Physis Piano H1 Reference Manual page 35

I cannot see some of the Key Touch on the panel.
−
Access the VIEW function and make sure that the panel sections are not set as Off (see par. 5.1, User Manual).
The display and/or Key Touch are dark.
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Set the brightness through the VIEW menu (see par. 5.1, User Manual).
Selecting a new Memory does not modify the sound.
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Memories work differently from Sounds; when selecting a Memory from the Memory list (and not under the Main), you
need to press [ENTER] in order to activate the selected Memory (see par. 7.3, User Manual).
Master Effect and/or Master Reverb do not affect the sound.
−
Make sure that the EfxSend and/or RevSend parameters under the MIXER menu (see par. 3.4, Reference Manual) and
LEVEL of the effects (vedi par. 3.1 e 3.2 di questo Manuale di Riferimento) is not set as 0 or too low.
I have activated the Master Equalizer, but it does not affect the sound.
−
Check that the parameters of the Master Equalizer are not set as 0.
One or more pedals are not working.
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Access the Pedals function under the FUNCTION menu, and make sure that moving the pedals affects the Presence
value; also make sure that a function has been assigned to the pedal (see par. 11.5 User Manual and par. 5.1
Reference Manual).
The page on the display has changed, but I have not touched anything.
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Make sure that no items or cables are on the multi-touch panel.
The MIDI connection with my computer does not work.
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Check that the computer is using the right MIDI device to work with the right connector. Physis Piano has both a
standard MIDI DIN 5 pin connector and a [USB TO HOST] port. When using the standard MIDI port, select the right
MIDI device on your computer; when using the [USB TO HOST] connector, select the device labelled "USB to
speaker". When using the USB connection, check that the "USB Speaker " device in installed on your computer. If the
device is installed but still not working, remove and then install again, taking care to connect the cable while the
instrument is off, and making sure that the computer is not currently in "energy saving" mode.
I am playing MIDI tracks on a computer connected to my Physis Piano, but I can hear no sound.
−
When using the DIN connectors, make sure that the MIDI Out port of the MIDI interface is plugged into the [MIDI IN]
connector of Physis Piano.
−
Make sure that the MIDI application you are using to play MIDI tracks sends out the data to the right channel(s), as set
on the MIDI page, under the FUNCTION menu (see par. 11.7 User Manual).
I cannot copy files from the Physis Piano internal memory to a USB pen.
−
Check that the USB pen is properly connected and working; also, check that it is formatted with FAT32 file system.
−
Make sure that the USB pen is not set as read-only.
should these instructions not be enough to solve the problem, get in touch with the customer care service, by sending
NB:
an e-mail to the address service@physispiano.com. Always include the error message or type of problem that you are
having.
Reference Manual – Troubleshooting
33