Chapter 4: Troubleshooting - MobileDemand xTablet T1400 User Manual

Chapter 4: Troubleshooting

Troubleshooting (Basic)
Problem
The removable battery is not charging.
Nothing appears on the screen.
The screen suddenly turns blank and the
power indicator goes off.
Wireless LAN signal quality is poor.
I cannot connect to another wireless LAN
device.
I cannot connect to another device with
Bluetooth.
Solution
• Make sure the AC adapter is properly
connected, and that the removable battery
is properly inserted.
• The xTablet T1400 may be in sleep mode.
Press the power button to wake up the
display.
• The brightness level may be too low.
Increase brightness.
• Make sure that LED indicator is not turned
off in Hot-Tab.
• Make sure the AC adapter is properly
connected.
• If running on battery power, the battery
may be depleted, charge the battery.
• The xTablet T1400 may be out of range.
Move the xTablet T1400 closer to the
access point or another wireless LAN
device associated with it.
• Check if your surroundings have
interferences, such as microwave ovens,
cordless phones. Move the xTablet T1400
away from objects causing interference.
• Make sure that wireless LAN feature is
turned on.
• Make sure that the SSID setting is the
same for every wireless LAN device in the
network.
• Restart the xTablet T1400
• Make sure the IP address or subnet mask
setting is correct.
• Make sure that both devices have
Bluetooth turned on (For the xTablet
T1400, check Hot-Tab to see if Bluetooth
is turned on).
• Make sure that the distance between the
two devices is within 10 meters and there
are no walls or large obstructions between
the devices.
• Make sure the both devices are turned on
28 xTablet T1400 User Guide