Motorola MK4000 MicroKiosk Product Reference Manual
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Motorola MK4000 MicroKiosk Product Reference Manual

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  • Page 1 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...
  • Page 3 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide 72E-121864-02 Revision A May 2010...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description -01 Rev A 9/2009 Initial release -02 Rev A 5/2010 Add Power-over-Ehernet (POE) information, remove instructions involving Initial Program Loader (IPL)
  • Page 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 7: Table Of Contents

    Table of Contents About This Guide Introduction ........................ix Configurations........................ ix Chapter Descriptions ..................... ix Notational Conventions....................x Related Publications ...................... xi Service Information......................xi Chapter 1: MK4000 Introduction Overview ........................1-1 MK4000 Parts ....................... 1-1 Touch Screen LCD ....................1-1 Speakers .........................
  • Page 8 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Chapter 2: Installation Overview ........................2-1 Unpacking the MK4000 ....................2-1 Removing the Screen Protector ..................2-2 Inserting a Micro SD Card .................... 2-2 Connecting the MK4000 ....................2-2 AC Power Supply ....................2-2 USB Connection .....................
  • Page 9 Table of Contents Enterprise Mobility Developer Kit (EMDK) for .NET ..........5-2 Enterprise Mobility Developer Kit (EMDK) for Java ..........5-2 Symbol PocketBrowser for the Web ............... 5-3 Device Configuration Package ................5-3 Platform SDK ......................5-3 Installing Enterprise Mobility Developer Kits ............5-4 Installing Other Development Software ..............
  • Page 10 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Delete PAC ......................B-35 Wireless Status Application ..................B-36 Signal Strength Window ..................B-37 Current Profile Window ................... B-38 IPv4 Status Window ....................B-39 Wireless Log Window ..................... B-40 Versions Window ....................B-41 Wireless Diagnostics Application ..................

  • Page 11: About This Guide

    About This Guide Introduction The MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide provides information on installing, operating, and programming the MK4000. NOTE Unless otherwise noted, the term MK4000 refers to all configurations of the device. Configurations This guide includes the following configurations: •...

  • Page 12: Notational Conventions

    MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide • Appendix A, Technical Specifications provides technical information about the MK4000. • Appendix B, Wireless Configuration describes how to configure the Spectrum24 wireless connection. • Appendix C, Troubleshooting provides troubleshooting procedures for correcting problems encountered with the MK4000.

  • Page 13: Related Publications

    Software type and version number Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.
  • Page 14 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 15: Chapter 1 Mk4000 Introduction

    Chapter 1 MK4000 Introduction Overview The MK4000 MicroKiosk provides retail consumers access to data critical to making an informed purchasing decision. The MK4000 verifies prices on bar coded merchandise and obtains up-to-the-minute information on in-store promotions. Its easy-to-read display can be used as an electronic billboard for instant in-store merchandising and multimedia presentations to promote seasonal sales and upcoming events.

  • Page 16: Scanner Window

    1 - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Scanner Window The scanner window protects the scan engine. Microphone Touch Screen Speakers Scanner Window MK4000 Front View Figure 1-1...

  • Page 17: External Ports

    MK4000 Introduction 1 - 3 Cable Run Mounting Hole (4) Cable Run Cable Run Power RJ45 (Ethernet) Micro SD Card Slot Mini USB Host/Client Port Headset Jack Mini USB Host Ports (2) MK4000 Rear View Figure 1-2 External Ports The MK4000 has the following external ports: Power Port A Symbol power supply connects to the power port (2.0 mm barrel jack connector) on the MK4000.

  • Page 18: Mk4000 Features

    MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Headset Jack The MK4000 includes a port for headset connection. When connecting a headset, Motorola recommends using cable ties or other securing mechanisms CAUTION outside the unit to provide strain relief.

  • Page 19: Mounting Options

    MK4000 Introduction 1 - 5 Mounting Options You can mount the MK4000 on a desktop or wall using a commercially-available bracket or stand that conforms to the 100 mm VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) mounting standards. See MK4000 Mounting on page 2-5.

  • Page 20: Bar Code Decoding

    1 - 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Bar Code Decoding The MK4000 decodes any traditional retail 1D or PDF417 (imager-based only) bar code presented in its field of view. Scanning with the MK4000 When scanning a bar code using the laser-based MK4000: •...
  • Page 21 MK4000 Introduction 1 - 7 Specular Reflection When laser beams reflect directly back into the scanner from the bar code, they can “blind” the scanner and make decoding difficult. This phenomenon is called specular reflection. To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too oblique an angle;...

  • Page 22: Imaging With The Mk4000

    1 - 8 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Imaging with the MK4000 When imaging, ensure the bar code is within the decode range and within the aiming pattern. The MK4000 beeps to indicate a successful decode.

  • Page 23: Chapter 2 Installation

    Chapter 2 Installation Overview This chapter describes MK4000 installation, including: • Unpacking • Mounting • Inserting a micro SD card • Providing power • Connecting to a host • Connecting peripherals • Mounting the MK4000 • Magstripe reader installation • Adding an advertising insert.

  • Page 24: Removing The Screen Protector

    MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Removing the Screen Protector A screen protector is applied to the MK4000. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays.

  • Page 25: Usb Connection

    Connect the other end of the cable to a USB port on the host. Connecting to Peripheral Devices Use a mini A USB cable and a USB adapter cable (available from Motorola) to connect to a peripheral device such as a printer, a handheld scanner, a keyboard, or mouse.
  • Page 26 2 - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide RJ45/Ethernet Connector Pinouts Figure 2-1 identifies the locations for the Ethernet port pins, and Table 2-1 lists pin descriptions. Pin 8 Pin 1 8-Pin RJ45 Connector Port Figure 2-1...

  • Page 27: Mk4000 Mounting

    To mount the MK4000 on a wall or counter top, use a mounting bracket that conforms to the 100 mm VESA specification. Also, Motorola offers an optional wall mount kit and pole mount kit for mounting the MK4000. Using a VESA Mount To mount the MK4000 using a 100 mm VESA mounting bracket: The device’s mounting inserts are M4 x 8.1 mm.

  • Page 28: Using The Mk4000 Wall Mount Kit

    2 - 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Using the MK4000 Wall Mount Kit To mount the MK4000 using the Wall Mount Kit: Determine the MK4000 mounting location. Secure the mounting plate to the wall using the four wood screws provided.

  • Page 29: Using The Mk4000 Pole Mount Kit

    Installation 2 - 7 Insert the locking screw through the hole in the tab at the side of the mounting plate. Hand tighten the screw to secure the MK4000. Locking Screw MK4000 Wall Mount Locking Screw Figure 2-4 Using the MK4000 Pole Mount Kit To mount the MK4000 to a pole using the Pole Mount Kit: Connect the cables to the MK4000 and route and secure them properly.
  • Page 30 2 - 8 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Insert the locking screw through the hole in the bottom tab on the mounting bracket. Hand tighten the screw to secure the MK4000. Mounting Plate Panhead Screws (4)

  • Page 31: Magstripe Reader Installation

    Installation 2 - 9 Magstripe Reader Installation To install the optional MSR: Secure the mounting plate to the MK4000 using the four screws provided. Securing the MSR Mounting Plate Figure 2-7...
  • Page 32 2 - 10 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Secure the MSR to the plate using the two screws provided. Securing the MSR to the Mounting Plate Figure 2-8 Connect the USB cable to one of the two mini USB host ports.

  • Page 33: Card Swiping

    Installation 2 - 11 Card Swiping Swipe a card through the MSR in either direction, with the magnetic stripe facing in toward the MK4000. Card Swiping Figure 2-10...

  • Page 34: Advertisement Insert Mounting

    2 - 12 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Advertisement Insert Mounting Use an advertisement insert to attract customers to the MK4000. The recommended material for this is corrugated polyethylene. The internal dimensions of the insert must be 8.90 (226 mm) wide x 0.26” (6.5 mm) thick.
  • Page 35 Installation 2 - 13 10.13” / 257 mm 0.26” / 6.50 mm (thickness) 8.90” / 226 mm 11.82” / 300 mm Advertisement Insert Dimensions Figure 2-12...
  • Page 36 2 - 14 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 37: Chapter 3 Configuration

    MK4000 configuration file (mkconfig.reg). Load this file onto the MK4000 and reboot the MK4000 to set configuration parameters for the device. The configurable options for the MK4000 are defined in an XML file that is available from Support Central at http://www.motorola.com/enterprisemobility/support. SCM is also available at Support Central.

  • Page 38: User Interface

    3 - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide User Interface SCM's user interface consists of a tree control on the left side of the window which displays all the configuration categories, and a data grid table on the right which displays all the configurable controls for the selected category.
  • Page 39 Configuration 3 - 3 SCM Menu Functions (Continued) Table 3-1 Menu Item Description Device Menu Device type Change the current device type template. Each template (available from Support Central) must reside in the SCM directory. Help Menu About Display the dialog which shows the application version.

  • Page 40: File Deployment

    3 - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide File Deployment Deploy the CPF file created using the SCM export function to the MK4000. Optionally, use the Authenticode tools to sign the .cpf file. Make the .cpf file read-only, then copy it to the MK4000.

  • Page 41: Chapter 4 System Features

    Chapter 4 System Features Overview This chapter discusses the following operating system features: • RegMerge and CopyFiles on page 4-2 • Accessing the Windows® CE Desktop on page 4-2 • Network Time Update: SNTP Client on page 4-2 • Memory Management on page 4-2 •...

  • Page 42: Regmerge And Copyfiles

    4 - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide RegMerge and CopyFiles RegMerge and CopyFiles are two device drivers included in the Windows CE OS to assist developers in configuring the MK4000 following a cold boot. See Flash Storage on page 5-18 for more information.

  • Page 43: Browser Applications

    System Features 4 - 3 Browser Applications The Symbol PocketBrowser 2.1 development tool allows Web developers to quickly create robust applications that can include a wide range of advanced data capture capabilities. The Symbol PocketBrowser 2.1 Developer Help provides information on using each feature of the browser. Each feature includes a sample, however the sample does not necessarily show the only way to implement each feature.

  • Page 44: Using Additional Fonts In Native Applications

    4 - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Using the third option, i.e., copying fonts to the \windows\fonts directory, makes it easier to manage the system. Note that fonts copied to \windows or \windows\fonts do not persist over power cycles or cold boots. Use the copy file feature to persist them over power cycles or cold boots.

  • Page 45: Input Panel (Virtual Keyboard)

    System Features 4 - 5 Input Panel (Virtual Keyboard) Use the input panel (virtual keyboard) on the touchscreen of the MK4000 to enter information. To access the , tap the icon in the icon tray. To enter information, use a stylus to select the keys on Input Panel the input panel.
  • Page 46 4 - 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 47: Chapter 5 Application Deployment

    Chapter 5 Application Deployment Software Installation on Development PC To develop applications to run on the MK4000, use one or all of the following: • Enterprise Mobility Developer Kit (EMDK) for C for developing native C/C++ applications • Enterprise Mobility Developer Kit (EMDK) for .Net for developing managed .NET applications •...

  • Page 48: Enterprise Mobility Developer Kit (Emdk) For .Net

    5 - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide • ScanSamp2: Demonstrates the bar code scan engine (and external scanner). • MSRSamp2: Displays the MSR track data when a card is swiped. • MemTest: Displays the amount of available memory. Allocate and free blocks of memory to see how available memory changes.

  • Page 49: Symbol Pocketbrowser For The Web

    The PocketBrowser is used across all vertical markets and in a wide variety of applications, enabling developers and integrators to provide advanced Web-based solutions for Motorola devices. Transfer a PocketBrowser application from one Motorola device to another seamlessly without recompiling or rewriting it. PocketBrowser features include: •...

  • Page 50: Installing Enterprise Mobility Developer Kits

    5 - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Installing Enterprise Mobility Developer Kits To install an EMDK: Download the EMDK from http://www.motorola.com/enterprisemobility/support On http://www.motorola.com/enterprisemobility/support, select Developer Downloads and sign in. Select MicroKiosks and then select MK4000.

  • Page 51: Activesync

    Application Deployment 5 - 5 ActiveSync ® The MK4000 communicates with a host computer using Microsoft ActiveSync (version 4.5.1 or higher). Use USB ActiveSync to transfer data between a host computer and the MK4000. The ActiveSync software on the MK4000 allows copying and pasting (rather than synchronizing) files between the MK4000 and host computer.
  • Page 52 5 - 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Downloading Files to the MK4000 To download files (such as the mkconfig.reg file) from the host computer to the MK4000, use Windows Explorer to copy the files: On the host computer, select...

  • Page 53: Os Update

    Application Deployment 5 - 7 Drag the desired file(s) from the host computer to the desired mobile device folder. • Program Files folder: files stored in this folder are discarded after a cold boot. • Application folder: files stored in this folder are retained after a cold boot. NOTE Cold booting the MK4000 erases all files in RAM.

  • Page 54: Terminal Configuration Manager (Tcm)

    Use standard Windows drag-and-drop operations to add and delete files from the script window. The DCP for MK4000 includes scripts Motorola uses to build the standard factory-installed Platform and Application partitions on the MK4000. The standard Platform partition contains drivers and the Application partition contains demo applications and optional components.
  • Page 55 Application Deployment 5 - 9 Starting TCM Click the Windows start menu TCM icon (Symbol Device Configuration Packages, MK4000) to start TCM. The window displays two child windows: . The window contains a new script and the Script1 File Explorer Script1 window contains a file explorer view for selecting files to place in the script.
  • Page 56 5 - 10 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide TCM Components (Continued) Table 5-1 Icon Component Function About button Displays version information for TCM. Properties button Views/changes the current script properties. Build button Builds the current script into a set of hex files.
  • Page 57 Open to open an existing script (for example, a script provided in the DCP for MC40x0c). If you open an existing script and make changes, saving the changes overwrites the original script. To use an original or Motorola supplied standard script as a base and save the changes in a new script, use the Save As function to save the...
  • Page 58 Saving changes to an existing Save Save As script writes over the original script. To use a Motorola-supplied standard script as a base and save the changes in a new script, use the function. Save As Building the Image After creating the script, build the hex image defined by the script.
  • Page 59 Application Deployment 5 - 13 Use the to define where to store all built partitions. Build Path Select (hex image) COMPRESSION to reduce the size and speed up the download. Click and follow the on-screen instructions. If one of the partitions is the ESSID, a prompt appears requesting the ESSID value. Deselect the HR (High Rate) check box when building ESSID images for a device with an FH radio.
  • Page 60 5 - 14 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Press the key on the host computer. The prompt appears. mon> Enter the command: d u: p= then press the key. The display indicates Enter Waiting for input…...
  • Page 61 Application Deployment 5 - 15 Calibrating the Screen Use the screen to align the touch screen: Calibration Remove and restore power to the MK4000 to reboot. Calibration Screen Figure 5-12 NOTE To access the Calibration screen from the Windows CE Control Panel, tap Start > Settings > Control Panel.
  • Page 62 5 - 16 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide TCM Error Messages (Continued) Table 5-2 Error Description/Solution Illegal ESS ID In the Build ESSID Partition window, no ESS ID was entered or the ESS ID entered was illegal.

  • Page 63: Rapid Deployment Client

    NOTE For detailed information about the Rapid Deployment Client and creating RD bar codes, refer to the MSP 3.X User’s Guide. AirBEAM Smart The AirBEAM Smart product transfers specially designed software packages between a host server and Motorola wireless device. Before transfer, AirBEAM Smart checks and compares package version, so that only updated packages load.

  • Page 64: Flash Storage

    5 - 18 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Flash Storage In addition to the RAM-based storage standard on Windows CE devices, the MK4000 also includes a non-volatile Flash-based storage area which can store data (partitions) that a cold boot cannot corrupt. This Flash area is divided into two sections: Flash File System (FFS) Partitions and Non-FFS Partitions.

  • Page 65: Non-Ffs Partitions

    Windows CE: The complete Windows CE operating system is stored on Flash devices. If necessary, you can download the entire OS image to the MK4000 using Motorola provided files. The TCM installation package includes the current OS partition on the MK4000. Obtain any upgrades from Motorola. This partition is mandatory for the MK4000.
  • Page 66 5 - 20 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 67: Appendix A: Technical Specifications

    Appendix A Technical Specifications Technical Specifications For the latest technical specification information for the MK4000, visit: http://www.motorola.com/MK4000...
  • Page 68 A - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide...

  • Page 69: Appendix B Wireless Configuration

    Appendix B Wireless Configuration Overview Use the MK4000’s Mobile Companion to configure the 11 Mbps wireless connection. NOTE Mobile Companion supports WPA Home, but not WPA Enterprise.

  • Page 70: Wireless Applications

    B - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Wireless Applications Wireless Local Area Networks (WLANs) allow MK4000s to communicate wirelessly and send data to a host device in real time. Before using the MK4000 on a WLAN, the facility must be set up with the required hardware to run the wireless LAN and you must configure the device.

  • Page 71: Signal Strength Icon

    Wireless Configuration B - 3 Signal Strength Icon icon in the task tray indicates the device’s wireless signal strength as follows: Signal Strength Wireless Applications Icons, Signal Strength Descriptions Table B-1 Icon Status Action Excellent signal strength Wireless LAN network is ready to use. Very good signal strength Wireless LAN network is ready to use.

  • Page 72: Find Wlans Application

    B - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Find WLANs Application Use the application to discover available networks in the vicinity of the user and MK4000. To open Find WLANs application, tap the icon - . The window displays.
  • Page 73 Wireless Configuration B - 5 Encryption Icon Table B-3 Icon Description No encryption. WLAN is an infrastructure network. WLAN is an Ad-Hoc network. WLAN access is encrypted and requires a password. Tap-and-hold on a WLAN network to open a pop-up menu which provides two options: Connect Refresh Select...

  • Page 74: Profile Editor Wizard

    B - 6 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Profile Editor Wizard Use the to create a new WLAN profile or edit an existing profile. If editing a profile, the Profile Editor Wizard fields reflect the current settings for that profile. If creating a new profile, default values appear in the fields.

  • Page 75: Operating Mode

    Wireless Configuration B - 7 Operating Mode Use the dialog box to select the operating mode (Infrastructure or Ad-Hoc) and the country Operating Mode location. Operating Mode Dialog Box Figure B-5 Operating Mode Fields Table B-5 Field Description Operating Mode Select to enable the device to transmit and receive data with an AP.
  • Page 76 B - 8 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Operating Mode Fields (Continued) Table B-5 Field Description Country determines if the profile is valid for the country of operation. The profile country Country must match the country in the options page or it must match the acquired country if 802.11d is enabled.

  • Page 77: Ad-Hoc

    Wireless Configuration B - 9 Ad-Hoc Use the dialog box to select the required information to create an profile. This dialog box Ad-Hoc Channel Ad-Hoc does not appear if you selected mode. Infrastructure Select a channel number from the drop-down list. Channel Ad-Hoc Channel Selection Dialog Box Figure B-6...

  • Page 78: Security Mode

    B - 10 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Ad-Hoc Channels Table B-6 Band Channel Frequency 5 GHz 5180 MHz 5200 MHz 5220 MHz 5240 MHz . The dialog box displays. See Encryption on page B-21 for encryption options.

  • Page 79: Authentication

    Wireless Configuration B - 11 Security Modes Table B-7 Authentication Pass-phrase/Hexkey Security Mode Encryption Types Types Configuration Legacy (Pre-WPA) None, EAP-TLS, Open, Enabled. User input required with EAP-FAST, PEAP, WEP-40 (40/24), pass-phrase/hex key configuration. LEAP, TTLS WEP-104 (104/24), TKIP, AES WPA - Personal None TKIP...

  • Page 80: Tunneled Authentication

    B - 12 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Authentication Options (Continued) Table B-8 Authentication Description PEAP Select this option to enable PEAP authentication. This type establishes a tunnel and, based on the tunnel type, uses a user certificate and/or a username/password. Validating the server certificate is optional.
  • Page 81 Wireless Configuration B - 13 Tunneled Authentication Options Table B-9 Authentication Type Description Tunneled Authentication PEAP TTLS EAP-FAST CHAP Challenge Handshake Authentication Protocol (CHAP) is one of the two main authentication protocols used to verify the user name and password for PPP Internet connections.
  • Page 82 B - 14 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Tunneled Authentication Options (Continued) Table B-9 Authentication Type Description Tunneled Authentication PEAP TTLS EAP-FAST MS CHAP v2 Microsoft Challenge Handshake Authentication Protocol version 2 (MS CHAP v2) is a password-based,...

  • Page 83: User Certificate Selection

    Wireless Configuration B - 15 User Certificate Selection If you checked the check box on the dialog box or if is the selected User Certificate Tunneled Authentication authentication type, the dialog box displays. Select a certificate from the drop-down list of Installed User Certificates currently installed certificates before proceeding.

  • Page 84: Server Certificate Selection

    B - 16 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Server Certificate Selection If you select the check box, a server certificate is required. Select a certificate on the Validate Server Certificate dialog box. An hour glass may appear as the wizard populates the existing Installed Server Certificates certificate list.
  • Page 85 Wireless Configuration B - 17 Username Dialog Box Figure B-11 Password Use the dialog box to enter a password. If EAP/TLS is the selected authentication type, the password Password dialog box does not appear. Note that if you entered a username but no password, Fusion assumes that no password is a valid password.
  • Page 86 B - 18 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Advanced Identity Use the dialog box to enter the 802.1X identity to supply to the authenticator. This value can be 63 Advanced ID characters long and is case sensitive. In TTLS and PEAP, entering an anonymous identity (rather than a true identity) plus any desired realm (e.g., anonymous@myrealm) is recommended.
  • Page 87 Wireless Configuration B - 19 Cache Options Table B-10 Option Description At Connect Select this option to prompt for credentials whenever the device tries to connect to a new profile. Deselect this to use the cached credentials to authenticate. If the credentials are not cached, you are prompted to enter credentials.
  • Page 88 B - 20 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Selecting the check box displays the dialog box. At Time Time Cache Options Time Cache Options Dialog Box Figure B-15 Tap the radio button to check credentials at a set time interval.

  • Page 89: Encryption

    Wireless Configuration B - 21 Encryption NOTE The only available encryption methods in Ad-hoc are Open, WEP40, and WEP104. Use the dialog box to select an encryption method. This contains fields to configure the encryption Encryption method and corresponding keys, if any. The drop-down list includes encryption methods available for the selected security mode and authentication type.
  • Page 90 B - 22 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Encryption Options (Continued) Table B-11 Encryption Description WEP-104 Select to use a 128-bit key length WEP encryption. Other controls WEP-104 (104/24) (104/24) appear that allow you to enter keys. If you select the...
  • Page 91 Wireless Configuration B - 23 Key Entry Page - Hexidecimal Keys To enter the hexidecimal key information select the radio button in the dialog box. To Hexidecimal Keys Encryption enter a hexidecimal key with characters hidden: Select the check box. For added security - Mask characters entered Next WEP-40 Keys Dialog Box...
  • Page 92 B - 24 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Pass-phrase Dialog When you select as an authentication and as an encryption, you can choose to enter a pass-phrase None by checking the radio button. You are prompted to enter the pass-phrase. For WEP, the...

  • Page 93: Ip Address Entry

    Wireless Configuration B - 25 IP Address Entry Use the dialog box to configure network address parameters: IP address, subnet mask, gateway, IP Address Entry DNS, and WINS. IP Address Entry Dialog Box Figure B-19 IP Address Entry Table B-13 Encryption Description DHCP...
  • Page 94 B - 26 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Static IP Address Entry Fields Table B-14 Field Description IP Address The Internet is a collection of networks with users that communicate with each other. Each communication carries the address of the source and destination networks and the particular machine within the network associated with the user or host computer at each end.

  • Page 95: Transmit Power

    Wireless Configuration B - 27 Transmit Power drop-down list contains different options for Ad-Hoc and Infrastructure mode. Automatic (i.e., Transmit Power use the current AP settings) and Power Plus (use higher than the current AP settings) are available for mode. Infrastructure Adjusting the radio transmission power level enables you to expand or confine the transmission coverage area.
  • Page 96 B - 28 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Power Transmit Options (Ad-Hoc Mode) Table B-17 Field Description Full Select power for the highest transmission power level. Select power when operating in Full Full highly reflective environments and areas where other devices could be operating nearby, or when attempting to communicate with devices at the outer edge of a coverage area.

  • Page 97: Battery Usage

    Wireless Configuration B - 29 Battery Usage Use the dialog box to select power consumption of the wireless LAN. There are three settings Battery Usage available: CAM, Fast Power Save, and MAX Power Save. Battery usage cannot be configured in Ad-Hoc profiles. Battery Usage Dialog Box Figure B-24 NOTE Power consumption is also related to the transmit power settings.

  • Page 98: Manage Profiles Application

    B - 30 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Manage Profiles Application window provides a list of user-configured wireless profiles. Define up to 32 profiles at any Manage Profiles one time. To open the window, tap the icon >...
  • Page 99 Wireless Configuration B - 31 Manage Profiles Context Menu Figure B-26 Changing Profiles A completed profile is a set of configuration settings that you can use in different locations to connect to a wireless network. Create different profiles to have pre-defined operating parameters available for use in various network environments.
  • Page 100 B - 32 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Creating a New Profile To create new profiles from the window, tap-and-hold anywhere in this window. Manage Profiles Manage Profiles - Add Figure B-28 Select to display the...

  • Page 101: Manage Certificates

    Wireless Configuration B - 33 Export a Profile To export a profile to a registry file, tap and hold a profile from the list and select from the pop-up menu. The Export dialog box displays with the folder and a default name of WCS_PROFILE{profile GUID}.reg Save As Application (Globally Unique Identifier).

  • Page 102: Import A Certificate

    B - 34 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Import a Certificate Import a certificate from a file or from a server: .CER file - DER encrypted Root/Server certificates. • .PFX file - Personal inFormation eXchange formatted file containing one or more Root/Server and/or •...

  • Page 103: Manage Pacs

    Wireless Configuration B - 35 Manage PACs You can view and manage Protected Access Credentials (PACs) used by Cisco's EAP-FAST authentication protocol. PACs are uniquely identified by referencing a PAC Authority Identifier (A-ID) (the server that issued the PAC) and by the individual user identifier (I-ID). The PACs display sorted by A-ID (default) or by I-ID in a tree display.

  • Page 104: Wireless Status Application

    B - 36 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Wireless Status Application To open the window, tap the icon > . The window Wireless Status Signal Strength Wireless Status Wireless Status displays information about the wireless connection.

  • Page 105: Signal Strength Window

    Wireless Configuration B - 37 Signal Strength Window window provides information about the connection status of the current wireless profile Signal Strength including signal quality, missed beacons, and transmit retry statistics. The BSSID address (shown as AP MAC ) displays the AP currently associated with the connection. In Ad-Hoc mode, the AP MAC Address shows Address the BSSID of the Ad-Hoc network.

  • Page 106: Current Profile Window

    B - 38 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Signal Strength Status (Continued) Table B-20 Field Description Noise Level The background interference (noise) level in decibels per milliwatt (dBm). The access point/device Signal to Noise Ratio (SNR) of signal strength to noise (interference) in decibels per milliwatt (dBm).

  • Page 107: Ipv4 Status Window

    Wireless Configuration B - 39 IPv4 Status Window window displays the current IP address, subnet, and other IP related information assigned to the IPv4 Status device. It also allows renewing the address if the profile is using DHCP to obtain the IP information. Tap Renew initiate the IP address renewal process.

  • Page 108: Wireless Log Window

    B - 40 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide IPv4 Status Fields (Continued) Table B-22 Field Description Lease Expires Displays the date and time that the IP address expires. Displays the IP address of the DNS server.

  • Page 109: Versions Window

    Wireless Configuration B - 41 Versions Window window displays software, firmware, and hardware version numbers. Versions To open the window, tap in the window. Versions Versions Wireless Status Versions Window Figure B-35 The window displays software version numbers as well as application and middleware version information. Wireless Diagnostics Application application window provides links to perform ICMP Ping, Trace Routing, and Known APs.

  • Page 110: Icmp Ping Window

    B - 42 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide ICMP Ping Window window allows testing a connection at the network layer (part of the IP protocol) between the ICMP Ping device and any other device on the network. Ping tests only stop when you tap the...

  • Page 111: Trace Route Window

    Wireless Configuration B - 43 Trace Route Window traces a packet from a computer to a host, showing how many hops the packet requires to reach the Trace Route host and how long each hop takes. The utility identifies where the longest delays occur. Trace Route window allows testing a connection at the network layer (part of the IP protocol) between the Trace Route...

  • Page 112: Known Aps Window

    B - 44 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Known APs Window window displays the APs in range using the same ESSID as the device. This window is only Known APs available in mode. To open the...

  • Page 113: Options

    Wireless Configuration B - 45 Options Use the wireless dialog box to select one of the following operation options from the drop-down list: Option Operating Mode (Op Mode) Filtering • Regulatory • Band Selection • System Options • Auto PAC Settings •...

  • Page 114: Regulatory Options

    B - 46 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Regulatory Options Use the settings to configure the country the device is in. Due to regulatory requirements (within a Regulatory country) a device is only allowed to use certain channels.

  • Page 115: System Options

    Auto Time Config Enables automatic update of the system time. Network association updates the device time based on the time set in the AP. This proprietary feature is only supported with Motorola infrastructure. Enabled by default. Auto PAC Settings Use the Auto PAC Settings to configure whether to allow automatic PAC provisioning and automatic PAC refreshing when using the EAP-FAST authentication protocol.

  • Page 116: Change Password

    B - 48 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide If the master key expires, you must manually delete the PAC on the device generated with this expired key and provision a new PA, even if is enabled.

  • Page 117: Export

    Wireless Configuration B - 49 Export to export all profiles to a registry file, and to export the options to a registry file. Export NOTE For Windows CE 5.0 devices, exporting options enables settings to persists after cold boot. See Cold Boot Persistence on page B-50 for more information.

  • Page 118: Cold Boot Persistence

    B - 50 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide To export all profiles: . The dialog box displays. Export All Profiles Save As Export All Profiles Save As Dialog Box Figure B-48 Enter a filename in the field.

  • Page 119: Registry Settings

    Wireless Configuration B - 51 Registry Settings Use a registry key to modify some of the parameters. The registry path is: HKLM\SOFTWARE\Symbol Technologies, Inc.\Configuration Editor Registry Parameter Settings Table B-29 Type Default Description CertificateDirectory REG_SZ \\Application The default directory to find certificates. EncryptionMask REG_DWORD 0x0000001F...

  • Page 120: No User Logged In

    B - 52 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide No User Logged In If no user is logged into the device, launch the login dialog box and log in to access user profiles. The Login dialog box varies if it is: Launched by the wireless application, because the service is connecting to a new profile that needs •...

  • Page 121: Appendix C Troubleshooting

    Appendix C Troubleshooting Overview The MK4000 troubleshooting is provided in three sections: Troubleshooting on page C-2 offers troubleshooting scenarios for the MK4000. • MK4000 Version Information on page C-4 describes how to identify the MK4000 version. • Troubleshooting Notes When configuring the MK4000, save and reboot the MK4000 to apply the changes. Troubleshooting MK4000 does not turn on on page C-2 •...

  • Page 122: Troubleshooting

    C - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Copying large amount of files from PC card to the application folder fails with error "Access is denied" on • page C-3 Troubleshooting Table C-1 Problem Possible Causes...
  • Page 123 Troubleshooting C - 3 Troubleshooting (Continued) Table C-1 Problem Possible Causes Possible Solutions The wireless MK4000 does not Encryption keys not Set encryption keys using Mobile retain its WEP Key encryption after saved in Companion, then select Start > Tools > Save a reboot Spectrum24.reg.

  • Page 124: Mk4000 Version Information

    C - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide MK4000 Version Information If an MK4000 is configured to launch an application on power-up, bypass this upon booting to access the ® Windows CE Desktop. See Accessing the Windows® CE Desktop on page 4-2.

  • Page 125: Appendix D Mk4000 Demo

    Appendix D MK4000 Demo Overview This appendix provides information on the MK4000 demo which illustrates device functions. For demo material, including the cell phone coupon bar code, visit https://devcentral.symbol.com/shwmessage.aspx?ForumID=256&MessageID=15967 Price Check #1 The Price Check #1 demo opening screen shows the price in large text with a small text description. From the main screen, this demo has a button to show a non-functioning paging feature (it plays sound), a non-functioning printing screen, and another button to check inventory.

  • Page 126: Price Check #2

    D - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Price Check #2 The Price Check #2 demo opening screen shows smaller text than Price Check #1 but includes regular price, sale price, and "you save" information. From the main screen, this demo has a button to show a non-functioning paging feature (it plays sound), a non-functioning printing screen, and another button to check inventory.

  • Page 127: Loyalty Coupon Printing

    MK4000 Demo D - 3 Loyalty Coupon Printing Loyalty Coupon Printing allows a customer to scan a loyalty card to print out coupons at the kiosk. Loyalty Coupon Printing Loyalty Coupon Printing Figure D-4 Loyalty Coupon Redemption (Mailer) Loyalty Coupon Redemption allows scanning a bar code coupon mailed to a customer. After scanning the bar code, the screen indicates the discount the customer is entitled to on one item purchased using the loyalty card.

  • Page 128: Lottery Win Verification

    D - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide Lottery Win Verification Lottery Win Verification allows a customer to scan a lottery ticket to see if it is a winning ticket. This demo displays a message on the screen and plays a voice message indicating that the ticket is a winning ticket.

  • Page 129: Index

    Index calibration ......5-15, C-2 Numerics CHAP ........B-13 104-Bit WEP .
  • Page 130 Index - 2 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide EMDK for C ......5-1 EMDK for NET .
  • Page 131 Index - 3 memory management ......4-2 POE ........1-3 micro SD card .
  • Page 132 Index - 4 MK4000 MicroKiosk for CE .NET 5.0 Product Reference Guide scripts saving script ......5-12 creating .
  • Page 133 We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 627-7184, or mail to: Motorola, Inc. One Motorola Plaza M/S B-10 Holtsville, NY 11742-1300 Attention: Technical Publications Manager Advanced Data Capture Division IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 136 1-800-927-9626 http://www.motorola.com/enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2010...

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