1. Manuals
  2. Brands
  3. NEC Manuals
  4. Server
  5. EXPRESS5800/140He
  6. Service manual

NEC EXPRESS5800/140He Service Manual

Hide thumbs Also See for EXPRESS5800/140He:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
E
5800/140He
XPRESS
Nec-coF()
E
5800/140Rd-4
XPRESS
S e r v i c e G u i d e

Advertisement

Table of Contents
loading

Related Manuals for NEC EXPRESS5800/140He

Summary of Contents for NEC EXPRESS5800/140He

  • Page 1 5800/140He XPRESS Nec-coF() 5800/140Rd-4 XPRESS S e r v i c e G u i d e...
  • Page 2 This page is intentionally left blank.
  • Page 3 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
  • Page 4 This page is intentionally left blank.

  • Page 5: Safety Notes

    Safety Notes This section provides notes on using the server safely. SAFETY INDICATIONS To ensure proper and safe maintenance of the server, handle the server according to the direction of the Maintenance Guide. The Maintenance Guide describes possible dangers in use of the server, the dangers you encounter if you do not observe the instructions, and the ways to avoid the dangers.
  • Page 6 SYMBOLS USED IN THIS GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
  • Page 7 Safety Notes This section provides notes on using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General WARNING Do not use the server for services where critical high availability may directly affect human lives.

  • Page 8: Power Supply And Power Cord Use

    Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the power plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source. Use a proper wall outlet.

  • Page 9: Notes On Installing And Accessing The Rack Cabinet

    Notes on Installing and Accessing the Rack Cabinet CAUTION Do not carry or install the rack cabinet only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices.
  • Page 10 Installation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server with three or less persons. The server weighs 75 kg at maximum (depending on its hardware configuration). Carrying the server with three or less persons may strain their back. Hold the server firmly by its bottom with at least four persons to carry it.

  • Page 11: Cleaning And Working With Internal Devices

    Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.

  • Page 12: During Operation

    During Operation CAUTION Do not pull out or remove the server from the rack. Pulling or removing the server out from the rack other than hot-swapping may cause malfunction of the server. The server may fall and cause a personal injury. Stay away from the fan.

  • Page 13: Warning Labels

    Warning Labels The warning label is attached to components with possible danger or their vicinity in the server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, replace them with new ones.

  • Page 14: Table Of Contents

    Contents Overview........................1 Model and Product Name....................1 Overview of Gibson-C/140Rd-4, Gibson-P/140Rd-4, Gibson-Px/140Rd-4 ..... 2 Overview of Gibson-C/140He, Gibson-P/140He, Gibson-Px/140He ....... 2 Specifications ........................3 1.4.1 Gibson-Cranford/140Rd-4 ..................3 1.4.2 Gibson-Cranford/140He..................... 5 1.4.3 Gibson-Potomac/140Rd-4..................7 1.4.4 Gibson-Potomac/140He ..................... 9 1.4.5 Gibson-Paxville/140Rd-4..................11 1.4.6 Gibson-Paxville/140He ....................
  • Page 15 Routine Maintenance....................... 51 Indication of Defected Devices with Lamps ..............52 4.3.1 Status Lamp......................54 4.3.2 Attention Lamp ......................55 4.3.3 Processor Board Error Lamp..................56 4.3.4 Memory Board Error Lamp ..................58 4.3.5 I/O Board Error Lamp ....................59 4.3.6 Power Unit Error Lamp....................
  • Page 16 Troubleshooting ....................125 Error LED Indications ....................125 Locations of Devices Apperaing in Error Messages ............. 125 8.2.1 Fan.......................... 126 8.2.2 Memory Board and DIMM ..................127 8.2.3 Processor and VRM ....................128 POST Error Messages ....................129 Beep Codes........................136 Operation of Battery and DIMM for Onboard RAID ...........

  • Page 17: Overview

    (XMP/3.16G (1)) MEM: 1G (512MB MEMx2) Diskless Gibson-C/140Rd-4 Express5800/140Rd-4 Cranford (3.66GHz/667/1M)×1 (XMP/3.66G (1)) MEM: 1G (512MB MEMx2) Diskless Gibson-C/140He Express5800/140He Cranford (3.16GHz/667/1M)×1 (XMP/3.16G (1)) MEM: 1G (512MB MEMx2) Diskless Gibson-C/140He Express5800/140He Cranford (3.66GHz/667/1M)×1 (XMP/3.66G (1)) MEM: 1G (512MB MEMx2) Diskless...

  • Page 18: Overview Of Gibson-C/140Rd-4, Gibson-P/140Rd-4, Gibson-Px/140Rd-4

    Overview of Gibson-C/140Rd-4, Gibson-P/140Rd-4, Gibson-Px/140Rd-4 4-sockets Server Rack-mount model CAUTION At least three persons are required to install or remove the server to/from the rack to prevent a personal injury due to falling server. The server weighs approximately 36 kg (47 kg at the maximum). Overview of Gibson-C/140He, Gibson-P/140He, Gibson-Px/140He 4-sockets Server...

  • Page 19: Specifications

    Specifications 1.4.1 Gibson-Cranford/140Rd-4 Gibson-C/140Rd-4 Specifications Description Processor Cranford x 1 to 4 Adopted CPU: Cranford (3.16GHz/667/1M) 3.16GHz 3.66GHz Cranford (3.66GHz/667/1M) 667MHz Package MPGA L2 Cache Chipset Intel Twin Castle Memory Standard 1GB (512 MB DIMM x 2) 4Way-Interleave 512MB DIMM x2 Maximum 32GB (16 DIMMs in total) 1GB DIMM x2...
  • Page 20 Gibson-C/140Rd-4 Specifications Description I/O Slot Slots Total 9 Slots (PCI Express x 3, PCI-X x 4, PCI 32Bit/33MHz x2) Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *8: The front USB port is interface dedicated to USB1.1.

  • Page 21: Gibson-Cranford/140He

    1.4.2 Gibson-Cranford/140He Gibson-C/140He Specifications Remarks Processor Cranford x 1 to 4 Adopted CPU: Cranford (3.16GHz/667/1M) 3.16GHz 3.66GHz Cranford (3.66GHz/667/1M) 667MHz Package MPGA L2 Cache Chipset Intel Twin Castle Memory Standard 1GB (512 MB DIMM x 2) 4Way-Interleave 512MB DIMM x2 Maximum 32GB (16 DIMMs in total) 1GB DIMM x2...
  • Page 22 Gibson-C/140He Specifications Remarks Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *6: The front USB port is interface dedicated to USB1.1. Rear CRT x 1, KB (PS/2) x 1, *5: One of the serial ports is exclusive use with the front MS (PS/2) x 1, USB x 2,...

  • Page 23: Gibson-Potomac/140Rd-4

    1.4.3 Gibson-Potomac/140Rd-4 Gibson-P/140Rd-4 Specifications Remarks Processor Potomac x 1 to 4 Adopted CPU: 3.33GHz Potomac (2.83GHz/667/8M) Potomac (3.0GHz/667/8M) 667MHz Potomac (3.33GHz/667/8M) Package MPGA L2 Cache L3 Cache Chipset Intel Twin Castle Memory Standard 1GB (512MB DIMM x 2) 4Way-Interleave Maximum 32GB (16 DIMMs in total) 512MB DIMM x2 1GB DIMM x2...
  • Page 24 Gibson-P/140Rd-4 Specifications Remarks I/O Slot Slots Total 9 Slots (PCI Express x 3, PCI-X x 4, PCI 32Bit/33MHz x2) Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *8: The front USB port is interface dedicated to USB1.1.

  • Page 25: Gibson-Potomac/140He

    1.4.4 Gibson-Potomac/140He Gibson-P/140He Specifications Remarks Processor Potomac x 1~4 Adopted CPU: Potomac (2.83GHz/667/8M) 3.33GHz Potomac (3.0GHz/667/8M) 667MHz Potomac (3.33GHz/667/8M) Package MPGA L2 Cache L3 Cache Chipset Intel Twin Castle Memory Standard 1GB (512MB DIMM x 2) 4Way-Interleave Maximum 32GB (16 DIMMs in total) 512MB DIMM x2 1GB DIMM x2 Adding unit...
  • Page 26 Gibson-P/140He Specifications Remarks Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *6: The front USB port is interface dedicated to USB1.1. Rear CRT x 1, KB (PS/2) x 1, *5: One of the serial ports is exclusive use with the front MS (PS/2) x 1, USB x 2,...

  • Page 27: Gibson-Paxville/140Rd-4

    1.4.5 Gibson-Paxville/140Rd-4 Gibson-Px/140Rd-4 Specifications Remarks Processor Paxville x 1 to 4 Adopted CPU: 3GHz Paxville (2.66GHz/667/4M) Paxville (3GHz/667/4M) 667MHz Package MPGA L2 Cache 2x2MB L3 Cache None Chipset Intel Twin Castle Memory Standard 1GB (512MB DIMM x 2) 4Way-Interleave Maximum 32GB (16 DIMMs in total) 512MB DIMM x2 1GB DIMM x2...
  • Page 28 Gibson-Px/140Rd-4 Specifications Remarks I/O Slot Slots Total 9 Slots (PCI Express x 3, PCI-X x 4, PCI 32Bit/33MHz x2) Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *8: The front USB port is interface dedicated to USB1.1.

  • Page 29: Gibson-Paxville/140He

    1.4.6 Gibson-Paxville/140He Gibson-Px/140He Specifications Remarks Processor Paxville x 1~4 Adopted CPU: Paxville (2.66GHz/667/4M) 3GHz Paxville (3GHz/667/4M) 667MHz Package MPGA L2 Cache 2x2MB L3 Cache None Chipset Intel Twin Castle Memory Standard 1GB (512MB DIMM x 2) 4Way-Interleave Maximum 32GB (16 DIMMs in total) 512MB DIMM x2 1GB DIMM x2 Adding unit...
  • Page 30 Gibson-Px/140He Specifications Remarks Hot Plug PCI Total 6 Slots (PCI-X x 4, PCI 32Bit/33MHz x2) External Front Serial (RJ45) x 1 , USB x 1 *6: The front USB port is interface dedicated to USB1.1. Rear CRT x 1, KB (PS/2) x 1, *5: One of the serial ports is exclusive use with the front MS (PS/2) x 1, USB x 2,...

  • Page 31: Names And Functions Of Components

    Names and Functions of Components 140Rd-4 Front View (with Front Bezel Removed) 5-1 5-2 5-4 5-5 CD-ROM drive The CD-ROM drive reads data from the inserted CD-ROM. 1-1: Access lamp (lit orange during accessing) 1-2: CD tray eject button 1-3: Emergency hole 3.5-inch hard disk bay/3.5-inch device bay Additional hard disk drive slots.
  • Page 32 140He Front View (with the Front Door Open) 3.5-inch floppy disk drive Insert a 3.5-inch floppy disk to the 3.5-inch floppy disk drive to read data from the disk or write data to the disk. 1-1: Eject button 1-2: Disk slot 1-3: Floppy disk access lamp (lit green during accessing) CD-ROM drive The CD-ROM drive reads data from the inserted CD-ROM.
  • Page 33 Front View (Switches and Lamps) 11 to 17 from top 5 to 10 from top from left from left 140Rd-4 140He POWER switch The power switch is used to turn on/off the power. If you press the switch once, then the POWER/SLEEP lamp goes on and the power is turned on.
  • Page 34 140Rd-4 Rear View 14-2 14-1 12-1 12-2 Power supply unit The power supply unit supplies DC powers to the server. Slots 3 and 4 are optional. AC inlet The AC inlet is connected with the power cord of the server. Each power supply unit has an inlet.
  • Page 35 LINK/ACT lamp ICMB connector Used to connect a device having the ICMB interface. The number following the bold-faced character shows the port number. Management LAN (A-BMC) port USB-1 - USB-2 connectors The USB-1 (upper) and USB-2 (lower) connectors are connected with devices accepting the USB interface (2.0).
  • Page 36 140He Rear View 20 21 14-1 14-2 12-2 12-1 Power supply unit The power supply unit supplies DC powers to the server. Slot 4 is an optional slot. AC inlet The AC inlet is connected with the power cord of the server. Each power supply unit has an inlet.
  • Page 37 I/O board error lamp Processor board error lamp BMC error lamp 1000/100/10 lamp LAN connector Used to connect with a network system on LAN. The number following the bold-faced character shows the port number. LINK/ACT lamp ICMB connector Used to connect a device having the ICMB interface. The number following the bold-faced character shows the port number.
  • Page 38 Internal View - 140Rd-4 Fan bay Hot-plug PCI slot Non-hot-plug PCI slot Power supply cage...
  • Page 39 Internal View - 140He Power supply cage Non-hot-plug PCI slot Hot-plug PCI slot Fan bay...

  • Page 40: Internal Configuration

    Internal Configuration 140Rd-4, HDD 5-slot model PCI slot Power supply unit Connect board 3.5-inch disk bay I/O board Power BP Main board Memory board Connect board CD/FD board Processor Processor board Front Panel 1/2...
  • Page 41 140He, same as 140Rd-4, plus the following: Optional hard disk bays (8) 5.25-inch disk bays 3.5-inch disk bay...

  • Page 42: Boards

    Boards 1.6.1 Processor Board (Gibson-C: G7HRJ, Gibson-P: G7HUN, Gibson-Px: G7JBM) Name Name VRM#1 connector VRM#2 connector HMZD connector (To main Board) VRM#4connector VRM#3 connector Processor#3/VRM#3 error LED Processor #3 Slot Processor#4/VRM#4 error LED Processor #4 Slot Processor #2 Slot Processor#2/VRM#2 error LED Processor#1/VRM#1 error LED Processor #1 Slot...

  • Page 43: I/O Board (G7Hrh)

    1.6.2 I/O Board (G7HRH) I/O Board Connector Name Name HMZD connector (To main board) SCSI connector (To SCSI BP) SCSI connector SCSI connector (From On Board SCSI Ch1) (From On Board SCSI Ch2) PCI-X Slot (#6 to #9 from left) PCI-EXPRESS Slot (#3 to #5 from left) PCI Slot (33MHz/32Bit) 1000/100/10Base-TX...
  • Page 44 I/O Board LED Name Name FAN#6 error lamp FAN#3 error lamp FAN#2 error lamp FAN#5 error lamp FAN#4 error lamp FAN#1 error lamp PCI Slot#4 Power lamp PCI Slot#5 Power lamp PCI Slot#6 Fault lamp PCI Slot#6 Power lamp PCI Slot#7 Power lamp PCI Slot#8 Power lamp PCI Slot#9 Fault lamp PCI Slot#9 Power lamp...

  • Page 45: Main Board (G7Hml)

    1.6.3 Main Board (G7HML) Name Name Additional SCSI BP power connector Connect Board connector HMZD connector Memory Slot #3 connector (From Processor Board) Memory Slot #4 connector HMZD connector (rear) (From I/O Board) Memory Slot #2 connector Memory Slot #1 connector Connect Board connector...

  • Page 46: Memory Board (G7Hmg)

    1.6.4 Memory Board (G7HMG) Name Name Attention switch Redundancy lamp Attention lamp Power lamp DIMM #4 error lamp DIMM #3 error lamp MRL Switch DIMM #2 error lamp DIMM #1 error lamp DIMM Slot #4 DIMM Slot #3 DIMM Slot #2 DIMM Slot #1 Card edge connector (To Main Board) Switch to turn on DIMM slot...

  • Page 47: Scsi Bp [5Hdd] (G7Hrk)

    1.6.6 SCSI BP [5HDD] (G7HRK) Name Name Connect Board connector HDD #4 connector (ID: 3) (rear) Additional SCSI BP connector HDD #4 lamp (rear, dedicated to 140He) HDD #2 connector (ID: 1) Power connector for devices (rear, dedicated to 140He) HDD #2 lamp Power connector for devices (rear, dedicated to 140He)

  • Page 48: Front Panel 1 (G7Hmn)

    1.6.8 Front Panel 1 (G7HMN) Name Name Power switch Card edge for SCSI BP Buzzer UID switch Sleep switch Reset switch Front Panel 2 connector UID lamp LAN2 access lamp LAN1 access lamp Disk access lamp Status lamp Power/Sleep lamp FRONT REAR...

  • Page 49: Front Panel 2 (G7Hmp)

    1.6.9 Front Panel 2 (G7HMP) Name Name Serial port connector (RJ45) USB connector Clear switch DUMP switch Front Panel 1 connector Thermal error lamp FAN error lamp Power unit error lamp I/O board error lamp Memory board error lamp Processor board error lamp Attention lamp FRONT REAR...

  • Page 50: Cd/Fd Board (G7Hmj)

    1.6.10 CD/FD Board (G7HMJ) Name Name CD-ROM connector FDD connector SCSI BP connector 1.6.11 Management LAN Board (G7HTR) Name Name ICMB#1 connector ICMB#2 connector Management LAN (A-BMC) I/O Board connector connector...

  • Page 51: Power Bp (G7Hmm)

    1.6.12 Power BP (G7HMM) Name Name Open Sensor switch cable connector PSU#1 connector I/O Board connector PSU#2 connector PSU#3 connector PSU#4 connector Jumper switch for identifying chassis type Short: 140Rd-4 (Rack) Open: 140He (Tower)

  • Page 52: Additional Scsi Bp (G7Hup)

    1.6.13 Additional SCSI BP (G7HUP) Name Name SCSI connector (rear) HDD #5 connector (ID: 8) HDD #6 connector (ID: 9) HDD #5 lamp HDD #6 lamp HDD #1 connector (ID: 0) HDD #2 connector (ID: 1) HDD #1 lamp Power connector HDD #2 lamp (rear, from Main-Board) HDD #3 lamp...

  • Page 53: Lamp Indications

    Lamp Indications The following describes lamps on the server and their indications. 1.7.1 POWER/SLEEP Lamp The green POWER/SLEEP lamp lights while the server is powered. When the server is off-powered, the POWER/SLEEP lamp goes off. If the OS supports the power-saving mode, pressing the SLEEP switch or issuing a command to enter into the power-saving mode blinks the POWER/SLEEP lamp in green.

  • Page 54: Status Lamp

    1.7.2 STATUS Lamp The STATUS lamp stays lit in green when the server is in successful operation. When the STATUS lamp is unlit, flashing in green or lit/flashing in amber, it indicates that the server has failed. See Chapter 4 for indications of the STATUS lamp, descriptions, and actions to take. STATUS lamp 140Rd-4 140He...

  • Page 55: Disk Access Lamp

    1.7.3 DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disk drives in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disk drives is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk drive error occurred. To identify a failed hard disk drive, see the lamps provided for each hard disk drive.

  • Page 56: Uid Lamp

    1.7.5 UID Lamp Pressing the UID switch on the front panel turns the UID lamp located on the front and rear of the server on. The blue lamp allows you to locate the server you're working on. Use the UID switch when the several servers are installed in the system.

  • Page 57: Pci Slot Lamps

    1.7.6 PCI Slot Lamps PCI SLot Power Lamp The lamp lights green when the hot-plug PCI slot contains PCI board and the power is supplied to the PCI board. If no PCI board is installed or the power is not supplied to the board, the lamp goes off.

  • Page 58: Cable Connection

    Cable Connection 1.8.1 140Rd-4 (Disk-Model) Main Board SCSI BP (5HDD) A-BMC Connect Board board CD/FD Connect IO board board board Processor board Power BP Power Module Power Module Memory board Power Module Memory board (Option) (Option) Memory board (Option) Power Module (Option) Memory board (Option) Open Sensor Switch...

  • Page 59: 140Rd-4 (Device Model)

    1.8.2 140Rd-4 (Device Model) Terminator 3.5-inch Device SCSI BP Main Board (3HDD) A-BMC Board Connect board CD/FD IO board Connect board board Processor board Power Module Power BP Power Module Memory board Power Module Memory board (Option) (Option) Memory board (Option) Power Module (Option) Memory board (Option)

  • Page 60: 140He (With Additional Hdd Cage And 5-Inch Device Bay)

    1.8.3 140He (With Additional HDD Cage and 5-inch Device Bay) To connect a 5.25-inch device to on-board SCSI controller in I/O board Terminator 5.25-inch Device 2 5.25-inch Device 1 Additional SCSI BP (8HDD) SCSI BP (5HDD) Main Board A-BMC CD-R Board Connect board...
  • Page 61 Cables to be used From Cable No IO Board A-BMC Board Signal 804-063141-0110 (G7HRH_P24) (G7HTR_P1) A-BMC CABLE (011) IO Board IO Board Signal (SCSI) 804-063107-5110 (G7HRH_P4) (G7HRH_P5) ULTRA320MCABLE (511) Power-BP Open Sensor Switch Signal 804-062937-0200 (G7HMM_P6) OPEN SENSOR CABLE (020) IO Board 5"...
  • Page 62 To connect a SCSI cage to on-board SCSI controller in I/O board Terminator 5.25-inch Device 5.25-inch Device Additional SCSI BP (5HDD) SCSI BP (5HDD) Main Board A-BMC CD-R Board Connect board PCI SCSI CD/FD Connect （Option） board IO board board Processor board Power Module Power BP...
  • Page 63 Cables to be used From Cable No IO Board A-BMC Board Signal 804-063141-0110 (G7HRH_P24) (G7HTR_P1) A-BMC CABLE (011) IO Board IO Board Signal (SCSI) 804-063107-5110 (G7HRH_P4) (G7HRH_P5) ULTRA320M CABLE (511) Power-BP Open Sensor Switch Signal 804-062937-200 (G7HMM_P6) OPEN SENSOR CABLE (020) PCI SCSI board 5"...

  • Page 64: Criteria For Installation

    Criteria for Installation 1.9.1 Gibson-C/140Rd-4,Gibson-P/140Rd-4,Gibson-Px Major Minor classification Standard Remarks classification Input power Power source Single-phase bipolar with ground terminal Voltage 100-127 Vac±10% 200-240 Vac±10% Frequency 50Hz±1Hz or 60Hz±1Hz Waveform distortion Power Input current 12A / 6A consumption Apparent current 1200VA (Max.) Active current 1176W (Max.)

  • Page 65: Installation, Removal Or Pull-Out Of Server From Rack

    Installation, Removal or Pull-out of Server from Rack See "Installation of Server on Rack" in the User's Guide. CAUTION At least three persons are required to install or remove the server to/from the rack to prevent a personal injury due to falling server. The server weighs approximately 36 kg (47 kg at the maximum).

  • Page 66: Installation Or Removal Of Option From Server

    Installation or Removal of Option from Server For the installation or removal of an option from the Server, see "Installation of Option in Server" in the User's Guide and the manual coming with the option.

  • Page 67: Maintenance And Replacement

    Maintenance and Replacement 4.1 Basic Idea of Maintenance If a fault occurs during system operation, always acquire the dump if possible (by trying to acquire the dump actually). If the dump can be acquired, issue the difficulty through the appropriate route to request the detailed analysis.

  • Page 68: Indication Of Defected Devices With Lamps

    Indication of Defected Devices with Lamps The Server is equipped with lamps on the front panel and boards to support the indication of defected devices. If an error occurs, any of the Status and error (typical cause) lamps on the front panel and error (detailed cause) lamps installed on boards light or blink to indicate the device or location at which the error occurs.
  • Page 69 * Among the typical cause lamps, the I/O Board error and Processor Board error lamps are installed on the rear face of the Server. The BMC error lamp, or a detailed cause lamp, is also installed on the rear face of the Server. From top: I/O board error lamp Processor board error lamp...

  • Page 70: Status Lamp

    4.3.1 Status Lamp In the normal operation status, the Status lamp lights green. If an error occurs, the Status lamp operates as follows depending on error types: Blinking green, Going off, Lighting umber, or Blinking umber. The meaning of the lamp behavior in each state is described below. STATUS lamp Description Action...

  • Page 71: Attention Lamp

    A voltage error (warning) was Replace the possibly faulty package. detected. 4.3.2 Attention Lamp If the defected location cannot be identified automatically or several errors occur at more than one location, the Attention lamp goes on umber. (The lamp is off in the normal operation status.) If the lamp lights, check the log to identify the locations at which the errors occur.

  • Page 72: Processor Board Error Lamp

    4.3.3 Processor Board Error Lamp The Processor Board Error lamp is installed on each of the front and rear faces of the Server. The lamp lights amber when the Processor Board is defected. (The lamp is off in the normal operation status.) When the lamp goes on, check the status of the Processor/VRM Error lamps.
  • Page 73 Processor board error lamp Processor board error lamp Processor/VRM error lamps REAR FRONT...

  • Page 74: Memory Board Error Lamp

    4.3.4 Memory Board Error Lamp The Memory Board Error lamp lights amber if an error occurs on any of the Memory Board or any of the DIMMs installed on a board. (The lamp is off in the normal operation status.) Check the Attention lamps on the Memory Boards to identify the defected Memory Board.

  • Page 75: I/O Board Error Lamp

    4.3.5 I/O Board Error Lamp The I/O Board Error lamp is installed on each of the front and rear faces of the Server. The lamp goes on umber if an error occurs on the I/O Board. (The lamp is off in the normal operation status.) When the lamp on the front face of the Server goes on umber, check the BMC Error and PCI Slot Error lamps on the rear face of the Server.
  • Page 76 I/O board error lamp BMC error lamp I/O board error lamp PCI slot #1 error lamp PCI slot #2 error lamp PCI slot #3 error lamp PCI slot #4 error lamp PCI slot #5 error lamp PCI slot #6 error lamp PCI slot #7 error lamp PCI slot #8 error lamp PCI slot #9 error lamp...

  • Page 77: Power Unit Error Lamp

    4.3.6 Power Unit Error Lamp The Power Unit Error lamp goes on umber when an error occurs in any of the power units. Check the status of the power unit lamps. If the lamp on any of the power units lights amber, an error occurs in the corresponding power unit.

  • Page 78: Fan Error Lamp

    4.3.7 Fan Error Lamp The Fan Error lamp lights amber when any of the fans is defected. (The lamp is off in the normal operation status.) Check the Fan Error lamps within the Server to identify the defected fan. When a fan error or a temperature error in the Server is detected, the Status lamp also lights or blinks amber.

  • Page 79: Temperature Error Lamp

    4.3.8 Temperature Error Lamp When the temperature in the Server exceeds the normal operation range, the Temperature Error lamp goes on. (The lamp is off in the normal operation status.) Check the room temperature in the area in which the Server is installed. When the fan unit temperature error is detected, the Status lamp also lights or blinks amber.

  • Page 80: Off-Line Maintenance Utility

    4.4 Off-line Maintenance Utility The Offline Maintenance Utility can be started in various ways. While the Offline Maintenance Utility can be started manually, it may be started automatically at the occurrence of an error. 4.4.1 Starting Off-line Maintenance Utility Refer to the User's Guide for details of starting the Offline Maintenance Utility. Starting the Offline Maintenance Utility allows the following features to be executed: Indicating IPMI information The feature indicates or backs up the system event log (SEL), sensor device report (SDR), and/or...
  • Page 81 Information allowed to be backed up – Product information of FRU information (including model name, N part number, FR, and serial number of main unit) – Chassis information of FRU information (including chassis specification number) – Setting data of BIOS SETUP (excluding AC LINK of BIOS SETUP) –...

  • Page 82: Fault Repair And Troubleshooting

    4.5 Fault Repair and Troubleshooting If a fault occurs during system operation, always acquire the dump if possible (by trying to acquire the dump actually). If the dump can be acquired, issue the difficulty through the appropriate route to request the detailed analysis.

  • Page 83: Dump Acquisition

    Dump Acquisition The dump can be acquired by pressing the dump switch on the front of the Server. The destination of the dump is the boot device. Note that the dump may not be acquired due to OS setting. NOTE: If the dump switch is pressed once, it will be masked until the DC power is turned off.

  • Page 84: Device Replacement (1)

    Device Replacement (1) This section describes the procedures of replacing maintenance devices. After a device is replaced, turn on the power of the Server and run the test program to confirm that the Server operates normally. Refer to the User's guide for how to install or remove maintenance devices. IMPORTANT: If the hardware configuration is modified, always provide the system update.

  • Page 85: Replacement Of Hard Disk, Power Unit, 3.5-Inch Device, Or 5-Inch Device

    4.9.2 Replacement of Hard Disk, Power Unit, 3.5-inch Device, or 5-inch Device Refer to the User's Guide for how to replace the hard disk, power unit, 3.5-inch device or 5-inch device. 4.9.3 Replacement of Memory Board or DIMM The Server supports the online spare memory, memory mirroring, and memory RAID configuration features as well as the normal memory configuration.
  • Page 86 4. Release the lock of the ejectors and open them. 5. Hold the ejectors and pull out the Memory Board from the Server. 6. To replace a DIMM, remove it from the Memory Board. 7. Do the reverse procedure for the installation.
  • Page 87 [Replacement in hot-pluggable configuration] 1. Release the lock on the front bezel by using the security key to remove the front bezel. 2. Remove the memory slot cover on the front of the Server (by removing the two captive screws). 3.
  • Page 88 4. Wait a few minutes for the board to cool down, and pull out the Memory Board from the Server. When the button switch for DIMM slot error lamp is pushed, parts of the error can be specified. We recommend you wait for a few minutes after the Power lamp goes off because any Memory Board is heated excessively during power distribution.

  • Page 89: Replacement Of Processor Board, Processor, Heat Sink Or Vrm

    4.9.4 Replacement of Processor Board, Processor, Heat Sink or VRM The figure shows the Server mounted on the 140Rd-4 chassis. The Server on the 140He chassis is different only in that it is mounted longitudinally. The replacement procedure is the same for both servers except when specified otherwise.
  • Page 90 5. Hold the processor board securely with both hands to remove it from the Server. Take special care for the processor board because it is considerably heavy. Hold the bottom of the board with both hands. 6. Remove the processor, heat sink, or VRM from the board. See the descriptions below for the removal procedures.
  • Page 91 [Removal of heat sink] Notes: Note on work In the entire maintenance, it is recommended to wear gloves for measures against static electricity and prevention of injuries. Thermal interface Thermal interface (cool seat) is put between the heat sink and the processor. The thermal interface is softened at a higher temperature and hardened at a lower temperature.
  • Page 92 2. Remove the heat sink. Swing it from side to side for easy removal. NOTE: If the heat sink cannot be removed at all, heat it with a dryer first. [Replacement of processor] 1. Open the lever of the socket on which the processor is installed to its end completely. 2.
  • Page 93 3. Install a new processor in the reverse procedure. Note the direction of the processor in the installation. Match the pin mark on the processor with that on the socket to install it correctly. Pin mark [Installation of heat sink] Install the heat sink in the procedure reverse to the removal.
  • Page 94 1. Put the heat sink with the attached heat sink pasted on the processor quietly. The heat sink has no specific front and rear sides. 2. Fix the heat sink by using the screws (4) with the heat sink pressed downward by a hand. [Replacement of VRM] 1.

  • Page 95: Replacement Of Cd-Rom Drive Or Cd/Fd Board On 140Rd-4 Chassis

    4.9.5 Replacement of CD-ROM Drive or CD/FD Board on 140Rd-4 Chassis Note: Do not apply this procedure to the replacement of the CD-ROM drive, CD/FD board or FD drive installed in the Server on the 140He chassis because the FD cable must be removed. See the next subsection for the replacement of these devices installed in the Server on the 140He chassis.
  • Page 96 4. Remove the screws (2) fixing the CD/FD board . 5. Remove the CD-ROM drive and tray as shown in the photo below (no screws are required to fix them). 6. Remove the CD/FD board from CD-ROM drive. 7. Do the reverse procedure for the installation.

  • Page 97: Replacement Of Cd-Rom Drive, Cd/Fd Board Or Fd Drive On 140He Chassis

    4.9.6 Replacement of CD-ROM Drive, CD/FD Board or FD Drive on 140He Chassis 1. Release the lock on the front bezel by using the security key to remove the front bezel. 2. Loosen the captive screw (2) on the rear of the Server, slide the rear access cover to the rear direction, and lift the cover to remove it from the Server.
  • Page 98 5. To replace the FD drive, remove the screw (1) fixing the FD drive module on the front of the Server. To replace the CD-ROM drive or FD/CD board, remove the screw (1) fixing the CD-ROM module on the front of the Server. FD drive module fixing screw CD-ROM module...

  • Page 99: Replacement Of Front Panel

    4.9.7 Replacement of Front Panel The figure shows the Server mounted on the 140Rd-4 chassis. The Server on the 140He chassis is different only in that it is mounted longitudinally. The replacement procedure is the same for both the Server on the 140Rd-4 chassis and that on the 140He chassis if not specified especially. 1.

  • Page 100: Device Replacement (2)

    4.10 Device Replacement (2) Before any device other than those described in Section 4.9 above can be removed, the rear and front access covers must be removed in the status that the Server is pulled out from the rack. Refer to the User's Guide for how to pull out the Server from the rack. 4.10.1 Removal or Installation of Rear Access Cover 1.

  • Page 101: Removal Or Installation Of Front Access Cover

    4.10.2 Removal or Installation of Front Access Cover This description in this subsection applies only to the Server mounted on the 140Rd-4 chassis. 1. [140Rd-4 chassis] After removing the rear access cover, remove the screws (2) fixing the front access cover. Then slide the front access cover to the rear direction and lift the cover to remove it from the Server.

  • Page 102: Fan Replacement

    4.10.3 Fan Replacement The fans in the Server can be replaced even if the power is turned on (hot-swap replaceable). The system can be operated if a single fan is defected (redundant feature). However, replace the defected fan as soon as possible. [140Rd-4 chassis] 1.
  • Page 103 [Standard HDD cage side in 140He chassis] 1. Remove the rear access cover from the Server. 2. Remove the screws (2) fixing the fan cover and slide the cover to the rear direction to remove it. Fan cover fixing screw (x2) 3.
  • Page 104 [Additional HDD side in 140He chassis] 1. Remove the rear access cover from the Server. 2. Remove the fan with the corresponding error lamp lit amber from the Server and install a new fan. 3. Make sure that the error lamp is off, and install the rear access cover on the Server.

  • Page 105: Replacement Of Power Cage Or Power Bp

    4.10.4 Replacement of Power Cage or Power BP The figure shows the Server mounted on the 140Rd-4 chassis. The Server on the 140He chassis is different only in that it is mounted longitudinally. The replacement procedure is the same for both servers, except when specified otherwise.
  • Page 106 5. Remove the front access cover (only for the Server on the 140Rd-4 chassis). 6. Loosen the captive screws (2) fixing the fan cage and lift the cage to remove it from the Server. Lift the fan cage to remove it. Thumb screw (×2) 7.
  • Page 107 8. After pulling up the ejectors on the power cage, lift the power cage to remove it from the Server. Ejector 9. To replace the power BP, remove the screws (7) to remove the power BP from the power cage. 10.
  • Page 108 * Jumper switch on power BP Jumper switch location Short: 140Rd-4 chassis (Rack) Open: 140Hessis (Tower) The jumper switch on a power BP of a maintenance device is short-circuited at the shipment from the factory. If the power cage containing the power BP is installed in the Server on the 140He chassis (tower), remove the jumper switch to make the power BP open.

  • Page 109: Replacement Of Management Lan Board Or I/O Board

    4.10.5 Replacement of Management LAN Board or I/O Board The figure shows the Server mounted on the 140Rd-4 chassis. The Server on the 140He chassis is different only in that it is mounted longitudinally. The replacement procedure is the same for both servers, except when specified otherwise.
  • Page 110 The Server adapts the electronics bay structure. Accordingly, to remove the I/O Board, first remove the electronics bay from the Server. [Electronics bay] 1. After making sure that the power of the server is off, remove the AC cables from all the power units.
  • Page 111 5. Remove the screw (1) fixing the management LAN board on the rear of the Server. Then remove the management LAN board. Management LAN board fixing screw (×1) 6. Disconnect the SCSI cables on the I/O Board. The number of SCSI cables varies depending on the system configuration. Remove all the SCSI cables connected to the I/O Board.
  • Page 112 7. Remove the screws (2) fixing the electronics bay on the rear of the Server. Electronics bay fixing screw (×2) 8. Release the lock of the ejector at each of the left and right ends and lift both ejectors at the same time.
  • Page 113 Lift ejectors on both sides. The electronics bay moves slightly backward. 9. Hold the frame of the electronics bay and slide the bay in the rear direction to locate it at the position shown in the figure below. Then hold the electronics bay with both hands to lift it slowly as shown in the figure on the next page.
  • Page 114 Hold the electronics bay with both hands, then lift it to remove from the chassis. 10. Remove the battery cable from battery connector. Onboard RAID battery (BatteryModule+Board） Remove the cable from the battery connector...
  • Page 115 11. Remove the battery and DIMMs for the onboard RAID installed on the I/O Board. Remove the screws (3) fixing the battery for onboard RAID and lift the battery module (containing the battery and printed-circuit board) to remove it from the I/O Board. Remove the locks at both ends of the socket holding the DIMM for onboard RAID and pull up the DIMM module to remove it from the I/O Board.
  • Page 116 12. Remove all the initiators in the PCI slots on the electronics bay. Remove the initiator lock appearing on the rear of the electronics bay. Then pull out the initiators to remove them. Insulator (plastic plate) Insulators locks (indicated by circles) 13.

  • Page 117: Replacement Of Additional Hdd Cage Or Scsi-Bp (8 Hdds) On 140He Chassis

    4.10.6 Replacement of Additional HDD Cage or SCSI-BP (8 HDDs) on 140He Chassis Notes: To replace the additional HDD cage or SCSI-BP (8 HDDs), remove the HDDs installed in the additional HDD cage from the Server. Before the replacement, always back up the RAID configuration information. After the replacement, insert the HDDs into the original slots without changing the installation positions.
  • Page 118 5. Remove the fan box for additional HDDs. Remove the screws (2) fixing the fan box to remove it. Fixing screw (×2) Additional HDD cage fan box 6. Remove all the cables connected to the SCSI-BP. 7. Remove the HDD cage fixing screws (3 in all) on the front of the Server or the bottom of the HDD cage.
  • Page 119 Fixing screw (×1) 8. Slide the HDD cage in the rear direction to remove it from the Server. NOTE: Slide the HDD cage slowly so that no cables can be caught while the cage is removed.
  • Page 120 9. Remove the SCSI-BP fixing screws (9) on the HDD cage to remove the SCSI-BP. 10. Install a new SCSI-BP in the Server in the reverse procedure.

  • Page 121: Replacement Of Additional Hdd Cage Or Scsi-Bp (8 Hdds) On 140He Chassis 101 4.10.7 Replacement Of Scsi-Bp (5Hdd/3Hdd) On 140Rd-4 Chassis

    4.10.7 Replacement of SCSI-BP (5HDD/3HDD) on 140Rd-4 Chassis Notes: To replace the SCSI-BP, first remove all the HDDs from the Server. Before the replacement, always back up the RAID configuration information. After the replacement of the SCSI-BP, insert the HDDs into the original slots without changing the installation positions.
  • Page 122 6. Release the lock of the ejector at each of the left and right ends of the HDD cage and lift both the ejectors at a time. Release the lock of the ejector at each of the left and right ends and lift both the ejectors at a time.
  • Page 123 7. Lift the HDD cage upward to remove it from the Server. 8. Remove the screws (12) fixing the HDD cage or SCSI-BP to remove the SCSI-BP from the SCSI cage. HDD cage SCSI-BP 9. Install the SCSI-BP in the reverse procedure. While the SCSI-BP is connected to the Connect Board by using the ejectors, check the secure installation of the HDD cage in the Server so that no connector pins risk being bent or that no cables risk being caught.

  • Page 124: Replacement Of Scsi-Bp(5Hdd) On 140He Chassis

    4.10.8 Replacement of SCSI-BP(5HDD) on 140HE Chassis Notes: To replace the SCSI-BP, first remove all the HDDs from the Server. Before the replacement, always back up the RAID configuration information. After the replacement of the SCSI-BP, insert the HDDs into the original slots without changing the installation positions.
  • Page 125 5. Remove all the cables connected to the SCSI-BP and do steps 5 to 8 in Subsection 4.10.7 above. Ejector 6. Install a new SCSI-BP in the reverse procedure.

  • Page 126: Replacement Of Main Board Or Connect Board On 140Rd-4 Chassis

    4.10.9 Replacement of Main Board or Connect Board on 140Rd-4 Chassis 1. Make sure that the power of the Server is off, and disconnect the AC cables from all the power units. 2. Remove the Processor and Memory Boards from the Server. 3.
  • Page 127 [Removed Main and Connect Boards] Connect Board Main Board 8. Remove the screws (2 at each of the left and right sides) fixing the Connect Board and pull out the board from the Main Board. [Pull-out Connect Board] 9. Do the reverse procedure for the installation. While the Connect Board is connected to the Main Board, check that no connector pins risk being caught.

  • Page 128: Replacement Of Main Board Or Connect Board On 140He Chassis

    4.10.10 Replacement of Main Board or Connect Board on 140He Chassis 1. Make sure that the power of the Server is off, and disconnect the AC cables from all the power units. 2. Remove the Processor and Memory Boards from the Server. 3.
  • Page 129 [Removed Main and Connect Boards] Connect Board Main Board 7. Remove the screws (2 at each of the left and right sides) fixing the Connect Board and pull out board from the Main Board. [Pull-out Connect Board] 8. Do the reverse procedure for the installation. While the Connect Board is connected to the Main Board, note sufficiently that any connector pins may not be caught.

  • Page 130: Replacement Of Battery Of Dimm For On-Board Raid

    4.10.11 Replacement of Battery of DIMM for On-board RAID Before replacing the battery or a DIMM, make sure that the +2.5 VDC output lamp on the I/O Board is off if the AC cables are disconnected from the Server. If the lamp is on, turn on the DC power of the Server once and run the POST before the replacement.
  • Page 131 [Procedure of checking battery charging count] 1. Checking using the Windows event viewer Start Windows to display the event log (application) of the event viewer on the screen. Find the latest log of source "MegaServ.log" and event "5105" from the displayed log list. Displaying the detailed event information allows the following screen to be displayed.
  • Page 132 [Replacement] 1. Make sure that the power of the Server is off, disconnect the AC cables from all the power units and remove the rear access, front access and PCI access covers. On the 140He chassis, also remove the fan cover from the Server. 2.
  • Page 133 4. Pull out the cable from the removed battery (to prevent improper contacts). 5. Remove the studs attached to the new battery that will be installed in the Server. There are three studs, each of which is fixed to the battery with screws. Remove the screws to remove the studs from the battery.

  • Page 134: Replacement Of Pci Board

    6. Connect the cable to the new battery that will be installed in the Server. Note that the connector cannot be inserted incorrectly. 7. Fill in the replacement date on labels (2) included in the package for maintenance devices. Put one of the labels on the battery. Put the other label near the nameplate of the Server (over the old onboard RAID battery label.) 8.

  • Page 135: Jumper Settings

    4.11 Jumper Settings The jumper pins in the Server are located on the I/O Board and Power-BP. The jumpers and their setting values are described below. [I/O Board: G7HRH] 8 10 10 12 Location: JP2 Location: JP3 Location: JP4...
  • Page 136 <Settings of jumpers on I/O Board (G7HRH)> [Location: JP2] Function name Default Remarks BMC Boot BlockWrite Enable Open FRB3 Timer Disable Open BMC Force Update Open BMC DNS Setting Clear Enable Open 9-10 Test LED Enable Open 11-12 (Not used) Short [Location: JP3] Function name...
  • Page 137 <Settings of jumpers on Power-BP (G7HMM)> Jumper switch location (Location: P8) Short: 140Rd-4 chassis (Rack) Open: 140He chassis (Tower)

  • Page 138: System Bios

    System BIOS BIOS SETUP When the power of the Server is turned on, POST is executed to display a full screen logo (default BIOS SETUP settings). If an error is detected during the execution of POST, the test execution screen appears instead to indicate the error. The screen switching can be modified by the ESC key or the setting of BIOS SETUP.

  • Page 139: Ras Function

    RAS Function Logging When an event (including fan fault, excess temperature, abnormal voltage, memory error, and internal detection error) occurs, the system provides firmware logging and lights amber the corresponding LEDs. Further, ESMPro views the log to make proper troubleshooting. Memory Degrading Operation The system is designed to be operable under memory degrading.

  • Page 140: Remote Management Function

    Remote Management Function The Baseboard Management Controller (BMC), the system management LSI normally installed in the Server, can be used to monitor the status of internal hardware including power supplies, fans, and temperature. In addition, the Server can be managed remotely through a management network to provide hardware status monitoring and KVM (keyboard, video, and mouse) control.

  • Page 141: Troubleshooting

    Troubleshooting When a fault occurs, it is indicated in several ways. Take the proper action against a fault depending on each of the indications. "Troubleshooting" in the User's Guide of the Server includes check lists on faults. See the checklists to help you. Take the action described in the item related to the fault that occurred, if any.

  • Page 142: Fan

    8.2.1 FAN5 Fault lamp FAN4 Fault lamp FAN6 Fault lamp Fan 5 Fan 4 Fan 6 Fan 1 Fan 3 FAN3 Fault lamp FAN1 Fault lamp FAN2 Fault lamp Fan 2 Fan 3 Fan 6 Fan 2 Fan 8 Fan 5 Fan 1 Fan 4 Fan 7...

  • Page 143: Memory Board And Dimm

    8.2.2 Memory Board and DIMM Memory board slot #1 Memory board slot #2 Memory board slot #4 Memory board slot #3 Memory board slot #1 Memory board slot #2 Memory board slot #4 Memory board slot #3 DIMM slot #4 DIMM slot #3 DIMM slot #2 DIMM slot #1...

  • Page 144: Processor And Vrm

    8.2.3 Processor and VRM Processor #1 Processor #2 Processor #4 Processor #3...

  • Page 145: Post Error Messages

    POST Error Messages When the power of the server is turned on, POST (Power On Self-Test) automatically runs to check the I/O board, memory board, processor, keyboard, and mouse. When POST detects an error, it displays an error message on the display unit screen. (Some error messages are displayed along with the action to be taken.) If the error message listed in the table is displayed on the screen, take a measure according to "Action"...
  • Page 146 On-screen message Action 0280 Previous boot incomplete - Default The system will start with "Uncached" state. configuration used Start BIOS SETUP to reconfigure the system. 02B0 Diskette drive A error Check the FDD cable connection. Replace the FDD. Replace the FDD cable. Replace the CD/FD board.
  • Page 147 On-screen message Action 0B00 Rebooted during BIOS boot at post Replace the I/O board. Code 0B1B PCI System Error on Replace the I/O board. Bus/Device/Function Replace the PCI board. 0B1C PCI Parity Error on BUS/Device/Function 0B22 Processors are installed out of order. Replace the processor.
  • Page 148 On-screen message Action 0B74 The error occurred during voltage Replace the I/O board. sensor reading 0B75 System Voltage out of the range Check the system event log to identify the voltage sensor which has detected the out-of-range voltage. 0B78 The error occurred during fan sensor Replace the I/O board.
  • Page 149 On-screen message Action 0BC0 POST detected startup failure of Check the CPU installation. CPU#1 Replace the CPU. 0BC1 POST detected startup failure of Replace the processor board. CPU#2 Replace the I/O board. 0BC2 POST detected startup failure of CPU#3 After replacement, start SETUP and 0BC3 POST detected startup failure of execute [Processor Retest].
  • Page 150 On-screen message Action 8132 Mismatch DIMM detected in DIMM group #3 8133 Mismatch DIMM detected in DIMM group #4 8134 Mismatch DIMM detected in DIMM group #5 8135 Mismatch DIMM detected in DIMM group #6 8136 Mismatch DIMM detected in DIMM group #7 8137 Mismatch DIMM detected in DIMM...
  • Page 151 On-screen message Action 8300 Secondary BIOS is corrupted Update the system with the latest BIOS. Replace the I/O board.

  • Page 152: Beep Codes

    Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-3 indicates 1 beep, pause, 3 beeps, pause, 1 beeps, pause, and 3 beeps notifying that the keyboard controller error.
  • Page 153 voltage drop and the system is restarted. This is not an error.

  • Page 154: Operation Of Battery And Dimm For Onboard Raid

    8.5 Operation of Battery and DIMM for Onboard RAID 8.5.1 Error Indication by POST The information on onboard RAID is normally indicated by POST as follows: LSI MegaRAID BIOS Version XXX (Build XXX XX XXXX) Copyright(C) 2005 LSI Logic Corp. HA-X (Bus XX Dev XX) MegaRAIS SCSI 320-2E Standard FW XXXX DRAM = 256MB (SDRAM) Battery module is present on adapter...

  • Page 155: Battery Status Check By Megaraid Configuration Utility

    8.5.3 Battery Status Check by MegaRAID Configuration Utility Starat the MegaRAID Configuration Utility and select [Objects]→[Adapter]→[Battery Information]. Then the battery status appears as follows. Item Meaning Indication Action Back Up Presence of PRESENT None Module battery module ABSENT Check the installation of the battery module.

  • Page 156: Error Messages In Remote Management

    8.6 Error Messages in Remote Management While the remote management is used, error messages may appear on the management PC at the occurrence of an error. This section lists the error messages and the actions taken against the errors. [Fatal error] Error message Action Fatal error.
  • Page 157 Error message Action The RMCP+ session is After checking the network environment, retry the closed. operation. If the operation fails several times, replace the Management LAN Card. If the error still occurs, The RMCP+ session is replace the I/O Board. established unsuccessfully.
  • Page 158 [Errors no remote KVM console] Error message Action The remote KVM console is After checking the network environment, retry the invalidated unsuccessfully. operation. If the operation fails several times, replace the Management LAN Card. If the error still occurs, The remote KVM console is replace the I/O Board.
  • Page 159 [Errors on maintenance/replacement device information (FRU) display] Error message Action The DRU is acquired This may be caused by network congestion. Retry unsuccessfully. the operation. If the operation fails several times, replace the Management LAN Board. If the error still occurs, the BMC may be defected.
  • Page 160 Error message Action The domain name is illegal. The domain name can only accept alphanumeric characters, "-" (minus sign) and "_" (underscore). It should be up to 256 characters. The SMTP server address is The SMTP server address should be up to 256 too long.
  • Page 161 Error message Action The firmware is erased unsuccessfully.
  • Page 162 Error message Action The format version is not The update file may be broken. Get the update file supported yet. again. The update image file is read unsuccessfully. The firmware is updated Retry the operation. If the operation fails several unsuccessfully.

  • Page 164: Other Notes (Restrictions)

    Other Notes (Restrictions) The USB connectors on the front of the Server are applicable only to USB1.1 but not to USB2.0. Connect USB2.0 corresponding devices to the USB connectors on the rear of the Server. Connecting a USB2.0 corresponding device to a USB connector on the front of the Server may cause an error to occur.

  • Page 165: Saving/Restoring Product Information When Replacing The I/O Board

    Saving/Restoring Product Information when Replacing the I/O Board 10.1 Overview The product information (e.g., model name and N code) of the server and chassis information (e.g., chassis type and designation number) is recorded in the non-volatile memory of the I/O board. Product information and chassis information suitable for the server is recorded at shipment.

  • Page 166: Details

    10.2.3 Details <Before replacing the I/O board> 11. Start EXPRESSBUILDER, and select [Tool] → [Off-line Maintenance Utility]. 12. Select [System Information Management]. The window shown below appears. System Information Management Save Save RMC Data Administrator Menu Return to the previous menu 13.
  • Page 167 4. Press Enter. The messages shown below appear. Administrator Menu A password is necessary to use the Administrator Menu. Input the Maintenance Staff's password. Password-> Press the ESC key to exit. 5. The password for administrators is "CENVRAM." The password can be entered in either uppercase or lowercase.
  • Page 168 8. Insert the floppy disk containing the backup copy into the floppy disk drive, and press Enter. Restoration starts. The message shown below is displayed during restoration. Restore (after exchange of the Mother Board) Restoring now. Please wait... 9. When the window shown below appears, the restoration is complete. Press ESC. Restore (after exchange of the Mother Board) : Result = Normal End Data Name Device...
  • Page 169 13. The restoration starts. The message shown below is displayed during restoration. Restore RMC Data Restoring now. Please wait... 14. Once the restoration is complete, the window shown below appears. Restore RMC Data Restoring successfully completed. Confirm:[Enter] 15. Press Enter to exit. The system will restart.

  • Page 170: Restoration Procedure 2 (With No Backup Copy)

    10.3 Restoration Procedure 2 (With No Backup Copy) 10.3.1 Overview After replacing the I/O board, start the Off-line Maintenance Utility, and enter the product information and chassis information in manual mode to update values. The RMC data (remote management data) must be restored in manual mode by the remote management feature of the OS. 10.3.2 Requirement EXPRESSBUILDER CD-ROM...
  • Page 171 5. The password for administrators is "CENVRAM." The password can be entered in either uppercase or lowercase. Enter the password. The window shown below appears. Administrator Menu Restore (after exchange of the Mother Board) Restore RMC Data Customize Product/Chassis Information Return to the previous menu 6.
  • Page 172 9. Check the following items for correct values: – Chassis Type, Chassis Part Number, Chassis Serial Number, and Chassis Characteristics If finding any incorrect value, correct it from the keyboard. Position the cursor to the target item to reverse, and press Enter. You can enter (correct) the value. The default values for the server are shown below.

  • Page 173: Maintenance Parts

    Maintenance Parts 11.1 Specification Number of Maintenance Parts Basic Processing Unit Models: CPU model CPU Frequency CPU Cache Maintenance part without CPU 3,16GHz Cranford 243-411447-4340 3,66GHz 2,83GHz 140Rd-4 Potomac 3,0GHz 243-411447-4650 3,33GHz 2,66GHz 2*1M Paxville 8004170000+8004350000 3,0GHz 2*2M Models: CPU model CPU Frequency CPU Cache Maintenance part without CPU...
  • Page 174 Additional Memory Backboard Product P/N AVL Memory Board 243-411449-2200 Additional Memory Board Memory size P/N AVL 6967800000 512 Mb 6967960000 6968090000 6967820000 1024 Mb 6967970000 6968100000 2048 Mb 6968120000 USB Floppy Disk Drive, 140Rd-4 only Product P/N AVL 6953520000 USB FDD 6849180000...

  • Page 175: Maintenance Parts List

    11.2 Maintenance Parts List Server 140He 140Rd-4 Description Cranford Potomac Paxville Cranford Potomac Paxville Remarks 140HE RD-4 MEMORY BOARD DG7HMG Memory Board 140HE RD-4 FDD/CDROM RBD 7HMJ 140HE RD-4 SCSI BRIDGE DG7HMK 140HE RD-4 MAIN BP DG7HML 140HE RD-4 POWER BOARD DG7HMM 140HE RD-4 SWITCH BOARD DG7HMN 140HE RD-4 IO FRT BRD DG7HMP 140RD-4 PCI MAIN BOARD DG7HRH...
  • Page 176 140HE BAREBONE POTOMAC Without CPU 140HE RD-4 GIBSON BASE CBL SET Gibson cable set 140HE GIBSON SHIGA CABLE SET 140He specific cables 140HE RD-4 256M FOR RAID CTRLR Cache for Onboard Raid Ctrler 140HE RD-4 INTRUSION SWITCH Intrusion Switch Assy 140HE RD-4 SCSI U320 CBL 10CM SCSI Jumper cable 140HE RD-4 A-BMC CABLE...
  • Page 177 N8541-07 Additional HDD cage with 3.5-inch device bay (140Rd-4 only) Level Item Number Item Description 243-411450-1070 140RD-4 CAGE W/ DEVICE BAY 243-651964-001 SCSI BP FOR 5'25 DEV (G7HRL) 8000270000 140HE OPTIONAL SCSI FAN 804-062902-115 140HE ICMB SCSI CABLE 804-063107-565 140HE ADD ON SCSI CABLE 804-063223-001 140HE SCSI TAPE CABLE 804-063224-027...
  • Page 178 6967960000 6968090000 6967820000 1024 Mb 6967970000 6968100000 2048 Mb 6968120000 USB FDD: 140Rd-4 only Product P/N AVL 6953520000 USB FDD 6849180000...

  • Page 179: Appendix

    Appendix 12.1 Available PCI Boards The table below shows the optional devices and their available slots. PCI Express PCI-X Product name Bus A Bus B Bus C Bus D Bus E Bus F 32-bit/33MHz 64-bit/100MHz Slot size Full-height PCI board type x8 socket 3.3V Available board size...

  • Page 180: Available Options

    12.2 Available Options Refer to the latest Product Information, Technical Guide, and System Configuration Guide for options available for the server.

  • Page 181: Block Diagram

    12.3 Block Diagram...
  • Page 182 This page is intentionally left blank.
  • Page 183 This page is intentionally left blank.

This manual is also suitable for:

Express5800/140rd-4

Table of Contents