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Color Jetprinter™ 2070 4090-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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Comments may be addressed to Lexmark International, Inc., Department D22A/035-3, 740 New Circle Road, Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
This manual is divided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.
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4090-001 Sicherheitshinweise • Die Wartungsinformationen für dieses Produkt wurden zur Verwendung durch einen Wartungsfachmann entwickelt und sollten nicht von anderen benützt werden. • Zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung existiert während des Auseinandernehmens und der Wartung des Geräts.
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4090-001 Pautas de Seguridad • La información sobre el mantenimiento de este producto fue escrita para el personal de mantenimiento cualificado y no para cualquier otro usuario. • Existen mayores riesgos de descargas eléctricas y daños personales durante el desmontaje y la reparación de la máquina.
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4090-001 Chinese Safety Information Korean Safety Information Preface...
The user is directed, in the Printer Control program, to perform the head to head and bidirectional alignment adjustments after replacing a print cartridge. 2070 (4090-001) printer is a personal, near Black 600 X 300 dpi 600 X 600 (using special paper)
4090-001 After you complete the repair, perform tests as needed to verify the repair. Abbreviations Customer Engineer Customer Setup Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Light-Emitting Diode LVPS Low Voltage Power Supply NVRAM Nonvolatile Random Access Memory...
If an error indicator appears, go to the error indicator table and take the indicated action for that error. The printer also logs the last occurring error. If you think it may have an intermittent error, or the error indicator lights have been cleared, you can retrieve the error: 1.
Flashes 66 - Power-On Self Test (POST) Sequence When you turn the printer on it performs a POST. Turn your printer on and check for a correct POST operation by observing the following: 1. The busy light comes on and goes off.
4090-001 If your printer does not complete POST, locate the symptom in the following table and take the indicated action. POST Symptom Table Symptom Action No Power light Go to the and no motors Power light, Replace the system board.
4090-001 Symptom Tables Locate the symptom in the following tables and take the appropriate action. Carrier Transport Problems Symptom • No carrier movement • Slow carrier movement • Carrier stops • Carrier slams side frame Communications Problems Symptom Printer not communicating with host computer.
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4090-001 Paper Feed Problems Symptom Paper fails to stop at first print line • Fails to pick paper • Picks more than one sheet of paper • Picks paper but fails to feed • Paper jams • Paper fails to exit •...
4090-001 Service Checks Envelope Feed Service Check Envelope Guide First Print Line Service Check End-of-Forms Flag End-of-Forms Sensor System Board Feed Arm Assembly Action Be sure the envelope guides have been turned to the envelope load positions. Be sure the envelope guides are against the envelopes.
4090-001 Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the printhead nozzles during the print operation. 2. Seals the printhead when it is not being used to prevent the nozzles from drying. Maintenance Station Assembly Wiper...
4090-001 Paper Feed Service Check If your printer does not have paper jam problems, continue with the service check. If your printer does have a paper jam problem, examine it for the following before you begin the service check: •...
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4090-001 Paper Feed Motor Gears Feed Arm Assembly Paper Path Action A noisy or chattering motor or a motor that fails to turn, can be caused by: • An open or short in the motor • An open or short in the motor driver on the system board •...
4090-001 Paper Path Service Check Examine the printer for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the paper guides are not worn or broken and are posi- tioned against the paper without binding or buckling the paper.
Parallel Cable Encoder Card System Board 2-11 Action Run a test page to be sure the printer can print. Run the ’Parallel Port Test’ on page fails, replace the system board. Action Disconnect J3 from the system board and check the following voltages on the power supply cable: •...
Printhead Cable Rubber Backer Maintenance Station Action Be sure the printer contains good print cartridges. Reseat the printhead cables in the system board and check the following parts for wear or damage: • Print Cartridge Latch • Latch Spring • Carrier •...
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4090-001 Paper Feed Transport Alignment 2-13 Action Ink smudging and smearing can be caused by paper problems or problems in the paper feed area. Check the following: • Correct type of paper is being used. Also check the paper for curl or wrinkles.
If the failure remains, replace the system board. Turn the printer off and disconnect J4 from the system board. Turn the printer on and check for a pulse of 6 to 8 V dc between J4-1 and ground as the printer goes through POST.
Turn the printer off. • Use a two pin jumper on connector J6 as indicated, then turn the printer on. The test begins when the power button is pressed. Note: You can use the two pin jumper on J7 to perform the tests.
If the test fails, power off the printer and remove the carrier assembly without unplugging the printhead cable. Power on the printer and check for +5 V dc at pins 1, 2 and 3 of the encoder card connector.
To run the test: 1. Turn the printer off and place a two pin jumper on connector J6 as shown below. (Pins 1 & 2) 2. Place a sheet of paper in the manual feed slot and press and hold the paper feed button.
• Off - paper is not in sensor To run the test: 1. Turn the printer off and place a two pin jumper on connector J6 as shown below. (Pins 3 & 4) 2. Press and hold the Paper Feed printer on, to start the test.
To run the test: 1. Turn the printer off and place a two pin jumper on connector J6 as shown (Pins 3 & 4). 2. Attach the wrap plug to the parallel port.
Print NVRAM Contents This test prints the contents of NVRAM in hexadecimal format. To run the test: 1. Turn the printer off and place a piece of paper in the manual paper slot. 2. Press and hold the Paper Feed printer on.
To enter the test: 1. Turn the printer off. 2. Ensure the manual paper slot is empty. 3. Press and hold the Paper Feed printer on. Release the button when the printer completes POST. The test page will contain the following: •...
If you are removing a pluggable module, use the cor- rect tool. • Do not place the ESD-sensitive part on the printer cover or on a metal table; if you need to put down the ESD-sensitive part for any reason, first put it into its special bag.
4090-001 Adjustments The user is directed, in the Printer Control program, to perform the head to head and bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. Unplug the power cord before removing any parts.
5. Remove the two screws securing the carrier frame to the base cover. 6. Slide the printer off the base cover. Carrier Belt Removal 1. Remove the front cover. 2. Remove the carrier assembly.
4090-001 Carrier Frame Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the base assembly. 4. Disconnect the paper feed motor connector from the system board. 5. Remove the four screws [A] securing the carrier frame to the left...
4090-001 Note: During reassembly: 1. Be sure the small feed roll spring extensions [B] are in the groves of the small feed roll arms. 2. Be sure the short extensions of the two paper flap springs are trapped under the carrier frame [C].
4090-001 Code Module Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Gently pry the Code Module from the system board noting the position of the notch in the module. The notch is down. Edge Guide Asm and Paper Load Shaft Removal 1.
4090-001 Exit Drive Belt Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the carrier frame assembly. 4. Remove the paper load door and manual insert tray. 5. Remove the small feed roll shaft. 6. Unlatch the left side of the exit roller shaft and work the belt off the exit roller pulley.
4090-001 Front Cover Removal 1. Place a screwdriver in slot [A] and release the cover latches. 2. Slide the cover forward and off the printer. To reassemble: 1. Slide the cover over the matching pieces on the bottom cover. 2. Press in both sides opposite the cover latches until they latch.
Inside Idler Gears Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the printer from the base assembly. 4. Remove the paper feed motor. 5. Gently pry the two idler gears from the left side frame. Be careful not to break the locking tabs [A].
5. Remove the large feed roll from the mid frame by pulling it out of the four mounting clips. Spread the right side frame and remove the large feed roll. Note: Install the compound idler gear after the printer is installed in the base assembly. 4-10...
4090-001 Large Outside Gear Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the paper load door and manual insert tray. 4. Remove the C-clip from the feed arm assembly and remove the feed arm assembly.
6. Remove the two screws [B] securing the left side frame to the back plate. Slide the left side frame off the back plate. Note the relationship of the parts. Note: Install a new compound idler gear [A] after the printer is installed in the base assembly. 4-12...
4090-001 Maintenance Station Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the two screws from the maintenance station assembly, lift up the right side of the mid frame assembly and slide the maintenance station assembly forward, out of the printer.
4090-001 Paper Feed Motor Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the base assembly. 4. Remove the two screws securing the paper feed motor and remove the motor. Note the routing of the motor cable.
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4090-001 Note: During reassembly: 1. Be sure the small feed roll spring extensions [B] are in the groves of the small feed roll arms. 2. Be sure the short extensions of the two paper flap springs are trapped under the carrier frame [C].
Power Supply Removal Note: When working on the printer, always unplug the printer from the wall outlet. High voltage is present in the power supply as long as it is plugged into the wall outlet.
4090-001 Printhead Cable, Cradle & Paper Deflector Removal 1. Remove the front cover. 2. Remove the printhead carrier assembly. 3. Disconnect the printhead cable from the encoder card. Note the routing of the cable under the retaining clip on the carrier.
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4090-001 Note: Be sure the cable is secured under the three retaining clips [B] on the back of the carrier. 4-18...
3. Remove the retainer from the right end of the carrier guide rod. 4. Slide the carrier guide rod to the left, out of the printer. 5. Lift the carrier out of the printer.
1. Remove the front cover. 2. Place a screwdriver in slot [A] and release the cover latches. 3. Slide the cover up and off the printer. 4. To reassemble, place the cover over the tabs in the bottom cover and press down until the cover latches. Be sure the parallel connector snaps do not get trapped behind the cover.
Note: The head to head and bidirectional printing alignments will be reset to factory defaults. The user, through the Printer Control program, is directed to perform these alignments. When reinstalling the system board, it is easier to insert the printhead cables in the two connectors prior to installing the board.
4090-001 5. Connector Locations The printer is shipped with the jumper pin setting in the following static position. Be sure the jumper is installed on the correct pins. Communications Jumper J7 pin 2 and 3. Connector Locations 5-1...
4090-001 Connector Encoder Card Connector Connector Names Printhead Cable 1 Printhead Cable 2 Power Supply Transport Motor Paper Feed Motor Test Jumper Communications Jumper Parallel Port Paper Feed Switch Power Switch EOF Sensor Code Module...
4090-001 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease P/N 1329301 to lubricate the following: •...
4090-001 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
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4090-001 Asm- Part Index Number 1 -1 70G0594 70G0595 69G4118 69G4119 70G0591 70G0592 Units Description Base Asm includes Exit Tray, Gutter Pad, Feet Front Cover Asm, Access Cover, Button & LED Lens Rear Cover Gutter Pad, Base Asm Replaceable Package B/M (US)
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4090-001 Asm- Part Index Number 2 -1 69G4120 70G0574 69G4121 69G4122 69G4188 Units Description Left Side Frame Sub-Asm without Gears Also order gears B/M 69G4127 Mid Frame with Star Rollers Right Side Frame Carrier Frame Screw, Frame Mounting (PP)
4090-001 Assembly 3: Paper Feed Parts Catalog 7-6...
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4090-001 Asm- Part Index Number 3 -1 69G4074 70G3039 13A1196 70G0574 70G0575 70G0576 69G4127 69G4398 69G4188 69G4188 69G4188 70G0577 70G0579 Units Description Paper Guide Asm includes EOF Flag, Spring (Old style - works with old or new small feed roll).
4090-001 Assembly 6: Carrier Transport Parts Catalog 7-14...
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4090-001 Asm- Part Index Number 6 -1 69G4158 69G4159 69G4403 69G4163 69G4188 69G4188 7-15 Units Description Carrier Transport Motor & Pulley Carrier Belt Encoder Strip Idler Pulley Tension Asm Screw, Carrier Transport Motor Mounting (PP) Tensioner, Encoder Strip (PP)
4090-001 Assembly 7: Sheet Feeder Parts Catalog 7-16...
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4090-001 Asm- Part Index Number 7 -1 69G4166 69G4167 69G4131 1367469 1367463 1367019 69G4169 69G4164 69G4165 69G4127 69G4188 69G4188 69G4188 69G4188 7-17 Units Description Right Edge Guide & Width Adjust Strip Left Edge Guide Upper Paper Support Pick Roll & Paper Load Shaft B/M Pick Roll Hub Asm Envelope Buckler B/M, Left &...
4090-001 Assembly 8: Maintenance Station Parts Catalog 7-18...
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4090-001 Asm- Part Index number 8 -1 70G0589 70G0590 69G4188 7-19 Units Description Maintenance Station Asm Wiper and Cap B/M (one of each) Screw, Maintenance Station Mounting (PP)
4090-001 Index Abbreviations Adjustments Assemblies 1 Covers 2 Frames 3 Paper Feed 4 Electronics 5 Carrier 7-12 6 Carrier Transport 7 Sheet Feeder 7-16 8 Maintenance Station Connector Locations Connectors System Board Diagnostic Aids Diagnostic Information Error Indicator Table ESD-Sensitive Parts...
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4090-001 Removals Continued Paper Load Door 4-16 Paper Load Shaft Pick Roll Hub 4-16 Pick Roll Shaft 4-16 Power Supply 4-16 Printhead Cable 4-17 Printhead Carrier 4-19 Printhead Cradle 4-17 Printhead Rubber Backer Rear Cover 4-20 Right Side Frame Small Feed Roll Shaft...