Lexmark Pinnacle Pro901 Fax Manual
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Lexmark Pinnacle Pro901 Fax Manual

Fax getting started guide
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Fax Getting Started Guide
April 2009
www.lexmark.com

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Summary of Contents for Lexmark Pinnacle Pro901

  • Page 1 Fax Getting Started Guide April 2009 www.lexmark.com...

  • Page 2: Table Of Contents

    Contents IMPORTANT SAFETY INSTRUCTIONS...........3 Getting started..................4 Finding more information about the printer.......................4 Navigating menus using the printer control panel....................4 Setting up the printer to fax............5 Step 1: Connect the printer to the telephone line.....................5 Step 2: Check the dial tone..............................15 Step 3: Set your fax name and fax number........................16 Step 4: Set the printer to receive faxes automatically or manually..............16 Step 5: Set the number of rings............................16...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Connect the power cord to an electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

  • Page 4: Getting Started

    For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software CD, or on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users Click or Start.

  • Page 5: Setting Up The Printer To Fax

    Setting up the printer to fax Step 1: Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service. Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect the cable from the wall jack to the port of the printer.
  • Page 6 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the port of the printer. Remove the protective plug from the port of the printer, and then connect the answering machine to the port. Connected to different wall jacks To connect: Connect the cable from the wall jack to the...
  • Page 7 Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
  • Page 8 Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
  • Page 9 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port.
  • Page 10 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: Connect one end of a telephone cable to the port of the printer.
  • Page 11 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem.
  • Page 12 Connecting the printer to a non-RJ-11 wall jack To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack.
  • Page 13 If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer. Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the port of the printer.
  • Page 14 To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.

  • Page 15: Step 2: Check The Dial Tone

    Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.

  • Page 16: Step 3: Set Your Fax Name And Fax Number

    If you do not hear a dial tone, then review Step 1 or see the “Fax troubleshooting checklist” on page 20. Step 3: Set your fax name and fax number Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made.

  • Page 17: Step 6: Create A Contact List

    If you do not subscribe to Distinctive Ring If the printer is sharing the line with other devices, then set the printer to pick up on the greater number of rings. If the printer is connected to a dedicated fax line, then you can choose any number of rings that you want. From the printer control panel, navigate to Pick Up On: >...

  • Page 18: Sending Faxes

    Sending faxes Tips for sending faxes Before you send a fax: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass.

  • Page 19: Receiving Faxes

    Receiving faxes Tips for receiving faxes When receiving faxes: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off.

  • Page 20: Troubleshooting

    Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider.
  • Page 21 ECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax.

  • Page 22: Cannot Receive Faxes

    AKE SURE THAT THE REFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office.

  • Page 23: Cannot Run The Fax Software

    NCREASE THE RINGER VOLUME If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume so you can hear incoming faxes. AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it.

  • Page 24: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

This manual is also suitable for:

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