page 35 of 48 Administration Guide...
  • Page 37 Sets up the periodic inform interval to send the inform packets to the ACS. Connection Request The user name for the ACS to connect to the phone. Username Connection Request The password for the ACS to connect to the phone. Password GXP1610/GXP1620/GXP1625/GXP1628 Page 36 of 48 Administration Guide...

  • Page 38: Phonebook Page Definitions

    Configures the server path to download the phonebook XML. This field could Path be IP address or URL, with up to 256 characters. Phonebook Download Configures the phonebook download interval (in minutes). If it's set to 0, the GXP1610/GXP1620/GXP1625/GXP1628 Page 37 of 48 Administration Guide...
  • Page 39 Specifies the "number" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space LDAP Number Attributes separated number attributes. Example: GXP1610/GXP1620/GXP1625/GXP1628 Page 38 of 48 Administration Guide...

  • Page 40: Nat Settings

    It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting. WEATHER UPDATE GXP1610/GXP1620/GXP1625/GXP1628 Page 39 of 48 Administration Guide...

  • Page 41: Public Mode

    To customize GXP1610/GXP1620/GXP1625/GXP1628 to display weather information for the preferred city, users could go to Web GUI->Settings->Web Service page and enter the city code in the following options: Figure 2: Web Service By default the City Code is set to "Auto", which allows the phone to obtain weather information based on the IP location detected.

  • Page 42: Editing Contacts And Click-To-Dial

    After using the phone, go to LCD MENU->LogOut to log off the public mode. EDITING CONTACTS AND CLICK-TO-DIAL From GXP1610/GXP1620/GXP1625/GXP1628 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook).

  • Page 43: Saving The Configuration Changes

    "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes. GXP1610/GXP1620/GXP1625/GXP1628 Page 42 of 48 Administration Guide...

  • Page 44: Rebooting From Remote Locations

    Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. GXP1610/GXP1620/GXP1625/GXP1628 Page 43 of 48...

  • Page 45: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The GXP1610/GXP1620/GXP1625/GXP1628 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method.Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 46: No Local Tftp/Http Servers

    Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. Note: Please do not interrupt or power cycle the GXP1610/GXP1620/GXP1625/GXP1628 when the upgrading process is on. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server.
  • Page 47 MAC address of the phone. If the download of “cfgxxxxxxxxxxxx.xml” is not successful, phone will issue request for a generic configuration file “cfg.xml”. Configuration file name should be in lower case letters. For more details on XML provisioning, please refer to: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf GXP1610/GXP1620/GXP1625/GXP1628 Page 46 of 48 Administration Guide...

  • Page 48: Restore Factory Default Settings

     RESTORE TO FACTORY DEFAULT VIA THE WEB GUI  Login GXP1610/GXP1620/GXP1625/GXP1628 Web GUI;  Direct At the top right corner of the web page, click “Factory Reset” button to reset the device. GXP1610/GXP1620/GXP1625/GXP1628 Page 47 of 48...

  • Page 49: Gxp1610/Gxp1620/Gxp1625/Gxp1628

    EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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