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Appendix B, Troubleshooting
Problem
Why doesn't my phone
ring?
Why is the lamp not
coming on when I have a
new Voicemail Message?
Why is my handset not
working?
How do I find the IP
address of my phone?
How do I change my User
Password?
Why does my phone
display the "No Service"
message?
How do I restart the IP
phone?
M
82
M
Possible Solution(s)
Check the ring volume on your phone. It may be turned
down or turned off. To adjust the ringer volume setting,
press the volume key when the phone is on-hook and idle.
For more information, see
Your phone system or service provider must provide a
Visual Message Waiting service for this function to work.
Contact your system administrator.
Check to ensure that the handset cord is fully connected to
both the phone and handset. The handset connection on the
bottom of the phone is marked with the handset symbol
.
This setting is in the Options list. See
Addresses
in Appendix A.
This setting is in the Options list. See
Appendix A.
The phone displays the "No Service" message if the SIP
settings have not been set up correctly. You can still use the
phone but it is not registered with the Registrar. For more
information about registering your phone, see your system
administrator.
This setting is in the Options list. See
Appendix A.
Volume Key
in Chapter 2.
IP and MAC
User Password
Restart Phone
Aastra – 2742-002
in
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