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- Page 1 USER MANUAL 2 MP Full HD IP Camera Model: SNC-3302 Lens not included in the delivery. Version 1.1sfi/0612/engl/A6...
- Page 2 Errors excepted. Specifications are subject to change without notice for quality improvement. SANTEC is a registered trademark of SANTEC BW AG. All other companies or products mentioned in this publication are trademarks, registered trademarks or brands of the respective company.
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Page 3: Table Of Contents
User Manual SNC-3302 Table of contents Safety precautions Safety instructions About this user manual Quick installation guide PART I: CAMERA CONNECTIONS, CABLING, TECHNICAL SPECIFICATIONS 1. General 1.1 Included items 1.2 System requirements 1.3 Connectors 2. Camera cabling 2.1 Connect to power 2.2 Connect Ethernet cable... - Page 4 User Manual SNC-3302 PART II: CAMERA CONFIGURATION AND CONTROL VIA THE WEB 1. General 2. Menu overview 2.1 Administration page 2.2 Live view 2.3 System 2.3.1 System 2.3.2 Security 2.3.2.1 User 2.3.2.2 HTTPS 2.3.2.3 IP filter 2.3.2.4 IHEEE 802.1X 2.3.3 Network 2.3.3.1 Basic...
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Page 5: Safety Precautions
User Manual SNC-3302 Safety precautions Caution Description of symbols Danger: This symbol is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to a person. -
Page 6: Safety Instructions
User Manual SNC-3302 Safety instructions Before operating the appliance, please read this manual carefully and retain it for further reference. Before cleaning the appliance, it has to be switched off and unplugged from the power outlet. Wipe the appliance with a soft damp cloth. -
Page 7: About This User Manual
About this user manual This manual aims at assisting the user on how to operate camera SNC-3302. This manual is subject to rigid quality control. However, no guarantee can be given that mistakes are not present. We reserve the right to make changes to the manual without prior notice. -
Page 8: Quick Installation Guide
User Manual SNC-3302 QUICK INSTALLATION GUIDE To operate the IP camera, please follow these steps: 1. Install the camera in the desired location. 2. Connect the camera to power using PoE (PoE switch or PoE injector required) or 12 V DC. -
Page 9: Part I: Camera Connections, Cabling, Technical Specifications
User Manual SNC-3302 Part I: Camera connections, cabling, technical specifications 1. General 1.1 Included items IP camera SNC-3302 Allen wrench for flange back adjustment CD (IP finder and user manual) Quick installation guide 1.2 System requirements To control the IP camera via the web browser, please ensure your PC has a good network connection and meets the system requirements as described below. -
Page 10: Connectors
User Manual SNC-3302 1.3 Connectors Camera rear view: 4 3 2 1 No. Connector Description Line out & Line in/ Mic in Two-way audio transmission Power LED Power connection indication (green light) Reset to factory default settings: Keep camera connected to power. -
Page 11: Camera Cabling
User Manual SNC-3302 2. Camera cabling 2.1 Connect to power Please also see chapter “1.3 Connectors”. Connect the Ethernet cable to the cameras PoE port and plug the other end of the cable into a PoE switch. Note: If using PoE, make sure Power Sourcing Equipment (PSE) is in use in the network. -
Page 12: Access The Camera: Install Sanwebax Software
User Manual SNC-3302 3. Access the camera: Install SanWebAX software For initial access to the IP camera, the client program “SanWebAX” will automatically be installed on your PC when connecting to the IP camera. If the web browser doesn’t allow SanWebAX installation, please check the Internet security settings or ActiveX controls and plug-in settings (also see chapter “Appendix: Internet... -
Page 13: Video Resolution Setup
User Manual SNC-3302 4. Video resolution setup 4.1 Define settings Users can setup the video resolution on the video format page using the user-friendly browser-based configuration interface. The video format can be found under this path: Streaming > Video Format Click on <Save>... -
Page 14: Video Formats
User Manual SNC-3302 4.2 Video formats In the video resolution section, select your preferred resolution. The available video resolution for MJPEG and H.264 format includes the following: H.264 + H.264 H.264-1 H.264-2 BNC support √ 720 x 480 (30fps)* √... - Page 15 User Manual SNC-3302 H.264 + MJPEG H.264 MJPEG BNC support √ 720 x 480 (30fps) √ 1920 x 1080 (30fps) 640 x 480 (30fps) √ 352 x 240 (30fps) √ 1920 x 1080 (15fps) 1280 x 1024 (30fps) 1920 x 1080 (15fps)
- Page 16 User Manual SNC-3302 MJPEG only MJPEG BNC support √ 1920 x 1080 (30fps) √ 1280 x 1024 (30fps) √ 1280 x 720 (30fps) √ 1024 x 768 (30fps) √ 800 x 600 (30fps) √ 720 x 480 (30fps) √ 640 x 480 (30fps) 352 x 240 (30fps) H.264 only...
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Page 17: Technical Specifications
User Manual SNC-3302 5. Technical specifications Camera SNC-3302 Camera type 2 MP Full HD IP day/night box camera 1 / 2.7” Progressive scan CMOS sensor Sensor type Resolution (pixel) Max. 2 MP (1920 x 1080) Video codec H.264 / MJPEG Max. - Page 18 User Manual SNC-3302 Camera SNC-3302 Alarm management HTTP, FTP, SMTP Schedule Management software support NUUO, Genetec and others Security features HTTPS, IP filter, IEEE 802.1X Supported protocols UPnP, Bonjour, DHCP, FTP, HTTP, SMTP, RTSP Supported software standards ONVIF Internal memory...
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Page 19: Appendix A: Setup Internet Security
User Manual SNC-3302 Appendix A: Internet security setup If ActiveX control installation is blocked, please either set the Internet security level to default or change ActiveX controls and plug-in settings. Internet security level: Default: 1. Open the „Internet Options“ menu. -
Page 20: Appendix B: Flange Back Adjustment
SNC-3302 Appendix B: Flange back adjustment Note: The lens is not included in the camera delivery. Please see the SANTEC webshop www.santec-video.com for recommended lenses. Manual flange back adjustment should only be made if the used lens doesn’t achieve a focus on its own. -
Page 21: Part Ii: Camera Configuration And Control Via The Web
User Manual SNC-3302 Part II: Camera configuration and control via the web 1. General The IP camera is equipped with a user-friendly browser-based configuration interface. In this part of the user manual, information on system related settings and camera settings will be described in detail. -
Page 22: Administration Page
User Manual SNC-3302 2.1 Administration page Click on the <Admin> button (see screenshot below) to access the administration page. Here you can make a number of adjustments and settings (see the following chapters). Admin button Language (go to administration page /... - Page 23 User Manual SNC-3302 Action buttons: Full screen Click this button to display the live image as full screen. When in full screen mode, users can implement digital PTZ by rotating the mouse wheel (zoom in/out) and drag the mouse into any direction when the picture is zoomed in.
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Page 24: System
User Manual SNC-3302 2.3 System Under the tab <System>, there are submenus including: <System>, <Security>, <Network>, <DDNS>, <Mail>, <FTP>, <HTTP>, <Application>, <Motion Detection>, <Tampering>, <Storage Management>, <Recording>, <File Location>, <Iris Adjustment>, <View Log File>, <Factory Default> and <Software Upgrade>. Note: The system configuration page is only accessible by the administrator 2.3.1 System... -
Page 25: Security
User Manual SNC-3302 Enable daylight saving time: To enable daylight saving time, please check the item and then specify the time offset (format: [hh:mm:ss], e.g. 01:00:00 for one hour) and duration (day and time). Sync with computer time: Select the item and video date and time display will synchronize with the PC’s. -
Page 26: User
User Manual SNC-3302 2.3.2.1 User The user setting can be found under this path: System > Security > User Admin password: Change the administrator’s password by entering the new password in both text boxes. The input characters/numbers will be displayed as dots for security reasons. After clicking on <Save>, the web browser will ask the administrator for the new password for accessing. - Page 27 User Manual SNC-3302 Talk / Listen: Talk and listen functions allow the appointed user in the local site (PC site) communicating with, for instance, the administrator in the remote site. Manage user: Delete user: To delete a user, pull down the user list and select the user name you wish to delete.
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Page 28: Https
User Manual SNC-3302 2.3.2.2 HTTPS The HTTPS setting can be found under this path: System > Security > HTTPS HTTPS allows secure connections between the IP camera and web browser using Secure Socket Layer (SSL) or Transport Layer Security (TLS) which protect camera settings or user name/password info against snooping. - Page 29 User Manual SNC-3302 Install signed certificate: Click on the <Create Certificate Request> button to create and submit a certificate request in order to obtain a signed certificate from CA. Provide the request information (name, country, etc.) in the create dialog. Please refer to <Provide the Certificate Information>...
- Page 30 User Manual SNC-3302 Locality: Enter the city. Organization: Enter the name of the organization (company) to which the person identified in “Common Name” belongs. Organization Unit: Enter the name of the organizational unit (department) to which the person identified in “Common Name” belongs.
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Page 31: Ip Filter
User Manual SNC-3302 2.3.2.3 IP filter The IP filter setting can be found under this path: System > Security > IP Filter Using the IP Filter, access to the IP camera can be restricted by denying/allowing specific IP addresses. Enable IP Filter: Check the box to enable the IP Filter function. -
Page 32: Iheee 802.1X
User Manual SNC-3302 2.3.2.4 IEEE 802.1X The IEEE 802.1X setting can be found under this path: System > Security > IEEE 802.1X The IP camera is allowed to access a network protected by 802.1X/EAPOL (Extensible Authentication Protocol over LAN). Users need to contact the network administrator for gaining certificates, user IDs and passwords. -
Page 33: Network
The camera’s default IP address is 192.168.1.168. If you select <Get IP address automatically> after the IP camera has been connected, you can use the SANTEC IP Finder (included in the supplied CD) to generate an IP address. _________________________________________________________________________________... - Page 34 IP address, e.g. 192.168.1.170. Click on <Save> to confirm the new setting. When using a static IP address to login to the IP camera, users can access it by using the SANTEC IP Finder (included on the supplied CD). IP address: ...
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Page 35: Qos
User Manual SNC-3302 HTTPS port: The default setting of the HTTPS port is 443; the setting range is from 1024 to 65535. Note: Be aware to choose a different port from the one set for the web server port. -
Page 36: Snmp
User Manual SNC-3302 DSCP settings: The DSCP value range is from 0 to 63. The default DSCP value is 0 which means DSCP is disabled. The IP camera uses the following QoS classes: Video, audio and management. Video DSCP: ... - Page 37 User Manual SNC-3302 SNMP v1/ v2: Enable SNMP v1/ v2: Select the version of SNMP to use by checking the respective box. Read community: Specify the community name that has read-only access to all supported SNMP objects. The default value is “public”.
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Page 38: Upnp
User Manual SNC-3302 2.3.3.4 UPnP The UPnP setting can be found under this path: System > Network > UPnP UPnP setting: Enable UPnP: When the UPnP is enabled, whenever the IP camera is connected to the LAN, the icon of the connected IP cameras will appear in “My Network Places” to allow for direct access. -
Page 39: Ddns
User Manual SNC-3302 2.3.3.5 DDNS The DDNS setting can be found under this path: System > DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. In other words, it allows those using a dynamic IP address to be associated to a static domain name so others can connect to it by name. -
Page 40: Mail
User Manual SNC-3302 2.3.3.6 Mail The mail setting can be found under this path: System > Mail The administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when motion is detected. SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol where one or more recipients of a message are specified and the message text is transferred. -
Page 41: Ftp
User Manual SNC-3302 2.3.3.7 FTP The FTP setting can be found under this path: System > FTP The camera can set a sending alarm message to a specific File Transfer Protocol (FTP) site when motion is detected. Users can assign alarm message to up to two FTP sites. Enter the FTP details which include server, server port, user name, password and remote folder in the fields. -
Page 42: Http
User Manual SNC-3302 2.3.3.8 HTTP The HTTP setting can be found under this path: System > HTTP A HTTP notification server can listen for notification messages from IP cameras by triggered events. Enter the HTTP details which include server name (e.g. http://192.168.1.10/admin.php), user name, and password in the fields. -
Page 43: Application
User Manual SNC-3302 2.3.3.9 Application The application setting can be found under this path: System > Application. The IP camera is equipped with one alarm input and one relay output for cooperating with alarm system to capture events’ images. For alarm pin definition, please also see “Part I, chapter 2.6: Connect alarm I/O”. - Page 44 User Manual SNC-3302 Send alarm message by FTP/e-mail: The administrator can select whether to send an alarm message by FTP and/or e-mail when an alarm is triggered. Upload image by FTP: Select this item and the administrator can assign a FTP site and configure various parameters.
- Page 45 User Manual SNC-3302 Check the box <Continue image upload> to upload the triggered images during certain time or keep uploading until the trigger is off. Select <Upload for … sec> and enter the duration in the field. The images of the duration will be uploading by e-mail when the alarm input is triggered.
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Page 46: Motion Detection
User Manual SNC-3302 2.3.3.10 Motion detection The motion detection setting can be found under this path: System > Motion Detection The motion detection function allows detecting motion and triggering alarms when the motion volume in the detected area reaches/exceeds the determined sensitivity threshold value. - Page 47 User Manual SNC-3302 Up to 10 motion detection windows can be set. Click on the <add> button under the live video pane to add a motion detection window. To cancel a motion detection window, move the mouse cursor to the selected window and click on the <Delete>...
- Page 48 User Manual SNC-3302 Triggered action (multiple options): The administrator can specify alarm actions that will be taken when motion is detected. Options are as follows: Enable alarm output: Activate this item and select “high” or “low” to enable the alarm relay output when motion is detected.
- Page 49 User Manual SNC-3302 Upload image by e-mail: Select this item and the administrator can assign an e-mail address and configure various parameters. When motion is detected, event images will be sent to the appointed e-mail address. <Pre-trigger buffer> function allows users to check what happened to cause the trigger.
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Page 50: Tampering
User Manual SNC-3302 2.3.3.11 Tampering The tampering setting can be found under this path: System > Tampering The tempering alarm function protects the IP camera against tampering – such as deliberate redirection, blocking, paint spray and lens cover etc. In case of any sabotage action, a notification or a snapshot is sent to the specified recipient. - Page 51 User Manual SNC-3302 Triggered action (multiple options): The administrator can specify alarm actions that will be taken when tampering is detected. Options are as follows: Enable alarm output: Activate this item and select “high” or “low” to enable the alarm relay output when tampering is detected.
- Page 52 User Manual SNC-3302 Upload image by e-mail: Select this item and the administrator can assign an e-mail address and configure various parameters. When tampering is detected, event images will be sent to the appointed e-mail address. <Pre-trigger buffer> function allows users to check what happened to cause the trigger.
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Page 53: Storage Management
User Manual SNC-3302 2.3.3.12 Storage management The storage management setting can be found under this path: System > Storage Management You can save up to 32 GB of recordings onto a suitable micro SD/SDHC card. This page shows the capacity information of the micro SD card and a recording list with all the recording files saved on the memory card. - Page 54 User Manual SNC-3302 Disk cleanup setting: Users can enable automatic recordings cleanup by specifying the time and storage limits. Recording list: Each video file on the micro SD/SDHC card will be listed in the recording list as shown below. The maximum file size is 60 MB (60 MB per file).
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Page 55: Recording
User Manual SNC-3302 2.3.3.13 Recording The recording setting can be found under this path: System > Recording On the recording setting page, users can specify the recording schedule that fits the present surveillance requirement. Two types of schedule mode are offered: “Always” and “Time Frame” setting. Users can setup the time frame to fit the recording schedule or choose <Always>... -
Page 56: File Location
User Manual SNC-3302 2.3.3.14 File location The file location setting can be found under this path: System > File Location Users can specify a storage location on the PC or e.g. on an external hard drive for the snapshots and live video recording. The default setting is: C:\. Once confirm the setting, click on <Save>... -
Page 57: Iris Adjustment
User Manual SNC-3302 2.3.3.15 Iris adjustment The iris adjustment function can be found under this path: System > Iris Adjustment If you use an auto-iris lens and you need to make adjustments to it, please follow the three steps indicated on this page (also see above screenshot), that is:... -
Page 58: View Log File
User Manual SNC-3302 2.3.3.16 View log file The view log file function can be found under this path: System > View Log File Click on the tab to view the system log file. The content of the file provides useful information about connections after system boot-up. -
Page 59: Factory Default
User Manual SNC-3302 2.3.3.17 Factory default The factory default setting can be found under this path: System > Factory Default Users can follow the instructions on this page to reset the IP camera to factory default setting if needed. Set default: Click on the <Set Default>... -
Page 60: Software Upgrade
User Manual SNC-3302 2.3.3.18 Software upgrade The software upgrade setting can be found under this path: System > Software Upgrade Make sure the upgrade software file is available before carrying out software upgrade. The procedure of software upgrade is as follows: 1. -
Page 61: Streaming
User Manual SNC-3302 2.3.4 Streaming Under the tab <Streaming>, there are submenus including: <Video Format>, <Video Compression>, <Video Frame Rate>, <Video Mask> and <Audio>. 2.3.4.1 Video format The video format setting can be found under this path: Streaming > Video Format Video resolution: In the video resolution section, the available formats are MJPEG and H.264. -
Page 62: Video Compression
User Manual SNC-3302 GOV settings: Users can set the GOV length to determine the frame structure (I-frames and P-frames) in a video stream for saving bandwidth. The setting range is from 2 to 64. Default value is 25 which means there is one I-frame every 25 frames. Longer GOV length means lower I-frame frequency. -
Page 63: Video Frame Rate
User Manual SNC-3302 2.3.4.3 Video frame rate The video frame rate setting can be found under this path: Streaming > Video Frame Rate Video frame rate is for setting the frames per second (fps) if necessary. MJPEG / H.264-1/ H.264-2 frame rate: The default setting of MJPEG / H.264-1 / H.264-2 frame rate is 25 fps;... -
Page 64: Video Mask
User Manual SNC-3302 2.3.4.4 Video mask The video mask setting can be found under this path: Streaming > Video Mask Active mask function: Add a mask: If you check a video mask checkbox, a red frame will come out in the live video pane at the right side. -
Page 65: Audio
User Manual SNC-3302 2.3.4.5 Audio The audio mode setting can be found under this path: Streaming > Audio Transmission mode: Full duplex (talk and listen simultaneously): In full duplex mode, the local and remote sites can communicate with each other simultaneously, i.e. -
Page 66: Camera
User Manual SNC-3302 2.3.5 Camera Under the tab <Camera>, there are submenus including: <Exposure>, <White Balance>, <Picture Adjustment>, <Backlight>, <IR Function>, <WDR Function>, <Noise Reduction> and <TV System>. 2.3.5.1 Exposure The exposure setting can be found under this path: Camera > Exposure... -
Page 67: White Balance Setting
User Manual SNC-3302 2.3.5.2 White balance setting The white balance setting can be found under this path: Camera > White balance A camera needs to find reference color temperature which is a way of measuring the quality of a light source, for calculating all the other colors. The unit for measuring this ratio is in degree Kelvin (K). -
Page 68: Picture Adjustment
User Manual SNC-3302 2.3.5.3 Picture adjustment The picture adjustment can be found under this path: Camera > Picture adjustment Brightness: Users can adjust the image’s brightness by adjusting the item. Please select from -12 to +13. Sharpness: Increasing the sharpness level can make the image looked sharper; especially enhance the object’s edge. -
Page 69: Wide Dynamic Range (Wdr)
User Manual SNC-3302 2.3.5.6 WDR (Wide Dynamic Range) The WDR function setting can be found under this path: Camera > WDR Function The Wide Dynamic Range (WDR) function is for solving high contrast or changing light issues to enhance the video quality. The WDR is adjustable from low, mid to high. Higher level of WDR represents wider dynamic range, so that the IP camera can catch a greater scale of brightness. -
Page 70: Appendix: Install Upnp Components
User Manual SNC-3302 Appendix: Install UPnP components For Windows XP: Please proceed as follows to install UPnP for Windows XP: 1. Go to <Start>, then click on klicken dann auf <Control Panel> and double-click on <Add or Remove Programs>. 2. Click on <Software>. - Page 71 User Manual SNC-3302 Notes: _________________________________________________________________________________ - 71 -...
- Page 72 Your local distributor: __________________________________________________________________________ www.santec-video.com...
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