Sony DCR-TRV15E Service Manual page 52

Types of trouble and their solutions
Symptom Cause and/or Corrective Actions
The picture is recorded in incorrect or • NIGHTSHOT is set to ON.
c Set it to OFF. (p. 35)
unnatural colours.
The picture appears too bright, and • NIGHTSHOT is set to ON in a bright place.
c Set it to OFF . (p. 35)
the subject does not appear on the
screen. • BACK LIGHT is activated.
c Deactivate it. (p. 35)
The click of the shutter does not • BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL. (p. 122)
sound.
c Set the STEADYSHOT in the menu settings to OFF.
Black bands appear when you
(p. 116)
record TV or computer screen.
In the playback mode
Symptom Cause and/or Corrective Actions
The tape does not move when a • The POWER switch is not set to PLAYER.
c Set it to PLAYER. (p. 41)
video control button is pressed.
• The tape has run out.
The playback button does not work.
c Rewind the tape. (p. 44)
• The video head may be dirty.
There are horizontal lines on the
c Clean the heads using the cleaning cassette (optional).
picture or the playback picture is not
(p. 212)
clear or does not appear.
No sound or only a low sound is • The volume is turned to minimum.
c Turn up the volume. (p. 41)
heard when playing back a tape.
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX. (p. 116)
Displaying the recorded date, date • The tape has no cassette memory.
c Use a tape with cassette memory. (p. 81)
search function does not work.
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 120)
• The tape has a blank portion in the recorded portion.
(p. 81)
The title search function does not • The tape has no cassette memory.
c Use a tape with cassette memory. (p. 81)
work.
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 120)
• There is no title in the tape.
c Superimpose the titles. (p. 106)
• The tape has a blank portion in the recorded portion.
(p. 107)
The new sound added to the • AUDIO MIX is set to ST1 side in the menu settings.
c Adjust AUDIO MIX. (p. 116)
recorded tape is not heard.
The title is not displayed. • TITLE DSPL is set to OFF in the menu settings.
c Set it to ON. (p. 120)
186
Types of trouble and their solutions
When operating using the "Memory Stick"
– DCR-TRV17E only
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to MEMORY.
The "Memory Stick" does not
c Set it to MEMORY. (p. 141)
function.
• The "Memory Stick" is not inserted.
c Insert a "Memory Stick". (p. 133)
• The "Memory Stick" has already been recorded to its full
Recording does not function.
capacity.
c Delete unnecessary images and record again. (p. 178)
• The "Memory Stick" formatted incorrectly is inserted.
c Format the "Memory Stick" or use another "Memory
Stick. " (p. 119)
• The write-protect tab on the "Memory Stick" is set to
LOCK.
c Release the lock. (p. 131)
• The image is protected.
The image cannot be deleted.
c Cancel image protection. (p. 176)
• The write-protect tab on the "Memory Stick" is set to
LOCK.
c Release the lock. (p. 131)
• The write-protect tab on the "Memory Stick" is set to
You cannot format the "Memory
LOCK.
Stick".
c Release the lock. (p. 131)
• The write-protect tab on the "Memory Stick" is set to
Deleting all the images cannot be
LOCK.
carried out.
c Release the lock. (p. 131)
• The write-protect tab on the "Memory Stick" is set to
You cannot protect the image.
LOCK.
c Release the lock. (p. 131)
• The image to protect is not be played back.
c Press MEMORY PLAY to play back the image. (p. 159)
• The write-protect tab on the "Memory Stick" is set to
You cannot write a print mark on
LOCK.
the still image.
c Release the lock. (p. 131)
• The image to write a print mark is not be played back.
c Press MEMORY PLAY to play back the image. (p. 159)
• The write-protect tab on the "Memory Stick" is set to
The photo save function does not
LOCK.
work.
c Release the lock. (p. 131)
• The battery pack is dead.
c Install a charged battery pack or use the AC power
adaptor
• You may not be able to play back images in actual size
You cannot play back images in
when you try to play back images recorded by other
actual size.
equipment.
c This is not a malfunction.
188
Types of trouble and their solutions
In the recording and playback modes
Symptom Cause and/or Corrective Actions
The power does not turn on. • The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack. (p. 17, 18)
• The AC power adaptor is not connected to a wall socket.
c Connect the AC power adaptor to a wall socket. (p. 23)
The end search function does not • The tape was ejected after recording when using a tape
work.
• You have not recorded on the new cassette yet. (p. 39)
• The tape has a blank portion in the beginning or middle.
The end search function does not
work correctly.
• The operating temperature is too low.
The battery pack is quickly
discharged. • The battery pack is not fully charged.
c Charge the battery pack again. (p. 18)
• The battery pack is completely dead, and cannot be
c Replace with a new battery pack. (p. 17)
• You have used the battery pack in an extremely hot or
The battery remaining indicator does
not indicate the correct time.
• The battery pack is completely dead, and cannot be
c Replace with a new battery pack. (p. 17)
• The battery is not fully charged.
c Charge the battery pack fully again. (p. 18)
• A deviation has occured in the remaining battery time.
c Charge the battery fully. (p. 18)
The power goes off although the
• A deviation has occured in the remaining battery time.
c Charge the battery pack fully again so that the indication
battery remaining indicator indicates
that the battery pack has enough
power to operate.
The cassette cannot be removed from
• The power source is disconnected.
c Connect it firmly. (p. 17)
the holder.
• The battery is dead.
c Use a charged battery pack. (p. 18)
The % and Z indicators flash and no • Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
functions except for cassette ejection
work.
• The gold-plated connector of the tape is dirty or dusty.
indicator does not appear when
c Clean the gold-plated connector. (p. 205)
using a tape with cassette memory.
• The q REMAIN is set to AUTO in the menu settings.
Remaining tape indicator is not
c Set it to ON to always display the remaining tape
displayed.
Types of trouble and their solutions
Others
Symptom Cause and/or Corrective Actions
• The tape has no cassette memory.
The title is not recorded.
c Use a tape with cassette memory. (p. 106, 203)
• The cassette memory is full.
c Erase unnecessary title. (p. 109)
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not
• Nothing is recorded in that position on the tape.
c Superimpose the title to the recorded position. (p. 106)
• The tape has no cassette memory.
The cassette label is not recorded.
c Use a tape with cassette memory. (p. 112, 203)
• The cassette memory is full.
c Erase some titles. (p. 109)
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not
• The input selector on the VCR is not set correctly.
Digital program editing does not
c Check the connection and set the input selector on the
function.
• The camcorder is connected to DV equipment of other
c Set it to IR. (p. 91)
• Setting programme on a blank portion of the tape is
c Set the programme again on a recorded portion. (p. 99)
• The camcorder and the VCR are not synchronised.
c Adjust the synchronicity. (p. 97)
The Remote Commander supplied • COMMANDER is set to OFF in the menu settings.
c Set it to ON. (p. 122)
with your camcorder does not work.
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the + –
c Insert the batteries with the correct polarity. (p. 229)
• The batteries are dead.
c Insert new ones. (p. 229)
1-43
without cassette memory. (p. 39)
recharged.
cold environment for a long time.
recharged.
on the battery remaining indicator is correct. (p. 18)
least one hour to acclimatize. (p. 211)
indicator. (p. 121)
(Continued on the following page)
visible. (p. 26)
visible. (p. 26)
VCR again. (p. 86, 88)
than Sony.
attempted.
polarities incorrectly matching the + – marks.
(Continued on the following page)
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