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Summary of Contents for Penguin Computing Relion 2804e
- Page 1 Relion 2804e Technical Guide Rev. 1.0 PENGUIN COMPUTING www.penguincomputing.com | 1-888-PENGUIN (736-4846) | twitter:@PenguinHPC...
- Page 2 ® Intel Server System R2000LH2/LT2 Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G42282-004...
- Page 3 Disclaimer Disclaimer ® Information in this document is provided in connection with Intel products. No license, express or implied, by ® ’s estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel ®...
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Page 4: Safety Information
Safety Information Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. ® ® See also Intel Server Boards and Server Chassis Safety Information on the Intel Server Deployment Toolkit 3.0 CD and/or at http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. - Page 5 Warnings Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals.
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Page 6: Preface
Preface Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server system. It provides a brief overview of the features of the server board/chassis, a list of accessories or other components you may need, troubleshooting information, ®... - Page 7 Preface Table 2. Server System References For this information or software Use this Document or Software ® For in-depth technical information about Intel Server System R2000LH2/LT2 Family Technical Product Specification this product. See the section on the web page titled, “Architecture/Specifications”. Server System R2000LH2/LT2 Family Quick Installation User’s Guide ®...
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Page 8: Table Of Contents
Table of Contents Table of Contents Safety Information ............................iii Preface ................................v Server System Features .......................... 1 Server System Feature Overview ......................1 Wattage Limitation of the PCI Loading ....................3 Power Rating ............................3 Server System Components ........................4 Hot Swap Hard Drive Bay and Front Panel Options ................ - Page 9 Table of Contents Removing and Installing the Air Duct ....................26 Removing the Air Duct ....................... 27 Installing the Air Duct ........................ 27 Removing and Installing the Processor Heatsink(s) ................28 Removing Processor Heatsink(s) ....................28 Installing Processor Heatsink(s) ....................28 Installing or Replacing the Processor ....................
- Page 10 Table of Contents Installing the Chassis into Rack ....................58 Removing the Chassis from Rack ....................59 Server Utilities ............................61 Using the BIOS Setup Utility ....................... 61 Starting Setup ..........................61 Setup Navigation Keyboard Commands ..................61 Setup Screen Menu Selection Bar ....................62 BIOS Setup Utility Screens ......................
- Page 11 List of Figures List of Figures ® Figure 1. Intel Server System R2000LH2/LT2 ................... 1 ® Figure 2. Intel Server System R2000LH2/LT2 Components ..............4 Figure 3. 3.5" Hot Swap Hard Drive Bay - 4 Drive Configuration .............. 4 Figure 4. 2.5" Hot Swap Hard Drive Bay - 8 Drive Configuration .............. 4 Figure 5.
- Page 12 List of Figures Figure 48. Installing Hard Disk Drive – Removing 3.5" HDD carrier ............33 Figure 49. Installing Hard Disk Drive – Removing 3.5" HDD interface bracket ........33 Figure 50. Installing Hard Disk Drive – Installing 3.5" HDD ..............33 Figure 51.
- Page 13 List of Tables List of Tables ® Table 1. Intel Server System R2000LH2/LT2 family product list .............. v Table 2. Server System References......................vi ® Table 3. Intel Server System R2000LH2/LT2 Feature Summary ............... 1 Table 4. Wattage Limitation of the PCIe Loading ..................3 Table 5.
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Page 14: Server System Features
Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System R2000LH2/LT2 family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. ®... - Page 15 Server System Features Feature Description USB 2.0 connectors - 4 on back panel + 2 on front panel One Type-A USB 2.0 connector Internal I/O One internal USB header connectors/headers One DH-10 Serial-B port connector The following I/O modules utilize a single proprietary on-board connector. An installed I/O module can be supported in addition to standard on-board features and any add-in expansion cards.
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Page 16: Wattage Limitation Of The Pci Loading
Server System Features Wattage Limitation of the PCI Loading Table 4 summarizes the wattage limitation of the PCI loading. Table 4. Wattage Limitation of the PCIe Loading Power Supply Configuration Maximum PCI Loading 90 – 140VAC 1600W (1+1) Redundant Hot-swap Capable 260W ... -
Page 17: Server System Components
Server System Features Server System Components This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. ®... -
Page 18: Front Panel
Server System Features Front Panel Label Description Label Description System ID Button w/Integrated LED System Status LED NMI Button (recessed, tool required for use) Power Button w/Integrated LED NIC-1 Activity LED Hard Drive Activity LED D I Not Used Not Used System Cold Reset Button NIC-2 Activity LED... -
Page 19: Server Board Components
Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Description Description Manufacturing Mode jumper Riser Card slot #1 Serial ‘A’ Port (RJ45) CPU #4 DIMM slots – Memory Banks N and P NIC 2 CPU #4 socket NIC 1... -
Page 20: Figure 7. Server Board Connector And Component Locations
Server System Features Description Description Rear System Fan #1 connector CPU #3 Fan connector 4 Port SATA/SAS connector (Drives 4-7) CPU #2 Fan connector 4 Port SATA/SAS connector (Drives 0-3) Fan board power connector ® (Option) Intel RAID C600 Upgrade Key connector PDB signal connector Type-A USB 2.0 connector 4-pin IPMB connector... -
Page 21: System Recovery Jumpers
Server System Features System Recovery Jumpers Jumper Name Jumper Purpose If pins 2-3 are selected, the serial-A configuration is in Data Carrier Detect (DCD) mode. These pins should be selected on 1-2 for Serial A Jumper (J33) normal system operation. If pins 2-3 are selected, the Integrated BMC Force Update Mode is BMC Force Update (J37) enabled. -
Page 22: Peripheral Devices
Server System Features Peripheral Devices ® The Intel Server System R2000LH2/LT2 provides locations and hardware for installing hard drives, CD-ROM drive, or DVD-ROM drive. The following figure shows the available options: Asset Tag Slimline Optical Drive Bay Video Port USB Ports Front Control Panel Hard Disk Drive Bays Figure 9. -
Page 23: Figure 10. Front Bezel (Front View)
Server System Features Slimline Optical Drive Carrier The slimline optical drive carrier can be used with a single slimline optical drive. One slimline carrier is included with your server system; the optical drive must be purchased separately. The drive in the optical drive carrier is NOT hot-swappable. The system power must be turned off to insert or remove the slimline optical drive carrier. -
Page 24: Figure 12. 4 X 3.5-Inch Hard Drive Backplane Components (Rear View)
Server System Features Power Connector SGPIO Connector C Connector SATA Connectors Figure 12. 4 x 3.5-inch Hard Drive Backplane Components (Rear View) 8 x 2.5" Hard Drive Backplane SAS/SATA Hot-swap Connectors Figure 13. 8 x 2.5-inch Hard Drive Backplane Components (Front View) Power Connectors Mini-SAS Connectors C Connector... -
Page 25: Advanced Management Options
Server System Features Advanced Management Options ® Intel Remote Management Module 4 The Intel ® Remote Management Module 4 plugs into a dedicated connector on the server board and provides additional server management functionality to the server board. This module provides a dedicated web server for viewing server information and remote control of the system. -
Page 26: Hardware Installations And Upgrades
Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the Safety Information at the beginning of this manual. Note: Whenever you service the system, you must first power down the server and unplug all peripheral devices and the AC power cord. -
Page 27: Figure 15. Cable Routing - 4 X 3.5" Hot Swap Hdd
Hardware Installations and Upgrades Figure 15. Cable Routing – 4 x 3.5" Hot Swap HDD ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 28: For System With 8 X 2.5" Hot Swap Hard Drive Bay
Hardware Installations and Upgrades For system with 8 x 2.5" hot swap hard drive bay Note: ® 1. To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade Key ® must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide. -
Page 29: Fan Connections
Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections. Figure 17. System Fan Order Figure 18. Connecting the Fan Power Cables to the Fan Board and PDB ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 30: Removing And Installing The Front Bezel (Optional)
Hardware Installations and Upgrades Removing and Installing the Front Bezel (Optional) Removing the Front Bezel If your system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock the bezel if it is locked. 2. Remove the left end of front bezel from rack handle (see letter A). 3. -
Page 31: Removing And Installing The Front Fan Bezel
Hardware Installations and Upgrades Removing and Installing the Front Fan Bezel Removing the Front Fan Bezel Follow these steps to remove the front fan bezel: 1. Loosing the two screws on left and right end (see letter A). 2. Remove the front fan bezel from the chassis (see letter B) Figure 21. -
Page 32: Removing And Installing The Rack Handles
Hardware Installations and Upgrades Removing and Installing the Rack Handles Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 23. Removing the Rack Handle Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown. -
Page 33: Removing And Installing The Power Supply Module(S)
Hardware Installations and Upgrades Removing and Installing the Power Supply Module(s) Removing the Power Supply Module(s) 1. Push the green latch in the direction shown while pulling out of the system by the handle. Figure 25. Removing the Power Supply Module 2. -
Page 34: Installing The System Cover
Hardware Installations and Upgrades Note: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. 1. Observe the safety and ESD precautions at the beginning of this book. 2. -
Page 35: Removing And Installing The Front End Module
Hardware Installations and Upgrades Removing and Installing the Front End Module Before removing or installing the PCI riser assembly, please make sure following steps are performed: 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the rack handles. For instructions, see Removing the Rack Handles. -
Page 36: Removing And Installing The Pci Riser Assembly
Hardware Installations and Upgrades Removing and Installing the PCI Riser Assembly Before removing or installing the PCI riser assembly, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. -
Page 37: Installing And Removing A Pci Add-In Card
Hardware Installations and Upgrades 4. Connect any cables to add-in cards that require them. See your add-in card documentation for information and add-in card requirements. Installing and Removing a PCI Add-in Card Before removing or installing a PCI add-in card, please make sure following steps are performed. 1. -
Page 38: Removing A Pci Add-In Card
Hardware Installations and Upgrades Installing a Full-length PCI Add-in Card 1. Remove the screw (See letter A), install and secure the provided proper bracket as shown (see letter B) 2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter C). 3. -
Page 39: Removing And Installing The Air Duct
Hardware Installations and Upgrades Removing a Full-Length PCI Add-in Card 1. Remove the screw as shown (see letter A). 2. Remove the PCI add-in card from the riser card connector (see letter B). 3. Remove the screw and the bracket for full-length PCI add-in card as shown (see letter C) 4. -
Page 40: Removing The Air Duct
Hardware Installations and Upgrades Removing the Air Duct 1. Loosen the thumbscrew under the power supply cage at the rear of the system. 2. Lift up the tilt bay and fully open it to 110 degrees (see letter A). 3. Bend and slide out the air duct (see letter B). 4. -
Page 41: Removing And Installing The Processor Heatsink(S)
Hardware Installations and Upgrades Removing and Installing the Processor Heatsink(s) The heatsink has Thermal Interface Material (TIM) on the underside of it. Use caution so that you do not damage the thermal interface material. Use gloves to avoid sharp edges. Before removing processor the heatsink(s), please make sure following steps are performed. -
Page 42: Installing Or Replacing The Processor
Hardware Installations and Upgrades 1. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two rotations and stop (see letter C). (Do not fully tighten.) 2. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see letter D). Similarly, engage screws 3 and 4. -
Page 43: Installing The Processor
Hardware Installations and Upgrades 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4. Remove the PCI riser assemblies. For instructions, see Removing the PCI Riser Assembly. 5. Remove the air duct. For instructions, see Removing the Air Duct. -
Page 44: Installing And Removing The Memory
Hardware Installations and Upgrades Figure 44. Installing Processor – Install the Processor Note: The underside of the processor has components that may damage the socket pins if installed improperly. Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! 5. -
Page 45: Installing Memory
Hardware Installations and Upgrades Installing Memory 1. Locate the DIMM sockets. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter A). 2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the socket. -
Page 46: Installing A Hard Disk Drive Into 3.5" Hot Swap Hard Drive Carrier
Hardware Installations and Upgrades Installing a Hard Disk Drive into 3.5" Hot Swap Hard Drive Carrier 1. Remove the drive carrier by pressing the green button and opening the lever (see letter A). Slide the carrier out (see letter B). Figure 48. -
Page 47: Figure 51. Installing Hard Disk Drive - Installing 2.5" Hdd
Hardware Installations and Upgrades into the bracket to align the screw holes with the right and left rail (see letter d3). Secure the hard disk drive using the four screws for 2.5" HDD (see letter d4). Figure 51. Installing Hard Disk Drive – Installing 2.5" HDD 4. -
Page 48: Installing A Hard Disk Drive Into 2.5" Hot Swap Hard Drive Carrier
Hardware Installations and Upgrades Installing a Hard Disk Drive into 2.5" Hot Swap Hard Drive Carrier 1. Remove the drive carrier by pressing the green latch to unlock (see letter A). Pull out the black lever and slide the carrier out (see letter B). Figure 53. -
Page 49: Installing And Removing A Slimline Optical Drive
Hardware Installations and Upgrades 4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter F). Figure 56. Installing Hard Disk Drive – Inserting 2.5" HDD assembly Installing and Removing a Slimline Optical Drive Cautions: The slimline optical drive is NOT hot-swappable. -
Page 50: Removing A Slimline Optical Drive
Hardware Installations and Upgrades 2. Insert the optical drive into chassis opening and push all the way until it stops (see letter B). Connect the cables as shown (see letter C). Figure 58. Installing an Optical Drive Removing a Slimline Optical Drive 1. -
Page 51: Before Installing Intel ® I/O Expansion Module At The Left Edge Of The Board (Optional)
Hardware Installations and Upgrades 3. Remove the power supply modules. For instructions, see Removing the Power Supply Module(s). 4. Remove the PCI riser assemblies. For instructions, see Removing the PCI Riser Assembly. 5. Remove the air duct. For instructions, see Removing the Air Duct. -
Page 52: Installing Intel I/O Expansion Module
Hardware Installations and Upgrades ® Installing Intel I/O Expansion Module 1. Remove the screw securing the filler panel from the chassis and remove the filler panel (see letter A). 2. Position the module over the server board, fit the front of the module into the back panel slot (see letter B). -
Page 53: Removing Intel I/O Expansion Module
Hardware Installations and Upgrades ® Removing Intel I/O Expansion Module 1. Remove the two screws as shown (see letter A). 2. Remove the module out of the server system (see letter B and C). 3. Install the I/O expansion module filler panel into the system back panel and secure it to the chassis with the screw (see letter D). -
Page 54: Installing And Removing The Intel ® Remote Management Module 4
Hardware Installations and Upgrades ® Installing and Removing the Intel Remote Management Module 4 ® Before installing or removing the Intel Remote Management Module 4, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. -
Page 55: Install The Intel ® Rmm4 Nic
Hardware Installations and Upgrades ® Install the Intel RMM4 NIC 1. Connect the cable to the server board (see letter A). 2. Secure the module with the two screws as shown (see letter B). 3. Connect the cable to the module (see letter C). ®... -
Page 56: Installing And Removing An Internal Solid State Drive
Hardware Installations and Upgrades Installing and Removing an Internal Solid State Drive Before installing or removing the Solid State Drive, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. -
Page 57: Removing A Solid State Drive
Hardware Installations and Upgrades Removing a Solid State Drive Disconnect cables (see letter A). Remove the two screws to release the Solid State Drive carrier (see letter B). Pull the Solid State Drive up to remove from the air duct (see letter C). Remove the four screws to release the Solid State Drive (see letter D). -
Page 58: Installing And Removing The Intel ® Raid Smart Battery
Hardware Installations and Upgrades ® Installing and Removing the Intel RAID Smart Battery ® Before installing or removing the Intel RAID Smart Battery, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. -
Page 59: Removing The Intel ® Raid Smart Battery
Hardware Installations and Upgrades ® Removing the Intel RAID Smart Battery 1. Slide out the plastic battery holder (see letter A). 2. Lift the battery up to remove it from the server chassis (see letter B). ® Figure 69. Removing the Intel RAID Smart Battery Installing and Removing the Server Board Before installing or removing the server board, please make sure following steps are performed. -
Page 60: Removing The Server Board
Hardware Installations and Upgrades Removing the Server Board 1. Disconnect all cables from the server board. 2. Remove the thirteen screws from the server board (see letter A). 3. Lift the server board from the server system (see letter B). Figure 70. -
Page 61: Replacing The Backup Battery
Hardware Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. -
Page 62: Replacing A Redundant Fan Module
Hardware Installations and Upgrades 10. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC. Replacing a Redundant Fan Module 1. -
Page 63: Replacing The Backplane
Hardware Installations and Upgrades Replacing the Backplane Before removing or installing the backplane, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. -
Page 64: Replacing The Lower Fan Board
Hardware Installations and Upgrades Replacing the Lower Fan Board Before removing or installing the lower fan board, please make sure following steps are performed. 1. Ensure the AC power cord(s) are disconnected from the system. 2. Remove the system cover. For instructions, see Removing the System Cover. -
Page 65: Installing The Lower Fan Board
Hardware Installations and Upgrades Installing the Lower Fan Board 1. Hold the lower fan board only by the edges. Do not push or pull on any components on the lower fan board. Position the lower fan board in place at the front of the server system (see letter A). -
Page 66: Removing The Front Video And Usb Module
Hardware Installations and Upgrades Removing the Front Video and USB Module 1. Disconnect video and USB cables from server board (see letter A). 2. Remove the two screws as shown (see letter B). 3. Slide the module out (see letter C). 4. -
Page 67: Installing The Front Video And Usb Module
Hardware Installations and Upgrades Installing the Front Video and USB Module 1. Secure the front USB header to the module with two screws as shown (see letter A). 2. Insert the front video and USB module into chassis (see letter B). 3. -
Page 68: Installing The Lcp Module
Hardware Installations and Upgrades Installing the LCP Module 1. Remove the front video and USB module. For instructions, see Removing the Front Video and Module. 2. Secure the front USB header to the module with two screws as shown (see letter A). 3. -
Page 69: Removing The Lcp Module
Hardware Installations and Upgrades Removing the LCP Module 1. Disconnect LCP and USB cables from server board (see letter A). 2. Remove the two screws as shown (see letter B). 3. Slide the module out (see letter C). 4. Remove the two screws as shown, slide the front USB header out (see letter D). 5. -
Page 70: Install The Bezel (Optional)
Hardware Installations and Upgrades Install the Bezel (Optional) Install the System into Rack (Optional) Caution: The maximum recommended server weight for the rack rails can be found at http://www.intel.com/support/motherboards/server/sb/CS-033655.htm. Exceeding the maximum recommended weight or misalignment of the server may result in failure of the rack rails holding the server. -
Page 71: Installing The Chassis Into Rack
Hardware Installations and Upgrades Installing the Chassis into Rack 1. Pull release button to remove inner member from slides. 2. Align brackets to desired vertical position on rack and insert fasteners. 3. Move ball retainer to the front of slides. Figure 83. -
Page 72: Removing The Chassis From Rack
Hardware Installations and Upgrades 5. Pull the release button in the inner member to release the lock and allow the chassis to close. Figure 85. Install Chassis to Fixed Slides Removing the Chassis from Rack 1. Fully extend the slides until it is in the locked position, pull the release button to release lock and disconnect inner member from slides. -
Page 73: Figure 87. Remove Inner Member From Chassis
Hardware Installations and Upgrades 2. Press safety locking pin to release inner member from chassis. Figure 87. Remove Inner Member from Chassis ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 74: Server Utilities
Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. Starting Setup To enter the BIOS Setup using a keyboard (or emulated keyboard);... -
Page 75: Setup Screen Menu Selection Bar
Server Utilities Option Description <Tab> Select Field The <Tab> key is used to move between fields. For example, <Tab> can be used to move from hours to minutes in the time item in the main menu. Change Value The minus key on the keypad is used to change the value of the current item to the previous value. -
Page 76: Map Of Screens And Functionality
Server Utilities In the Option Values entries, the text for default values is shown with an underline. These values do not appear underline on the BIOS Setup screen. The underlined text in this document is to serve as a reference to which value is the default value. ... - Page 77 Server Utilities Categories (Top Tabs) Level Screens Level Screens Server Management Screen (Tab) Console Redirection System Information [With BMC Only] BMC LAN Configuration Boot Options Screen (Tab) CDROM Order Hard Disk Order Floppy Order Network Device Order ...
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Page 78: Appendix A: Regulatory And Compliance Information
Appendix A: Regulatory and Compliance Information Appendix A: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/. ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 79: Appendix B: Safety Information
Appendix B: Safety Information Appendix B: Safety Information Please refer to the Server Products Regulatory and Safety document for the Safety Information. The document can be downloaded from http://www.intel.com/support/motherboards/server/. ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 80: Appendix C: Installation/Assembly Safety Instructions
Appendix C: Installation/Assembly Safety Instructions Appendix C: Installation/Assembly Safety Instructions Please refer to the Server Products Regulatory and Safety document for the Installation/Assembly Safety Instructions. The document can be downloaded from http://www.intel.com/support/motherboards/server/. ® Intel Server System R2000LH2/LT2 Service Guide... -
Page 81: Appendix D: Getting Help
Appendix D: Getting Help Appendix D: Getting Help If you encounter an issue with your server platform, please follow these steps to obtain support on your product. Get connected to our support web page for 24x7 support when you need it to get the latest and ®... -
Page 82: Appendix E: Intel Server Issue Report Form
® Appendix E: Intel Server Issue Report Form ® Appendix E: Intel Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case# : ® Intel Server Board or System: (Example: S2400BB, R2000BB) - Page 83 ® Appendix E: Intel Server Issue Report Form Thermal solution (heatsink) examples: (1U, Passive w/air ducting, and so on) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot...
- Page 84 ® Appendix E: Intel Server Issue Report Form Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft Windows Server 2003* Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, and Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail): ®...
- Page 85 ® Appendix E: Intel Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
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Page 86: Appendix F: Warranty
Appendix F: Warranty Appendix F: Warranty ® Limited Warranty for Intel Chassis Subassembly Products ® ® Intel warrants that the Products (defined herein as the Intel chassis subassembly and all of its various components and software delivered with or as part of the Products) to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship ®... -
Page 87: Limitations Of Liability
Appendix F: Warranty particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so this limitation may not apply. All expressed and implied warranties are limited in duration to the limited warranty period. No warranties apply after that period. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
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