Lexmark E120 User Manual page 81

Symptom
Streaks at the bottom of the printed
page.
Uneven printing
DE
DE
DE
(Print only appears on one side of the
page.)
Incorrect margins
Skewed print
(Print is inappropriately slanted.)
Blank pages
Solid black pages
Paper curls badly as it exits the bin
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh).
See Software and Documentation CD for additional information.
Troubleshooting
Cause
The long-life photoconductor kit is
exhausted.
The toner cartridge is not properly
installed.
The Form Size setting in the printer
driver is different from the paper size
loaded in the tray. For example, A4
size paper is loaded into the tray, but
the Form Size setting is not set to A4.
• The tray guide is not in the correct
position.
• The priority feeder guides are not in
correct position for the paper size
loaded in the feeder.
The toner cartridge is defective or
empty.
• The toner cartridge is defective.
• The printer requires service.
• The long-life photoconductor kit is
defective.
The Paper Texture setting is wrong for
the type of paper or specialty media
being used.
Print quality problems
81
Solution
Replace the long-life photoconductor
kit.
Remove and then reinsert the toner
cartridge.
Change the Form Size setting to the
appropriate size.
• Reposition the guide to fit lightly
against the paper stack.
• Reposition the priority feeder guides
to fit lightly against the print media.
First, remove and reset the toner
cartridge. If problem persists, replace
the toner cartridge.
• First, remove and reset the toner
cartridge. If problem persists,
replace the toner cartridge.
• Call a service technician.
• Replace the long-life
photoconductor kit.
†
Change the Paper Texture
Rough to Normal or Smooth.
from