Grandstream Networks GXP1610 User Manual
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Grandstream Networks GXP1610 User Manual

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See also: Administration Manual , Quick User Manual
Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628/GXP1630
IP Small Business IP Phone
User Guide
GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide

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Summary of Contents for Grandstream Networks GXP1610

  • Page 1 Grandstream Networks, Inc. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 IP Small Business IP Phone User Guide GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide...

  • Page 2: Table Of Contents

    STAND INSTALLATION ........................18 WALL MOUNT INSTALLATION ......................19 SAFETY COMPLIANCES ........................20 WARRANTY ............................20 GETTING TO KNOW GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 ....21 IDLE SCREEN ............................. 21 USING THE KEYPAD .......................... 23 MAKING PHONE CALLS........................25 HANDSET, SPEAKER AND HEADSET MODE ................25 SIP ACCOUNTS AND LINES .......................
  • Page 3 VOICEMAIL ..........................34 SHARED CALL APPEARANCE (SCA) ..................34 CALL FEATURES ..........................35 CONNECTING TO DEVICES ..............37 EHS HEADSET ............................ 37 RESTORE FACTORY DEFAULT SETTINGS ........... 39 EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 ..41 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 2 of 42...
  • Page 4 Table 5: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Equipment Packaging……………………….17 Table 6: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Connectors…………………………………...17 Table 7: LCD DISPLAY DEFINITIONS ......................22 Table 8: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 LCD Icons…………………………..………23 Table 9: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Front View Definitions ........ 24 Table 10: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Call Features……………………………….35 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 3 of 42...
  • Page 5 Table of Figures GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Figure 1: GXP16xx Back View (Use GXP162x as example) ..............17 Figure 2: GXP16xx Stand Installation ......................18 Figure 3: GXP16xx Wall Mount Installation ....................19 Figure 4: GXP16XX Idle Screen ......................... 21 Figure 5: GXP16xx Front View (Use GXP162x as example) ..............23...

  • Page 6: Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630 User Guide

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP1610/GXP1620/GXP1625/GXP1628/GXP1630. This document covers the topics of phone installation, making basic calls and using basic call features. http://www.grandstream.com/support To learn the advanced features and configurations, please visit download the latest "GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Administration Guide".

  • Page 7: Gnu Gpl Information

    GNU GPL INFORMATION GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Welcome

    GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD; GXP1630 supports 3 lines with 3 SIP accounts, 132x64 backlit graphical LCD.
  • Page 9 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 10 - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 9 of 42...
  • Page 11 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 10 of 42...

  • Page 12: Product Overview

    & format using XML, and advanced Web and enterprise applications, local weather service  Dual switched 10/100 Mbps ports on GXP1610/GXP1620/GXP1625, dual switched auto-sensing 10/100/1000 Mbps Ethernet ports on GXP1628, integrated PoE on GXP1625/GXP1628 ...

  • Page 13: Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630 Technical Specifications

    Physical Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset) Unit Weight: 0.74kg Package Weight: 1.1kg GXP1610 phone, handset with cord, base stand, universal power supply, Package Content network cable, Quick Installation Guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B...

  • Page 14: Table 2: Gxp1620/Gxp1625 Technical Specifications

    Quick Installation Guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B Compliance CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950- RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 13 of 42...

  • Page 15: Table 3: Gxp1628 Technical Specifications

    Quick Installation Guide, brochure, GPL license, BLF label cards FCC: Part 15 (CFR 47) Class B Compliance CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950- RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1 Table 4: GXP1630 Technical Specifications GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 14 of 42...
  • Page 16 Quick Installation Guide, brochure, GPL license, BLF label cards FCC: Part 15 (CFR 47) Class B Compliance CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950- RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 15 of 42...
  • Page 17 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 16 of 42...

  • Page 18: Installation

    Table 6: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Connectors Slots for Phone Stand Slots for the phone stand if placing the phone on a flat surface 10/100M Ethernet to connect PC on GXP1610/GXP1620/GXP1625, PC Port auto-sensing 10/100/1000M Ethernet to connect PC on GXP1628 and GXP1630...

  • Page 19: Stand Installation

    1. Insert the hooks on the top of the stand into the slots, you have option to use either upper slots OR lower slots. 2. After both hooks are in the slots, firmly slide the entire stand upward to lock them in place. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 18 of 42...

  • Page 20: Wall Mount Installation

    1. Insert all 4 hooks into the slots. 2. Firmly slide the wall mount upward to lock it in place. To set up the GXP1610/GXP1620/GXP1625/GXP1628/GXP1630, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots;...

  • Page 21: Safety Compliances

    SAFETY COMPLIANCES The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 phone complies with FCC/CE and various safety standards. The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.

  • Page 22: Getting To Know Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630

    GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 IDLE SCREEN GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP1610/ GXP1620/GXP1625/GXP1628/GXP1630 idle screen. Figure 4: GXP16XX Idle Screen The following table describes the items displayed on the GXP1610/GXP1620/GXP1625/GXP1628/ GXP1630 idle screen.

  • Page 23: Table 8: Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630 Lcd Icons

    During an active call, after RecOn softkey is pressed and call recording starts, UCM61xx) RecOff softkey will appear on screen. Press it to stop call recording on UCM. Note: Please refer to UCM61xx User Manuals for the UCM configurations. Table 8: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 LCD Icons GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 22 of 42...

  • Page 24: Using The Keypad

    ON - Do Not Disturb enabled SRTP Status.  OFF - SRTP is not used  ON - SRTP is being used USING THE KEYPAD Figure 5: GXP16xx Front View (Use GXP162x as example) GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 23 of 42...

  • Page 25: Table 9: Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630 Front View Definitions

    Table 9: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Front View Definitions Switch between line 1 and line 2.  Solid Green：Calling, Talking LINE Key  Flash Green：Call on hold  Flash Red：Incoming call The soft keys are context sensitive and will change depending on the...

  • Page 26: Making Phone Calls

    GXP1630 supports up to 3 independent SIP accounts, GXP1620/GXP1625/GXP1628 can support up to 2 independent SIP accounts; and GXP1610 can support 1 SIP account. Each account is capable of independent SIP servers, user and NAT settings. Each of the LINE button is "virtually" mapped to an individual SIP account.
  • Page 27  Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 26 of 42...
  • Page 28  When dial out via paging, user can see the “call-info” header contains “answer-after=0” and “the “alert- info” header contains “info=alert-autoanswer;delay=0” in the outgoing INVITE. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 27 of 42...

  • Page 29: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address.

  • Page 30: Answering Phone Calls

    When Do Not Disturb feature is turned on, the DND icon will appear on the right side of the LCD. The incoming call will not be accepted or the call will directly go into voicemail. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 29 of 42...

  • Page 31: During A Phone Call

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 supports Blind Transfer, Attended Transfer and Auto- Attended Transfer. ...

  • Page 32: Conferencing

     To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. CONFERENCING GXP1610/GXP1620/GXP1625/GXP1628 can host up to 3-ways conference call and up to 4-ways conference call on GXP1630 (PCMU/PCMA). GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 31 of 42...
  • Page 33 End Conference.  Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 34: Voice Messages (Message Waiting Indicator)

    Users could press the EndCall softkey or simply hang up the call to terminate the conference call. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 will stay in the existed conference. Note: ...

  • Page 35: Voicemail

    VOICEMAIL A blinking red LED indicator on the top right corner of the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 indicates a message is waiting. Go to Web GUI- >Account - >General Settings to configure Voice Mail UserID. To retrieve the voicemail:  Press the hard key to dial into the voicemail box;...

  • Page 36: Call Features

    "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account. CALL FEATURES The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 10: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Call Features Anonymous Calls (for all subsequent calls) ...
  • Page 37 If the following feature codes don’t work on your phone, please contact Administrator to turn on the Enable Call Features on phone’s Web GUI. Enable Call Features is under phone’s Web GUI->Account->Call Settings tab. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 36 of 42...

  • Page 38: Connecting To Devices

    GXP1628/GXP1630 web GUI->Settings->Audio Control Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP1610/GXP1620/GXP1625/GXP1628/GXP1630. Insert headset connector into the RJ11 headset port on the back of GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630. 2. To use headset mode, press headset button on the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630.
  • Page 39 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 38 of 42...

  • Page 40: Restore Factory Default Settings

     RESTORE TO FACTORY DEFAULT VIA THE WEB GUI  Login GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Web GUI;  At the top right corner of the web page, click “Factory Reset” button to reset the device. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 39 of 42...
  • Page 41 GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 40 of 42...

  • Page 42: Experiencing The Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630

    Thank you again for purchasing Grandstream Enterprise Application phone, it will be sure to bring convenience and color to both your business and personal life. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 41 of 42...

  • Page 43: Gxp1610/Gxp1620/Gxp1625/Gxp1628/Gxp1630 User Guide

    Legrand peut invalider votre droit à utiliser cet appareil. Precaución: Cualquier cambio o modificación que se realice en este dispositivo y que no esté aprobado/a explícitamente por Legrand podría anular su autoridad para operar este equipo. GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Page 42 of 42...

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