HP ProLiant ML150 Operation Manual page 71

For general information on HP server products, refer to:
www.hp.com
and search for the specific product. These instructions do not generally cover third-party
components or devices. Refer to the documentation that comes with the third-party device for
diagnostic and troubleshooting information.
•
Be sure the HP server is properly configured. Many HP server problems are the result of
incorrect system and SCSI subsystem configuration settings.
•
Check the system BIOS Setup Utility by pressing the Delete key during the boot process.
•
Check the SCSI configuration or the disk array configuration by entering the controller's
setup utility.
•
Boot to the Startup CD for access to configuration tools to help setup the HP server.
•
If it is a network-related error, determine if the user has enough memory and hard disk
drive capacity. Run the diagnostics for the NIC. Consult with the network operating
system manual.
•
If it is a hardware error, follow the instructions to log users off the LAN and power down
the HP server. Reboot and watch for any POST error messages as the HP server goes
through POST then look up the error message in Chapter 5 of this manual. If the HP
server passes POST, the HP Server Diagnostics for Windows can be used to further test
the hardware.
•
Use the HP Server Diagnostics for Windows whenever possible to detect hardware
problems. Please refer to the HP ProLiant ML150 Server NOS Installation and Software
Guide for installation information on the HP Server Diagnostics for Windows.
•
Besides the HP Server Diagnostics for Windows, you can use the HP ML150 System
Monitor (MSM), which is a set of web-based management tools that can be used to
maintain and control the HP servers running Microsoft Windows. Please refer to the HP
ProLiant ML150 Server NOS Installation and Software Guide for installation information
on MSM.
HP ProLiant ML150 Server Operations and Maintenance Guide
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CAUTION: Always wear an antistatic wrist guard when working inside the HP server.
Troubleshooting
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