Canon PIXMA MX850 series Quick Start Manual page 153

Cause Action
Landscape credit card-sized paper
jammed inside the machine.
Landscape 4" x 6" / 101.6 x 152.4 mm
paper loaded in the Cassette jammed
inside the machine.
Do not load credit card-sized paper in the landscape orientation.
Remove the paper following the procedure below.
(1) Load a single sheet of the same paper in the Rear Tray in portrait orientation.
Do not load it in the landscape orientation.
(2)Turn off the machine.
(3)Turn on the machine.
The paper is fed and then pushes out the jammed paper as it ejects.
All print jobs in queue are canceled. Reprint if necessary.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon service representative.
Always load 4" x 6" /101.6 x 152.4 mm media in portrait orientation regardless
of the printing orientation.
Remove the paper following the procedure below.
(1)Turn off the machine, then open the Rear Cover.
(2) Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the
jammed paper, then pull out the paper folded in four.
(3)Close the Rear Cover, then turn on the machine.
Wait until the jammed paper is automatically ejected.
All print jobs in queue are canceled. Reprint if necessary.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon service representative.
Troubleshooting
149