Scan Was Not Successful - Lexmark S400 Series User Manual

R
EVIEW THE TIPS FOR COPYING
U
SE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE
M
AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
CORNER
Partial copies or scans of documents or photos
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT
CORNER
S
ELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER
M O
AKE SURE THE RIGINAL

Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART THE COMPUTER
A
DD NETWORK PRINTERS THROUGH THE
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more
information, see the Edit Device List Help:
1
With the Scan Center application open, choose Browse Devices from the Device pop-up menu.
?
2
Click from the Edit Device List dialog that appears.
, ,
SCANNING AND IMPROVING PRINT QUALITY
S
IZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING
.
E D
DIT EVICE
Troubleshooting
L
IST DIALOG
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