Related Manuals for Lexmark 101
Summary of Contents for Lexmark 101
- Page 1 Impact S300 Series User's Guide November 2010 www.lexmark.com Machine type(s): 4443 Model(s): 101, 10E, 11n, 1En...
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Page 2: Table Of Contents
Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies...11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...13 Recycling Lexmark products...14 Using the printer control panel buttons and menus...15 Using the printer control panel...15... - Page 3 Scanning to a local or network computer...56 Scanning to a flash drive or memory card...57 Scanning photos into an editing application...57 Scanning documents into an editing application...59 Scanning directly to e-mail using the printer software...60 Scanning to a PDF...60 Scanning FAQ...61 Canceling scan jobs...62 Networking...63...
- Page 4 Before you troubleshoot...90 Using the Service Center to solve printer problems...90 If Troubleshooting does not solve your problem...90 Setup troubleshooting...90 Jams and misfeeds troubleshooting...96 Print troubleshooting...98 Copy and scan troubleshooting...101 Memory card troubleshooting...103 Wireless troubleshooting...105 Notices...123 Product information...123 Edition notice...123 Power consumption...126...
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Page 5: Safety Information
Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. -
Page 6: About Your Printer
We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site. -
Page 7: Finding Information About The Printer
Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •... - Page 8 Note: Select your region, and then select your product to view the appropriate support site. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster: •...
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Page 9: Understanding The Parts Of The Printer
What are you looking for? Warranty information Understanding the parts of the printer Use the Paper support Paper guide adjustment lever Adjust the paper guides. Wi-Fi indicator Card reader light Memory card slots PictBridge and USB port Paper exit tray... - Page 10 Use the Scanner glass Scan and copy photos and documents. Power supply with port Connect the printer to a working electrical outlet that is near and easily accessible. Duplex unit • Print on both sides of a sheet of paper.
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Page 11: Ordering And Replacing Supplies
High yield cyan color cartridge Magenta color cartridge High yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark S308 models... -
Page 12: Replacing Ink Cartridges
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. -
Page 13: Ordering Paper And Other Supplies
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com. -
Page 14: Recycling Lexmark Products
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept. -
Page 15: Using The Printer Control Panel Buttons And Menus
Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. Note: 2-Sided/Eco-Mode is available only on select models. -
Page 16: Changing Temporary Settings Into New Default Settings
Select button Arrow buttons Back button Setup button Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • • • •... -
Page 17: Changing The Power Saver Timeout
Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. -
Page 18: Saving Paper And Energy With Eco-Mode
The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later (selected models only). -
Page 19: Using The Printer Software
Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do. -
Page 20: Printer Software
Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports. -
Page 21: Using The Macintosh Printer Software
Use the Printing Preferences Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. Using the Macintosh printer software Software installed during printer installation Applications are installed along with the printer software during installation. -
Page 22: Web Links
(referred to as Wireless Setup Assistant) Uninstaller Note: Your printer may not come with these applications, depending on the features of the printer that you purchased. Web Links Web Links are links to predefined Web pages. In Mac OS X version 10.6 From the Finder, navigate to: Applications >... -
Page 23: Finding And Installing Optional Software
Visit Lexmark SmartSolutions Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased. Finding and installing optional software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. -
Page 24: Reinstalling The Printer Software
When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer software. -
Page 25: Installing The Printer Software
Follow the instructions on the computer screen to remove the software. Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users Close all open software programs. -
Page 26: Loading Paper And Original Documents
Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. - Page 27 • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper.
- Page 28 Load up to: 10 envelopes 25 sheets of labels 25 greeting cards, index cards, postcards, or photo cards 25 sheets of photo/glossy paper Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. •...
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Page 29: Saving Paper Default Settings
You can set the default paper size, paper type, and photo print size for the documents and photos that you print. Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer. From the printer control panel, press Choose the default settings: •... -
Page 30: Loading Original Documents On The Scanner Glass
Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Loading paper and original documents... -
Page 31: Printing
Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation. Click OK. From the menu bar, choose File > Print. From the Printer pop-up menu, choose your printer. -
Page 32: Collating Printed Copies
• The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users With a document open, click File > Print. -
Page 33: Printing Multiple Pages On One Sheet
Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation. Click OK. From the menu bar, choose File > Print. From the Printer pop-up menu, choose your printer. - Page 34 Note: The Print Instruction Page to Assist in Reloading item is selected automatically. Click OK. The printer prints the odd-numbered pages and the instruction sheet. Flip and reload the paper, following the directions on the instruction sheet to complete the print job.
- Page 35 • The printer and the computer must be on. • The memory card or flash drive must contain document files that are supported by the printer. For more information, see “Supported memory cards and file types” on page 40. •...
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Page 36: Printing Specialty Documents
You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. -
Page 37: Printing Labels
Tips on loading label sheets • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. - Page 38 For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop-up menu, choose your printer. From the Paper Size pop-up menu, choose Manage Custom Sizes. Adjust the settings as needed to create a custom size, and then click OK.
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Page 39: Working With Photos
Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. Insert a memory card into the card slot or a flash drive into the USB port. -
Page 40: Printing Photos Using The Printer Control Panel
• xD-Picture Card (Type H) • xD-Picture Card (Type M) Printing photos using the printer control panel Load photo paper. From the printer control panel, press Insert a memory card, flash drive, or digital camera set to mass storage mode. -
Page 41: Printing Photos From A Memory Device Using The Printer Software
Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) Press the arrow buttons to scroll to Select Computer, and then press... -
Page 42: Printing Photos From A Pictbridge-Enabled Digital Camera
See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing from the camera. - Page 43 Printing photos from a memory device using the proof sheet Load letter- or A4-size plain paper. From the printer control panel, press Insert a memory card or flash drive. If document files and image files are stored in the memory device, then press the arrow buttons to select...
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Page 44: Printing From A Bluetooth-Enabled Device
You need to repeat the setup of the deleted device to be able to send a print job to the printer. Note: You need to set up a connection for each Bluetooth device that you use to send a print job to the printer. to print the photos. -
Page 45: Setting The Bluetooth Security Level
Configure the Bluetooth-enabled device to set up a connection to the printer. For more information, see the documentation for your Bluetooth device. Note: If the Bluetooth Security Level on the printer is set to High, then you must enter a pass key. Setting the Bluetooth security level Insert a Bluetooth USB adapter into the USB port. - Page 46 Press the arrow buttons to scroll to Security Level, and then press Press the arrow buttons to select the security level, and then press • Select Low to allow Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key. •...
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Page 47: Managing Print Jobs
Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. -
Page 48: Pausing Print Jobs
• If you want to pause a particular print job, then right-click the document name, and then select Pause. • If you want to pause all print jobs in the queue, then click Printer, and then select Pause Printing. Printing... -
Page 49: Resuming Print Jobs
If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. -
Page 50: For Macintosh Users
If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users Click the printer icon on the Dock. -
Page 51: Copying
Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying •... -
Page 52: Enlarging Or Reducing Images
• If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. -
Page 53: Collating Copies Using The Printer Control Panel
Press Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). -
Page 54: Copying Multiple Pages On One Sheet
Making a duplex copy automatically The automatic duplex unit, available only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. -
Page 55: Canceling Copy Jobs
Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying... -
Page 56: Scanning
Select the PDF file type if you want to scan multiple pages and save them as one file. • To initiate network scanning from the printer, make sure that “Enable network scan to computer” is selected in the General tab of the Scan Center. This is available only in Mac OS X version 10.6. -
Page 57: Scanning To A Flash Drive Or Memory Card
Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN. - Page 58 Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.
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Page 59: Scanning Documents Into An Editing Application
For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass. From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. Double-click Scan Center or All-In-One Center. From the “What is being scanned?” area on the main screen, select a document type other than Photo. -
Page 60: Scanning Directly To E-Mail Using The Printer Software
For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass. From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. Double-click Scan Center or All-In-One Center. From the “What is being scanned?” area on the main screen, select a document type. -
Page 61: Scanning Faq
Use a high resolution. How do I scan in black and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black and white. -
Page 62: Canceling Scan Jobs
What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer. -
Page 63: Networking
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. -
Page 64: Printing A Network Setup Page
Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses. Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. Load plain paper. -
Page 65: Installing The Printer On Other Computers
Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. -
Page 66: Special Wireless Installation Instructions
– The printer is turned off or is powering up. – The printer is not connected to a wireless network and is in Power Saver mode. In Power Saver mode, the power light pulses on and off. • Solid orange means one of the following: –... -
Page 67: Assigning A Static Ip Address
The printer will be assigned an IP address automatically through DHCP on most wireless networks. Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see what IP address is currently assigned to the printer. -
Page 68: Advanced Wireless Setup
• The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure. - Page 69 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer. Store a copy of your network name and security information in a safe place for future reference.
- Page 70 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer. Store a copy of your network name and security information in a safe place for future reference.
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Page 71: Adding A Printer To An Existing Ad Hoc Wireless Network
WPS. In order to use WPS to configure the printer, the wireless router must also support WPS. If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen. Notes: •... - Page 72 Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. Switching to a local (USB) connection Attach one end of a USB cable to the USB port on the back of the printer. Attach the other end to a USB port on the computer.
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Page 73: Sharing A Printer In A Windows Environment
Select Local Port, and then click New Port. Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 73. The name should be in the form \\server \printer. -
Page 74: Networking Faq
In the Search field, type sharing the printer on a network, and then press return. To let other Macintosh computers on the network that use Mac OS X version 10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. -
Page 75: Where Do I Find My Wep Key Or Wpa Passphrase
Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router. Most access points have a Web page that can be accessed using a Web browser. You can also check the manual that came with your access point or router. -
Page 76: How Do I Find Out What Type Of Security My Network Is Using
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person. -
Page 77: Why Do I Need An Installation Cable
Why do I need an installation cable? When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer. -
Page 78: How Do I Attach The Installation Cable
How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. -
Page 79: Finding The Signal Strength
The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. -
Page 80: How Can I Improve Wireless Signal Strength
OVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT If the printer is too far away from the access point, it will not be able to communicate with other devices on the network. For most indoor wireless networks, the maximum distance between the access point and the printer is approximately 100 feet (30 meters). - Page 81 If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
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Page 82: Can I Use My Printer On A Usb And A Network Connection At The Same Time
Store the SSID and the WEP key or WPA passphrase in a safe place for future reference. Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: •... -
Page 83: How Do I Find The Mac Address
This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list. -
Page 84: How Do I Locate Ip Addresses
How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address. - Page 85 WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point. Networking...
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Page 86: Maintaining The Printer
Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on if it is turned off. -
Page 87: Aligning The Printhead
Aligning the printhead If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel Load plain paper. From the home screen, navigate to: > Maintenance >... -
Page 88: Cleaning The Exterior Of The Printer
Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. Remove all paper from the printer. -
Page 89: Cleaning The Scanner Glass
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. -
Page 90: Troubleshooting
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. •... -
Page 91: Incorrect Language Appears On The Display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following: IF YOU CANNOT READ THE CURRENT LANGUAGE , and then press and release to turn the printer on. until Language Selection appears on the display, indicating that the printer Troubleshooting for three seconds to turn... - Page 92 EMOVE AND REINSERT THE PRINTHEAD Open the printer and lift the latch. Remove the printhead. Warning—Potential Damage: Do not touch the printhead nozzles. Wipe the printhead contacts using a clean, lint-free cloth. Reinsert the printhead, and then close the latch until it clicks.
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Page 93: Software Did Not Install
Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. -
Page 94: Printer Is Printing Blank Pages
If your printer does not appear on the list, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. -
Page 95: Printer Is Busy Or Does Not Respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE PRINTER IS NOT IN If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press printer. -
Page 96: Jams And Misfeeds Troubleshooting
• “Paper or specialty media misfeeds” on page 98 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press to turn off the printer. Check the paper tray or lift the scanner unit to check for jammed paper. -
Page 97: Paper Jam In The Paper Support
Press to turn the printer back on. Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press to turn off the printer. Firmly grasp the paper, and then gently pull it out. -
Page 98: Print Troubleshooting
Use only new, unwrinkled paper. HECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.) - Page 99 From the menu bar, choose File > Print. If you have already specified the printer, paper size, and orientation in step 1, then you may have to choose your printer again from the Printer pop-up menu before going to step 3. Otherwise, set them: From the Printer pop-up menu, choose your printer.
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Page 100: Print Speed Is Slow
HECK THE INK LEVELS Replace low or empty ink cartridges. ELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED LIGN THE PRINTHEAD LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. -
Page 101: Copy And Scan Troubleshooting
Copy and scan troubleshooting • “Copier or scanner does not respond” on page 101 • “Scanner unit does not close” on page 101 • “Poor copy or scanned image quality” on page 101 • “Partial copies or scans of documents or photos” on page 102 •... -
Page 102: Scan Was Not Successful
ESTART THE COMPUTER DD NETWORK PRINTERS THROUGH THE If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more information, see the Edit Device List Help: With the Scan Center application open, choose Browse Devices from the Device pop-up menu. -
Page 103: Memory Card Troubleshooting
Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. -
Page 104: Nothing Happens When A Memory Card Is Inserted
HECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer. Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist"... -
Page 105: Wireless Troubleshooting
ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer. Wireless troubleshooting •... -
Page 106: Cannot Print Over Wireless Network
Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. - Page 107 The range of your wireless network depends on many factors, including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. HECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality.
- Page 108 If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
- Page 109 AKE SURE YOUR IS COMPATIBLE WITH WIRELESS PRINTING THROUGH The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:...
- Page 110 If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.
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Page 111: Cannot Print And There Is A Firewall On The Computer
Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following:... - Page 112 Close the Printers or Printers and Faxes window and try printing again. ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly.
- Page 113 If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. HECK SECURITY KEYS...
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Page 114: Wi-Fi Indicator Light Is Blinking Orange During Installation
HECK ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. - Page 115 ADDRESS If your network uses MAC address filtering, then make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?”...
- Page 116 Type ping followed by a space and the IP address of the printer. For example: ping 192.168.1.100 Press Enter. If the printer responds, then you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. Troubleshooting...
- Page 117 10.168.1.101 Click Ping. If the printer responds, then you will see several lines that display the number of bytes received from the printer. This means that your computer is communicating with your printer. If the printer does not respond, then nothing is displayed.
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Page 118: Wireless Print Server Not Installed
This can occur if the laptop hard drive has powered down. If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. - Page 119 You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
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Page 120: Resolving Intermittent Wireless Communications Issues
Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. - Page 121 SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect to the correct network.
- Page 122 Click the Configuration link. Click the TCP/IP link. Click the Set Static IP Address link. Type the IP address you want to assign to the printer in the IP Address field. Click the Submit button. The Submitting Selection message appears.
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Page 123: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. -
Page 124: United States Government Rights
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. -
Page 125: Noise Emission Levels
50 dBA Scanning 35 dBA Copying 47 dBA Ready inaudible Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature Shipping temperature Storage temperature 15–32° C (60–90° F) -40–60° C (-40–140° F) 1–60° C (34–140° F) -
Page 126: Power Consumption
This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of the product. - Page 127 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
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Page 128: Industry Canada Compliance Statement
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. -
Page 129: Notice To Users Of The Canadian Telephone Network
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. -
Page 130: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. -
Page 131: Verwendung Dieses Produkts In Der Schweiz
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. -
Page 132: Notice To Users In Brazil
Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario. (Res.ANATEL 282/2001). Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. -
Page 133: Taiwan Ncc Rf Notice Statement
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. - Page 134 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
- Page 135 I agree that this patented printer is licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license agreement), and (2) pass this printer license/agreement to any subsequent user of this printer.
- Page 136 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
- Page 137 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
- Page 138 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
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Page 139: Index
103 copy job canceling 55 copy quality, adjusting 52 copy troubleshooting scanner unit does not close 101 copying 51 adjusting quality 52 collating copies 53 enlarging an image 52 making a copy lighter or darker 52... - Page 140 64 infrastructure network 78 conserving 6 ink cartridge access 10 ink cartridges ordering 11 replacing 12 using genuine Lexmark 11 ink levels checking 86 inserting a memory card or flash drive 39 installation cable 77, 78...
- Page 141 41 PictBridge port 9 PictBridge-enabled camera connecting 42 plain paper 27 poor quality at the edges of page 98 poor scanned image quality 101 postcards 28 Index Power Saver timeout changing 17 power supply port 10 print job...
- Page 142 102 scanner glass 10 cleaning 89 scanner lid 9 scanner unit 10 scanner unit does not close 101 scanning creating a PDF from scan 60 documents for editing 59 documents for e-mailing 60 photos for editing 57...
- Page 143 Macintosh 72 printer does not print 111 troubleshooting 111, 120 Index wireless network adding a printer to existing ad hoc network 71 common home configurations 76 creating an ad hoc network using Macintosh 68 creating an ad hoc network using...
- Page 144 66 light is not lit 111 Wi-Fi indicator light is blinking orange 114 Wi-Fi indicator light is green printer does not print 111 Wi-Fi indicator light is still orange 113 Wi-Fi Protected Setup 71 using 74 Wi-Fi Protected Setup logo...