Polycom VVX500 Quick Reference Manual page 9

Transferring C alls
Call T ransfer a llows y ou t o s end a n a ctive c all t o a nother p hone n umber
or e xtension. A c all c an b e t ransferred i n o ne o f t wo w ays:
Consultative ( or W arm) t ransfer—The p arty t o w hom y ou w ant t o
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transfer t he c all a nswers t heir p hone b efore y ou t ransfer t he c all
or h ang u p. Y ou c an c onsult w ith t hem b efore c ompleting t he
transfer.
Blind t ransfer—The c all i s a utomatically t ransferred a fter y ou d ial
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the n umber o f t he p arty t o w hom y ou w ant t o t ransfer t he c all.
Performing a C onsultative ( Warm) T ransfer
To t ransfer a c all:
During a c all, p ress
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The a ctive c all i s p laced o n h old.
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Enter t he n umber t o w hich y ou w ant t o t ransfer t he c all.
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As s oon a s y ou h ear t he r ing-­‐back s ound o r a fter t he p arty
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answers ( and y ou s peak t o t he p arty), p ress
privately t o t he p arty t o w hich y ou a re t ransferring t he c all b efore
the t ransfer i s c ompleted.
If y ou a re u sing a h andset, t he t ransfer c an b e c ompleted b y
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putting t he h andset o n t he c radle.
You c an c ancel t he t ransfer b efore t he c all c onnects b y p ressing
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the C ancel s oft k ey.
Performing a B lind T ransfer
Blind t ransfer a llows y ou t o t ransfer a c all t o a nother n umber o r e xtension
without t alking t o t hat p erson f irst. T o p erform a b lind t ransfer:
During a c all, t ap
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Tap .
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Enter t he n umber t o w hich y ou w ant t o t ransfer t he c all a nd t ap
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At t his p oint, t he c all i s c onnected t o t he n umber t o w hich y ou a re
transferring t hem.
Alternate M ethod f or T ransferring C alls-­‐
This c all t ransfer m ethod i s u sed w hen y ou w ant t o t ransfer a c all w ithout
tying u p t wo l ines o n y our p hone s ystem. I t u ses t he A ccessLine n etwork
to t ransfer t he c all i nstead o f t he p hone s ystem.
Receive a c all o n y our D esk P hone.
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