Server Passes Post, But Does Not Function - HP ProLiant ML150 Operation Manual

Troubleshooting

Server Passes POST, but Does Not Function

If there is no error message, follow the steps in this section to troubleshoot the problem. If the
problem persists, contact your HP Customer Support provider or your reseller.
If there is no error message, follow these steps:
1. If you are an experienced user, verify the server is configured correctly in the (BIOS)
Setup Utility. To start the (BIOS) Setup Utility, boot or reboot the system and press the
Delete key when prompted.
2. If the server still does not work:
a. Power off the server and remove all external peripherals, except the monitor and
b. Test the server for normal operation now.
c. If the server still does not work, go to step 3.
3. If the server still does not work, turn off the monitor, the server, and all external devices,
and check the internal hardware, as follows:
a. Unplug the power cord and all telephone cables.
b. Remove the server's left side cover.
c. Verify all accessory boards are firmly seated in the respective slots.
d. Be sure all disk drive power and data cables are securely and properly connected.
e. Verify the mass storage configuration with the descriptions listed in Chapter 2 of this
f.
g. Replace the left side cover, and if necessary, use the lock to secure the cover on the
h. Replace the power cord and all of the cables.
i.
j.
k. Check for an error message.
4. Reboot the server.
5. Run the HP Diagnostics for Windows and verify the server's hardware integrity.
4-6
HP CONFIDENTIAL Codename: Stone Soup Part Number: 343329-001 Last Saved On: 8/14/03 10:25 AM
keyboard.
guide.
Verify all the DIMMs are HP DIMMs.
server.
Turn on the monitor.
Turn on the server.
HP ProLiant ML150 Server Operations and Maintenance Guide