Lexmark E120 User Manual page 79

Symptom
Light print
Dark print
Poor transparency print quality
(Print has inappropriate light or dark
spots, toner is smeared, or horizontal
or vertical light bands appear.)
Toner specks
Toner rubs off paper easily when
sheets are handled
Gray background
ABCDE
ABCDE
ABCDE
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To replace the fuser, call a service technician.
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This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh).
See Software and Documentation CD for additional information.
Troubleshooting
Cause
• The Toner Darkness setting is too
light.
• The paper being used does not
meet printer specifications.
• The toner cartridge is low.
• The toner cartridge is defective.
• The Toner Darkness setting is too
dark.
• The toner cartridge is defective.
• The transparencies being used do
not meet printer specifications.
• The Form Type setting in the printer
driver is set to a media other than
transparency.
• The toner cartridge is defective.
• The fuser is worn or defective.
• Toner is in the paper path.
• The long-life photoconductor kit is
exhausted.
• The Paper Texture setting is wrong
for the type of paper or specialty
media being used.
• The Paper Weight setting is wrong
for the type of paper or specialty
media being used.
• The fuser is worn or defective.
• The Toner Darkness setting is too
dark or too light.
• The toner cartridge is defective.
• The long-life photoconductor kit is
exhausted.
Print quality problems
79
Solution
• Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
• Load paper from a new package.
• Avoid textured paper with rough
finishes.
• Make sure paper loaded in the tray
is not damp.
• Replace the toner cartridge.
• Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
• Replace the toner cartridge.
• Use only transparencies
recommended by the printer
manufacturer (use care not to touch
transparency surfaces with your
fingers).
• Make sure the Form Type setting is
set to transparency.
• Replace the toner cartridge.
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• Replace the fuser .
• Call for service.
• Replace the long-life
photoconductor kit.
• Change the Paper Texture
Normal to Smooth or Rough.
• Change the Paper Weight
Plain to CardStock (or other
appropriate weight).
*
• Replace the fuser .
• Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
• First, remove and reset the toner
cartridge. If problem persists,
replace the toner cartridge.
• Replace the long-life
photoconductor kit.
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