•
"Paper jam in the duplex unit" on page 123
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"Paper jam in the ADF (selected models only)" on page 124
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"Paper or specialty media misfeeds" on page 125
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1
Press
to turn off the printer.
2
Check the paper tray or lift the scanner unit to check for jammed paper.
3
Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
4
Press
to turn the printer back on.
Paper jam in the paper support
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1
Press
to turn off the printer.
2
Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
3
Press
to turn the printer back on.
Paper jam in the duplex unit
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
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Troubleshooting
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