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Table of Contents
Troubleshooting
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Summary of Contents for Lexmark S510 Series
- Page 1 S510 Series Quick Reference Guide October 2012 www.lexmark.com...
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Page 2: Important Safety Information
For warranty returns, call 1-800-332-4120. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this... -
Page 3: Table Of Contents
Contents Contents Copying..................27 Tips for copying........................27 Important safety information............2 Making copies........................27 About your printer................5 Making a two‑sided (duplex) copy automatically...............27 Canceling copy jobs......................28 Finding information about the printer.................5 Minimizing your printer's environmental impact..............5 Scanning..................29 Printer models........................5 Tips for scanning.........................29 Printer features........................6 Scanning to a local computer.....................29 Setting up the printer......................6 Scanning to a flash drive or memory card................29... - Page 4 Contents Troubleshooting................46 Notices..................56 Edition notice........................56 Index....................57...
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Page 5: About Your Printer
Available on the Software and Documentation CD. • Recycle the product packaging. Available on the Software and Documentation CD and on the Lexmark Support Web site at • Recycle your old printer instead of throwing it away. http://support.lexmark.com. -
Page 6: Printer Features
About your printer Printer features Setting up the printer Depending on the model, your printer comes with features that will help you manage and accomplish Unpack the printer. printing and imaging tasks: • Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers. - Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation”...
- Page 8 About your printer If necessary, replace the preinstalled language sheet with another one. Raise the printer control panel until it clicks into place. Remove the preinstalled language sheet from the printer control panel. xxxx xx xxxxxxxx xxxx xx xxxxx xxxxxxxx xxxx xx xxxxxxxx xxxx xx xxxxx...
- Page 9 About your printer Use the paper guide adjustment lever to extend the paper guides. Close the paper feed guard. Extend the paper exit tray. Load paper. Notes: • Use the paper guide adjustment lever to adjust the paper guides. • Do not load more than 100 sheets in the paper support.
- Page 10 About your printer Confirm the language, and then press Language Selection Language Selection You have chosen English as the language for your Printer Are you sure? Make sure the printer is on. Set the country or region, and then press Country/Region Country/Region United States...
- Page 11 Later Get my printer ready to scan directly to my computer Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will I be missing if I don’t do this now?
- Page 12 About your printer Open the printer. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Notes: Note: The printhead moves to the cartridge installation position. • Insert the color cartridges first, and then the black cartridge. •...
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Page 13: Understanding The Parts Of The Printer
About your printer Understanding the parts of the printer Press to print an alignment page. Notes: • The alignment page prints. • Do not remove the page until printing is finished. The alignment page may take a while to print and will move in and out during the process. - Page 14 About your printer Use the Use the ADF tray Load original documents into the ADF. This is recommended for EXT port Connect additional devices (telephone or answering machine) to the scanning, copying, or faxing multiple-page documents. printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in your Note: Do not load postcards, photos, small items, or thin media (such country or region.
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Page 15: Using The Printer Control Panel
About your printer Using the printer control panel Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press Redial Display the last number dialed. Press the left or right arrow button to view the last five numbers dialed. -
Page 16: Using Flash Drives
About your printer Cancel • Cancel a print, copy, scan, or fax job in progress. Warning—Potential Damage: Do not touch any cables, • Clear current settings or error messages, and return to previous settings. any network adapter, any connector, the memory device, or the printer in the areas shown while actively Ethernet indicator Check the Ethernet connection status of your printer and access the network printing, reading, or writing from the memory device. -
Page 17: Ordering And Replacing Ink Cartridges
Open the printer. High‑yield magenta color cartridge 150XL 150XLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark S519 models Item... -
Page 18: Maintaining Ink Cartridges
Ordering and replacing ink cartridges Press the release tab, and then remove the used ink cartridge or cartridges. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap. - Page 19 Ordering and replacing ink cartridges If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles. Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints.
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Page 20: Using Shortcuts
Using shortcuts automatically sends the documents according to the selected settings. If he wants to send another copy Using shortcuts of the message, he simply enters the shortcut number again. Getting started What are shortcuts? During installation, a link will be provided for you to create shortcuts. If you were not able to create your A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the shortcuts during installation, then you may create the shortcuts through your printer software. - Page 21 Using shortcuts Modifying or deleting a shortcut Launch the shortcuts page, and then select a shortcut. Do either of the following: • Make the necessary changes, and then click Save Changes. • Click Delete. Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: >...
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Page 22: Using The Printer Software
Solaris SPARC 10, 9, and 8 • Solaris SPARC x86 10 The printer driver for this operating system is available only at http://support.lexmark.com. Supported operating systems Note: Information on additional operating system versions that are compatible with the printer may be The printer software requires up to 500MB of free disk space. -
Page 23: Using The Windows Printer Software
Scan a document and produce text that you can edit with a Applications > select your printer folder word‑processing program. Double‑click the application that you want to use. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. (referred to as Wireless Setup •... - Page 24 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...
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Page 25: Printing
Printing Navigate to: Printing Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Printing a document Click the Paper/Finishing tab, and then select a supported paper type. -
Page 26: Printing Photos From A Flash Drive
Printing Apps list > Run > type control printers > OK Portrait Landscape In Windows 7 or earlier Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. -
Page 27: Copying
Copying Press the left or right arrow button to select the number of copies. Copying From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection. -
Page 28: Canceling Copy Jobs
Copying Canceling copy jobs To cancel a copy job, press , and then press Scanning stops and the printer returns to the previous menu. -
Page 29: Scanning
Scanning Press the up or down arrow button to scroll to the scan option you want to set, and then press the Scanning left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make a selection. -
Page 30: Scanning To A Pdf
Scanning In Windows 7 or earlier In Windows 7 or earlier Click or Start. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Navigate to: Printer Home >... -
Page 31: E-Mailing
E-mailing Sending e-mail E-mailing Tips for e‑mailing Setting up the printer to e-mail • Make sure to enter your e‑mail account information and set up the SMTP server before sending an e‑mail. • Make sure the printer is connected to an Ethernet or wireless network before sending an e‑mail. Setting up the e-mail function If necessary, make sure the network is connected to the Internet for the printer to communicate with the SMTP server. -
Page 32: Setting Up The Printer To Fax
Setting up the printer to fax To connect: Setting up the printer to fax Connect the cable from the wall jack to the port of the printer. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) Tips for this setup: cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting •... - Page 33 Setting up the printer to fax Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service LINE LINE PHONE LINE To connect: Connect the cable from the wall jack to the port of the printer.
- Page 34 Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the To install a filter for the printer: telephone to receive the fax. Connect the line port of the DSL filter to the wall jack. •...
- Page 35 Setting up the printer to fax Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Scenario 4: Digital telephone service through a cable provider The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
- Page 36 Setting up the printer to fax Scenario 5: Country‑ or region‑specific setup • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line Different countries or regions have different types of telephone wall jacks.
- Page 37 Setting up the printer to fax Notes: Connecting the printer to a non‑RJ‑11 wall jack • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
- Page 38 Setting up the printer to fax To connect: France Netherlands Switzerland Connect the cable from the wall jack to the port of the printer. Finland Norway United Kingdom Connecting the printer to a wall jack in Germany Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug from the port of the printer.
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Page 39: Step 2: Check The Dial Tone
Setting up the printer to fax Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the... -
Page 40: Step 5: Set The Number Of Rings
Setting up the printer to fax Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups. Step 5: Set the number of rings Enter the number before entering the contact name and fax number of the contact. If you set Auto Answer to On in Step 4, then do the following. -
Page 41: Faxing
Faxing Sending faxes using the computer Faxing For Windows users CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up With a document open, click File > Print. this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. -
Page 42: Receiving Faxes Automatically
Faxing Receiving faxes automatically • Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port. Make sure that Auto Answer is on: From the printer control panel, navigate to: >... -
Page 43: Networking
From our Web site: To find the WPA/WPA2 passphrase for the wireless network, see the documentation that came with Go to http://support.lexmark.com, and then navigate to: the access point, see the Web page associated with the access point, or consult your system support SUPPORT &... - Page 44 • Make sure that you are using the latest version of the Wireless Setup Assistant application. For more information, visit www.lexmark.com. Configuring Wi‑Fi Protected Setup manually Installing the Wireless Setup Assistant (Macintosh only) Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified.
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Page 45: Ethernet Networking
From our Web site: > Setup > > Network Setup > > Wireless 802.11b/g/n > > Network Connection Go to http://support.lexmark.com, and then navigate to: Setup > > Wireless > > Wi‑Fi Protected Setup > > WPS PBC Mode >... -
Page 46: Troubleshooting
Note: D is the letter of your CD or DVD drive. If Troubleshooting does not solve your problem Click Install, and then follow the instructions on the computer screen. Visit our Web site at http://support.lexmark.com to find the following: For Macintosh users •... -
Page 47: Software Did Not Install
Troubleshooting Software did not install Close the printer. If you encountered problems while installing, or if your printer does not appear in the list in the printers ELECT YOUR PRINTER FROM THE RINT DIALOG BEFORE SENDING THE PRINT JOB folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Note: This solution applies to Macintosh users only. - Page 48 Troubleshooting EMOVE AND REINSTALL THE PRINTER SOFTWARE Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer. Unplug the power cord from the wall outlet, and then pull out the power cord from the power Printer is printing blank pages supply.
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Page 49: Fax Troubleshooting
Troubleshooting In the Start Search or Run dialog, type devmgmt.msc. • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. Press Enter, or click OK. • If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged The Device Manager opens. - Page 50 Troubleshooting AKE SURE THAT THE PRINTER MEMORY IS NOT FULL > Setup > > Fax Setup > > Dialing and Sending > > Auto Fax Convert > Check to see if automatic fax conversion is set to On. The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it If it is not set to On, then press the arrow buttons to select On, and then press later.
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Page 51: Wireless Network Troubleshooting
Troubleshooting Wireless network troubleshooting Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC If you are having trouble setting up your printer on a network, print a network setup page, and then see address of the printer. -
Page 52: Cannot Print Over Wireless Network
Troubleshooting If you are using one of these boxes and need more information, then see the documentation that came Cannot print over wireless network with your box, or contact your internet service provider (ISP). If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. - Page 53 Troubleshooting If you do not know the IP address of the access point, then do the following: In Mac OS X version 10.4 or earlier Open the command window. From the Finder, navigate to: Applications > Internet Connect > AirPort In Windows 8 From the Search charm, type Run, and then navigate to: The SSID of the network that the computer is connected to appears in the Network menu.
- Page 54 Troubleshooting From the printer control panel, navigate to either of the following: “Communication not available” message appears when printing wirelessly – > Setup > > Network Setup > > Wireless 802.11 b/g/n > > Network Connection Setup > > TCP/IP > >...
- Page 55 Troubleshooting If the Description column of the selected port indicates that it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. Click OK, and then try to print again.
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Page 56: Notices
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. -
Page 57: Index
Index cleaning printhead nozzles 19 Ethernet setup scanning to 29 Index Communication not available information needed for 45 message 54 EXT port configuring e‑mail settings 31 location 14 Group List 40 configuring Wi‑Fi Protected Setup e‑mail function Address Book 40 PBC, Push Button Configuration method 44 setting up 31 ADF exit tray... - Page 58 Index memory card print troubleshooting scanner glass scanning to 29 cannot delete documents from print queue 48 location 14 technical support 46 minimum system requirements 22 printer scanner unit telecommunication notices 56 models, printer 5 features 6 location 14 tips for models 5 scanning copying 27...
- Page 59 Index Wi‑Fi Protected Setup logo identifying 44 voice mail setting up 32 Voice over Internet Protocol (VoIP) fax setup 34 VoIP adapter 34 Web Links accessing 23 Web site finding 5 Windows software Abbyy Sprint OCR 23 Phone Book 23 Printer Home 23 Printer Setup Utility 23 Printing Preferences 23...
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