Across three trays
This type of jam may occur if you are using legal-size print media in the trays or if you have a 250-
sheet drawer installed with other optional drawers.
1
Pull the tray out of the support unit. If only a short section of the print media is visible, do not
pull down to remove the print media.
2
Gently slide the tray back into the support unit.
3
Pull the tray out of the support unit that is above the tray you just closed.
4
Pull the print media either up or down. If it does not pull easily one way, try the other way.
5
Slide the tray back into the support unit.
Note: With this type of jam, there may be another jam under the print cartridge. Remove
the cartridge and any jammed print media, and then reinstall the cartridge.
24x Paper Jam Check Tray x
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