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USER MANUAL
SANTEC IP Camera
Model:
SNC-331DLNN
Lens not included in the delivery.
Version 1.0sfi/0115/engl/A5

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Summary of Contents for Santec SNC-331DLNN

  • Page 1 USER MANUAL SANTEC IP Camera Model: SNC-331DLNN Lens not included in the delivery. Version 1.0sfi/0115/engl/A5...
  • Page 2 Please follow all instructions and observe the warnings contained in this manual. Please contact your local dealer or SANTEC directly if you have any questions or if you wish to claim for a service or warranty. You will find further information on our website: www.santec-video.com...
  • Page 3: Table Of Contents

    User manual SNC-331DLNN Table of contents Safety precautions Safety instructions About this user manual Items included in the delivery PART I: CAMERA DESCRIPTION, TECHNICAL SPECIFICATIONS, INSTALLATION 1. Special features 2. Technical drawing 3. Connectors and access 4. Technical specifications 5. Installation 6.
  • Page 4 User manual SNC-331DLNN PART II: CAMERA CONFIGURATION AND CONTROL VIA THE WEB 1. Live view 2. PTZ 2.1 PTZ control 2.2. Calling-up the PTZ functions 3. Playback 3.1 Preparations 3.1.1 Manual recordings/snapshots 3.1.2 Alarm-based and schedule based recordings/snapshots 3.2 Playback of videos and snapshots 4.
  • Page 5 User manual SNC-331DLNN 4.5.3 Setup  Event  Face detect 4.5.4 Setup  Event  Audio detect 4.5.5 Setup  Event  Alarm 4.5.6 Setup  Event  Abnormality 4.6 Setup  Storage 4.6.1 Setup  Storage  Schedule 4.6.2 Setup  Storage  Destination 4.6.3 Setup ...
  • Page 6: Safety Precautions

    User manual SNC-331DLNN Safety precautions Caution Description of symbols Danger: This symbol is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to a person.
  • Page 7: Safety Instructions

    User manual SNC-331DLNN Safety instructions • Before operating the appliance, please read this manual carefully and retain it for further reference. • Before cleaning the appliance, it has to be switched off and unplugged from the power outlet. Wipe the appliance with a soft damp cloth.
  • Page 8: About This User Manual

    User manual SNC-331DLNN • Upon completion of any service or repairs to the appliance, ask the service technician to perform safety checks to verify that the appliance is in proper operating condition. • The appliance should only be installed by qualified service personnel and has to comply with local specifications and regulations.
  • Page 9: Part I: Camera Description, Technical Specifications, Installation

    User manual SNC-331DLNN Part I: Camera description, technical specifications, installation 1. Special features • IP day/night box camera • Excellent image quality, even under poor light conditions • Easy to use thanks to intuitive user interface • 3x streaming, dual streaming, multicast •...
  • Page 10: Connectors And Access

    User manual SNC-331DLNN 3. Connectors and access On the camera rear, you will find the following connectors: Power supply (via adapter) Connection interface I/O Status LEDs Reset button Earthing connection (no function) Network connector Video output Micro SD card slot Audio connector (max.
  • Page 11: Technical Specifications

    • SANTEC 17131DN • SANTEC 17140DN Recommended lenses • Theia SL940A • Theia SY110A • SANTEC SNVR-1412P (4-channel) Recommended network recorders • SANTEC SNVR-1812P (8-channel) • Sanpower-MS01: 1-channel PoE power supply • VCA-12V-1.5ASA: Power adapter with plug • VA-13WIK: Wall bracket •...
  • Page 12: Installation

    On our website, we post the most up-to-date firmware version for this camera. Therefore we recommend to always update the camera with the latest firmware version. You will find the firmware here: www.santec-video.com  Products & Shop  Camera part number  Downloads  Firmware/Software 2. Insert SD card: It is recommended to insert a micro SD card prior to the camera installation.
  • Page 13: Web Access Via Configtool

    When you use the ConfigTool for the first time, you will be prompted to install the plugin. Please accept the plugin installation. • The latest version of the ConfigTools can be downloaded in the SANTEC webshop in the product section of the respective camera model (www.santec-video.com). Start the ConfigTool and click on „Refresh“.
  • Page 14: Part Ii: Camera Configuration And Control Via The Web

    User manual SNC-331DLNN Part II: Camera configuration and control via the web Once you have connected the camera and accessed it using the web browser (ConfigTool), the live view of the camera along with the configuration menu and some setting options are displayed.
  • Page 15 User manual SNC-331DLNN 4. Configuration mneu: • Live • • Playback • Setup • Alarm • Setup Assistance • Logout Each menu topic will be further explained in the following chapters. 5. Function fields: Note: Depending on the used camera model, the following function fields may vary and may not be available for all camera models.
  • Page 16 User manual SNC-331DLNN Symbol Description Record: Click on the record symbol. It will turn blue and the recording of the live image starts. Click again to stop the recording (turns white).The recordings will be stored at the path which you have defined here (see chapter 4.2.5): Setup ...
  • Page 17 User manual SNC-331DLNN 6. Display settings: Symbol Description Image adjustment: Click this symbol to display a small panel for image adjustment options. Brightness Brightness Use the slide ruler to adjust the video image. Click „Reset“ to reset all items to default values (50). Click again to hide the small display.
  • Page 18: Ptz

    User manual SNC-331DLNN Focus: Click this symbol to call-up a small panel with setting options for focus adjustments. • Zoom and focus: Use the slide ruler to adjust the focus (sharpness) and their level of speed. If, in addition to this, you click on the symbol in the function bar, values for AF Peak and AF Max are displayed in the video image.
  • Page 19: Calling-Up The Ptz Functions

    User manual SNC-331DLNN 2.2 Calling-up the PTZ functions Using a small extra panel you can call-up the PTZ functions. If you wish to setup/define the PTZ functions, this needs to be done here: Setup => PTZ => Function (see chapter 4.7.3) Scan: Click on „Start“...
  • Page 20 User manual SNC-331DLNN Assistent: Up to 8 assistants are available. Light wiper: Light and wiper function can be enabled here (provided the camera has been installed in a camera housing which is equipped with a light and wiper function). _________________________________________________________________________________...
  • Page 21: Playback

    User manual SNC-331DLNN 3. Playback 3.1 Preparations It is recommended to adjust and correct (if necessary) the date and time setting for the camera. Otherwise the search for recorded data will be difficult. Date and time are to be adjusted here (see chapter 4.7.1): Setup ...
  • Page 22: Alarm-Based And Schedule Based Recordings/Snapshots

    User manual SNC-331DLNN 3.1.2 Alarm-based and schedule-based recordings/snapshots Recordings (videos) resp. snapshots which are triggered by an alarm/event or by schedule, are not automatically stored to your computer (in contrast to manual recordings/snapshot) but there are several storage paths available (see chapter 4.6.2): Setup ...
  • Page 23 User manual SNC-331DLNN Use this button to move from the calendar view to the list view. All recordings of this day are listed here. For longer lists, use the arrows to go to the next page. Double-click on a recording’s start time to display information such as start and end time of the recording as well as file size.
  • Page 24 User manual SNC-331DLNN Video cut (clip): You may cut out sections of interest of the recorded video (video clips). 1. Click on the start time and then on the cut icon. Then enter a start time and click again on the cut symbol.
  • Page 25: Setup

    User manual SNC-331DLNN 4. Setup 4.1 Setup  Camera  Condition 4.1.1 Setup  Camera  Condition  Condition Here you can define various settings for the video image. The settings are effective in the image immediately as soon as they are set.
  • Page 26 User manual SNC-331DLNN White balance: • Auto: The camera automatically activates the white balance function. • Sunny: For sunny (bright light) days. • Night: For dark days and nights. • Outdoor: For outdoor applications. • Customized: Here you can manually set the red and blue gain values.
  • Page 27: Setup  Camera  Conditions  Profile Management

    User manual SNC-331DLNN 4.1.2 Setup  Camera  Conditions  Profile Management Switching between profiles can be schedule-based or sensor-based. • Normal • Full time: Day or night • Schedule: Use the ruler to define the duration resp. the time.
  • Page 28: Setup  Camera  Video

    User manual SNC-331DLNN 4.2 Setup  Camera  Video 4.2.1 Setup  Camera  Video  Video Here you can adjust the settings for the main stream and the sub stream Code stream type: The camera supports the active control of frame rates, i.e. it allows you to record in different frame rates.
  • Page 29: Setup  Camera  Video  Snapshot

    User manual SNC-331DLNN Watermark: If enabled, a watermark is stored in the video image. By including a watermark you can varify if the video has been tempered or not. Max. watermark text length is 128 characters. SVC (Scalable Video Coding): You may select the SVC function, i.e.
  • Page 30: Setup  Camera  Video  Overlay

    User manual SNC-331DLNN 4.2.3 Setup  Camera  Video  Overlay Here you can define different elements to be displayed or hidden in the video image. Privacy masking: Enable the privacy masking function. Use the mouse to draw up to 4 privacy zones into the video image (size and position), i.e.
  • Page 31 User manual SNC-331DLNN Time title: Enable this function and move the yellow „time title“ box to the desired position in the video image. If needed, you may also add the day of the week. Finally click on „Save“. Notes: •...
  • Page 32: Setup  Camera  Video  Roi

    User manual SNC-331DLNN 4.2.4 Setup  Camera  Video  ROI ROI = Region of Interest In case of multiple streamings, you can select an area which – instead of the complete picture – is displayed in the selected stream.
  • Page 33: Setup  Camera  Audio

    User manual SNC-331DLNN 4.3 Setup  Camera  Audio Preconditions for audio streaming and bi-directional communication (sound, talk) are: • A microphone/speaker (not included in the delivery) is connected to the audio input/output of the camera. • Your computer has enabled audio functionality (sound card, speaker, microphone).
  • Page 34: Setup  Network

    User manual SNC-331DLNN 4.4 Setup  Network 4.4.1 Setup  Network  TCP/IP TCP/IP: Here you can define the following settings: • Host name: Max. 15 digits • Ethernet card • Mode: Static or DHCP. For IPV4, DHCP can be used. IPV6 only supports static addresses.
  • Page 35 To access the camera via an App, the camera needs to be integrated into a network with Internet access. If you now enable the P2P function, the camera establishes a connection to the SANTEC BW P2P server. Once the connection has been established successfully, the status changes to „Online“...
  • Page 36: Setup  Network  Connection

    Please don’t use any ports which are default ports for other services. ONVIF: ONVIF = Open Network Video Interface Forum) All SNC cameras are ONVIF compatible which enables the configuration and integration of a SANTEC camera into most video management solutions know on the market. _________________________________________________________________________________ - 36 -...
  • Page 37: Setup  Network  Pppoe

    User manual SNC-331DLNN 4.4.3 Setup  Network  PPPoE PPPoE can be used to establish an Internet connection. You need the registration data (user name, password) from your provider. Once you have saved your entries, you have to re-boot the camera so that is able to connect via PPPoE.
  • Page 38 User manual SNC-331DLNN Domain name: • For server type „No-IP DDNS” and “Dyndns DDNS“: You can self-define the domain name. • For server type „Quick DDNS“: Depending on the selected mode („Auto“ or „Manual“) The domain name will be set automatically or you enter your self-defined domain name (the latter can be tested by using the „Test“...
  • Page 39: Setup  Network  Ip Filter

    User manual SNC-331DLNN 4.4.5 Setup  Network  IP filter Here you can set up trusted sites (IP or MAC addresses), i.e. these addresses are granted access to the camera. • Enable the function „Trusted sites“. If you don’t tick this box, the camera can be accessed from any computer.
  • Page 40: Setup  Network  Smtp (E-Mail)

    User manual SNC-331DLNN 4.4.6 Setup  Network  SMTP (E-Mail) Here you can define, if, when and how an e-mail notification is sent in case of an event. SMTP server, port: Please enter the IP of your e-mail SMTP server and its port (default = 25).
  • Page 41: Setup  Network  Upnp

    User manual SNC-331DLNN Mail receiver: Enter the e-mail address to receive e-mail notifications and click on the plus icon. The e-mail address will be added to the list. You may add up to 3 e-mail recipients. If an e-mail notification is to be sent to this recipient in case of a detected motion, please enable the box „Send e-mail“...
  • Page 42: Setup  Network  Snmp

    User manual SNC-331DLNN 4.4.8 Setup  Network  SNMP SNMP version: Select either SNMP v1, SNMP v2 or SNMP v3. Only one SNMP version can be selected at a time. For SNMP v3, additional authorisations and encryptions can be defined.
  • Page 43: Setup  Network  Bonjour

    User manual SNC-331DLNN 4.4.9 Setup  Network  Bonjour If Bonjour is enabled and the Bonjour protocol is supported, this device is automatically identified in the network as an IP camera. In the network, the IPC server name connects to the Bonjour protocol.
  • Page 44: Setup  Network  802.1X

    User manual SNC-331DLNN Port: Valid ports: 1025 to 65534. Default port for main stream: 40000 Default port for sub stream: 40002 If you change the multicast address or the port, please re-boot the camera. 4.4.11 Setup  Network  802.1x...
  • Page 45: Setup  Network  Qos

    User manual SNC-331DLNN 4.4.12 Setup  Network  QoS QoS (Quality of Service) allows to transmit packets in the network traffic based on priority. This is particularly important when network congestion occurs. According to the DSCP (Differentiated Services Code Point) model, traffic flows are classified and marked with DSCP values and thus receive the corresponding forwarding treatment from DSCP capable routers.
  • Page 46: Setup  Event

    User manual SNC-331DLNN 4.5 Setup  Event 4.5.1 Setup  Event  Video detect Here you can define settings for motion detection and tampering detection. Motion detect: Enable this function. Working period: • Click on „Setup“. For each day of the week, up to 6 periods can be defined.
  • Page 47 User manual SNC-331DLNN Anti-Dither: The camera can only process one event/alarm at the same time. Here you can define the interval (0-100 seconds) between two events/alarms. Area: You can define up to 4 areas for motion detection. By default, the whole area is activated. If you wish to select only a few areas in the grid, empty the grid by clicking „Remove all“...
  • Page 48 User manual SNC-331DLNN PTZ: In case of a detected motion, the PTZ control is activated. Snapshot: If enabled, a snapshot is made in case of a detected motion. Video tamper: Here you can define the actions to be taken in case of a detected video tampering, e.g.
  • Page 49: Setup  Event  Ivs Analyse

    User manual SNC-331DLNN 4.5.2 Setup  Event  IVS Analyse IVS = Intelligent Video Surveillance IVS is an intelligent video analysis tool which allows you to track, classify and analyse the behaviour of people or objects. IVS functions include a virtual tripwire, the detection of unauthorized intrusion and the detection of changed scenes and missing objects.
  • Page 50 User manual SNC-331DLNN Creating tripwires: • Tick the box „Enable tripwire“. • Click on „Working period => Setup“. For each day of the week, up to 6 periods can be defined. • Click on the little wheel for each day.
  • Page 51: Setup  Event  Ivs Analyse  Intrusion

    User manual SNC-331DLNN 4.5.2.2 Setup  Event  IVS Analyse  Intrusion In the video image, you can define an intrusion area. This function is similar to the virtual tripwire: The tripwire is activated when crossing a line; the intrusion function is activated when entering into an area.
  • Page 52 User manual SNC-331DLNN • Please select the number of the intrusion area (max. 4 areas can be created). • Rule name: You can assign a name to each of the 4 areas. • Direction: Please assign the direction in which to enter the intrusion area to trigger an alarm.
  • Page 53: Setup  Event  Ivs Analyse  Abandoned/Missing

    User manual SNC-331DLNN 4.5.2.3 Setup  Event  IVS Analyse  Abandoned/Missing In the video image, you can create areas to detect abandoned or missing objects. If an object is detected as lost or missing, and action can be triggered, e.g. a recording may be initiated, an e-mail notification can be sent, PTZ may be activated or a snapshot may be taken.
  • Page 54 User manual SNC-331DLNN • Please select the number of the area (max. 4 areas can be created). • Rule name: You can assign a name to each of the 4 areas. • Direction: Please assign the direction in which to enter the area to trigger an alarm.
  • Page 55: Setup  Event  Ivs Analyse  Scene Change

    User manual SNC-331DLNN 4.5.2.4 Setup  Event  IVS Analyse  Scene change You can use this function to trigger an action if the camera image (hence the scene) changes, e.g. by camera manipulation. Enable this function and define the action (e.g. start recording, send e-mail notification, etc).
  • Page 56: Setup  Event  Face Detect

    User manual SNC-331DLNN 4.5.3 Setup  Event  IVS Analyse  Face detect The camera is able to detect faces in the video image. Please enable the function “Enable face detect”. However, face detection is only possible if the face is in full front view and the eyes, nose and mouth are visible, i.e.
  • Page 57 User manual SNC-331DLNN • Select the number of faces to be detected (max. 35). • Click on „Draw target“. 2 blue squares are displayed in the video image. You can change the size and position of each of the squares by grabbing the corners. The outer (larger) square defines the maximum detection area and the inner (smaller) square defines the minimum detection area.
  • Page 58: Setup  Event  Audio Detect

    User manual SNC-331DLNN 4.5.4 Setup  Event  Audio detect The camera is able to detect audio volume (sound), provided a microphone is connected to the camera. Tick the box „Enable input abnormal“. This means that only unusual sound (e.g. screams) are captured.
  • Page 59: Setup  Event  Alarm

    User manual SNC-331DLNN 4.5.5 Setup  Event  Alarm Here you can define the settings for an alarm. The settings are done as described in chapter 4.5.1 for motion detection. _________________________________________________________________________________ - 59 -...
  • Page 60: Setup  Event  Abnormality

    User manual SNC-331DLNN 4.5.6 Setup  Event  Abnormality Here you can define alarms for abnormal events. SD card: Possible events are: • No SD card inserted • SD card error • Capacity warning Select the desired action and click on „Save“.
  • Page 61: Setup  Storage

    User manual SNC-331DLNN 4.6 Setup  Storage 4.6.1 Setup  Storage  Schedule Here you can define the schedule for recordings, snapshots and holidays (i.e. the period where you are absent). Record and snapshot scheduel: • Click on „Setup“. For each day of the week, up to 6 periods can be defined.
  • Page 62: Setup  Storage  Destination

    User manual SNC-331DLNN 4.6.2 Setup  Storage  Destination Note: The definition of storage paths on this page only applies to recordings/snapshots which are generated by an event or schedule. Settings on this page do not apply to manual recordings/snapshots.
  • Page 63 User manual SNC-331DLNN Local: To store recordings/snapshots on the camera’s SD card, make sure that a micro SD card is inserted in the camera. As a next step, it is important to format the SD card. Click on “Format”. Attention: When formatting the SD card, all other data stored so far on the card, will be deleted.
  • Page 64 User manual SNC-331DLNN NAS: In order to store data on the NAS server, please tick „Enable“. Enter the parameter of the NAS server Note: The box „Enable“ can only be checked if you have selected NAS as storage path on the previous page.
  • Page 65: Setup  Storage  Record Control

    User manual SNC-331DLNN 4.6.3 Setup  Storage  Record control Pack duration: Define the maximum file size on the storage path (5-120 minutes; default = 8 minutes). Pre-event record: The time you have defined here (0-20 seconds; default = 5 seconds) will be the pre-event recording time, thus prior to the event.
  • Page 66: Setup  System

    User manual SNC-331DLNN 4.7 Setup  System 4.7.1 Setup  System  General General: • You can define a device name, i.e. a camera name. • You can select the language (English or German). Alternatively, click on the German/English flag on the top of the screen.
  • Page 67: Setup  System  Ptz Settings

    User manual SNC-331DLNN 4.7.3 Setup  System  PTZ setting Here you can make PTZ settings such as protocol, Baud rate, etc. _________________________________________________________________________________ - 67 -...
  • Page 68: Setup  System  Default

    User manual SNC-331DLNN 4.7.4 Setup  System  Default If you click here, all settings will be restored to default values. 4.7.5 Setup  System  Import/Export Click on „Import“ to save settings on the camera (e.g. from your computer).
  • Page 69: Setup  Information

    User manual SNC-331DLNN 4.8 Setup  Information 4.8.1 Setup  Information  Version Here you find various version numbers. This is for reference only and can not be edited. Here you also find the P2P code which you can scan with your mobile device to access the camera via the App.
  • Page 70: Setup  Information  Log

    User manual SNC-331DLNN 4.8.2 Setup  Information  Log The log (history) shows all information regarding users, events, alarms, settings, etc. Select a type you wish to search for: All, system, setting, data, event, recording, account, clear log. Enter a time frame (start time, end time) and click on „Search“.
  • Page 71: Alarm

    User manual SNC-331DLNN 5. Alarm Here you can define the parameters for an alarm. Alarm type: Here you can select for which types of events an alarm should be triggered, e.g. motion detection, tampering, illegal access, usw. You may select several or all options.
  • Page 72: Setup Assistance

    User manual SNC-331DLNN 6. Setup Assistance The Setup Assistance helps you to adjust camera settings quickly and in a convenient way. Here you can adjust the major settings for Main Stream, Sub Stream 1 and Sub Stream 2. Camera information are listed for service purposes.
  • Page 73: Logout

    User manual SNC-331DLNN 7. Logout If you want to logoff from the camera, click on „Logout“ and you will be immediately logged off without further prompting. The login page appears and you may logon again if you wish, e.g. using a different user name.
  • Page 74 Please send your request to the following address: SANTEC BW AG Phone: +49 4102 4798 0 An der Strusbek 31...
  • Page 75 User manual SNC-331DLNN Notes: _________________________________________________________________________________ - 75 -...
  • Page 76 Your local distributor: __________________________________________________________________________ www.santec-video.com...

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