Grandstream Networks, Inc. GXP1610/1620/1625/1628 BroadWorks SCA Configuration User Guide GXP1610/1620/1625/1628 BroadWorks SCA Configuration User Guide...
GXP1610/1620/1625/1628 BroadWorks SCA Configuration User Guide Index INTRODUCTION ..................4 OVERVIEW OF FUNCTIONS ..............5 KEY CONCEPTS ........................... 5 SCA CONFIGURATION ON GXP PHONES ..................5 PRIMARY PHONE .......................... 5 SECONDARY PHONE ........................7 VISUAL INDICATORS ........................... 9 PUT A CALL ON HOLD ........................10...
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Table of Tables GXP1610/1620/1625/1628 BroadWorks SCA Configuration User Guide Table 1: Different Kinds of Line LED Status ....................10 GXP1610/1620/1625/1628 Page 2 of 11 BroadWorks SCA Configuration User Guide...
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Table of Figures GXP1610/1620/1625/1628 BroadWorks SCA Configuration User Guide Figure 1: Configure the SIP Account Settings ....................6 Figure 2: Configure Special Feature ......................6 Figure 3: Choose Shared Line Option for Line Key Mode ................7 Figure 4: Configure SIP Account Setting for Secondary Phone ..............8 Figure 5: Configure Special Feature for Secondary Phone ................
This document serves as an end user guide on how to configure Grandstream GXP1610/1620/1625/1628 Small-Medium business IP phones for BroadWorks Shared Call Appearance feature. How to configure SCA on BroadWorks Application Server is out of the scope of this document.
Calls can be transferred between two phones by simply putting the call on hold at one phone and picking it up on the other. The Line LED on GXP1610/1620/1625/1628 phone will light up or flash in different colors, allowing all people sharing the extension to monitor the call status. One important application for Shared Call Appearance is for an administrative assistant/executive scenario.
2. Configure Special Feature to BroadSoft under Account -> SIP Settings -> Advanced Features, as the figure shows below: Figure 2: Configure Special Feature 3. Configure the Line Key Mode under the Settings -> Programmable Keys, as the figure shows below: GXP1610/1620/1625/1628 Page 6 of 11 BroadWorks SCA Configuration User Guide...
LCD has no difference as normal account, but the Line LED button corresponding to the BroadWorks account will indicate the shared lines phone behaviors. As the figure shows below: SECONDARY PHONE 1. Configure the SIP Account Settings: GXP1610/1620/1625/1628 Page 7 of 11 BroadWorks SCA Configuration User Guide...
Figure 5: Configure Special Feature for Secondary Phone 3. Configure the Line Key Mode under the Settings -> Programmable Keys for secondary phone, as the figure shows below: GXP1610/1620/1625/1628 Page 8 of 11 BroadWorks SCA Configuration User Guide...
SCA account on secondary phone associates with the account on primary phone: VISUAL INDICATORS GXP1610/1620/1625/1628 can provide the visual indications of call appearance. The Line LED status will show the different phone behaviors. In the following table, we assume the Primary Location initiates/picks up a call, and it is the location that puts a call on hold (Private and Public).
BroadWorks will response with error message. If the SCA feature has been enabled, the GXP1610/1620/1625/1628 user can press the Hold key on the keypad to put the call on hold in public mode.
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