Factory Resetting The Video System - Cisco TelePresence SX10 Quick Set Administrator's Manual

Cisco TelePresence SX10 Quick Set
Contents

Factory resetting the video system

It is not possible to undo a factory reset.
You should always backup the log files and the
current configuration before you factory reset a system.
Open the web interface, sign in, and follow these steps:
• Navigate to Maintenance > System Recovery
choose the Backup tab.
• Click Download Logs and Download Configuration
Backup and follow the instructions to save the files
on your computer.
If there is a severe problem with the video system, the last
resort may be to reset it to its default factory settings.
Always consider reverting to the previously used software
version before performing a factory reset. In many situations
this will recover the system. Note that both the current and
the previous software images reside on the system. Read
► System recovery
about software swapping in the
We recommend that you use the web interface to factory
reset the system. If these interfaces are not available, you can
use the video system's reset button.
When factory resetting the video system the following
happens:
• The call logs will be deleted.
• Passwords will be reset to default.
• All system parameters will be reset to default values.
• All files that have been uploaded to the system will be
deleted. This includes, but is not limited to, custom
backgrounds, certificates, and the favorites list.
• The previous (inactive) software image will be deleted.
• Option keys will not be affected.
The system restarts automatically after the reset. It is using
the same software image as before.
D15106.04 SX10 Quick Set Administrator Guide TC7.3, JULY 2015.
Introduction Web interface
User interface: Web
1. Open a web browser and enter the IP address of the
video system
2. Navigate to
the Factory Reset
and
3. Read the provided information carefully before you click
Perform a factory
4. Click the red
perform a factory reset.
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
section.
* How to find the IP address (IPv4 or IPv6):
Navigate to the contact information in the upper, left corner of
the screen and press OK on the remote control. Then open the
Settings menu.
System settings
* in the address bar.
Maintenance > System Recovery and choose
tab.
reset....
Yes button to confirm that you want to
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Administrator Guide
Setting passwords
Using the reset button
1. Lift the rubber flap on the back of the unit to uncover the
reset button (pin hole).
2. Use the tip of a pen (or similar) to press and hold the
recessed reset button until the screen turns black
(approximately 10 seconds). Then release the button.
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately 10
seconds.
Reset button (pin hole)
The recessed button can
be quite difficult to use.
You should feel the button
go down when pushed.
Lift the rubber flap
to uncover the reset
button (pin hole).
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Appendices Appendices