Grandstream Networks GXP1610 User Manual
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Grandstream Networks GXP1610 User Manual

Ip small business ip phone
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See also: Administration Manual , User Manual
Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625
IP Small Business IP Phone

User Guide

GXP1610/GXP1620/GXP1625 USER GUIDE
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1: User Guide

    Grandstream Networks, Inc. GXP1610/GXP1620/GXP1625 IP Small Business IP Phone User Guide GXP1610/GXP1620/GXP1625 USER GUIDE VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 3: Table Of Contents

    EQUIPMENT PACKAGING......................15 CONNE CTING YOUR PHONE ....................15 SAFETY COMP LIA NCES ......................16 WARRANTY ..........................16 GETTING TO KNOW GXP1610/GXP1620/GXP1625 ........ 17 IDLE SCREEN........................... 17 USING THE KEYPAD......................... 19 MAKING PHONE CALLS ......................21 HANDSET, SPEAKER AND HEADSET MODE ..............21 SIP ACCOUNTS AND LINES ....................
  • Page 4 CALL FEATURES ........................30 CONNECTING TO DEVICES............... 33 EHS HEADSE T ......................... 33 RESTORE FACTORY DEFAULT SETTINGS ..........35 EXPERIENCING THE GXP1610/GXP1620/GXP1625 ....... 37 Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 4 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 5 Table 4: GXP1610/GXP 1620/GXP1625 Connectors ................15 Table 5: LCD DISPLAY DEFINITIONS ....................17 Table 6: GXP1610/GXP 1620/GXP1625 LCD Icons ................18 Table 7: GXP1610/GXP 1620/GXP1625 Front View Definitions ............19 Table 8: GXP1610/GXP 1620/GXP1625 Call Features ................. 30 Firmware Version 1.0.0.35...
  • Page 6 Table of Figures GXP1610/GXP1620/GXP1625 User Guide Figure 1: GXP1610/GXP1620/GXP1625 Back View ................15 Figure 2: GXP16XX Idle Screen......................17 Figure 3: GXP1610/GXP1620/GXP1625 Front View ................19 Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 6 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 7: Document Purpose

    GXP 1610/GXP1620/GXP 1625. This document covers the topics of phone installation, making basic calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support download lat est "GXP1610/GXP 1620/GXP1625 Administration Guide". Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 7 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Gnu Gpl Information

    GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.com/support/faq/gnu_gpl. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 8 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 9: Welcome

    IP phone: the GXP1620/ GXP 1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD. The GXP1610/GXP1620/GXP 1625 delivers rich features of...
  • Page 10 - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 10 of 36 User Guide...

  • Page 11: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS  132*48 pixel backlit graphical LCD display(GXP1610 doesn’t support backlit)  2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference  HD wideband audio(GXP1620/GXP1625 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance ...

  • Page 12: Table 2: Gxp1620/Gxp1625 Technical Specifications

    Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level access control, MD5 and MD5-s ess based Security Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 12 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 13 CE : EN55022 Class B, EN55024, EN61000 -3-2, EN61000-3-3, EN60950-1 RCM: AS/ACIF S004; AS/NZS CISP R22/ 24; AS/NZS 60950; AS/NZS 60950.1 Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 13 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 14 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Installation

    INSTALLATION EQUIPMENT PACKAGING Table 3: GXP1610/GXP1620/GXP1625 Equipm ent Packaging Main Case Handset Phone Cord 5V DC Power Adaptor Ethernet Cable Phone Stand Quick Installation Guide CONNECTING YOUR PHONE Figure 1: GXP1610/GXP1620/GXP1625 Back View Table 4: GXP1610/GXP1620/GXP1625 Connectors Slots for the phone stand if placing the phone on a flat surface...

  • Page 16: Safety Compliances

    WARRANTY If the GXP1610/ GXP 1620/GXP1625 phone was purchased from a reseller, please contact the company where the phone was purchas ed for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 17: Getting To Know Gxp1610/Gxp1620/Gxp1625

    (active). The following table describes the items displayed on the GXP 1610/GXP1620/GXP1625 idle screen. Figure 2: GXP16XX Idle Screen The following table describes the items displayed on the GXP1610/GXP1620/GXP1625 idle screen. Table 5: LCD DISPLAY DEFINITIONS Displays the current dat e and time. It can be synchronized with Int ernet time DATE AND TIME servers.

  • Page 18: Table 6: Gxp1610/Gxp1620/Gxp1625 Lcd Icons

    When the phone dials out, the Call Park softkey will display on screen. To GXP1625 when park the call, press the "CallPark" softkey and select a green MPK to park integrated with the call on available parking lot. UCM61xx) Table 6: GXP1610/GXP1620/GXP1625 LCD Icons Registration Status.  Solid: Registered  Hollow: Unregistered Firmware Version 1.0.0.35...

  • Page 19: Using The Keypad

    OFF - SRTP is not used  ON - SRTP is being used USING THE KEYPAD Figure 3: GXP1610/GXP1620/GXP1625 Front View Table 7: GXP1610/GXP1620/GXP1625 Front View Definitions LINE Key Switch between line 1 and line 2. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625...

  • Page 20: Firmware Version 1.0.0.35

    Conference. Establish 3-way conference with other 2 parties. Send.  Send. Enter the digits and then press Send to dial out. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 20 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 21: Making Phone Calls

    MAKING PHONE CALLS HANDSET, SPEAKER AND HEADSET MODE The GXP1610/GXP 1620/GXP1625 allows users to switch among handset, speaker or headset when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset; or press the Speaker button to switch to speaker.

  • Page 22: Firmware Version 1.0.0.35

    Line Key. Click on "Update" at the bottom of the Web GUI page; Off hook the phone, or directly press the Speed Dial key to dial out.  Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 22 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 23: Making Calls Using Ip Addresses

    Both phones are on the same LAN/VPN using private or public IP addresses; or  Both phones can be connected through a router using public or private IP addresses (with nec essary Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 23 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 24  If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 24 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Answering Phone Calls

    PC and listen to it with the help of the server administrator. In the process of establishing the call, when get through, press the RECORD key to start recording. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 25 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Call Waiting/Call Hold

    During an active call, press the MUTE button to mute/unmut e the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP1610/GXP1620/GXP 1625 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.  Blind Transfer.

  • Page 27: 3-Way Conferencing

    To transfer calls across SIP domains, SIP service providers must support transfer ac ross SIP domains. 3-WAY CONFERENCING GXP1610/GXP1620/GXP 1625 can host up to 3-way conference call with other parties (PCMU/PCMA).  Initiate a conference call. Establish calls with 2 parties respectively;...

  • Page 28: Firmware Version 1.0.0.35

    Users could press the EndCall softkey or simply hang up the call to terminate the conference call. If the remot e party hangs up the call itself, it will be disconnected from the conference but other parties on Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 28 of 36 User Guide...

  • Page 29: Voice Messages (Message Waiting Indicator)

    VOICEMAIL A blinking red LE D indicator on the top right corner of the GXP1610/GXP 1620/GXP1625 indicates a message is waiting. Go to Web GUI- >Account - >General Settings to configure Voice Mail UserID. To retrieve the voicemail: ...

  • Page 30: Shared Call Appearance (Sca)

    "shared line" buttons associated with the account. CALL FEATURES The GXP1610/GXP 1620/GXP1625 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 8: GXP1610/GXP1620/GXP1625 Call Features Anonymous Calls (for all subsequent calls) ...

  • Page 31: Firmware Version 1.0.0.35

    Note: Once set, the incoming call will be forwarded to another preset number if no one answers the phone. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 31 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 32: Firmware Version 1.0.0.35

    If the following feature codes don’t work on your phone, please contact Administrator to turn on the Enable Call Features on phone’s Web GUI. Enable Call Features is under phone’s Web GUI->Account- >Call Settings tab. Firmware Version 1.0.0.35 GXP1610/GXP1620/GXP1625 Page 32 of 36 User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 33: Connecting To Devices

    CONNECTING TO DEVICES EHS HEADSET The GXP1610/GXP 1620/GXP1625 supports normal RJ11 headset and Plantronics EHS heads et. To use Plantronics EHS headset, go to the GXP 1610/GXP1620/ GXP 1625 web GUI->Settings-> Audio Control Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.
  • Page 34 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Restore Factory Default Settings

    Press the "OK" softkey to confirm and the phone will reboot. To c ancel the Reset, press "Cancel"  softkey instead.  RESTORE TO FACTORY DEFAULT VIA THE WEB GUI Login GXP1610/GXP1620/GXP1625 Web GUI;  At the top right corner of the web page, click “Factory Reset” button to reset the device.  Firmware Version 1.0.0.35...
  • Page 36 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Experiencing The Gxp1610/Gxp1620/Gxp1625

    EXPERIENCING THE GXP1610/GXP1620/GXP1625 Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FA Qs User and Developer Forum for ans wers to your general questions.

This manual is also suitable for:

Gxp1620Gxp1625Gxp16 series

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