4040 Finisher
Service Error Message Table
Error
Symptom or Message
938
Finisher Option Controller
Card, No response
951
The delivery motor requires
service.
952
The stapler assembly
requires service.
954
The adjusting plate requires
service.
955
The finisher output bin
assembly has had a vertical
movement failure.
956
The shutter requires service.
957
The swing guide requires
service.
958
The paper full sensor
requires service.
959
The stapler motor requires
service.
962
The shift motor requires
service.
Action
Be sure the power cord and
interface cable are securely
plugged in. POR the printer. If
there is still a failure, replace the
finisher option controller card (PN
11D00326) located on the printer
controller board.
If there is still a problem, replace
the finisher driver board (PN
11D0294).
Go to the
"Paper Delivery Motor
Service Check" on page
Be sure the stapler is clear of jams
and the staple cartridge is
properly installed and tested.
PORA the machine if the stapler is
not in the home position. If there is
still a problem,go to the
Motor Service Check" on page
2-16.
Go to the
"Stapler Shift Motor
Service Check" on page
Go to the
"Tray Height Service
Check" on page
2-18.
Go to the
"Shutter Service Check"
on page
2-15.
Go to the
"Swing Guide Service
Check" on page
2-17.
Go to the
"Distance Detecting
Sensor Service Check" on page
2-10.
Go to the
"Stapler Motor Service
Check" on page
2-16.
Go to the
"Stapler Shift Motor
Service Check" on page
Diagnostic Information 2-6
2-11.
"Stapler
2-16.
2-16.