Chapter 2 - General Information - Lexicon RV-8 Service Manual

Lexicon
CHAPTER 2 – GENERAL INFORMATION
Periodic Maintenance
Under normal conditions the RV-8 requires minimal maintenance. Use a soft, lint-free cloth slightly
dampened with warm water and a mild detergent to clean the exterior surfaces of the unit.
Do not use alcohol, benzene or acetone-based cleaners or any strong commercial cleaners. Avoid using
abrasive materials such as steel wool or metal polish. It the unit is exposed to a dusty environment, a
vacuum may be used to remove dust from the unit's exterior.
Ordering Parts
When ordering parts, identify each part by type, board assembly location, component location,
price and HSG/Lexicon Part Number.
Replacement parts can be ordered from:
Harman Specialty Group
3 Oak Park Drive
Bedford, MA 01730-1441
Telephone: 781-280-0300; Fax: 781-280-0499; email:
ATTN: Customer Service
Returning Units to HSG/Lexicon for Service
Before returning a unit for warranty or non-warranty service, consult with HSG/Lexicon Customer Service
to determine the extent of the problem and to obtain Return Authorization. No equipment will be accepted
without Return Authorization from HSG/Lexicon.
If HSG/Lexicon recommends that a RV-8 be returned for repair and you choose to return the unit to
HSG/Lexicon for service, HSG/Lexicon assumes no responsibility for the unit in shipment from the
customer to the factory, whether the unit is in or out of warranty. All shipments must be well packed (using
the original packing materials if possible), properly insured and consigned, prepaid, to a reliable shipping
agent.
When returning a unit for service, please include the following information:
•
Name
•
Company Name
•
Street Address
•
City, State, Zip Code, Country
•
Telephone number (including area code and country code where applicable)
•
Serial Number of the unit
•
Description of the problem
•
Preferred method of return shipment
•
Return Authorization number (on both the inside and outside of the package).
csupport@harmanspecialtygroup.com
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