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HP Pavilion 14 Maintenance And Service Manual

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HP 14 Notebook PC
Maintenance and Service Guide

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  Summary of Contents for HP Pavilion 14

  • Page 1 HP 14 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...
  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 3 Right side ................................3 Left side ................................. 4 Display ................................... 5 Top ..................................6 TouchPad ............................. 6 Lights ..............................7 Buttons and speakers ......................... 8 Keys ..............................9 Bottom .................................
  • Page 8 Downloading a BIOS update ......................73 8 Using HP PC Hardware Diagnostics (UEFI) ...................... 74 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............74 9 Backing up, restoring, and recovering ......................75 Creating recovery media and backups (select models only) ................75 Creating HP Recovery media (select models only) ................
  • Page 9 Changing the computer boot order ................78 10 Specifications ............................79 Computer specifications ............................79 Display specifications ............................80 Hard drive specifications ............................. 81 DVD±RW SuperMulti Double-Layer Combination Drive specifications .............. 82 11 Power cord set requirements ........................83 Requirements for all countries ........................... 83 Requirements for specific countries and regions ....................
  • Page 11: Product Description

    9.5 mm tray load, fixed, serial ATA Zero power optical drive Audio and video HD Audio Dual speakers HP Webcam (VGA camera, fixed (no tilt) with activity LED; 640×480 by 24 frames per second Single digital microphone Ethernet Integrated 10/100 NIC...
  • Page 12 Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter ● Realtek RTL8188EE 802.11 bgn 1x1 Wi-Fi adapter External media cards HP Multi-Format Memory Card Reader slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ●...
  • Page 13: External Component Identification

    Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Audio-out (headphone) / Audio-in Connects optional powered stereo speakers, headphones, earbuds, a (microphone) jack headset, or a television audio cable. Also connects an optional headset microphone.
  • Page 14: Left Side

    Component Description NOTE: For disc compatibility information, navigate to the Help and Support webpage. Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Optical drive eject button Releases the disc tray. Left side Component Description...
  • Page 15: Display

    Component Description Hold the card, label side up, with connectors facing the ▲ slot and push in the card until it is firmly seated. To remove: Press in on the card and quickly release it until it pops out. ▲ Display Component Description...
  • Page 16: Top

    TouchPad Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...
  • Page 17: Lights

    Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
  • Page 18: Buttons And Speakers

    Buttons and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 19: Keys

    Keys Component Description Reveals system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen.
  • Page 20: Bottom

    Bottom Component Description Battery lock latch Unlocks the battery. Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay, after the battery lock latch has been released. Vents (8) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 21: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door.
  • Page 22 Component Model number (select models only) Revision number ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Chapter 2 External component identification...
  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 11 for details. Computer major components...
  • Page 24 Item Component Spare part number Display assembly, 14.0 in (35.56 cm), high definition (HD), WLED, SVA BrightView not spared NOTE: The display assembly is spared at the subcomponent level only. Keyboard (includes keyboard cable): Latin America 785871-161 United States 785871-001 Top cover (includes TouchPad and cable): 785295-001 Power button board (includes cable)
  • Page 25: Mass Storage Devices

    Item Component Spare part number 3 cell, 31 Whr, 2.8 Ah, Li-ion battery 776906-001 (20) Base enclosure (includes battery release latch mechanism, RJ45 cover, and screws) 785283-001 (21) DVD+/-RW DL SuperMulti Drive (includes bezel, bracket, and screws) 785286-001 (22) Service door 785288-001 Mass storage devices Item...
  • Page 26: Display Assembly Subcomponents

    Display assembly subcomponents NOTE: The display assembly subcomponents are for the HP Pavilion flat display models only. TouchSmart models are spared at the display assembly only. Item Component Spare part number Display bezel (includes screws) 785285-001 14 in (35.56 cm), BrightView, HD, WLED, SVA flat display panel (Screws included in the...
  • Page 27: Miscellaneous Parts

    Speakers (include subwoofer, speaker cables, and rubber isolators) 740706-001 Hard Drive Hardware Kit (includes hard drive rubber bracket, hard drive connector cable, and screws) 741727-001 45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), nslim 752237-001 4 cell, 41 Whr, 2.8 Ah, Li-ion battery 753077-001 Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter...
  • Page 28 Power button board (includes cable) 785288-001 Service door 785289-001 14 in (35.56 cm), WLED, HD, BrightView flat display panel for use with HP Pavilion Notebooks only 785291-001 Screw Kit 785292-001 System board with AMD E1-2100 processor for use in models without the Windows operating system...
  • Page 29: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 30: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 31: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 32: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 33: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 34: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.
  • Page 35: Battery

    Battery Description Spare part number 4 cell, 41 Whr, 2.8 Ah, Li-ion battery 752237-001 3 cell, 31 Whr, 2.8 Ah, Li-ion battery 776906-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 36: Service Door

    Reset the battery lock latch (2) to the locked position. Service door Description Spare part number Service door 785288-001 Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 37 Slide the service door (3) forward to remove. Component replacement procedures...
  • Page 38: Memory Module

    Memory module Description Spare part number 4 GB memory module (PC3, 12800, 1600 MHz) 691740-001 2 GB memory module (PC3, 12800, 1600 MHz) 691739-001 NOTE: Before adding memory modules, make sure the computer has the most recent BIOS version, and update the BIOS if needed.
  • Page 39 Remove the memory module (2) by pulling it away from the slot at a 45 degree angle. Reverse this procedure to install the memory module. Component replacement procedures...
  • Page 40: Wlan Module

    WLAN module Description Spare part number Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 753077-001 Realtek RTL8188EE 802.11 bgn Wi-Fi adapter 709848-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 41 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, the protective sleeve should be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module.
  • Page 42: Optical Drive

    Optical drive Description Spare part number DVD+/-RW DL SuperMulti Drive (includes bezel, bracket, and screws)) 785286-001 Before removing the optical drive, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Use a straightened paperclip to press in gently on the release hole (1) and release from the tab (2) until the disc tray releases. Tilt the tray (3) and pull the bezel (4) to remove it. Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...
  • Page 44: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Latin America 785871-161 United States 785871-001 Before removing the keyboard, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 45 Insert a thin tool or a keyboard push tool into the left retention screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer. Position the computer right-side up with the front toward you. Gently slide your finger along the top edge of the keyboard to release the keyboard clips (1).
  • Page 46 Remove the keyboard (4). Reverse this procedure to install the keyboard. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 47: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 48: Display Panel

    Display panel NOTE: Use these procedures to replace the bezel and raw display panel with the display assembly connected to the computer. For procedures to replace the remaining subcomponents that require that you remove the entire display assembly, see Display assembly subcomponents on page Description Spare part number Display bezel (includes screws)
  • Page 49 Remove the display bezel (6). Component replacement procedures...
  • Page 50 Remove the four Phillips M2.0×2.5 screws (1) and carefully rotate the display panel (2) onto the keyboard. Release the tab (1) and disconnect the display panel cable connector (2). Lift the panel (3) to remove it. Reverse this procedure to replace the panel. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 51: Top Cover

    Top cover Description Spare part number Top cover (includes the TouchPad and cable) 785295-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 52 Disconnect the power button cable (1) and the TouchPad cable (2). Close the display and position the computer upside down. Remove the 13 Phillips M2.5×6.5 screws from the bottom of the computer. Turn the computer over and open the display. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 53 Gently pull on the right upper corner (1) and lift around the edges of the top cover (2). Lift to remove the top cover (3). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ●...
  • Page 54: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive rubber bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 740706-001. Description Spare part number 1 TB, 5400 rpm, 9.5 mm 778192-005 500 GB, 5400 rpm, 7.0 mm...
  • Page 55 Lift up the front of the hard drive (1), and then move the hard drive (2) forward. Component replacement procedures...
  • Page 56 Disconnect the hard drive connector cable from the hard drive, and then remove the hard drive. If it is necessary to disassemble the hard drive, perform the following steps: Remove the four Phillips M3.0×3.5 screws (1) from the bracket. Remove the bracket (2) from the hard drive. Reverse this procedure to reassemble and install the hard drive.
  • Page 57: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 785287-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 58 Remove the power button board (2) with cable (the cable was disconnected from the system board when removing the top cover). Reverse this procedure to install the power button board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 59: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes cable) 734418-001 Before removing the TouchPad button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 60: Optical Drive Connector Cable

    Remove the TouchPad button board while carefully lifting the cable from the guides (3) (the cable was disconnected when removing the top cover). Reverse this procedure to install the TouchPad button board. Optical drive connector cable Before removing the optical drive connector cable, follow these steps: Turn off the computer.
  • Page 61 Remove the optical drive connector cable. Reverse this procedure to install the optical drive connector cable. Component replacement procedures...
  • Page 62: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board with AMD A4-5000 processor for use in models without the Windows operating system 785293-001 System board with AMD A4-5000 processor for use in models with Windows 8.1 Standard 785293-501 System board with AMD E1-2100 processor for use in models without the Windows operating system 785292-001...
  • Page 63 Remove the Phillips PM2.5×6.5 screw (1) that secures the power connector bracket to the base enclosure. Remove the power connector bracket (2). Remove the two Phillips M2.5×5.0 screws (1) that secure the system board to the base enclosure. Lift the right side of the system board (2) until it rests at an angle. Component replacement procedures...
  • Page 64 Carefully remove from the power connector (3). Remove the system board (4) by lifting it up and to the right at an angle. Remove the hard drive connector cable: Position the system board upside down with the front toward you. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 65 Disconnect the hard drive connector cable from the system board (1), and then remove the cable (2). The hard drive connector cable is part of the Hard Drive Hardware Kit, spare part number 740706-001. Reverse this procedure to install the system board. Component replacement procedures...
  • Page 66: Rtc Battery

    RTC battery Description Spare part number RTC battery 697917-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 67 Remove the RTC battery (2). Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+” sign faces up. Component replacement procedures...
  • Page 68: Fan

    Description Spare part number 732068-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 69 Remove the fan (3) from the system board. Reverse this procedure to install the fan. Component replacement procedures...
  • Page 70: Heat Sink Assembly

    Heat sink assembly Description Spare part number Heat sink 776776-001 Before removing the heat sink assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 71 Remove the heat sink assembly (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach it.
  • Page 72: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable (includes bracket) 732067-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 73: Speakers

    Speakers Description Spare part number Speakers (include subwoofer, speaker cable, and rubber isolators) 734422-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 74 Remove the speakers by lifting up on the clip on the right side speaker, and then lifting both speakers from the computer (2). NOTE: The speaker cable was disconnected when removing the system board. NOTE: The speakers include rubber isolators that are installed in the screw holes. These isolators are crucial to the performance of the speakers.
  • Page 75 Component replacement procedures...
  • Page 76: Display Assembly Subcomponents

    Display assembly subcomponents NOTE: These procedures are for replacing the display assembly internal components. The display is spared only at the subcomponent level. Component Spare part number Webcamera/microphone module (includes adhesive and screws) 776787-001 Display panel cable (includes webcamera/microphone module cable and screws) 734407-001 Antenna Kit (includes screw and Mylar tape) 788630-001...
  • Page 77 Remove the display assembly (2). If it is necessary to replace the webcamera/microphone module: Disconnect the webcamera/microphone module cable (1) from the webcamera/microphone module. (The webcamera/microphone module cable is part of the display panel cable.) Component replacement procedures...
  • Page 78 Detach the webcamera/microphone module (2) from the display back cover. If it is necessary to replace the hinges: Remove the two top screws (1) from the display hinges. Remove the two bottom screws (2) from the display hinges. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 79 Remove the hinges (3) from the display enclosure. If it is necessary to replace the display panel cable: Release the display panel cable from the clips (1) and routing channel built into the display enclosure. Component replacement procedures...
  • Page 80 Carefully release the cable from the channel guides (2), and remove the display panel cable (3). If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna transceiver (1) from the display back cover. (The wireless antenna transceiver is attached to the display back cover with double-sided tape.) Release the wireless antenna cable from the clips (2) built into the display back cover.
  • Page 81 Remove the wireless antenna cable and transceiver (3). Reverse this procedure to install the display assembly subcomponents. Component replacement procedures...
  • Page 82: Using Setup Utility (Bios)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 83: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
  • Page 84: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 85: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
  • Page 86: Using Windows Tools

    Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
  • Page 87: Recovering Using Hp Recovery Manager (Select Models Only)

    (select models only) on page ● On select models, if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see...
  • Page 88: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 89: 10 Specifications

    10 Specifications Computer specifications Metric U.S. Dimensions: Width 34.70 cm 13.67 in Depth ≤ 23.90 cm ≤ 9.42 in Height ≤ 2.30 cm ≤ .91 in Weight: For TouchSmart computer models with Intel processors 2.10 kg 4.61 lbs For computer models with flat display panels and Intel 2.03 kg 4.48 lbs processors...
  • Page 90: Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Display specifications Metric U.S. Dimensions Width 32.4 cm 12.8 in...
  • Page 91: Hard Drive Specifications

    Hard drive specifications 1 TB* 500 GB* Dimensions Height 9.5 mm 7 mm Width 70 mm 70 mm Weight 107 g max 107 g max Interface type SATA SATA Transfer rate 300 MB/sec 300 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms...
  • Page 92: Dvd±Rw Supermulti Double-Layer Combination Drive Specifications

    DVD±RW SuperMulti Double-Layer Combination Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time...
  • Page 93: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 94: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 95 Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
  • Page 96: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 97: Index

    16, 18, 38 removal 60 boot order display panel cable spare part numbers 14, 60 changing 78 removal 66, 69 HP PC Hardware Diagnostics (UEFI) bottom 12 spare part number 16, 17, 66, downloading 74 buttons HP Recovery Manager left TouchPad 6...
  • Page 98 77 RJ-45 (network) 4 removal 62 USB flash drive 78 wireless 7 spare part number 14, 17, 62 using HP Recovery media 76 power connector, identifying 4 recovery media power cord creating 75 memory card reader, identifying 4 requirements for all countries...
  • Page 99 regulatory information system restore point, creating 75 regulatory label 12 wireless certification labels 12 top cover removal/replacement removal 41 procedures 24, 37 spare part numbers 14, 18, 41 RJ-45 (network) jack lights, TouchPad button board identifying 4 removal 49 RJ-45 (network) jack, identifying 4 spare part number 14, 17, 49 RTC battery TouchPad zone, identifying 6...