Lexmark S400 Series User Manual page 136

Error Message:
Fax Mode Unsupported
Unsupported Compression
Unsupported Resolution
Unrecoverable Fax Error
Fax Modem Error
Phone Line is connected to
the incorrect jack on the
back of the machine.
Digital line detected
Failed to Connect
Phone Line Error
Phone Line Not Connected
What it indicates:
The receiving fax machine does not
support color fax or the scan resolution
of the document that you are sending.
The fax modem of the receiving fax
machine does not support data
compression. Fax modems compress
data to speed up transmission, but the
receiving fax modem needs to have the
same compression code.
The receiving fax machine does not
support the scan resolution of the
document that you are sending.
The fax modem encountered critical
errors.
The fax modem of the printer may be
busy, or the fax modem may have
encountered problems during
transmission.
The telephone cable is connected to
the wrong port on the back of the
printer.
The printer is connected to a digital
line.
The printer cannot detect a dial tone.
Troubleshooting
136
Possible solutions:
•
Enable Auto Fax Conversion. The
printer automatically converts color
faxes to black and lowers the scan
resolution of the document.
•
Lower the fax quality.
•
Reformat the document on
Letter-size paper.
•
Lower the transmission speed of the
fax modem, and then resend the
fax.
•
Enable Auto Fax Conversion.
•
Lower the fax quality.
•
Enable Auto Fax Conversion.
Turn off the printer, turn it back on, and
then resend the fax.
Turn off the printer, turn it back on, and
then resend the fax.
Connect the phone cable to the
on the back of the printer.
The printer is an analog device and must
be connected to an analog line. To
connect the printer to a digital line, you
must use a digital line converter or a
filter.
For more information, see the "Setting
up the printer to fax" section.
See the "Fax troubleshooting checklist."
port