HP Pavilion 14 Laptop PC Maintenance And Service Manual
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HP Pavilion 14 Laptop PC Maintenance And Service Manual

HP Pavilion 14 Laptop PC Maintenance And Service Manual

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HP Pavilion 14 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Pavilion 14 Laptop PC

  • Page 1 HP Pavilion 14 Laptop PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions of Intel, Celeron, and Pentium are trademarks of Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Getting to know your computer ........................7 Right side ................................7 Left side ................................. 8 Display ..................................9 Keyboard area ..............................10 TouchPad ............................10 Lights ..............................11 Button and speakers ......................... 12 Special keys ............................
  • Page 6 Changing the computer boot order ................67 Removing the HP Recovery partition (select products only) ......... 67 8 Using HP PC Hardware Diagnostics (UEFI) ....................... 69 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............69 9 Specifications .............................. 71 Computer specifications ............................71 35.6-cm (14.0-in) display specifications ......................
  • Page 7 M.2 solid-state drive specifications ........................73 10 Power cord set requirements ........................75 Requirements for all countries ..........................75 Requirements for specific countries and regions ....................76 11 Recycling ..............................79 Index ................................81...
  • Page 8 viii...

  • Page 9: Product Description

    Category Description 8th Gen 7th Gen 7th Gen Intel, Intel, Intel, Discrete Product name HP Pavilion 14 Laptop PC √ √ √ * Model numbers: 14-bk000 – bk099 √ √ * Model numbers: 14-bk100 – bk199 √ Processor 8th generation Intel® Core™ processors √...
  • Page 10 128 GB SSD + 1 TB HDD √ √ √ ● Camera/mic HP Wide Vision FHD IR Camera - indicator LED and 2x IR LEDs, USB2.0, FHD √ √ √ Hybrid BSI sensor, f2.2, 88° WFOV 1080p by 30 frames per second √...
  • Page 11 √ echo cancellation, noise suppression Supports WDR (Wide Dynamic Range) √ √ √ HP Wide Vision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0, 88° √ √ √ WFOV 720p by 30 frames per second Dual array digital microphones with appropriate software - beam forming, √...
  • Page 12 Category Description 8th Gen 7th Gen 7th Gen Intel, Intel, Intel, Discrete RJ-45 (Ethernet) √ √ √ USB 3.0 (2) √ √ √ USB 3.1 Gen 1 Type-C port (supports data transfer) √ √ √ AC Smart Pin adapter plug √...
  • Page 13 Category Description 8th Gen 7th Gen 7th Gen Intel, Intel, Intel, Discrete Windows 10 Home Value NB EM/SL √ Windows 10 Home Value NB Select Geo EM/SL √ For China Market: √ √ √ CPPP Windows 10 Home Plus China Language Edition √...
  • Page 14 Chapter 1 Product description...

  • Page 15: Getting To Know Your Computer

    Blinking white: The hard drive is being accessed. ● ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. USB Type-C 3.x charging port When the computer is on, connects and charges a USB device that has a Type-C...

  • Page 16: Left Side

    To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and then select ▲ HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 17: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 18: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer...

  • Page 19: Lights

    Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 20: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 21: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 22: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Getting to know your computer...

  • Page 23: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. ●...
  • Page 24 Chapter 2 Getting to know your computer...

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components...
  • Page 26 Item Component Spare part number Display assembly NOTE: Display assemblies are spared at the subcomponent level only. Entire display hinge-ups are not spared. Display assembly spare part information, see Display assembly subcomponents on page Top cover/keyboard NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page Models with backlit keyboard: Mineral silver...
  • Page 27 Item Component Spare part number ● Intel Core i7-7500U processor 927264-xx1 Intel Core i5-8250U processor 935947-xx1 ● ● Intel Core i5-7200U processor 927265-xx1 Intel Core i3-7100U processor 927266-xx1 ● ● Intel Pentium 4415U processor 927267-xx1 (10) 927918-001 Heat sink assembly (includes replacement thermal materials) (11) For use in models with discrete graphics 927920-001...

  • Page 28: Mass Storage Devices

    Item Component Spare part number (19) Hard drive brackets 933608-001 (20) Bottom cover Natural silver 927911-001 Dixons 938609-001 (21) Rubber Kit 926855-001 Mass storage devices Item Component Spare part number Hard drive (7 mm, SATA; does not include brackets or cable): 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm...

  • Page 29: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel For use in models with an HD camera 927912-001 For use in models with an FHD IR camera 928431-001 Antenna, dual (includes wireless antenna cable and transceiver) 927905-001 Camera/microphone module HD camera 919573-002 FHD IR camera...

  • Page 30: Miscellaneous Parts

    Silk gold 927907-001 Empress red 927909-001 Dixons 938608-001 Miscellaneous parts Component Spare part number HP Smart AC adapter (4.5 mm, non-PFC): 65-W 710412-001 65-W, for use in Argentina 710340-850 45-W 741553-850 45-W, for use in Argentina 741553-852 Power cord, C5, 1.0 m...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 32: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 33: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 34 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 36 To remove the display bezel, flex the inside of the top edge (1), the left edge (2), the bottom edge (3), and the right edge (4) of the display bezel until the bezel disengages from the display enclosure. To remove the standard camera/microphone module: Standard webcam Position the display assembly with the top edge toward you.
  • Page 37 To remove the infrared (IR) camera/microphone module: IR webcam Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cables from the right side of the camera (2) and the left side of the camera (3). Remove the tape from the enclosure (4).
  • Page 38 Rotate the display panel onto the keyboard (1) to gain access to the display cable connection on the back of the panel. On the back of the display panel, release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the cable (3).

  • Page 39: Bottom Cover

    Bottom cover Description Spare part number Bottom cover – natural silver 927911-001 Bottom cover – Dixons 938609-001 Rubber Kit 926855-001 Before removing the bottom cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 40 Start prying along the bottom edge of the computer (1), then along the left (2) and right (3) sides, and then remove the bottom cover (4). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 41: Battery

    Battery Description Spare part number Battery, 4 cell, 70 Wh, 4.55 Ah 920070-855 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 42: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855 Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855 Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 43 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 44: Memory Module

    Memory module Description Spare part number Memory module (PC4-2400) 8-GB 862398-855 4-GB 862397-855 2-GB 864271-855 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or cable. Description Spare part number Hard drives (7 mm): 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm 778186-005 Hard drive bracket 933608-001 Hard drive cable 927917-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 46 Pull each bracket away from the sides of the hard drive (2). Reverse this procedure to reassemble and install the hard drive. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 47: Solid-State Drive (Ssd)

    Solid-state drive (SSD) Description Spare part number 512 GB 763008-011 256 GB 865902-012 128 GB 827560-041 Before removing the solid-state drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Fan

    Description Spare part number 927918-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 49: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal materials. Description Spare part number Heat sink for use in models with UMA graphics 927919-001 Heat sink for use in models with discrete graphics 927920-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer.
  • Page 50 ● Thermal paste is used on the processor (1) and associated heat sink area (2), as well as the graphics chip (3) and associated heat sink area (4). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 51 ● Thermal paste is used on the processor (1) and associated heat sink area (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.

  • Page 52: Touchpad Board

    TouchPad board Description Spare part number TouchPad board 927923-001 TouchPad bracket 926851-001 TouchPad board cable 927916-001 Before removing the TouchPad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 53: Usb Board

    USB board Description Spare part number USB board for use in models with 4 GB of discrete graphics memory 927924-001 USB board for use in models with UMA graphics memory or 2 GB of discrete graphics memory 927925-001 USB board cable 927914-001 Before removing the USB board, follow these steps: Shut down the computer.

  • Page 54: System Board

    System board NOTE: The system board spare part kit includes replacement thermal materials. Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system For use in models with discrete graphics memory: ●...
  • Page 55 (2): Power connector cable (3): Small display cable (4): Speaker cable (5): Power button board cable (6): USB board cable (7): TouchPad cable (8): Keyboard drive cable (9): Keyboard backlight cable (10): Hard drive cable Remove the four Phillips PM2.0×5.0 screws (1) that secure the system board to the computer. Component replacement procedures...
  • Page 56 Remove the three Phillips PM2.0×3.0 screws (2) that secure the system board to the computer. Rotate the right side of the system board upward (1) Pull the system board up and to the right to remove it from the computer (2). Reverse this procedure to install the system board.

  • Page 57: Speakers

    Speakers Description Spare part number Speakers (includes left and right speakers and cable) 927929-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 58: Display Assembly

    Display assembly Description Spare part number Display bezel For use in models with an HD camera 927912-001 For use in models with an FHD IR camera 928431-001 Display cable (includes display panel cable and camera/microphone cable) For use in models with an HD camera 927913-001 For use in models with an FHD IR camera 928432-001...
  • Page 59 To remove the display assembly: Disconnect the large display panel cable from the system board (1). Disconnect the small display panel cable from the system board (2). Disconnect the wireless antennas from the WLAN module (3). Remove the antenna cables from their routing path in the computer (4). Remove the lock bracket from atop the right hinge by removing the Phillips PM2.5×6.0 screw (1) and then lifting the bracket off the hinge (2).
  • Page 60 Separate the display from the computer (3). If it is necessary to replace any of the display assembly subcomponents: To remove the display bezel, flex the inside of the top edge (1), the left edge (2), the bottom edge (3), and the right edge (4) of the display bezel until the bezel disengages from the display enclosure.
  • Page 61 To remove the standard camera/microphone module: Standard webcam Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cable (2) from the module. Remove the tape from the enclosure (3).
  • Page 62 Remove the tape from the enclosure (4). Replacement cameras come with tape already installed. To remove the display panel: Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the top of the enclosure. NOTE: The display will not be connected to the computer as shown in the following image. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 63 Rotate the display panel onto the keyboard (1) to gain access to the display cable connection on the back of the panel. On the back of the display panel, release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the cable (3).
  • Page 64 To remove the display hinges: Remove the three Phillips broad head PM2.5×3.0 screws (1) and the Phillips PM2.0×2.5 screw (2) that secures each hinge to the display enclosure. Remove the display hinges (3). To remove the wireless antennas and cables, peel the left(1) and right (2) antennas off the display enclosure, and then remove the antennas and cables from the display enclosure (2).
  • Page 65 To remove the display/camera cable, disconnect the cable from the board at the bottom of the display (1) and the camera at the top of the display (2), and then remove the cable from the clips built into the side of the display enclosure (3). If replacing the display enclosure, be sure that the subcomponents (including the camera/microphone module, the antenna receivers, and all associated cables and hardware) are transferred to the new enclosure.

  • Page 66: Power Button Board

    Power button board Description Spare part number Power button board for use in models with 4 GB of discrete graphics memory 927926-001 Power button board for use in models with UMA graphics memory or 2 GB of discrete graphics memory 927927-001 Power button board cable 927915-001...

  • Page 67: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 808155-021 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Top Cover/Keyboard

    Top cover/keyboard The top cover/keyboard spare part remains after all other spare parts have been removed. The top cover/keyboard spare part kit includes the keyboard, keyboard cable and the keyboard backlight cable. In this section, the first table provides the main spare part number for the keyboard. The second table provides the country codes.

  • Page 69: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 70: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 71: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 72: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 73: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 74: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 75: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
  • Page 76 Chapter 7 Backing up, restoring, and recovering...

  • Page 77: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 78 Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in-1 USB key. This tool can be used by HP authorized service providers to recover systems that have failed due to a corrupted BIOS. For more information about using the 3-in-1 USB key for BIOS crisis recovery, go to http://www.hp.com/go/...

  • Page 79: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 234.8 mm 9.24 in Width 335.8 mm 13.22 in Height 19.9 mm 0.78 in Weight 1 spindle (hard drive, UMA, 8th gen Intel) 1580 g 3.48 lb Zero spindle (SSD, UMA, 8th gen Intel) 1664 g 3.67 lb 1 spindle (hard drive, discrete, 7th gen Intel)

  • Page 80: 35.6-Cm (14.0-In) Display Specifications

    35.6-cm (14.0-in) display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) 1920x1080 (FHD) Surface treatment BrightView Anti glare Brightness 220 nits Viewing angle SVA (HD displays) UWVA (FHD displays) Backlight WLED Graphics adapter Hard drive specifications 1-TB* 500-GB* Dimensions Height...

  • Page 81: M.2 Solid-State Drive Specifications

    M.2 solid-state drive specifications 128-GB* 256-GB* 512-GB* Dimensions Height 1 mm 1 mm 1 mm Length 50.8 mm 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm 28.9 mm Weight < 10 g < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) SATA-3 (6 Gbps)
  • Page 82 Chapter 9 Specifications...

  • Page 83: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 84: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 85 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75mm or 1.25mm conductor size.
  • Page 86 Chapter 10 Power cord set requirements...

  • Page 87: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 88 Chapter 11 Recycling...

  • Page 89: Index

    19 identifying 9 removal 27 hinges camera/microphone cable spare part numbers 27 illustrated 22, 50 illustrated 21, 50 drive light 7 removing 29, 54, 56 removing 29, 54, 56 HP PC Hardware Diagnostics (UEFI) using 69 electrostatic discharge 24 Index...
  • Page 90 65 service 15 illustrated 18 USB flash drive 66 wireless certification 15 removing 59 using HP Recovery media 64 WLAN 15 power connector, identifying 7 recovery media lights power cord creating 63 AC adapter and battery 7...
  • Page 91 security cable slot, identifying 8 USB 3.x SuperSpeed ports, security, product description 4 identifying 8 sensors, product description 3 USB board serial number 15 removing 45 serial number, computer 15 spare part number 19 service considerations USB Type-C 3.x charging port, cables 23 identifying 7 connectors 23...
  • Page 92 Index...

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