Troubleshooting; Video Troubleshooting - HIS -ML20- *** B User Manual

Video Troubleshooting
IMPORTANT!
If using a KVM extender, first try to resolve any problems using the solutions listed
below� If the problem still exists, try bypassing the KVM extender� If this fixes the
problem and allows the monitor to work properly, then the KVM extender is the
source of the problem� Please refer to the troubleshooting section of the KVM
extender manual or contact Hope Industrial Systems for additional assistance�
Symptom
No image on the
screen and control's
Power Indicator
light is not lit
No image on the
screen and control's
Power Indicator
light is lit orange
No image on the
screen and control's
Power Indicator
light is lit green
"Out of Range
Signal" message
box and no image
on the screen

Troubleshooting

Causes
Monitor is not powered on�
PC is in Power Saving
mode�
Monitor source is set for
S-Video or Composite�
The signal from the
computer exceeds the
maximum resolution and/
or refresh rate that the
monitor can handle
( > 1600 x 1200 resolution
or > 75 Hz refresh rate)�
Solutions
• Press the Power button on the
monitor and make sure the Power
Indicator light is lit green�
• Check power connections at the
monitor and power source�
Power Saving mode can usually be
exited by moving the mouse�
Press the "Input Source Select"
button on the monitor to cycle through
available sources�
Adjust the computer settings to the
monitor's native resolution:
1600 x 1200 @ 60 Hz
ML20B User Manual, January 2015
Troubleshooting
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