Lexmark E120 User Manual
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E120, E120n
User's Guide
July 2005
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
Downloaded From ManualsPrinter.com Manuals

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Summary of Contents for Lexmark E120

  • Page 1 E120, E120n User’s Guide July 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Downloaded From ManualsPrinter.com Manuals...
  • Page 2 The safety features of some parts may not typographical errors. Changes are periodically made to the always be obvious. Lexmark is not responsible for the use of information herein; these changes will be incorporated in later other replacement parts.
  • Page 3: Table Of Contents

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 4 Noise emission levels ............................ 83 ENERGY STAR ............................. 83 Waste from Electrical and Electronic Equipment (WEEE) directive ............... 83 Laser notice ..............................84 Statement of Limited Warranty for Lexmark E120 and Lexmark E120n ............84 Index ............................ 86 Downloaded From ManualsPrinter.com Manuals...
  • Page 5 Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 6 The power button and the power cord port are located at the rear of the printer, on the left. The USB port and a cable lock access point can also be found at the rear of the printer, on the right. The network model (Lexmark E120n) has an Ethernet port located just below the USB port.
  • Page 7 Overview The network model (Lexmark E120n) has six lights and two buttons. Note: The Continue button also functions as a light on the E120n model. Cancel Continue Ready / Data Toner Low/ Replace PC Kit Load / Remove Paper Paper Jam Error •...
  • Page 8 Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 9: Overview Of The Lexmark E120 Operator Panel

    Using the operator panels Overview of the Lexmark E120 operator panel The printer operator panel has two buttons and two lights. Lights indicate the status of the printer. Buttons are used to continue or cancel the current print job. When the printer is turned on, both lights cycle as a self test is performed. Also, when the printer is reset, or when a printer setting is changed in the menus, both lights cycle.
  • Page 10: Understanding The Lexmark E120 Operator Panel Lights

    Using the operator panels Understanding the Lexmark E120 operator panel lights Operator panel lights mean different things, depending on the sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table to find the message being indicated, then click the message for more information.
  • Page 11 Toner low (Ready / Data light blinks eight times) Replace long-life photoconductor kit (Ready / Data light blinks once) Service error (secondary Ready / Data light blinks ten times) Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 12: Operator Panel Codes For The Lexmark E120

    Using the operator panels Operator panel codes for the Lexmark E120 Following are explanations of the primary and secondary light sequences, and what can be done to clear them. Primary Codes Ready / Power Saver Light sequence: Ready / Data—On Message: •...
  • Page 13 Printer is waiting until a print timeout occurs, or until additional data is received. Solution: • Press to print contents of the print buffer. • Press and release to cancel job. • Press and hold to reset printer. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 14 Ready / Data—Blinks once Message: Secondary light Primary light sequence sequence The internal engine code has not been programmed, or the programmed code is not valid. Solution: Download a valid engine code. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 15 New code is being programmed into the engine or firmware. Solution: Wait for message to clear. When printer has finished programming the code, it returns to ready. Note: No button is active while this message is displayed. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 16 See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 17 Secondary light sequence: Press twice quickly to see the secondary light sequence. Ready / Data—Blinks once Message: Primary light Secondary light sequence sequence Door is open. Solution: Close the open door. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 18 Note: This error is only detected during the power-on cycle. Solution: • Press to clear message. • Re-establish connection with the external network adapter. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 19 Load media into Tray 1 or priority feeder and press to resume. • Ensure media is loaded correctly in Tray 1 or priority feeder. • Press to cancel print job. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 20 To avoid this error in the future: Simplify the print job. Reduce complexity of the page by reducing the amount of text or graphics and deleting unnecessary fonts or macros. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 21 Message: A jam has occurred at the input sensor, at the exit sensor, or between the input and exit sensors. Solution: See Clearing jams on page 53 for instructions. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 22 Primary light Secondary light • Error—On sequence sequence Message: A jam has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 23 Repeat this procedure multiple times. If the print remains faded, replace the toner cartridge. See Changing the toner cartridge on page 68 for help. Overview of the Lexmark E120 operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 24 Printer has a service error, and printing has stopped. Solution: Turn printer off and back on. If lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for the phone number in your area. Overview of the Lexmark E120 operator panel...
  • Page 25: Overview Of The Lexmark E120N Operator Panel

    Using the operator panels Overview of the Lexmark E120n operator panel The printer operator panel has two buttons and six lights (Continue button is both a light and button). Lights indicate the status of the printer. Buttons are used to continue or cancel the current print job.
  • Page 26: Understanding The Lexmark E120N Operator Panel Lights

    Using the operator panels Understanding the Lexmark E120n operator panel lights The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table to find the message being indicated, then click the message for more information.
  • Page 27 Jam between the input and exit sensors Jam at printer exit sensor Jam in Tray 1 / priority feeder Resource save off Short paper Toner low Long-life photoconductor kit life warning Replace long-life photoconductor kit Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 28: Operator Panel Codes For The Lexmark E120N

    Secondary light sequence Message Unsupported toner cartridge Service error Operator panel codes for the Lexmark E120n Following are explanations of the primary and secondary light sequences, and what can be done to clear them. Primary Codes Ready / Power Saver Light sequence: Ready / Data—On...
  • Page 29 Solution: • Wait until the operator panel returns to Ready to print new job. • Press and release to cancel job. • Press and hold to reset printer. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 30 Press and hold to reset printer. Flushing buffer Light sequence: • Ready / Data—Blinking • Error—Blinking Message: Printer is flushing a print job. Solution: Wait for message to clear. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 31 Printing font list or menu settings page Light sequence: Ready / Data—Blinking Message: The font list or menu setting page is being printed. Solution: Wait for message to clear. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 32 See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 33 Printer has detected a refilled Return Program toner cartridge has been installed. Solution: Remove current toner cartridge, and install a new toner cartridge. Open door Light sequence: Error—On Message: Door is open. Solution: Close the open door. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 34 If both are properly installed, then remove the defective toner cartridge. If the toner cartridge or the long-life photoconductor kit is missing, install the missing item. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 35 During power-on cycle, the printer detected the connection to the external network adapter was lost. Note: This error is only detected during power-on cycle. Solution: • Press to clear message. • Re-establish connection with the external network adapter. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 36 Load media into Tray 1 or priority feeder, and press to resume. • Ensure media is loaded correctly in Tray 1 or priority feeder. • Press to cancel print job. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 37 To avoid this error in the future: Simplify print job. Reduce complexity of the page by reducing the amount of text or graphics and deleting unnecessary fonts or macros. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 38: Network Interface Errors

    The printer discards all jobs previously sent. • Enable the network port by selecting a value other than Disabled for the Network Buffer item in the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 39 Toner Low/Replace PC Kit—On • Paper Jam—On Message: A jam has occurred and paper is between the printer input and exit sensors. Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 40 • Load / Remove Paper—On • Paper Jam—On Message: A jam has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 41 Make sure the loaded print media is large enough and paper size is set correctly in the Local Printer Setup Utility paper size menu (see Software and Documentation CD). • Press to clear message and continue the job. • Press to cancel print job. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 42 Solution: • Press to clear the message and continue processing the job. • Replace the long-life photoconductor kit. See Changing the long-life photoconductor kit on page 71 for help. Overview of the Lexmark E120n operator panel Downloaded From ManualsPrinter.com Manuals...
  • Page 43: Unsupported Toner Cartridge

    The printer has a service error, and printing has stopped. Solution: Turn the printer off and back on. If the lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for a phone number in your area.
  • Page 44 Using the operator panels The Lexmark E120n (network model), has a resident Web page, which can be accessed from the browser. To access the resident Web page, type the printer’s IP address in the URL address field of the browser (for example, http:// 192.168.236.24).
  • Page 45: To Obtain Source Code Files For The Lexmark Modified Gnu Licensed Card Stock

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 46: Print Media Tasks And Tips

    To reduce printing problems and receive the best print quality, try a sample of the media you are considering before buying large quantities. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results.
  • Page 47: Preprinted Forms And Letterhead

    Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions. We recommend Lexmark laser printer transparencies: part number 70X7240 for letter size transparencies; part number 12A5010 for A4 size transparencies.
  • Page 48: Card Stock

    Print media tasks and tips Card stock • Use card stock with a maximum weight of 43 lb (163 g/m ) bond and a minimum size of 76 x 127 mm (3 x 5 inch). • Preprinting, perforation, and creasing can significantly affect print quality and cause media handling or jamming problems.
  • Page 49 Print media tasks and tips Follow the steps below to load print media into Tray 1: Open paper cover by lifting up until the cover clicks into a fully open state. Adjust the slide and attached backstop to the length of the selected print media. Note: The slide with attached backstop is a dual-action mechanism.
  • Page 50 Print media tasks and tips Prepare a stack of print media for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. Place the prepared stack of print media into the tray and push the attached backstop lightly against the end of the loaded stack.
  • Page 51: Loading Print Media Into The Priority Feeder

    Print media tasks and tips Close the paper cover. Loading print media into the priority feeder The priority feeder is located at the front of the printer, just above Tray 1. Use the priority feeder to make quick runs of print media types or sizes that are not currently loaded in Tray 1.
  • Page 52: Preventing Jams

    Have exposed adhesive when the flap is in the sealed position – Are self-sealing • Use only recommended print media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results for your printing environment. •...
  • Page 53: Clearing Jams

    (see Operator panel codes for the Lexmark E120 on page 12 or Operator panel codes for the Lexmark E120n on page 28). Prepare the printer for jam removal by opening the paper support out and removing all printed pages from the output bin.
  • Page 54 Print media tasks and tips Open the top door, and remove any lodged print media from the paper path. CAUTION: The fuser may be hot. To avoid personal injury, use caution when opening the top door to remove a jam from the fuser area. Open the front door by sliding the release button to the left.
  • Page 55 Print media tasks and tips Pull the front door up until it clicks into an open position, and remove any lodged print media. To remove print media behind the toner cartridge, it may be necessary to remove the toner cartridge by grasping the plastic handle and pulling straight out.
  • Page 56 Print media tasks and tips Place the toner cartridge on a flat, clean surface. Replace the toner cartridge by placing it into the guides and pushing it into the printer. Clearing jams Downloaded From ManualsPrinter.com Manuals...
  • Page 57 Print media tasks and tips Close front door by pressing firmly in the center of the front door with your thumb until the door clicks shut. Make sure all other doors are closed securely and press Continue to resume printing. Note: The page which caused the jam will reprint.
  • Page 58: Tray 1 Has A Dual-Action Slide With An Adjustable Guide Built Into The Bottom Of The Tray. The White Rectangular Piece (Slide) 43 Preventing Jams

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 59: Chapter 4: Printing Tasks

    Printing tasks Printing from the priority feeder The multiple-sheet priority feeder is located at the front of the printer just above Tray 1. It has an adjustable guide on each side, and uses the Tray 1 paper cover as a print media path. Use the priority feeder to make quick runs of print media types or sizes that are not currently loaded in Tray 1.
  • Page 60: From A Macintosh Computer

    Printing tasks Hold both sides of the print media close to the priority feeder and push into the printer until the media stops. Note: Do not force the print media into feeder. Forcing media causes jams. Press the flashing Continue button to print the job.
  • Page 61: Printing On Both Sides Of The Paper (Manual Duplex)

    Printing tasks Printing on both sides of the paper (manual duplex) Printing on both sides of the paper reduces total printing costs and is environmentally friendly. Macintosh does not support manual duplex printing. Follow the directions below to print on both sides of the paper (manual duplex) from Windows.
  • Page 62: From A Windows Computer

    Printing tasks To manually duplex a print job from a Windows computer: Click File Print. Click Preferences (or Options, Printer, or Setup, depending on the application) to view printer driver settings. From the Page Layout tab, select 2-sided printing. Select either Long Edge or Short Edge. Select Manual 2-sided printing.
  • Page 63: Printing On Letterhead

    Printing tasks To print a visible border around each page image, select Print page borders. Click OK. Click OK on the Print window to send the job to print. From a Macintosh computer From the computer software application, select File Print.
  • Page 64: Canceling A Print Job

    Printing tasks Canceling a print job A print job can be canceled from the operator panel or from the computer. The Cancel job light sequence appears on the operator panel when a job is canceled (see Cancel job / Reset printer on page 14 or 30). From printer operator panel Press and release Cancel to cancel the current print job.
  • Page 65: Compliance Information Statement From A Windows Computer

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 66: Supply Items Needed

    Ordering supplies Within the United States or Canada, order Lexmark supplies from an authorized Lexmark dealer. To locate a nearby dealer, call 1-800-539-6275. In other countries or regions, visit the Lexmark online store at www.lexmark.com or contact the place where the printer was purchased.
  • Page 67: Storing Supplies

    The Toner low light sequence appears when the toner cartridge is nearing empty (see Toner low on page 23 for the Lexmark E120, or see Toner low on page 42 for the Lexmark E120n). Printing is still possible for a short time while the sequence is displayed, however print quality continues to degrade as the toner level decreases.
  • Page 68: Changing The Toner Cartridge

    Supplies information Changing the toner cartridge Remove all printed pages from the output bin. Open the front cover by sliding the release button to the left and lifting the door until it clicks into an open position. Remove the toner cartridge by grasping the handle and pulling out. Changing the toner cartridge Downloaded From ManualsPrinter.com Manuals...
  • Page 69 Supplies information Unpack the new toner cartridge. Note: Packing material from the new cartridge may be used to ship the old cartridge back to Lexmark for recycling. See Lexmark Return Program on page 74 for more information. Remove the red, plastic packing from the cartridge by grasping near the cartridge handle and pulling away from the cartridge.
  • Page 70 Supplies information Install the new toner cartridge by aligning the sides of the toner cartridge with the guides in the printer and pushing the toner cartridge in as far as it will go. The cartridge stops when correctly installed. Close the front cover, and press Continue to resume printing.
  • Page 71: Changing The Long-Life Photoconductor Kit

    Supplies information Changing the long-life photoconductor kit Warning: When replacing the long-life photoconductor kit, do not touch the blue drum. Touching the drum will contaminate the long-life photoconductor kit and affect print quality. Open the rear cover by sliding the release button to the right. Remove the long-life photoconductor kit by pulling out on the extended tabs.
  • Page 72 Handle the long-life photoconductor kit by the tabs only. Warning: Touching the blue drum will cause contamination and affect print quality. Note: For information about recycling the old long-life photoconductor kit, see Recycling Lexmark products on page 74 Carefully i nstall the long-life photoconductor kit by inserting it into the guides marked with green arrows.
  • Page 73 Supplies information Push the tabs firmly with your thumbs until the long-life photoconductor kit clicks into place. Close the rear door. Warning: Do not leave the rear door open longer than necessary. Extended light exposure can damage the blue photoconductor drum and cause print quality problems. Open the front cover and hold the Cancel button until all lights begin to cycle to reset the long-life photoconductor kit counter and warning.
  • Page 74: Lexmark Return Program

    Supplies information Lexmark Return Program The Lexmark Return Program is an environmental program in which Lexmark sells new toner cartridges at a special price with the agreement that the cartridge will be returned, at no cost, only to Lexmark for recycling.
  • Page 75: Rules. Operation Is Subject To The Following Two Conditions: (1) From A Windows Computer

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 76: Troubleshooting

    General problems Problem Solution / Answer Lights begin blinking. See Understanding the Lexmark E120 operator panel lights on page 10. Characters missing when Check printer driver settings to make sure Envelope has been selected from the Paper Type printing to envelopes menu.
  • Page 77 1 Turn the loaded paper stack over. output bin 2 Extend paper support on the output bin. 3 If using legal size print media, contact technical support. Log onto www.lexmark.com for a technical support phone number in your area. General problems...
  • Page 78: Print Quality Problems

    Troubleshooting Print quality problems To solve many print quality problems, replace supply or maintenance items that have reached the end of intended life. Use the following table for solutions. Symptom Cause Solution White lines Either the toner cartridge or the fuser Replace the toner cartridge or the is defective.
  • Page 79 Troubleshooting Symptom Cause Solution Light print • The Toner Darkness setting is too • Select a different Toner Darkness light. setting from the printer driver before sending the job to print. • The paper being used does not meet printer specifications. •...
  • Page 80 Troubleshooting Symptom Cause Solution Uneven print density The toner cartridge is defective. First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. ABCDE ABCDE ABCDE Ghost Images The Form Type setting in the printer Make sure the Form Type setting is driver is incorrectly set.
  • Page 81 Troubleshooting Symptom Cause Solution Streaks at the bottom of the printed The long-life photoconductor kit is Replace the long-life photoconductor page. exhausted. kit. Uneven printing The toner cartridge is not properly Remove and then reinsert the toner installed. cartridge. (Print only appears on one side of the page.) Incorrect margins The Form Size setting in the printer...
  • Page 82: Conventions

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 83: Noise Emission Levels

    Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 84: Laser Notice

    This limited warranty applies to this product only if it was originally • Modification or unauthorized attachments purchased for your use, and not for resale, from Lexmark or a • Accidents, misuse, abuse or use inconsistent with Lexmark Lexmark Remarketer, referred to in this statement as “Remarketer.”...
  • Page 85 CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark.
  • Page 86: Chapter 5: Supplies Information

    Notices Index Licensing Notice The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) Chapter 1: Overview ......................5 accept any interference received, including interference that may Section...
  • Page 87: Chapter 6: Troubleshooting

    Index Busy 13, 29 Canceling job 14, 30 recycling supplies 74 cartridge region mismatch 16, 32 resource save off 41 Close door 31 restore factory defaults 44 Error 14, 15, 16, 17, 21, 22, 24, 30, 31, 32, 33, 39, 40, 43 Load media 36 safety information 2...

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