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Lexmark Optra™ SC 1275 5040-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Other trademarks are the property of their respective owners.
Notices and Safety Information References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, pro- gram, or service may be used.
Laser Advisory Label Label is inside printerl Class 1 Laser Statement Label Label is on back of printer. ix Service Manual...
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Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 825 gemäß...
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I prodotti laser di classe non sono considerati pericolosi. La stampante contiene al suo interno un laser di classe IIIb (3b) all’arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d’onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza...
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forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas. Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I.
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Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
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Laser-notis Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 825. Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på...
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Avís sobre el Làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 825. Els productes làser de classe I no es consideren perillosos.
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Chinese Laser Notice Korean Laser Notice Notices and Safety Information xvi...
This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
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Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen. •...
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Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição. • As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser...
1. General Information Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. After you complete the repair, perform tests as needed to verify the repair.
Abbreviations ASIC Application-Specific Integrated Circuit Customer Setup DRAM Dynamic Random Access Memory EEPROM Electrically Erasable Programmable Read- Only Memory Electrophotographic Process Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Local Area Network LASER Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode...
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Multi Purpose Tray When the paper take-up solenoid 1 (SL3) energizes, the transport motor (M2) drives the paper take-up roller via the paper take-up clutch. The paper take-up roller rotates one revolution. At the same time, the depressing cam rotates and releases the paper lift-up plate to feed the top sheet of paper.
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Second Cassette (Tray 1) When paper take-up solenoid 2 (SL7) energizes it rotates the paper take-up roller which feeds the top sheet of paper. Paper empty sensor 2 (PC11) detects paper in the second cassette. Paper near empty sensor 1 (PC10) detects when the number of sheets of paper in the tray becomes less than 50.
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Third Cassette Unit (Tray 2 Option) The third cassette is constructed in the same way as the second cassette. General Information 1-5...
Drum Cartridge Toner Full Detection The drum cartridge toner full board (PWB-D1), on top of the image transfer belt assembly, determines when the PC drum waste toner box is full. Waste toner full is detected by an LED (LED1) and a photo-sensor (PT1) on the PWB-D1.
Synchronizing Rollers The synchronizing rollers adjust any skewed paper transported from the paper take-up/feed section. The rollers match the leading edge of the image on the image transfer belt with the leading edge of the paper. The paper synchronizing sensor (PC1) detects when the leading edge of paper has reached the synchronizing rollers.
Paper Type Detection The overhead projection (OHP) sheet detect board (PWB-D2), con- sisting of an LED (LED1) and a photo sensor (PT1), determines whether transparencies or plain paper is being fed through the machine. When plain paper is feeding, the light from the LED reflects off the surface of the paper, and strikes PT1.
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When a sheet of OHP transparencies is feeding, the light from the LED passes through and PT1 receives no light. General Information 1-9...
Development Toner Empty / Toner Cartridge Detection Toner Empty Detection Light from the toner empty detection LED (LED1) on the toner empty/toner cartridge detecting board (PWB-B) is reflected by a mir- ror in the toner cartridge and received by photo sensor (PT1). The amount of light received by the photo sensor determines whether the toner is empty or nearly empty.
Toner Cartridge Detection Light from the toner cartridge detection LED (LED2) on the toner empty/toner cartridge detecting board (PWB-B) is reflected by the toner cartridge surface to the photo sensor (PT1). The toner cartridge is detected during warm up. AIDC Sensor and Erase Lamp Automatic Image Density Control (AIDC) The AIDC sensor detects the image density of the AIDC mark formed by toner on the PC Drum to determine proper charging bias...
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AIDC detection is done for each Color Toner Cartridge after the developing rack position initializes. 1-12...
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Erase Lamp Nineteen LEDs are placed in a row on the AIDC/Erase Lamp Board (PWB-C). Following developing, the surface of the PC Drum is exposed to light from these LEDs to neutralize negative the charge on the areas to which no toner has been attracted. General Information 1-13...
2. Diagnostic Information The diagnostic information in this chapter leads you to the failing part. Before you replace an entire assembly, determine if just the defective part is available in the parts catalog. Some diagnostic pro- cedures indicate the parts catalog location of the part to be checked by including the assembly number and reference number in paren- thesis.
• Avoid sites exposed to direct sunlight. Print Paper Checks • Be sure the recommended paper for this printer is being used. • Check the paper for dampness. Make a trial print with paper from a newly opened package, and check the result. Operator Error Message Table The operator panel messages are divided into three groups: Status, Attendance, and Service.
Line 1 Status Messages Status Message Action Ready The printer is ready to receive and process data. • Press <Menu> to take the printer out of Ready and enter the pri- mary menu selections. • Press Stop to take the printer offline.
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Status Message Action Waiting The printer has received a page of data to print, but is waiting until an End of Job or Form Feed command occurs or until additional data is received. The display shows the printer lan- guage on line 1 to the right of Wait- ing.
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Status Message Action Flushing Buffer The current print job is being dis- carded. This message is displayed when a PostScript job has an invalid opera- tor or if SmartSwitch is disabled. No button actions are possible while this message is displayed. Power Saver The printer is in Power Saver mode.
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Status Message Action Printing Font List The printer is processing a print font listing because Print Fonts is selected from the menu. When all the pages for a font listing format, the printer display changes to the Busy message as the pages print. •...
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Status Message Action Not Ready The printer is in the Not Ready state, which means it is not ready to Press Go receive or process data. This message displays when Stop is pressed during a print job. Press Go to take the printer out of the not ready state.
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Status Message Action Programming Disk The disk is being programmed. Fonts or macros are being written to DO NOT POWER OFF disk. No button actions are possible while this message is displayed. If information is written both to flash memory and to disk at the same time, the Programming Flash mes- sage is displayed.
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Status Message Action Files Will Be Lost. Go or Stop? This message is displayed when the Job Buffer Size is changed in the Setup Menu. The message indicates that the disk is about to be formatted to create the new job buffer partition. All disk files will be lost if this action continues.
Line 2 Messages Status Message Action Supplies Toner is low, or a tray is empty or missing. This message remains on the operator panel until the supply is replaced, or the tray is installed. If you are unable to clear the sup- plies message, see the “Supplies Status Messages”...
Supplies Status Messages Status Message Action Paper Tray Missing, Size • Check size paper indicator for damage and be sure it is inserted correctly. • Go to the “Sensor Service Check” on page 2-47, run the sensor size test and replace parts as neces- sary.
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Attendance Message Action Close Door Either the top door is open or the back door (fuser area) is open. Be sure the transfer belt assembly is installed. Check the actuators and do a conti- nuity check of interlock switch 1 (S2), interlock switch 2 (S3) and PH scat- ter switch (S5).
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Attendance Message Action 35 Res Save Off Deficient Mem- The printer lacks the memory needed to enable Resource Save. This message usually indicates that too much memory is allocated for one or more of the printer link buff- ers. • To enable Resource Save after this message is displayed, either install additional memory or set each link buffer to the Auto value.
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Attendance Message Action 39 Complex Page The amount of text, graphics, and print information on the page is very complex; therefore, the page may not print correctly. • Set Page Protect in the Setup Menu to On and send the print job again.
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Attendance Message Action 53 Unformatted Flash The printer detected an unformatted flash memory card during the power on process. Flash operations are not allowed until the flash is formatted. Try the following: • Format the flash memory card using Format Flash in the Tests Menu.
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Attendance Message Action 54 Serial Option x Error A serial interface error has been detected (framing or parity). This error usually indicates the serial link has not been set up correctly. x represents optional serial port 1 through 3. Press and hold Select and then press Return to determine the cause of the host interface error.
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Attendance Message Action 56 Serial x Port Disabled Data is sent to the printer across the serial port, but the serial port is dis- abled. When the serial error is dis- played, the reporting of other serial errors is suppressed until the menus are entered or the printer is reset.
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Attendance Message Action 58 Too Many Disks Installed You have installed more than one Hard Disk Option. The Hard Disk Option can be installed only in con- nector 3. Turn off the printer and remove the extra Hard Disk Option. 61 Defective Disk The printer detects a defective disk during power on, or during disk for-...
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Attendance Message Action 64 Disk In Wrong Slot The Hard Disk Option is installed in the wrong connector. The Hard Disk Option can be installed only in con- nector 3. 1. Power off the printer. 2. Remove the incorrectly installed disk.
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Attendance Message Action 8X Scheduled Maintenance The following messages appear to alert you that certain assemblies need replacing: 80 - Fuser Assembly and Second Transfer Roll Assembly 81 - Transfer Belt Assembly Press Go to clear the message. The status of the two maintenance items listed above will be displayed in the User Maint Menu.
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Attendance Message Action 83 Fuser or Coating Roll Miss- Open the back door and install the fuser assembly and the fuser coating roll. Close the back door. The message clears from the display when the door is closed. If it does not, the oil coating roller assembly sensor (PC3) could be failing.
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Attendance Message Action 84 PC Exhausted The photoconductor unit must be replaced to continue operating the printer. Open the top door and remove the photoconductor unit. Install the new photoconductor unit and close the top door. The cus- tomer replaces this part at pre- scribed intervals.
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Attendance Message Action Change <tray> The media in the tray is a different <Custom Type Name> size from the media detected by the <size> paper size sensor, or it is different <type><size> from the size that was set in the Paper Size or Paper Type menu items.
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Attendance Message Action Load <tray> The printer is requesting paper or <Custom Type Name> other print material from a source it <size> detects is empty. The display shows <type> <size> the following information: On line 1, <tray> indicates where the printer expects the printed mate- rial to be.
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Attendance Message Action Load Manual The printer is requesting paper or <Custom Type Name> other printer material to be fed man- <size> ually from the Multipurpose Feeder. <type> <size> The display shows the following information: On line 2: <Custom Type Name> Custom Type 1 through 3 is a user- defined name that was created with the MarkVision utility.
Attendance Message Action Insert <tray> This message is displayed when the printer needs to select print material from a missing tray. Often the mes- sage is displayed when a user removes a tray to refill it while a job is printing. <tray>is Tray 1 or Tray 2.
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Error Symptom or Message Action Power Supply Fan (M6) Fail- Go to the “Power Supply Cooling Fan Motor Service Check” on page 2-39. Suction Supply Fan (M7) Go to the “Suction Fan Motor Ser- Failure vice Check” on page 2-39. Printhead Cooling Fan Fail- Go to the “Printhead Cooling Fan Service Check”...
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Error Symptom or Message Action Emulation Error Contact Technical Support for assistance. Download emulation CRC failure Emulation Error Contact Technical Support for assistance. Download emulation out- dated. Time stamps indicate the download emulation and RIP code are incompatible. INA Failure Be sure the controller riser card and the INA are properly installed.
Symptom Table Symptom Action Blank copies when foils are run. Be sure OHP/Transparencies is selected in the operator menu. Machine fails to detect overhead projec- tion foils. Go to the “Sensor Service Check” on page 2-47. Replace the OHP sheet detec- tion board (PWB-D2).
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Symptom Action The toner cartridge rack does not detent • Check the rack detent on the when replacing toner cartridges or it left side of the rack. This makes an unusual noise. detent is released when the top cover is open. •...
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Symptom Action Power supply fan failure. Go to the “Power Supply Cooling Fan Motor Service Check” on page 2-39. Synchronizing/timing roller does not Go to the “Paper Jam Service rotate. Check” on page 2-35. Operator panel does not operate prop- Go to the Diagnostic Aids chap- erly ter and run the LCD and Button...
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Symptom Action Paper feed problems in the fuser and Go to the “Paper Jam Service delivery area. Check” on page 2-35. Paper jam message will not clear. Poor fusing Go to the “Image Quality Trou- bleshooting” on page 2-42. Toner scatter on front or back of paper Check the following: •...
Service Checks Fuser Service Check Action • Heater Be sure the heater lamp (H1) lights up when the Lamp (H1) power is turned on. (Open the rear door and acti- • Thermostat vate the rear door interlock to see the fuser lamp.) If (S4) the lamp does not light up, check for voltage •...
Developing Motor Service Check Action Rollers, Gears If the developing motor (M1) starts turning when a print cycle is initiated, check the rollers and gears for overload. Mechanical Check the voltage across CN15A-5 on the mechan- Controller ical controller board and GND. It should change Board (PWB- from 5 V dc to 0 V dc during a print cycle.
Image Transfer Belt Service Check Action Image Trans- Be sure the image transfer belt turns during a print fer Belt cycle, (check with the front cover removed). If it (replaced by does not, be sure the image transfer belt assembly customer) is installed correctly.
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Jam 200 The jam occurred at the paper pickup source before it reached the timing/synchronizing roller. Action • Actuator Go to the “Sensor Service Check” on page 2-47 • Synchroniz- and check the synchronizing/timing roll paper sen- ing Paper sor. If it is good, return to this check and continue. Sensor (PC1) •...
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Jam 201 The paper has stopped at the synchronizing roller, or has not reached the exit roller. Action Fuser Sensor Go to the “Sensor Service Check” on page 2-47 (PC9) and check the fuser sensor (PC9) and actuator. If it is working correctly, return to this check.
Jam 202 The paper has exited the fuser but not the printer. Action Fuser Sensor Go to the “Sensor Service Check” on page 2-47 (PC9) and check the fuser sensor (PC9) and actuator. If it is working correctly, return to this check. Paper Exit Go to the “Sensor Service Check”...
Printhead Cooling Fan Service Check Action • Printhead See if the printhead cooling fan motor (M5) rotates Cooling Fan when the power is turned on. If it does, replace the Motor (M5) mechanical controller board. If it does not, replace •...
AC Power Service Check Action Voltage Be sure the switch is on and the power cord is firmly plugged into the printer. Be sure the correct voltage is present at the outlet. Power Cord Check the power cord for continuity. •...
Marks on Paper Service Check If you have evenly spaced marks on the paper, measure the dis- tance between the marks and locate the symptom below. Check the assembly for dirt or damage and clean as necessary. Run a test print to verify the problem has been corrected.
Image Quality Troubleshooting Locate your symptom below, note the possible causes, and take the appropriate action. Be sure all associated connectors are plugged in correctly. Low Image Density Possible Cause Action Poor development Replace the high voltage assembly (HV1). Defective PC drum Replace the PC drum cartridge.
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Foggy Background Possible Cause Action Poor development Replace the high voltage assembly (HV1). Replace the mechanical controller board (PWB-A). The following are customer replace- able parts at prescribed intervals: Replace the toner cartridge. Replace the PC drum cartridge. Blank Print Possible Cause Action Dirty or damaged PC drum con-...
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Black Print If the PC drum cartridge has been replaced recently, check the con- tacts on the PC drum cartridge connector and all ground pins on the PC cartridge assembly. Possible Cause Action Incorrect laser exposure Replace the printhead. Replace the mechanical controller board (PWB-A).
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White and/or Black Lines and Bands Possible Cause Action Poor development Replace the toner cartridge. This is a customer replaceable part at pre- scribed intervals. Defective PC drum Replace the PC drum cartridge.This is a customer replaceable part at prescribed intervals. Incorrect charging Replace the PC drum cartridge.This is a customer replaceable part at...
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Toner Smudges on Back Side of Paper Possible Cause Action Incorrect charging Replace the high voltage assembly (HV1). Replace the mechanical controller board (PWB-A). Poor development Replace the high voltage assembly (HV1). Replace the mechanical controller board (PWB-A). Incorrect fusing Replace the fuser (customer replaces this).
Poor Color Reproduction Possible Cause Action Defective AIDC Replace the image transfer belt assembly (customer replaces this). Replace the mechanical controller board (PWB-A). Defective paper image transfer Replace the high voltage assembly (HV1). Replace the humidity sensor (HS1). Replace the mechanical controller board (PWB-A).
Diagnostic Aids Basic Printer Paper Passage Test This test determines whether the engine or controller card is failing. 1. Turn off the power switch and remove the controller card. 2. Load the multipurpose tray, 2nd cassette, or 3rd cassette with paper and turn on the power switch.
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Intermediate Menu, Printer Setting, or Top-Level Menu Printer Operation PRINT TESTS Tray 1 Tray 2 (if installed) MP Tray HARDWARE TESTS Clean Engine Sensor Test LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap Serial 1 Wrap (if available) Serial 2 Wrap (if available) Serial 3 Wrap (if available) INPUT TRAY TEST...
Intermediate Menu, Printer Setting, or Top-Level Menu Printer Operation Maintenance Menu 80 Maint Cnt 81 Main Cnt Reset 80 Maint Reset 81 Maint Error Log Display Log Clear Log EXIT DIAGNOSTICS Setting Printer Registration When you first enter the Registration menu, the Top margin sign/ value pair flashes.
Quality Pages This function causes the printer to print the Print Quality Test Pages. Once started, this operation cannot be canceled. All key presses are ignored while the Prt Quality Pgs Printing message is displayed. Clean Engine Test Use this test to perform a cleaning cycle on the engine specifically on the second transfer mechanism.
• P:###### represents the number of times the memory test has passed (finished successfully). Initially 000000 displays for ######. The maximum pass count is 999,999. • F:##### represents the number of times the memory test has failed (finished with errors). Initially 00000 displays for #####. The maximum fail count is 99,999.
Each time the test finishes, the screen is updated with the result. If the test passes, then the Pass Count increments by 1. However, if the test fails, then one of the following messages display for approxi- mately 3 seconds and then the Fail Count increments by 1. •...
Once the maximum pass count or fail count is reached, the test stops, the power indicator turns on solid, and the final test results display. Press Return or Stop to exit the test. Serial Wrap Tests This test uses a wrap plug to check the operation of the serial port hardware.
Once the maximum pass count or fail count is reached, the test stops, the power indicator turns on solid, and the final test results display. Press Return or Stop to exit the test. Input Tray Sensor Test This test determines whether or not the input tray sensors are work- ing correctly.
• SEN1 or SENSOR 1 refers to sensor 1 of the size sensing logic. • SEN2 or SENSOR 2 refers to sensor 2 of the size sensing logic. The MP FEEDER does not have any Size Sensing sensors therefore the test is only valid for Tray 1 or Tray 2. To exit the sensor test, press Return or Stop.
Quick Disk Check This check runs a disk test that performs a non-destructive read/ write on one block per track on the disk. The power indicator blinks while the test runs and the following mes- sage appears on the display: Quick Disk Test Testing...
Flash Test This test causes the file system to write and read data on the flash to test the flash device. The test destroys all data on the flash which is reformatted at the end of the test. Setting the Page Count Use this menu to reset the page count whenever you replace the engine card.
error number of 000. Occupied log entries contain the error number of the message displayed on the control panel. Clearing the Error Log To clear the error log, select the Clear Log operation from the ERROR LOG menu. The printer displays the following message: Clear Log =Yes Select Yes to confirm that you really want to clear the log.
3. Repair Information Precautions for Disassembly and Cleaning Observe the following precautions whenever you service the printer: • Be sure to unplug the printer from the outlet before attempting to service the printer. • To reassemble the printer, reverse the order of disassembly unless otherwise specified.
During Replacement: • Before you unplug connectors from the circuit boards, be sure the power cord has been unplugged from the power outlet. • When you remove a board from its conductive bag or case, do not touch the pins of the ICs or the printed pattern. Place it in position by holding only the edges of the board.
Precautions for Handling the Laser Equipment • When a service job needs to be performed in the laser beam path, such as when working around the printhead and the drum cartridge, be sure to turn the printer off first. • A highly reflective tool can be dangerous if it is brought into the laser beam path.
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1. Remove the outer covers and shield plate. 2. Adjust VR1 so that the registration gap is 4 mm. Turn VR1 on the mechanical controller board in the + direction to increase the gap and turn it in the opposite direction to make the gap smaller.
Rack Lever Solenoid Adjustment Make this adjustment whenever you remove and replace the rack lever or the rack lever solenoid. Loosen the 3 rack solenoid mounting screws and adjust the solenoid up or down so there are 4.5 mm between the solenoid plunger and the solenoid when the lever is detented into the toner cartridge rack.
Image Transfer Roller Removal 1. Open the Upper Unit. 2. Remove the Image Transfer Roller Unit. Drum Cartridge Removal 1. Open the Upper Unit. 2. Remove the Drum Cartridge.
Waste Toner Bottle Removal 1. Open the Upper Unit. 2. Remove the waste toner bottle. Image Transfer Belt Removal 1. Open the Upper Unit. 2. Remove the Drum Cartridge. 3. Remove the waste toner bottle. 4. Remove the Image Transfer Belt Unit. Be careful to not rotate the image transfer belt clockwise, as viewed from the right side of the printer.
Oil Coating Roller Removal 1. Open the rear cover. 2. Slide out the fuser. 3. Remove the fuser (2 screws). 4. Remove the oil coating roller (2 green knobs). Repair Information 3-9...
Heater Lamp Removal Do not touch the lamp surface with your bare hands. 1. Open the rear cover. 2. Slide out the fuser. 3. Remove the fuser (2 screws). 4. Remove the oil coating roller (2 screws). 5. Remove the misfeed clearing knob (1 screw). 6.
7. Pull the heater lamp out of the lamp holder from the misfeed clearing knob side. When you reinstall the lamp, position the voltage indication toward the misfeed clearing knob side. Printhead Removal 1. Remove the top cover. 2. Remove the printhead (2 connectors, 5 screws). Repair Information 3-11...
Paper Exit Removal 1. Remove the top cover and rear upper cover. 2. Slide out the fuser. 3. Remove the paper exit assembly (2 connectors, 4 screws). High Voltage (HV1) / Sub High Voltage Board (PWB-F) Removal 1. Remove the paper exit assembly. 2.
Shield Plate Removal 1. Remove the top cover, operator panel cover, rear upper cover, front right cover, and right cover. 2. Remove the shield plate (14 screws). Power Supply Removal 1. Remove the shield plate. 2. Remove the PU1 (5 connectors, 6 screws). Repair Information 3-13...
Mechanical Control Board Removal 1. Remove the shield plate. 2. Remove the mechanical controller board (22 connectors, 6 screws). Power Supply Frame Removal 1. Remove the shield plate. (Refer to section 3-12.) 2. Remove the power unit frame (7 screws). 3-14...
Printhead Frame Removal 1. Remove the outer covers. 2. Remove the power unit frame. 3. Remove the printhead unit cooling fan motor (1 connector, 2 screws). 4. Remove the printhead unit frame (2 connectors, 8 screws). Repair Information 3-15...
Mechanical Controller Board Frame Removal 1. Remove the Shield Plate. 2. Remove all the connectors from PWB-A (22 connectors). 3. Remove the PWB-A frame (4 screws). Paper Size/Cassette Detecting Board (PWB-E) Removal 1. Remove the power unit frame. 2. Remove the PWB-A frame. 3.
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2. Disconnect the three connectors. Remove the two ground wires and the air pipe. 3. Remove the toner collecting box holder (2 screws). 4. Remove the upper unit left support plate (1 screw). 3-20...
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5. Hold up the lever in the direction of the arrow, and release the hook of the spring. 6. Remove the upper unit left guide (3 screws). 7. Remove the one screw. Repair Information 3-21...
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8. Remove the E-ring. 9. Remove the upper unit right guide (3 screws). 3-22...
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10. Remove the upper unit. 11. Remove the upper unit right support plate. Repair Information 3-23...
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12. Remove the multipurpose tray. 13. Remove the paper take-up unit (1 connector, 4 screws). 3-24...
Suction Assembly Removal 1. Remove the image transfer roller. 2. Remove the paper exit. 3. Remove the fuser. 4. Remove all connectors from HV1 (9 connectors). 5. Remove all connectors from PWB-F (1 connector). 6. Remove the high voltage unit frame (8 screws). 7.
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8. Move the bushing of the suction assembly to the position shown. 9. Remove the suction assembly (1 connector). 3-26...
4. Locations Parts of the Printer 1. Paper Exit Tray 2. Power Switch 3. Top Door Latch 4. Front Cover 5. Control Panel 6. Multipurpose Tray 7. 250-Sheet Second Cassette (Tray 1) 8. 250-Sheet Third Cassette (Tray 2 Option) 9. 250-Sheet Third Cassette Assembly (Optional 2nd Drawer) Locations...
Parts of the Printer 10. Rear Cover Release Lever 11. Rear Cover 12. Interface Connector 13. Power Cord Socket 14. Toner Cartridge (1 of 4) 15. Image Transfer Belt Assembly 16. Image Transfer Roller Assembly 17. Photoconductor Cartridge 18. Waste Toner Bottle 19.
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1. Paper Empty Sensor 1 (PC5) 2. Paper Take-Up Roller 1 3. Paper Synchronizing Sensor (PC1) 4. Synchronizing Roller 5. Image Transfer Roller 6. Image Transfer Belt Unit 7. Image Transfer Belt 8. Drum Cartridge Toner Full Sensor Board (PWB-D1) 9.
Switches and Sensors Name Connector Function Power Turns the printer on or off Switch Interlock Detects the opening and closing of Switch 1 front cover. Interlock Detects the opening and closing of the Switch 2 rear cover. Thermostat When the fuser temperature runs abnormally high, shuts down power to the heating lamp (H1).
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Name Connector Function Paper CN13A-3 Detects there is no paper in the Empty empty multipurpose tray. Sensor 1 detected: H Toner Waste CN20A-2 Detects that a predetermined amount Bottle Full toner full of spent toner has been fed into the Sensor detected: H toner collecting box.
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Name Connector Function PC14 Paper CN18A-3 Detects when there are approximately Empty empty 50 sheets left in the 3rd cassette. Sensor 3 detected: L (Traty2) Fuser Detects if the fuser is plugged in. Locations...
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Symbol Name PWB-A Mechanical Control Board PWB-B Toner Empty/Toner Cartridge Detecting Board PWB-E1 2nd Paper Size/Cassette Detecting Board (Tray 1) PWB-E2 3rd Paper Size/Cassette Detecting Board (Tray 2) PWB-R Register Board Power Unit Developing Motor Transport Motor Rack Motor Power Unit Cooling Fan Motor Suction Fan Motor PC Drum/Image Transfer Belt Drive Solenoid Synchronizing Solenoid...
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Symbol Name Image Transfer Roller Position Sensor Rack Home Position Sensor Fusing Sensor PC10 Paper Near Empty Sensor 1 (Tray 1) PC11 Paper Empty Sensor 2 (Tray 1) PC12 Rack Lever Sensor PC13 Paper Near Empty Sensor 2 (Tray 2) PC14 Paper Empty Sensor 3 (Tray 2) Heater Lamp...
Electrical Components Symbol Name PWB-C AIDC/Erase Board PWB-D1 Drum Cartridge Toner Full Sensor Board PWB-D2 OHP Sheet Detect Board PWB-F Sub High Voltage Board High Voltage Unit P/H Cooling Fan Motor Waste Toner Collecting Bottle Detecting Switch Oil Coating Roller Unit Detecting Sensor 4-16...
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Electrical Components Symbol Name Paper Empty Sensor 1 Toner Waste Bottle Full Sensor Image Transfer Belt Position Sensor Paper Exit Sensor Temperature/Humidity Sensor 4-17 Locations...
5. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
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Part Units Description Number 1-38 12C0079 Stud 12C0080 Tray 12C0081 12C0082 Torsion Spring 12C0083 Right Cover 12C0084 Front Cover 12C0085 Top Cover 12C0086 Holder, Roll 12C0087 Label, T/C Setting 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins 12C0875 Parts Packet 3, Cable, Clip, Cover Parts Catalog...
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Part Units Description Number Right Frame 12C0089 Bracket 12C0090 Bracket 12C0091 Lever 12C0092 Tension Spring 12C0093 Bushing 12C0094 Lock Lever, Rack Base Frame 12C0096 Washer 12C0097 Lever 12C0098 Plate Spring 12C0099 Torsion Spring 12C0100 Guide 12C0101 Holder 12C0102 Shaft 12C0103 Lock Release Lever 12C0104 Label...
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Part Units Description Number 12C0129 Harness 12C0130 Shoulder Screw 12C0131 Reinforce Plate 12C0132 Label D/C Setting 12C0133 Ground Plate 12C0134 Lever 12C0135 Bracket 12C0136 Shaft 12C0137 Stopper 12C0138 Holder, Left 12C0139 Torsion Spring 12C0140 Torsion Spring 12C0141 Torsion Spring 12C0142 Lever 12C0143 Lever...
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Part Units Description Number 3-39 12C0167 Lever 12C0168 Tension Spring 12C0169 Gear 20/30T 12C0170 Torsion Spring 12C0171 Axle 12C0172 Harness 12C0173 Bracket 12C0174 12C0175 Cover 12C0176 Lock Lever 12C0177 Torsion Spring 12C0178 Right Frame 12C0179 Gear 39T 12C0180 Lever 12C0181 Torsion Spring 12C0182 Gear 20T...
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Part Units Description Number 4-38 12C0225 Lever 12C0020 Motor, (M1/M2), Developer, Transport 12C0226 Ground Plate 12C0227 Bushing 12C0228 Clutch Spring 12C0229 Flange 12C0230 Holder 12C0231 Cover 12C0033 Solenoid, (SL1), PC Drum/Image Transfer Belt Drive 12C0232 Reinforce Plate 12C0023 Motor, (M3), Rack 12C0920 Parts Packet 1, Screws 12C0890...
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Part Units Description Number 12C0233 Arbor 12C0234 Lever 12C0235 Holder 12C0236 Clutch Spring 12C0237 Gear 28T 12C0238 Bushing 12C0239 Tension Spring 12C0240 Roller, Upper, Timing 12C0241 Roller, Lower, Timing 12C0242 Bushing 12C0243 Lever, Left 12C0244 Cam, Left 12C0245 12C0246 Shaft 12C0247 Roll 12C0025...
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Part Units Description Number 12C0013 Image Transfer Belt Assembly 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins 12C0875 Parts Packet 3, Cable, Clip, Cover 5-25 Parts Catalog...
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Part Units Description Number Cleaner, Part of Image Transfer Belt 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins 12C0875 Parts Packet 3, Cable, Clip, Cover 5-27 Parts Catalog...
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Part Units Description Number 12C0385 Bushing 12C0386 Ring 12C0387 Holder 12C0388 Terminal 12C0389 Lever 12C0390 Torsion Spring 12C0391 Plate 12C0392 Gear 16T 12C0393 Sheet 12C0012 Transfer Roller-2nd 12C0394 Left Frame 12C0395 Gear 16T 12C0396 Gear 16T 12C0397 Tension Spring 12C0398 Lever 12C0399 Torsion Spring...
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Assembly 9: Transfer Roller (Cont) 5-30...
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Part Units Description Number 9-38 12C0420 Gear 26T 12C0421 Washer 12C0422 Torsion Spring 12C0423 Holder 12C0424 Lever 12C0425 Cam Gear 16T 12C0426 Gear 28T 12C0427 Gear 16T 12C0428 Right Frame 12C0429 Shaft 12C0014 ImageTransfer Roll Assembly, Also Included in Fuser (Supply Item) 12C0920 Parts Packet 1, Screws 12C0890...
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Part Units Description Number 12-1 12C0558 Cover, Upper 12C0560 Guide Plate 12C0563 Label 12C0564 Cover, Left 12C0572 Holder 12C0573 Cover, Right 12C0575 Fuser, 120 V, Includes Image Transfer Roll Assembly 12C0576 Fuser, 240 V, Includes Image Transfer Roll Assembly 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins...
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Part Units Description Number 13-1 12C0596 Knob 12C0610 Tube Lamp, (H1), 110 V 12C0611 Tube Lamp, (H1), 240 V 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins 12C0875 Parts Packet 3, Cable, Clip, Cover 5-41 Parts Catalog...
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Part Units Description Number 17-1 12C0723 Arbor 12C0724 Clutch Spring 12C0725 Holder 12C0726 Gear 24/36T 12C0727 Gear 52T 12C0728 Gear 20T 12C0729 Gear 44T 12C0730 Axle 12C0731 Bushing 12C0732 Shaft 12C0028 Solenoid, (SL7) 12C0042 Photo Interrupter, (PC10/11) 12C0733 Support 12C0072 Stopper 12C0735 Cover...
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Assembly 17: Second Cassette (Tray 1) (Cont) 5-52...
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Part Units Description Number 17-38 12C0756 Rack Gear, Right 12C0758 Lifting Plate 12C0759 Pressure Spring 12C0760 Gear 14T 12C0761 12C0762 Roller 12C0763 Guide, Right 12C0920 Parts Packet 1, Screws 12C0890 Parts Packet 2, Retainers, Pins 12C0875 Parts Packet 3, Cable, Clip, Cover 5-53 Parts Catalog...
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Part Units Description Number 19-1 12C0758 Lifting Plate 12C0761 12C0763 Guide, Right 12C0745 Cassette Body 12C0743 Guide, Left 12C0742 Lock Lever 12C0744 Rack Gear, Left 12C0747 Front Cover 12C0748 Label Paper Size 12C0749 Lever 12C0746 Label Paper Set 12C0752 Shaft 12C0750 Pressure Spring 12C0751...
Index flash test 2-58 frames 2 assembly 5-10 fuser assembly 5-38 fuser removal abbreviations fuser service check 2-33 ac power service check 2-40 fuser/exit assembly 5-42 adjustment procedures AIDC sensor and erase lamp 1-11 attendance messages 2-11 handling laser equipment handling PWBs with MOISICS handling the drum cartridge base sensor test...
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service checks 2-33 service error message table 2-26 oil coating roller removal setting printer registration 2-50 operator error message table setting the page count 2-58 operator menu disabled 2-48 shield plate removal 3-13 size sensing sensor test 2-55 start paper exit removal 3-12 status messages paper feed operation...
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PN 12C0855 01/98 Form You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
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UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE LEXMARK INTERNATIONAL INC DEPARTMENT D22A BUILDING 035-3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511-9954 | | | | | |...