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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
2. If you need assistance?..
Performance
problems
often
result from little things
Call Whlrlpool
COOL-LINE@ service
asslstante
tele-
you can find and fix yourself
without
tools of any kind.
phone
number.
Dlal free from anywhere
In the U.S.:
If your retrlgerator
will not operate:
I-800-253-1301
l
Is the electric
cord
plugged
into a live circuit
with
and talk with one of our trained
Consultants.
The Con-
proper
voltage?
(See page
4.)
sultants
can instruct
you in how to obtain
satisfactory
l
Have you checked
your home's
main fuses or circuit
operation
from your appliance
or, if service
is neces-
breaker
box?
sary, recommend
a qualified
service
comoanv
in vour
area.
l
Is the Refrigerator
Control
ON?
If there
Is a mltllng
or jlngllng
nolse
or untamlllar
sounds:
3.
If you need service%.
a nationwide
network
Whirlpool
has _ ._.. -.
.--
-
-
7 of franchtsed
TECH-CARE@ service
companies.
TECH-CARE
service
technicians
are tralned
to fulfill the
product
warranty
and provlde
after-
8, anvwhere
In the United
States. To lo-
sounds. You may be hearing
air flowing
from the fans,
timer clicks
for the defrosting
cycle,
or defrost
water
draining
in the defrost
pan.
warranty
servlce
cate
TECH-CARE service
in your area,
call our COOL-
If your Ice maker
will not operate:
LINE service
assistance
telephone
number
(see Step 2)
l
Has the freezer
had enough
time to get cold?
With a
or look in yourtelephone
directory
Yellow Pages under:
new refrigerator,
this might take overnight.
APPLIANCES- nolJSE"OLD-
ELECTRICAL APPLIANCES-
* Is the signal
arm ON...in the down
position?
MAJOR-SERVICE
A REPIIR
YAJOR - REPAIRING
A PAFITS
OR
WHIRLPOOL APPLIANCES
W"lRLPwL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEOTECHXAAESEWICE
SERWCE
COMPAN,L
II.....
XVZSEWICECO
XYZSERVICECO
123MAPLE
999-m
123MAPLE
OR
WASHlNG YACNIYES. DRlERS
L IRONERS- sERvlC,NG
WHIRLPOOL APPLIANCES
~RANCHISEDTECH-CA.RE.P--""'
SERWCE Cm4
XVZSERWCECO
123MAPLE
l
Is something
on top or behind
the refrigerator
making
noise when the refrigerator
is running?
. New
features
on your
new
refrigerator
make
new
l
Is the water valve turned
on? Is water getting
to the ice
maket?
If there Is water
In the defrost
pan:
l
This is normal
in hot, muggy
weather,
The pan can
even be half full. Make
sure the refrigerator
is level so
the pan does not overflow.
If the light does not work:
l
Have you checked
your home's
main fuses or circuit
breaker
box?
l
Is the power
supply
cord
plugged
into a live circuit
wlth the proper
voltage?
(See page
4.)
4. If you have a problem%.
If a bulb Is burned
out:
Call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) and talk with one of our Consul-
* See instructions
for changing
light bulbs on page
8.
tants, or if you prefer, write to:
Use appliance
bulbs only.
Mr. Robert
Stanley
It the motor
seems to run too much:
Division
Vice President
l
Is the condenser
free of dust and lint?
Whirlpool
Corporation
- fl I
UUYS, VI ii iile
is warm, the motor naturally
2000 M-63
runs longer,
Benton Harbor,
Ml 49022
l
If the door has been opened
a lot, or if a large amount
of food
has been
put in, the motor
will run longer
to
5.
If you need FSP"
cool down
the interior,
replacement parts?. .
Remember:
Motor running
time depends
on different
FSP@ is a registered
trademark
of Whirlpool
Corpora-
things;
number
of door
openings,
amount
of food
tion for quality
parts.
Look for this symbol
of quality
stored;
temperature
of the room, setting
of the controls,
whenever
you
need
a replacement
part
for your
Your new refrigerator
may
be larger
than
your old
Whirlpool
appliance.
FSP replacement
parts
will fit
one so it has more space
to be cooled.
It also has a
right and
work
right, because
they are made
to the
regular
freezer
instead
of a frozen food compartment.
same exacting
specifications
used to build every
new
All this means
better
refrigeration
and
may
require
Whirlpool
appliance.
more running
time than your old one.
To locate
FSP replacement
parts in your area, refer to
Step 3 above
or call the Whirlpool
COOL-LINE service
assistance
number
in Step 2.
*If
you
must call
or write,
please
provlde:
model
number,
serial number,
date of purchase,
and a com-
plete
description
of the problem.
Thls Information
is
1
assistance.
15
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