Page 1
USER MANUAL SANTEC IP Cameras Models: SNC-211RSIA SNC-311FSNF SNC-211RSIA SNC-311FSNF Version 1.0sfi/0115/engl/A5...
Page 2
Please follow all instructions and observe the warnings contained in this manual. Please contact your local dealer or SANTEC directly if you have any questions or if you wish to claim for a service or warranty. You will find further information on our website: www.santec-video.com...
User manual SNC-211RSIA, SNC-311FSNF Table of contents Safety precautions Safety instructions About this user manual Items included in the delivery PART I: CAMERA DESCRIPTION, TECHNICAL SPECIFICATIONS, INSTALLATION 1. SNC-211RSIA 1.1 Special features 1.2 Technical drawing 1.3 Connections 1.4 Access 1.5 Technical specifications 2.
Page 4
User manual SNC-211RSIA, SNC-311FSNF PART II: CAMERA CONFIGURATION AND CONTROL VIA THE WEB 1. Live view 2. PTZ 2.1 PTZ control 2.2. Calling-up the PTZ functions 3. Playback 3.1 Preparations 3.1.1 Manual recordings/snapshots 3.1.2 Alarm-based and schedule based recordings/snapshots 3.2 Playback of videos and snapshots 4.
Page 5
User manual SNC-211RSIA, SNC-311FSNF 4.8 Setup Storage 4.8.1 Setup Storage Schedule 4.8.2 Setup Storage Destination 4.8.3 Setup Storage Record control 4.9 Setup System 4.9.1 Setup System General 4.9.2 Setup System Account 4.9.3 Setup ...
User manual SNC-211RSIA, SNC-311FSNF Safety precautions Caution Description of symbols Danger: This symbol is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to a person.
User manual SNC-211RSIA, SNC-311FSNF Safety instructions Before operating the appliance, please read this manual carefully and retain it for further reference. Before cleaning the appliance, it has to be switched off and unplugged from the power outlet. Wipe the appliance with a soft damp cloth.
Improper handling of the appliance will invalidate the warranty. Subject to technical changes without prior notice. Errors excepted Items included in the delivery 1x IP camera Additionally for SNC-211RSIA: 1x CD (ConfigTool) 1x Wall bracket (SNCA-WM-4642) 1x Stancil sticker 1x Adapter for additional accessories (SNCA-MK-4830)
User manual SNC-211RSIA, SNC-311FSNF Part I: Camera description, technical specifications, installation SNC-211RSIA 1.1 Special features IP speed dome camera for outdoor applications Excellent image quality, even under poor light conditions Easy to use thanks to intuitive user interface 3x streaming, dual streaming, multicast...
Black: Green: Audio GND Network Purple: Audio In Note: If the camera’s cable length is not long enough for your installation purpose, we recommend to use junction box SNCA-JB-4640 (can be ordered via the SANTEC webshop). _________________________________________________________________________________ - 10 -...
User manual SNC-211RSIA, SNC-311FSNF 1.4 Access On the rear of camera SNC-211RSIA, there is a service lid. Screw it off to have access to the reset button and the product label (serial number etc). Product label Reset button Press this button for a few seconds to reset the camera.
User manual SNC-211RSIA, SNC-311FSNF 1.5 Technical specifications Model SNC-211RSIA Camera type 2 MP IP IR speed dome Installation Outdoor applications Video norm PAL / NTSC 1/2.8” Progressive Scan CMOS Image sensor Resolution 2 MP (1920 x 1080) Video codec (compression) H.264 / MJPEG...
User manual SNC-211RSIA, SNC-311FSNF 2. SNC-311FSNF 2.1 Special features IP mini PT dome for outdoor applications Excellent image quality, even under poor light conditions Easy to use thanks to intuitive user interface 1x main and 2x sub stream, dual-streaming, multicast...
User manual SNC-211RSIA, SNC-311FSNF 2.3 Connectors and access The camera is equipped with the following connectors: Power Network On the bottom of camera SNC-311FSNF, there is service lid. Screw it off to have access to the micro SD card slot.
User manual SNC-211RSIA, SNC-311FSNF 2.4 Technical specifications Model SNC-311FSNF Camera type 3 MP IP mini PT dome Installation Outdoor applications Video norm PAL / NTSC 1/3” Progressive Scan CMOS Image sensor Resolution 3 MP (2048x1536) Video codec (compression) H.264 / MJPEG 3 MP: 20 fps Max.
Only for camera SNC-211RSISA: If the camera’s cable length is not long enough for your installation purpose, we recommend to use use junction box SNCA-JB-4640 (can be ordered via the SANTEC webshop). Connect the camera via a network cable directly to your computer or a switch/router.
When you use the ConfigTool for the first time, you will be prompted to install the plugin. Please accept the plugin installation. The latest version of the ConfigTools can be downloaded in the SANTEC webshop in the product section of the respective camera model (www.santec-video.com).
User manual SNC-211RSIA, SNC-311FSNF Part II: Camera configuration and control via the web Once you have connected the camera and accessed it using the web browser (ConfigTool), the live view of the camera along with the configuration menu and some setting options are displayed.
Page 19
Symbol Description Only available for camera model SNC-211RSIA: Click on the pencil symbil to draw a line in the video image to mark a certain area. If you click on the litte arrow next to the pencil, additional pencil colours (green, blue, red) are available.
Page 20
User manual SNC-211RSIA, SNC-311FSNF Symbol Description Record: Click on the record symbol. It will turn blue and the recording of the live image starts. Click again to stop the recording (turns white).The recordings will be stored at the path which you have defined here (see chapter 4.2.4): Setup ...
Page 21
It might happen that fast movements are not clearly visible. Fluency: Optimized for fast movement display. Only available for camera SNC-211RSIA: Click on this symbol to display a small panel which you can use to call-up various PTZ functions.
User manual SNC-211RSIA, SNC-311FSNF 2. PTZ 2.1 PTZ control There is a small panel for PTZ control. SNC-211RSIA: SNC-311FSNF: PTZ directions: For PTZ control, please use the 8 directions arrows by clicking on them. In the middle of the direction arrows, you will find a 3D quick positioning button.
User manual SNC-211RSIA, SNC-311FSNF 2.2 Calling-up the PTZ functions Using a small extra panel you can call-up the PTZ functions. If you wish to setup/define the PTZ functions, this needs to be done here: Setup => PTZ => Function (see chapter 4.5.2) Note: For camera model SNC-311FSNF, only the „Preset“...
Page 24
User manual SNC-211RSIA, SNC-311FSNF Assistant: Up to 255 assistants are available. Go to: Here you can set a horizontal angle (0-3600), a vertical angle (0-900) as well as a zoom area (1-128). Pan: Here you can start the pan function.
User manual SNC-211RSIA, SNC-311FSNF 3. Playback 3.1 Preparations It is recommended to adjust and correct (if necessary) the date and time setting for the camera. Otherwise the search for recorded data will be difficult. Date and time are to be adjusted here (see chapter 4.9.1):...
User manual SNC-211RSIA, SNC-311FSNF 3.1.2 Alarm-based and schedule-based recordings/snapshots Recordings (videos) resp. snapshots which are triggered by an alarm/event or by schedule, are not automatically stored to your computer (in contrast to manual recordings/snapshot) but there are several storage paths available (see chapter 4.8.2): Setup ...
Page 27
User manual SNC-211RSIA, SNC-311FSNF Use this button to move from the calendar view to the list view. All recordings of this day are listed here. For longer lists, use the arrows to go to the next page. Double-click on a recording’s start time to display information such as start and end time of the recording as well as file size.
Page 28
User manual SNC-211RSIA, SNC-311FSNF Video cut (clip): You may cut out sections of interest of the recorded video (video clips). 1. Click on the start time and then on the cut icon. Then enter a start time and click again on the cut symbol.
User manual SNC-211RSIA, SNC-311FSNF 4. Setup 4.1 Setup Camera Condition 4.1.1 Setup Camera Condition Condition Here you can define various settings for the video image. The settings are effective in the image immediately as soon as they are set.
Page 30
User manual SNC-211RSIA, SNC-311FSNF White balance: Auto: The camera automatically activates the white balance function. Sunny: For sunny (bright light) days. Night: For dark days and nights. Outdoor: For outdoor applications. Customized: Here you can manually set the red and blue gain values.
Page 31
User manual SNC-211RSIA, SNC-311FSNF Setup for camera model SNC-211RSIA: PTZ directions: For PTZ control, please use the 8 directions arrows by clicking on them. In the middle of the direction arrows, you will find a 3D quick positioning button. By clicking on this button, the camera image will be displayed as full screen. Press and hold the mouse to draw a box into the image.
Page 32
User manual SNC-211RSIA, SNC-311FSNF Profile: Here you can choose from „normal“, „day“ or „night“. WB (White Balance): As WB modes, you can select: Auto: Automatic white balance. Manual: Manual adjustment for red and blue values. Outdoor Indoor Outdoor Auto Sodium vapor lamp auto...
Page 33
User manual SNC-211RSIA, SNC-311FSNF NR (Noise Reduction): For 2D NR and 3D NR you can adjust the level from 1 to 16 (default = 8). Day & night: Type: Electronic, mechanical Day & night mode: Auto, colour, black & white, photoresistor Sensitivity: Values from 1 to 8.
Page 34
User manual SNC-211RSIA, SNC-311FSNF Focus: Focus mode: Auto, Semi Auto, Manual Focus Limit: Auto, 10 cm, 1 m, 2 m, 3 m, 5m Sensitivity: Default, High, Low IR correction: Enable, Disable, Auto Zoom: Here you can enable the digitial zoom and adjust the zoom speed (1-8).
Page 35
User manual SNC-211RSIA, SNC-311FSNF Sharpness: Sharpness: Adjusts the sharpness of the overall image (1-16). Sharpness CNT: Adjusts the sharpness using the radius (1-16). Picture: Style: Standard, Soft, Natural Hue: Values from 1-100. Brightness: Values from 1-100. Saturation: Values from 1-100.
Page 36
User manual SNC-211RSIA, SNC-311FSNF Defog: Mode: Aus, Auto Intensity: Low, Middle, High Default: Here you can select individual or all settings for re-setting them to default values. _________________________________________________________________________________ - 36 -...
User manual SNC-211RSIA, SNC-311FSNF 4.1.2 Setup Camera Conditions Profile Management Switching between profiles can be schedule-based or sensor-based. Normal Full time: Day or night Schedule: Use the ruler to define the duration resp. the time. _________________________________________________________________________________ - 37 -...
User manual SNC-211RSIA, SNC-311FSNF 4.2 Setup Camera Video 4.2.1 Setup Camera Video Video Here you can adjust the settings for the main stream and the sub stream. Code stream type: The camera supports the active control of frame rates, i.e. it allows you to record in different frame rates.
User manual SNC-211RSIA, SNC-311FSNF Watermark: If enabled, a watermark is stored in the video image. By including a watermark you can varify if the video has been tempered or not. Max. watermark text length is 128 characters. 4.2.2 Setup Camera Video Snapshot Here you can define the settings for snapshots.
User manual SNC-211RSIA, SNC-311FSNF 4.2.3 Setup Camera Video Overlay Here you can define different elements to be displayed or hidden in the video image. Setup for camera model SNC-311FSNF: Privacy masking: Enable the privacy masking function. Use the mouse to draw up to 4 privacy zones into the video image (size and position), i.e.
Page 41
User manual SNC-211RSIA, SNC-311FSNF Time title: Enable this function and move the yellow „time title“ box to the desired position in the video image. If needed, you may also add the day of the week. Finally click on „Save“. Notes: Date and time cannot be edited here, only their position in the video image.
Page 42
User manual SNC-211RSIA, SNC-311FSNF Setup for camera model SNC-211RSIA: Privacy masking: Enable the privacy masking function. Use the mouse to draw up to 24 privacy zones into the video image (size and position), i.e. these areas will be covered. Creation of privacy zones: As „SN“...
Page 43
User manual SNC-211RSIA, SNC-311FSNF Channel title: Channel title: Enable this function and move the yellow „channel title“ box to the desired position in the video image. Then enter a name as „Input channel title“ (max. 15 characters/digits). Click on “Save” to save the channel title.
User manual SNC-211RSIA, SNC-311FSNF 4.2.4 Setup Camera Video Path Here you can define the paths for storing snapshots and recordings. By default, videos/snapshots are stored on your C: drive. Click on „Browse“ to change the storage path.
User manual SNC-211RSIA, SNC-311FSNF 4.3 Setup Camera Audio Preconditions for audio streaming and bi-directional communication (sound, talk) are: A microphone/speaker (not included in the delivery) is connected to the audio input/output of the camera. Your computer has enabled audio functionality (sound card, speaker, microphone).
User manual SNC-211RSIA, SNC-311FSNF 4.4 Setup Network 4.4.1 Setup Network TCP/IP TCP/IP: Here you can define the following settings: Host name: Max. 15 digits Ethernet card Mode: Static or DHCP. For IPV4, DHCP can be used. IPV6 only supports static addresses.
Page 47
To access the camera via an App, the camera needs to be integrated into a network with Internet access. If you now enable the P2P function, the camera establishes a connection to the SANTEC BW P2P server. Once the connection has been established successfully, the status changes to „Online“...
Please don’t use any ports which are default ports for other services. ONVIF: ONVIF = Open Network Video Interface Forum) All SNC cameras are ONVIF compatible which enables the configuration and integration of a SANTEC camera into most video management solutions know on the market. _________________________________________________________________________________ - 48 -...
User manual SNC-211RSIA, SNC-311FSNF 4.4.3 Setup Network PPPoE PPPoE can be used to establish an Internet connection. You need the registration data (user name, password) from your provider. Once you have saved your entries, you have to re-boot the camera so that is able to connect via PPPoE.
Page 50
User manual SNC-211RSIA, SNC-311FSNF Domain name: For server type „No-IP DDNS” and “Dyndns DDNS“: You can self-define the domain name. For server type „Quick DDNS“: Depending on the selected mode („Auto“ or „Manual“) The domain name will be set automatically or you enter your self-defined domain name (the latter can be tested by using the „Test“...
User manual SNC-211RSIA, SNC-311FSNF 4.4.5 Setup Network IP filter Here you can set up trusted sites (IP or MAC addresses), i.e. these addresses are granted access to the camera. Enable the function „Trusted sites“. If you don’t tick this box, the camera can be accessed from any computer.
User manual SNC-211RSIA, SNC-311FSNF 4.4.6 Setup Network SMTP (E-Mail) Here you can define, if, when and how an e-mail notification is sent in case of an event. SMTP server, port: Please enter the IP of your e-mail SMTP server and its port (default = 25).
User manual SNC-211RSIA, SNC-311FSNF Mail receiver: Enter the e-mail address to receive e-mail notifications and click on the plus icon. The e-mail address will be added to the list. You may add up to 3 e-mail recipients. If an e-mail notification is to be sent to this recipient in case of a detected motion, please enable the box „Send e-mail“...
User manual SNC-211RSIA, SNC-311FSNF 4.4.8 Setup Network SNMP SNMP version: Select either SNMP v1, SNMP v2 or SNMP v3. Only one SNMP version can be selected at a time. For SNMP v3, additional authorisations and encryptions can be defined.
User manual SNC-211RSIA, SNC-311FSNF 4.4.9 Setup Network Bonjour If Bonjour is enabled and the Bonjour protocol is supported, this device is automatically identified in the network as an IP camera. In the network, the IPC server name connects to the Bonjour protocol.
User manual SNC-211RSIA, SNC-311FSNF Port: Valid ports: 1025 to 65534. Default port for main stream: 40000 Default port for sub stream: 40002 If you change the multicast address or the port, please re-boot the camera. 4.4.11 Setup Network 802.1x...
User manual SNC-211RSIA, SNC-311FSNF 4.4.12 Setup Network QoS QoS (Quality of Service) allows to transmit packets in the network traffic based on priority. This is particularly important when network congestion occurs. According to the DSCP (Differentiated Services Code Point) model, traffic flows are classified and marked with DSCP values and thus receive the corresponding forwarding treatment from DSCP capable routers.
User manual SNC-211RSIA, SNC-311FSNF 4.5 Setup PTZ Note: This function is only available for camera model SNC-211RSIA. 4.5.1 Setup PTZ Protocol Select the network protocol here. 4.5.2 Setup PTZ Function Here you can define various PTZ functions which you can then display e.g. in the live view page.
Page 59
User manual SNC-211RSIA, SNC-311FSNF Preset: Up to 80 presets can be defined. Click on „Add“ to add a new preset. Adjust the camera position by using the direction buttons and the zoom/focus/iris buttons. Then click on the save icon. To delete a specific, individual preset, click on the respective delete icon.
Page 60
User manual SNC-211RSIA, SNC-311FSNF Scan: Up to 5 scans and their respective speed can be defined here. Pattern: Up to 5 patterns can be defined. Click on „Start“ to start or stop the pattern. _________________________________________________________________________________ - 60 -...
Page 61
User manual SNC-211RSIA, SNC-311FSNF Pan: Here you can adjust the panning speed (1-8) PTZ speed: Here you can adjust the PTZ speed (low, middle, high). _________________________________________________________________________________ - 61 -...
Page 62
User manual SNC-211RSIA, SNC-311FSNF Idle motion: Here you can define the action the camera should take if it has been idle for a specific time. Example: After 10 minutes of being idle, the camera should run a tour. Boot up: Here you can define what kind of PTZ function the camera should run when started.
User manual SNC-211RSIA, SNC-311FSNF 4.6 Setup Peripheral Note: This function is only available for camera model SNC-211RSIA. Here you can made adjustments for the IR light. _________________________________________________________________________________ - 63 -...
User manual SNC-211RSIA, SNC-311FSNF 4.7 Setup Event 4.7.1 Setup Event Video detect Here you can define settings for motion detection and tampering detection. Motion detect: Enable this function. Working period: Click on „Setup“. For each day of the week, up to 6 periods can be defined.
Page 65
For each area, the sensitivity and threshold for motion detection can be defined. Manual control excluded (only available for camera model SNC-211RSIA): If enabled, the manual PTZ control of the camera will be deactivated as long as the alarm lasts.
Page 66
User manual SNC-211RSIA, SNC-311FSNF PTZ: In case of a detected motion, the PTZ control is activated. Snapshot: If enabled, a snapshot is made in case of a detected motion. Video tamper: Here you can define the actions to be taken in case of a detected video tampering, e.g.
User manual SNC-211RSIA, SNC-311FSNF 4.7.2 Setup Event Abnormality Here you can define alarms for abnormal events. No SD card: If enabled, an e-mail notification can be sent in case of a missing SD card. Capacity warning: If enabled, an e-mail notification can be sent if the SD card has exceeded its storage limit.
User manual SNC-211RSIA, SNC-311FSNF 4.8 Setup Storage 4.8.1 Setup Storage Schedule Here you can define the schedule for recordings, snapshots and holidays (i.e. the period where you are absent). Record and snapshot scheduel: Click on „Setup“. For each day of the week, up to 6 periods can be defined.
Local (=SD card in camera), FTP or NAS. (Note: NAS is not available for camera model SNC-211RSIA) Please note that for these 3 eventy types only one identical storage path can be selected. It is for example not possible to store scheduled recordings locally and motion recordings on FTP.
Page 70
User manual SNC-211RSIA, SNC-311FSNF Local: To store recordings/snapshots on the camera’s SD card, make sure that a micro SD card is inserted in the camera. As a next step, it is important to format the SD card. Click on “Format”.
Page 71
User manual SNC-211RSIA, SNC-311FSNF NAS (not available for camera model SNC-211RSIA): In order to store data on the NAS server, please tick „Enable“. Enter the parameter of the NAS server Note: The box „Enable“ can only be checked if you have selected NAS as storage path on the previous page.
User manual SNC-211RSIA, SNC-311FSNF 4.8.3 Setup Storage Record control Pack duration: Define the maximum file size on the storage path (5-120 minutes; default = 8 minutes). Pre-event record: The time you have defined here (0-20 seconds; default = 5 seconds) will be the pre-event recording time, thus prior to the event.
User manual SNC-211RSIA, SNC-311FSNF 4.9 Setup System 4.9.1 Setup System General General: You can define a device name, i.e. a camera name. You can select the language (English or German). Alternatively, click on the German/English flag on the top of the screen.
User manual SNC-211RSIA, SNC-311FSNF 4.9.3 Setup System Default If you click here, all settings will be restored to default values. 4.9.4 Setup System Import/Export Click on „Import“ to save settings on the camera (e.g. from your computer).
User manual SNC-211RSIA, SNC-311FSNF 4.10 Setup Information 4.10.1 Setup Information Version Here you find various version numbers. This is for reference only and can not be edited. Here you also find the P2P code which you can scan with your mobile device to access the camera via the App.
User manual SNC-211RSIA, SNC-311FSNF 4.10.2 Setup Information Log The log (history) shows all information regarding users, events, alarms, settings, etc. Select a type you wish to search for: All, system, setting, data, event, recording, account, clear log. Enter a time frame (start time, end time) and click on „Search“.
User manual SNC-211RSIA, SNC-311FSNF 5. Alarm Here you can define the parameters for an alarm. Alarm type: Here you can select for which types of events an alarm should be triggered, e.g. motion detection, tampering, illegal access, usw. You may select several or all options.
User manual SNC-211RSIA, SNC-311FSNF 6. Setup Assistance The Setup Assistance helps you to adjust camera settings quickly and in a convenient way. Here you can adjust the major settings for Main Stream, Sub Stream 1 and Sub Stream 2. Camera information are listed for service purposes.
User manual SNC-211RSIA, SNC-311FSNF 7. Logout If you want to logoff from the camera, click on „Logout“ and you will be immediately logged off without further prompting. The login page appears and you may logon again if you wish, e.g. using a different user name.
Need help?
Do you have a question about the SNC-211RSIA and is the answer not in the manual?
Questions and answers